Optus Outage Report in Stradbrooke, Campbelltown, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Stradbrooke, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stradbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (13%)
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E-mail (5%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Stradbrooke, Campbelltown, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
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 Adelaide |
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| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
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| Adelaide |
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| Adelaide |
Internet |
Community Discussion
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Optus Issues Reports Near Stradbrooke, State of South Australia
Latest outage, problems and issue reports in Stradbrooke and nearby locations:
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Brendan Cullen
(@bcullen76) reported
from
Adelaide, State of South Australia
Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Shine
(@Waraba65) reported
@tchbastard My Optus just went down
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sammy petrevski
(@SammyPetrevski) reported
@Optus Worst service in the world in a highly developed suburb and 0-1 bar of service absolutely terrible been a optus customer for over 20 years what will you do about this
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Art Hackett
(@arthacket) reported
@tchbastard As they're all vile, why even bother with Optus? Their "service" seems worse now than when I was with them 26 years ago, eg:3-5Mb down/Optus-AusPost, 355MB down/Telstra, now, same location 1.5km from a major regional town centre. Same rubbish for Vodaphone. Telstra,Aldi or Boost
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Michelle and George
(@she77e) reported
@Neopseudo @KdH37636844 @Optus bad move, u just lost my business
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Val
(@02_Val_02POL) reported
@57310k0n705 @Bruce_GC @Optus I can't say the same, every product from Samsung I've had issues with is from my own fault, like a cracked camera glass or cracked screen from drops.
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Laine
(@Laine67492718) reported
@friendlyjordies @kbrspace Hire Gladys as a drawcard to get greater market share? Is that the strategy they are backing to work? Wish I was with Optus so I could cancel and go to Telstra.
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Aditya Patil
(@16YearsRED) reported
@Optus the moment I thought it can't get any worse your customer support team happened. Trying to reach your tech support about the NBN issues. When called upon either they talk about how we can provide you with the new service or keep connecting me to one to another.
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Todd Kuhn
(@ToddKuhn325) reported
@jaxCyp @Optus You cant be serious its literally samsung the ones taking it out they said it was to help stop landfill problems
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Amber | Uber The Yurr
(@Uberstooks) reported
@Optus Hi Tina, thanks for the offer but I’ve been dealing with 2 people all week, one who deemed I didn’t need a replacement modem, and without telling me they cancelled the order. Then want to charge me $119 for a new one. A complaint has been lodged, & I’m moving ISP’s.
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Anne Smith
(@samemniktom) reported
Optus seem to be crap at reading the room