Optus Outage Report in Teatree Gully, Tea Tree Gully, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Teatree Gully, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teatree Gully and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (28%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Teatree Gully, Tea Tree Gully, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
Community Discussion
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Optus Issues Reports Near Teatree Gully, State of South Australia
Latest outage, problems and issue reports in Teatree Gully and nearby locations:
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Miriam Silva
(@miriamsilva595) reported
from
Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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anthony ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again
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Christopher
(@cjsheldon2012) reported
from
Adelaide, State of South Australia
@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Shan
(@shanon_p) reported
Hey @CommBank, you know what I’d like more than Aussie based call centres? Actual customer service. Went to 2820 branch on Friday. They close at 1pm DAILY. The ATM is broken. Went back, ATM available, not accepting cheques (**** you for sending a cheque @Optus) 🧵
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Ashley Crawford
(@ac_83) reported
Honestly, @Optus - is it your policy to refuse to cancel a service, and instead have your call centre people stonewall with revised offers? It is infuriating.
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damian
(@damo88089510) reported
@9NewsMelb These messages are never seen by its target audience - mid teens to 40 - many don’t even watch the 6pm news. @Telstra @Optus really need to provide free text messaging when phones are detected near beaches warning ppl about dangers of surf/currents. And in diff languages.
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studiosoundguy
(@SC21012022) reported
@norkietiger @markab29 @NBN_Australia Fixed wireless was rolled out so bad, I’ve got links that do 500/500 across fixed wireless with pings almost as good as line speed for the most part NBN couldn’t organise ****, it’s a joke. 2300mhz band from optus was a huge mistake, dumb dumb dumb.
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Rick Jiang
(@rckjiang) reported
Hey @Optus. There’s been no internet or phone in #3130 for the last 24h. What are you doing about that? I’m planning on deducting at least 1/30 (and counting) of my next bill for this non-service. Or are you happy to take customers’ money while providing no service?
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Jafrosty
(@jasfrosty44) reported
@Telstra It feels like my phone is still like this, I have had no service no data since Christmas Eve. As soon as I can get to an Optus store I will be closing my account with Telstra, so over paying for a service that is not being provided.
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jamieklose
(@jamieklose) reported
@Optus @Naked_Squid Has this been fixed yet, it is an app problem that Optus need to fix ? I am still having this issue, I assume Optus haven’t identified this as the app for lg is not useable
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*Dirk
(@hotnutbar) reported
.@Optus must be a day ending in "Y" the usual non-existent data coverage I pay $90 a month for DoDo quality service.
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Tomiidio
(@tomiidio) reported
@Optus Network error signing into Optus sport on desktop browser?
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IOT7712
(@iot7712) reported
@troyhunt Actually, two factor is what has happened: First you have to prove the licence number has been stolen, and secondly, have to prove it has been used fraudulently, before they will issue you with a bonus number on the back, all paid for by Optus of course. Both factors must exist.