Optus Outage in Teatree Gully, Tea Tree Gully, State of South Australia

@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf

@Optus Netflix down here too 😢

@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.

Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it

@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice

@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine

@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again

@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.

@Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.

@bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them

Dear @Optus, the Internet service in the Magill (SA) area over the past 3 days has been averaging dial-up speed... Not impressed! 🤬🤬🤬

@kts350 @Optus My brother is also with them and is also nbn certified tech as of a few weeks ago so any issues I just call him 😅

After 15+ years looks like time to leave @Optus Worst customer service experience. I’m actually trying to stay give you more money and you’re driving me away with rudeness and incompetence!!

@Optus just made an international regular outgoing call on the optus network to a friend who obviously has saved my number so ideally should have my name flashing as caller ID. But the caller ID was showing as +5065. U reckon there’s an error? Can share the screenshot on DM.

@Optus internet, both fixed (not NBN) & mobile, in 2170 is not working correctly Everything takes forever to load or drops out; incl. 📱💻🎮📺🎞& #Optus fetchbox Has been like this since we had no internet at all on Thursday afternoon... #SOS

@csgo_bunny @Optus Yeah, still never gonna go with Telstra, when they can't even install a simple phone line when it's been booked in, yet still want to charge you for a service you don't have because they clicked it as 'on' in their system...

@clean_FN @CaqnsSZN @xOptus @Centrickz @GthotshotY oooo shiittt, he just called you out. Caqns wanna see your nut! but you also sent your nut to Optus which is pretty bad tooo soooooooo...

@Optus I can't believe that there is yet another outage right now. I just checked with your customer service team and there is no expected resolution time. I'm very disappointed

Using my 4G to let @Optus know how crap there internet is !

@csgo_bunny @Optus **** U OPTUS I WAS PLAYING LEAGUE

@csgo_bunny @Optus Its fine! Apparently they are fixing shit in our area. Been saying same shit for 10 years

Issue resolved after talking to optus technician on live chat.

@BubbleMan_oOO @wendoureeswans @JustDoGood3 I am with an Optus reseller and I received Clive crap. Also one from PHON telling me to back coal.

@tall_reid @StationeryStyle @Optus Here too. And it's still ongoing, tonight's @Optus coverage is the worst so far. Trying to watch a film on @SBSOnDemand, I get about 3 seconds of streaming, then 20-30 seconds of buffering. At this rate this 1hr 50min film is going to take me hours to get through. 😠