Optus Outage Report in Teatree Gully, Tea Tree Gully, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Teatree Gully, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teatree Gully and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Teatree Gully, Tea Tree Gully, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Wi-fi | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Total Blackout | |
| Adelaide |
Phone | |
| Adelaide |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Teatree Gully, State of South Australia
Latest outage, problems and issue reports in Teatree Gully and nearby locations:
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Miriam Silva
(@miriamsilva595) reported
from
Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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Robert
(@Bobbyt_54) reported
from
Adelaide, State of South Australia
@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Christopher
(@cjsheldon2012) reported
from
Adelaide, State of South Australia
@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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anthony ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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therese
(@thereseycakes) reported
@Optus @RunnerSA18 I haven’t been with you as a carrier for 4 years as your service was 💩and now my security Is still compromised ? Resign now and make sure you contact individuals if they have had their private data infiltrated. Useless as always and as ever !
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Copium for the Masses
(@BorisDoesTweets) reported
@redruby17 @Optus ...Like the time they arbitrarily changed the contract terms without warning a few months into a phone contract, and if I didn't agree to the new terms, they'd classify ME as being in breach of contract & have to pay THEM out? I WAS an optus customer for 15 years until that.
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Shane
(@WGSBD1971) reported
@karlstefanovic as a customer of @Optus I agree with your frustration, the real question remains why do the telcos need all that private KYC information in the first place…. Is it really necessary considering the risk to the customer.
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I am
(@laurapanic) reported
@dogboy64 @bec7ford I wait to see how it pans out. Customers will be fairly helpless to manage the future risk cause by @Optus very bad management of their risk.
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Steph ♡
(@saltyskin_) reported
@axelated @Optus Terrible:(
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Hugh_96
(@Hugh_96) reported
@OBBY001 @Optus Gee Optus are fast in communicating !! Thought the crisis management team would've said we need to let customers know we are aware of the issue & are investigating it & will update in due course.
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Dr Koh Whistleblower
(@drkohComminsure) reported
Just how long does #Optus (or any Telco) retains past customer sensitive data and why?
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Just Jules.
(@JustJul77588855) reported
@margare05106690 @VeronicaPrice3 @xskinn ****. That's a huge worry. I'm pretty sure Optus aren't giving us the full details considering they know about this on Wednesday, it made the news yesterday & we were notified today. Smells like a cover up to me
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Smith
(@no_ordinaryjo) reported
Hey @Optus you didn't provide an avenue for questions when you wrote to say my personal information was leaked. Will you pay for my new passport and driver's licence? I pay through the nose for your service so I don't appreciate it being assumed I also pay for your failing.
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Dom
(@DomChm) reported
@Optus why do you keep data like driving licence/passport no. for many years. Once you have verified a customer, shouldn't all PII be deleted? Then there's less to steal?