Optus Outage Report in Teatree Gully, Tea Tree Gully, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Teatree Gully, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teatree Gully and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Teatree Gully, Tea Tree Gully, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
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| Adelaide |
Community Discussion
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Optus Issues Reports Near Teatree Gully, State of South Australia
Latest outage, problems and issue reports in Teatree Gully and nearby locations:
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Brendan Cullen
(@bcullen76) reported
from
Adelaide, State of South Australia
Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Bayly
(@dmbayly) reported
@MikeHaydon @iiNet I ditched Telstra after using them for 10 years. Appalling service and overpriced. I use Optus but my usage would be vastly different to yours Mike.
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✌Liz Franklin
(@Mcali4) reported
2. Agency again. We had to send confidential information regarding his disabilities to you (Langa Solofini) and finally he agreed that my son should never have got that plan and waived payment providing he did not use Optus again. We have kept our side of the deal why aren't you?
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bacifarfalla 🐀
(@bacifarfalla) reported
@AlanBixter Oh that’s appalling. Very frustrating for you. 😔 Optus wifi was giving me 98Mbps download and 80 or something upload yesterday. Domestic service. @Telstra trades on its name. Mobile data is similarly glacial.
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KLASS
(@Klxssify) reported
I swear Optus Sport commentators just love ripping into Martial. Basically just called him lazy when he wasn't getting any service at all first half
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💧leo
(@lenman74) reported
@Optus Oh i have the latest app and i can send messages to optus no problem. I sent multiple last night. Its the reply from your customer service reps that are taking their sweet time to appear!
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Oceandog~Bytes
(@Oceandogbytes) reported
@Optus your service is **** in Sydney. There’s no other word that’ describes how freaking pointless it is being an Optus customer. Congratulati9ns for being the biggest excruciating stress in my life.
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✌Liz Franklin
(@Mcali4) reported
@HampsonJustine @Optus They just want you to shut up in public. They pretended they resolved my issue but 4 months later they're sending my disabled son threatening letters again. Don't hold your breath for any assistance.
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john c
(@jacookie) reported
@Optus Hi Zac, I did try on the app but that doesnt work either. When I sign in it tells me the account isnt linked to my SIM. Ive also been trying to change my contact email, but I hit 'change' and nothing happens
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FlatWhite 1 Sugar Xtra Hot
(@_fibannachi) reported
Hey @Optus Can you ask your customer service "experts" to stop trying to cross sell and get me on to a new plan. This is properly annoying right now. 3rd attempt to switch plans and Im only hearing cross sell
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Rebecca Smedley
(@becsmedley) reported
@Optus hi, am I able to opt out of this data connection champion thing? I’m not finding it helpful and it’s creating delays in fixing the issues I have.