Optus Outage Report in Teatree Gully, Tea Tree Gully, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Teatree Gully, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teatree Gully, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Teatree Gully, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
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Internet | 12 hours ago |
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Adelaide
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Total Blackout | 14 days ago |
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Adelaide
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Phone | 15 days ago |
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Adelaide
|
Phone | 21 days ago |
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Adelaide
|
Internet | 29 days ago |
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Adelaide
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Internet | 29 days ago |
Community Discussion
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Optus Issues Reports Near Teatree Gully, South Australia
Latest outage, problems and issue reports in Teatree Gully and nearby locations:
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Keegan J. Sard (@keegansard) reported from Adelaide, South AustraliaHey @Optus - your app is broken again! DM me.
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Leo James (@realLeoJames) reported from Adelaide, South Australia@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Weng Wong (@wengywong) reported from Adelaide, South Australia@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Paul Mizzi (@returnofsmith) reported from Adelaide, South AustraliaThanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Weng Wong (@wengywong) reported from Adelaide, South AustraliaBeen with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Nikki May 📚 (@NixLib) reported from Adelaide, South AustraliaSwitched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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JOHN DRYDEN (@seagull_sainter) reported@Optus Thanks Jack -it is to do with the 5G Ready upgrade in Sandhurst 3977;problem is,currently I’m only getting 2 bars strength,so the continuing upgrade for our mobiles in the last 1-2 years hasn’t changed anything
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#sydneyisskyblue (@JayJayK75) reported@Optus what the hell is going on with internet coverage in Dickson ACT. Our internet has been barely working for the last 24 hours, not acceptable. We are paying for a service that doesn’t exist.
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Lois Jervis (@loisjervis) reportedI topped my prepaid phone by $5. I’m waiting for my pension. I just wanted to retrieve a voicemail, I’m with @coles prepaid. I tried to retrieve it, not enough credit. I was transferred 4 X within @optus then 2 X @coles cs & tech support and back to Optus again I hung up in tears
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Charlene (@CharlSweets) reported@Optus Another day, another outage 😡 remind me again why am I paying for NO INTERNET?
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marta oporto (@martasoliso) reported@JayJayK75 @Optus Contact the support says no problem in my area but sill running with lest than a half normal speed... are you going to discount my bill in half too? By the way still waiting after an hour for a human assistance @Optus
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Clive Ackerman (@CliveAckers) reported@Optus Copy paste reply...but never any action!!! No more DM's, just need to do what we have said we will do before.
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James Mifsud (@JamesTrilla2) reported@simongue6 @DavidSandow1 @Telstra I’ve got Telstra ,Optus and Vodafone towers in line of sight,less than 3 kms away and still have patchy service. Have you researched starlink if it’s available around here?
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Nigel (@BlueMtnsNigel) reportedWait all day for @NBNAustralia tech to come and fix constant dropouts. No show. @Optus ring me at 6pm saying the tech couldn't come because of weather conditions. We only had 5mm of drizzle! Pathetic excuse. Next appt not until 19/5. How is this ok?
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Joe Smith (@joesmithd9) reported@Telstra So 12 hours after first calling you I've been told there is an issue on your end and I have to wait 24 hours for the top up to go through. Why can't you just activate my service now considering it's your fault? Honestly going back to @Optus they're so much better.
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Aussie Broadband (@Aussie_BB) reported@neverindoubt Hey Paul, the reason why we chose Optus is for a number of reasons, including better plan options, more data, wifi calling as well as being able to take advantage of the full Optus Network (rather than limited Telstra coverage) :) Kindest, Lizzie