Optus Outage in Teatree Gully, Tea Tree Gully, State of South Australia

@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine

@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again

@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.

@Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.

@bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them

Dear @Optus, the Internet service in the Magill (SA) area over the past 3 days has been averaging dial-up speed... Not impressed! 🤬🤬🤬

@kts350 @Optus My brother is also with them and is also nbn certified tech as of a few weeks ago so any issues I just call him 😅

After 15+ years looks like time to leave @Optus Worst customer service experience. I’m actually trying to stay give you more money and you’re driving me away with rudeness and incompetence!!

@Optus just made an international regular outgoing call on the optus network to a friend who obviously has saved my number so ideally should have my name flashing as caller ID. But the caller ID was showing as +5065. U reckon there’s an error? Can share the screenshot on DM.

@TonyHWindsor @AndrewCatsaras Down my street we had Telstra HFC, optus HFC and Telstra copper. NBN bought the optus HFC which they have decommissioned. The have decommissioned the copper. We now all share the one testra HFC for internet, Foxtel and phone...this used to be called fraud.

@JimPanzee63 @Optus Service is awful!

@Mallencoops @Optus Looks like 2218 affected - terrible all week. Worst service ever

@Optus provide the worst service when you have NBN. In fact no service. I wish I had never chosen them, try someone else.

@Optus We use 4G modems all over the country. Not a fan of Telstra but get around 45MB/sec down on their’s. On Optus ones, typically get 2 to 8Mb/sec and told “it’s normal” on supposedly uncapped service.

@nickmon1112 Optus Australia our 2nd biggest IP has a ban on 4chan, 8chan etc.. and it's a hard IP based block, so changing your DNS won't help. you'll need a VPN or external AU proxy to get to it

@A_Tass1 @Telstra @acccgovau @ACurrentAffair9 I've been through exactly the same, took weeks and then disabled the functionality of printers. They wanted me to purchase "Platinum" subscription to fix that! Optus even worse for gouging - merits of a duopoly

@hidflect @TheMurfDawg @niremas It’s not the government, get a grip. I have accessed Zero Hedge from Optus 4G, Telstra Home’s ADSL, TPG broadband office regularly over the past 48 hours. BTW, ZH is still publishing the same mix of mostly crap with a smattering if useful as always. You ain’t missing much

@Huw_Merlin The Gabba exchange is a huge building, handles everything. Probably about 15 floors of full on tech gear. The optus outage page specifies each type of service that's affected. Cable is effected in a huge arc from what I can see, so must be working in the main exchange-w/gabba.

@Optus the worst provider in Australia. 5th day trying to reconnect service with disabled family member at home.