Optus Outage Report in Stradbrooke, Campbelltown, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Stradbrooke, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stradbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (27%)
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Wi-fi (11%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Stradbrooke, Campbelltown, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
City | Problem Type | Report Time |
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Adelaide | Internet | |
Adelaide | Internet | |
Adelaide | Internet | |
Adelaide | Internet | |
Adelaide | Phone | |
Adelaide | Phone |
Community Discussion
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Optus Issues Reports Near Stradbrooke, State of South Australia
Latest outage, problems and issue reports in Stradbrooke and nearby locations:
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Robert
(@Bobbyt_54) reported
from
Adelaide, State of South Australia
@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Christopher
(@cjsheldon2012) reported
from
Adelaide, State of South Australia
@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
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anthony ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Miriam Silva
(@miriamsilva595) reported
from
Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Rachel Black
(@RachelBlack2009) reported
from
Adelaide, State of South Australia
@Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Riff Jet
(@TheRiffJet) reported
Optus CEO Kelly Bayer Rosmarin needs to resign. @Optus #OptusHack #Optus Patronising side shifting Incompetent idiot of a leader.
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CHB
(@_CraigHB) reported
Email from Optus late last night to say personal data was compromised, just had someone try multiple attempts at accessing and changing my superannuation login
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Wadey
(@WadeyNinja) reported
@MeetingMonster @fernbower385 Change all my passwords and add multiple authentication identity was the advice. Why do #optus have my login for bank etc etc. Not happy. If they can't protect my #Data what's the point using them. @archtis get on the blower please. They need you.
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citizen xx (au)
(@Urchin_LMS) reported
Hey @Optus are you putting a bar on all numbers being ported without in person verification.. or do we have to ring your poor call centre staff? #OptusHack
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Derek Fitzpatrick
(@DerekFitzpatr19) reported
@GladysB That first line in this post hasn’t aged well has it Gladys? Any comment on the data breach that has resulted in customers information being stolen? The pathetically non-existent customer security? Or on Optus being exposed for specifically NOT putting their customers first???
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Josh Nicholas
(@joshcnicholas) reported
@cameronwilson I’ve been wondering what Optus itself uses now to verify id when talking to a customer. There’s a high chance the customer has had their data leaked so how can they really be sure?
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Tunic
(@captainflux) reported
@BernardSheppard @Worboys3 @cameronwilson I haven't been an Optus mobile customer in more than ten years, and I got an email saying my licence number was compromised. Why ******** did they still have it?
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Queenager
(@oneda_woman) reported
@_yinandjuice No worries. I just did it for mine but it appears that all the details stolen are what is needed to release the ban barring the previous address... Which doesn't help anyone if they had Optus at their previous address... I'm fncking furious.
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Nic G 🇦🇺
(@NicGough75) reported
@Optus @RunnerSA18 Email I received was vague as to what information had been leaked. I expect that I would have been given a detailed email regarding my exposure. Also wouldn’t it be possible to offer free online monitoring of customers information. You’ve admitted human error, fix it!!
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adam online
(@ad_gunn) reported
@fruitandtie @tanyavolt did they? either way they were always on the optus network