Optus Outage Report in Salisbury, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Salisbury, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (47%)
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Phone (33%)
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Total Blackout (9%)
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Wi-fi (8%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Salisbury, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
City | Problem Type | Report Time |
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Adelaide | Internet | |
Adelaide | Phone | |
Adelaide | Phone | |
Adelaide | Internet | |
Adelaide | Internet | |
Adelaide | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Salisbury, State of South Australia
Latest outage, problems and issue reports in Salisbury and nearby locations:
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond John Hartley
(@RJH1951) reported
@optus has an appalling service system. Been trying to have problem with Fetch box fixed for 3 weeks to no avail. Message threads with 4 or 5 different people who all ask same questions. Told someone would ring me in 2-3 hrs, now almost 8 hrs & no call. They have no idea.
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Jude
(@JustJude54) reported
@Optus the worst of the worst in mobile phone and internet services. Absolutely shameful! And while I'm at it, how about employing enough people who speak and understand English! A big **** YOU to every optus employee and a bigger **** you to your employer.
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Jude
(@JustJude54) reported
@Optus I've spent nearly 4 hours on the ph this week and untold hours in the past month trying to sort out the problems YOU caused. I'll not be giving you 1 second of my time to send the details to a dm. I'm changing my service provider to Telstra. Your service is reprehensible.
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tina time
(@tinaaaa_s) reported
A customer on the phone was like ‘you have really good service!’ And I thought she meant my phone service provider so I was like yeah my reception blah blah I’ve switched over from Optus blah blah. She full meant customer service
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Caedan James
(@CJ23588) reported
@Optus @michaelpearson2 I'm experiencing the same issue
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Ulla Violet
(@ulla_violet) reported
@Optus Will do, however multiple service agents have advised they can't do anything and have to wait for the order to process.
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Ella Lee
(@elee_bella) reported
@Cyclify The only reason Telstra give a **** is that they cover more area and use this to justify gauging their customers. When you’re in an area with reasonable reception, Optus provides much better value for money. They will also offer you more for less if you tell them you’ve leaving.
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Steph
(@StapleSteph) reported
I swear at this point there's an optus outage every second day
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Mak
(@MesCrypto1) reported
I think I have a subscription problem, seriously these greedy broadcasters.. Netflix, Binge, Prime Video, Stan, Optus Sport, Kayo, Disney+, Spotify, YouTube Premium,.. what else you F** want my blood?! Bring back the monopoly of Foxtel, 1 throat to choke 1 monthly bill FFS
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Nick
(@nickleach123) reported
@StanSportFC This sucks. Give it back to Optus