Optus Outage Report in Teatree Gully, Tea Tree Gully, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Teatree Gully, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teatree Gully and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Teatree Gully, Tea Tree Gully, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Wi-fi | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Total Blackout |
Community Discussion
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Optus Issues Reports Near Teatree Gully, State of South Australia
Latest outage, problems and issue reports in Teatree Gully and nearby locations:
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Shahzad Siddique
(@EngrMShehzad) reported
from
Adelaide, State of South Australia
I’m not impressed by @Optus services. I wanna cancel the plan.
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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Roy
(@saroadie) reported
from
Adelaide, State of South Australia
@Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update
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Brendan Cullen
(@bcullen76) reported
from
Adelaide, State of South Australia
Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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natasha alexandra w
(@nartazartaz) reported
from
Adelaide, State of South Australia
@Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Rob Scriva
(@rovingrob) reported
from
Adelaide, State of South Australia
Is the Optus network cooked in Adelaide? So slow. Can’t even checkin
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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UnofficiallyMe
(@sanjaip70) reported
Really Unhappy with @Optus, My number portability from the same network is stuck and not getting resolved. My NBN connection which was supposed to be working isn't working and no resolutions on that too. #UnhappywithOptus
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Ken 🐨🐨🐨
(@vaughan_k) reported
If @optus staff through the app didn't follow a script then maybe #customers would get help that they needed and not what staff gives that had nothing to do with customers issues?
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Saul Bosch 💧
(@Erica_Betz) reported
@Optus Another problem is that the first level support via My Optus app are frequently clueless (- the robot even more so). They don't read what has happened previously and like TV's "IT Crowd" parrot "fixes" with no real understanding.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus But for me to assist you, can you assist me by giving answers related to my questions. As I know my account is $49 and 60GB which if you looked is not the issue, the issue is my account is showing 119GB
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Chris Ramsay
(@cramsay1976) reported
@Optus any NBN service outages in Brisbane western suburbs? Ours has been down for quite a while and we’ve done all the usual fixes for no result.
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lollypopgirl28
(@Lollypopgirl_28) reported
Sooo I get to grab a new phone from Optus this month but can’t choose what one i want 😫 help me out 🥺
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Ken 🐨🐨🐨
(@vaughan_k) reported
Why do companies so called #customerservice like @Optus gives answers not related to #customers enquiry & which the customers knew the answers anyway? Yes I know my account is $49 & 60GB the issue is why my account showing 119GB, as I am not paying for another mistakes of theirs.
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Jhobi
(@Jhxbi) reported
@Telstra Yes I've done both of these . There is literally nothing wrong except for your service. I've been with optus and dodo and they both work fine Telstra is the only provider I and literally everyone across Australia has had issues with. E.g people have 40% packet loss when gaming.
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Optus
(@Optus) reported
@vaughan_k Hi - As a customer you can certainly visit Optus store and discuss this or show the Twitter chat as a proof of what we have discussed. Aman
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Saul Bosch 💧
(@Erica_Betz) reported
@Optus This morning got on at 0620 and it took more than an hour to get the case referred to a "Senior Expert". After no fix I got flicked off to sales who tried to sell me an alternative plan.