Optus Outage in Teatree Gully, Tea Tree Gully, State of South Australia

@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P

@Optus I am unable to make outbound calls, when will this issue be resolved please?

Optus now send videos in their email to help you understand your bill #sloptus

@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)

@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit

@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.

@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism

@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow

@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund

@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service

Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time

@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.

@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡

@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.

@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working

Hey @Optus - your app is broken again! DM me.

Hey .@Optus I need an email address to submit an urgent complaint to. No I do not need a form, I need an email address where I can write to from my email directly! This is an #SOS matter.

@ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?

Outstanding work @VodafoneAU. During a pandemic you’ve decide to charge late fees for 3 days late on one phone bill after years of custom. Any telcos looking for a new customer.. @Telstra @Optus

@Optus now i've been on the phone for half an hour, passed through 4 different teams to activate the bloody sim card. Not doing wonders for your service optus, i'm very much looking to change teams now. Terrible customer service

@Optus We've moved house and relocated our nbn service, and after being told we didn't need an nbn box at our new place, we were told to we had to wait a whole month for a new box. We've been sent a sim card and usb stick for alternative internet, now the sim card doesnt work.

@WomanMauler its always a lot of **** around to either use the optus or telstra lines. like figure it out ***** its not as if you're gonna give us above 2-5MB a second anyway lol

@Optus is there an issue with mobile service in 4300? I’ve been dropping in and out all day and earlier had a pop up saying my phone was not activated... I had this same phone and plan for over two years

@FreoPope Don’t know how you do it tbh... listening to their **** on twitter is enough. The general consensus with them is we shouldn’t have won the last 2 flags because we didn’t play them @ Optus stadium. Teenage WCE females with duck lips pose profile pics are the worst offenders.

@MPX_Trader @Optus Any decent trader with half a brain has internet redundancies IE More than 1 source of internet . i have NBN , 4g fixed and 5g mobile hotspot avaiable to use if one goes down . I also have UPS for power outages . Lift your game

@0HQ0111 Optus partnership looks good - hopefully the gen 3 manages to cut costs down. Keeping an eye on $AVL and $POW too - both looking to mine vanadium and produce vanadium flow batteries