Optus Outage Report in Teatree Gully, Tea Tree Gully, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Teatree Gully, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teatree Gully, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Teatree Gully, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
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Total Blackout | 13 days ago |
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Phone | 14 days ago |
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Phone | 20 days ago |
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Internet | 27 days ago |
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Internet | 28 days ago |
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Phone | 29 days ago |
Community Discussion
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Optus Issues Reports Near Teatree Gully, South Australia
Latest outage, problems and issue reports in Teatree Gully and nearby locations:
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Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Paul Mizzi (@returnofsmith) reported from Adelaide, South AustraliaThanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Leo James (@realLeoJames) reported from Adelaide, South Australia@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Keegan J. Sard (@keegansard) reported from Adelaide, South AustraliaHey @Optus - your app is broken again! DM me.
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Matthew Selby (@mselbyLFCSC) reported from Adelaide, South Australia@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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lAyLa (@laylaflynn13) reported from Adelaide, South Australia@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Nikki May 📚 (@NixLib) reported from Adelaide, South AustraliaSwitched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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MadSci 💡 (@MadScintst) reported@Optus @RunnerSA18 Terrible, It’s only a matter of time before the harm starts.
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ash rehn (@ashrehn) reported@kcarruthers They are refusing to pay $29 for a replacement licence because they 'haven't finished investigating'. Optus systems have been broken and leaking for years.
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unfunk™ (@unfnknblvbl) reported@gomikestevens @Optus Can't help but think that if companies had to pay users actual material compensation (not just a fine payable to the government) when this happens, they'd find ways for it to not happen.
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jedstur™ (@jedstur) reported@peter_0713 That would be kinda funny but mainly horrific because I’m a current Telstra customer (although an hour ago got the “your data has been compromised” email from Optus as a previous customer… so looks like I’d be screwed either way)
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Budbiceps (@ReethiNeethi) reported@Optus you have sent a generic email saying my personal data is exposed which may include drivers license and passport nbrs, your support on messenger cannot confirm that, what kind of support are you guys running? last 30 mins your support is parroting std generic message!
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James Cheeseman (@shaggy84329) reportedI don't think I ever gave Optus any info. I was with Virgin until Optus took over. Just stayed with them paying month to month. I never joined an Optus plan
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Maccadvert (@maccadvert) reported@rpcounat @SenSHenderson @AlboMP Optus is totally incompetent, if you have any problem, you can speak to a machine that does not always understand so the game of reframing your issue begins. This is the absolute truth the conversation with a machine can take hours like 5-8 … awful
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Lois (@lois11260901) reported@Optus thanks for the #databreach. Just switched to @VodafoneAU. Don't treat your clients' data with such lack of care. You're not the victim of a scammer. We are. What odds a successful class action? #OptusHack
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Maccadvert (@maccadvert) reported@nineislands Be warned Optus 100% times worse…hoolie Doolie you can spend all day talking to a machine trying to get service…. Simply outrageous
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VISION 🇦🇺 (@truthseeker4216) reported@newscomauHQ I haven’t been a customer of Optus in more than a decade, yet I just received an email from them stating that my personal details have been accessed by hackers 🤬 Shouldn’t there be a statue of limitations on how long they can hold onto customer data? And why isn’t it decrypted?