Optus Outage Report in Teatree Gully, Tea Tree Gully, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Teatree Gully, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teatree Gully and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (54%)
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Phone (24%)
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Total Blackout (9%)
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Wi-fi (9%)
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E-mail (4%)
Live Outage Map Near Teatree Gully, Tea Tree Gully, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Phone | |
| Adelaide |
Wi-fi | |
| Adelaide |
Wi-fi | |
| Adelaide |
Internet | |
| Adelaide |
Phone | |
| Adelaide |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Teatree Gully, State of South Australia
Latest outage, problems and issue reports in Teatree Gully and nearby locations:
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Tam Wiseman
(@tamwisey) reported
from
Adelaide, State of South Australia
@Optus Netflix down here too 😢
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lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Miriam Silva
(@miriamsilva595) reported
from
Adelaide, State of South Australia
Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Christopher
(@cjsheldon2012) reported
from
Adelaide, State of South Australia
@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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anthony ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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Robert
(@Bobbyt_54) reported
from
Adelaide, State of South Australia
@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.
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Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jamieson Vincenti O'Reilly
(@onejvo) reported
(cust_num) appears to be the Optus Customer Number, (account_num) appears to the Optus Account Number, and (sub_id) the Optus Subscription ID
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MyOpinion
(@MyOpini53400184) reported
@Jeremy_Kirk In the 90's I set up an ISP. I handled the business side and had bright young people to do the computer/software bit. They set it up so every single client had Superuser access! Brilliant. I wonder if the same idiot works/worked at Optus?
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Sam Rye
(@sam__rye) reported
@_sarahbarns @Optus Legally it has to be kept for 6 years, but that obviously doesn’t cover your case. The likelihood is it’s such a pervasive breach and their security protocols are so bad they simply don’t know and have emailed everyone who *could* have been compromised…
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Ros
(@Ros95999645) reported
@MadsMelbourne @Optus And @optus has the worse customer service ever !
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Bev
(@BevJohnst) reported
@KoparaFallsKid I received their email this afternoon. But I haven’t been with Optus for over 6 months as their service was lousy. So how current are any of their records?
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J͓̽e͓̽s͓̽s͓̽ 🌈
(@printfJess) reported
@yaakov_h @ClareONeilMP Agreed. We shouldn't get to a point where a national emergency has to be called. What happened at Optus was an atrocity. We live in an age when the protection of personal data is literally the protection of people.
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Drambusters
(@mvyrmnd) reported
@chipswoon @arielbogle Optus had to collect that data because the government forces them to. Should be like the UK where you can buy a functional SIM from a supermarket and not need 100 points of ID to have a phone service
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Michelle B
(@michelleb15) reported
@Optus @rico_wallaby Revived an email saying my details had been impacted. However the email gave ZERO indication of how Optus will help. It’s all on me to try and catch any issues. Probably a bit later by then though to be honest #OptusHack #optusfail
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Austin Docherty
(@AustinDocherty) reported
@TheMaskedUnit @MoarToast @Optus Even worse, no longer a customer and they still have your name, address d.o.b. and driving license / passport numbers on file. Heads must roll.
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AussieGamer
(@AussieGamr) reported
Great so a massive telco gets hacked, data stolen and the government’s response is… give the telco’s customer data to third parties. Optus customers should mount a class action.