Optus Outage Report in Teatree Gully, Tea Tree Gully, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Teatree Gully, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teatree Gully, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (30%)
- E-mail (15%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Teatree Gully, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Total Blackout | 10 days ago |
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Adelaide
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Phone | 11 days ago |
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Adelaide
|
Phone | 17 days ago |
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Adelaide
|
Internet | 24 days ago |
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Adelaide
|
Internet | 25 days ago |
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Adelaide
|
Phone | 26 days ago |
Community Discussion
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Optus Issues Reports Near Teatree Gully, South Australia
Latest outage, problems and issue reports in Teatree Gully and nearby locations:
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Mark Donnell (@trck71) reported from Adelaide, South Australia@Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice
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Miriam Silva (@miriamsilva595) reported from Adelaide, South AustraliaTerrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
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Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, South Australia@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
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Matthew Selby (@mselbyLFCSC) reported from Adelaide, South Australia@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
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RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Keegan J. Sard (@keegansard) reported from Adelaide, South AustraliaHey @Optus - your app is broken again! DM me.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
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Christopher (@cjsheldon2012) reported from Adelaide, South Australia@SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine
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Nikki May 📚 (@NixLib) reported from Adelaide, South AustraliaSwitched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
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lAyLa (@laylaflynn13) reported from Adelaide, South Australia@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Leo James (@realLeoJames) reported from Adelaide, South Australia@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Alice Elle 🍑 Melbourne (@AliceElle5) reported@RainMorgan33 Finally just finished chatting to Optus and they said there are works happening that is likely causing the issue, and they finish tomorrow night 😫
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💧Gordo (@gordon_lomas) reported.@Optus it is one of the world's great mysteries. How do you hold any type of customer base, let alone a self-proclaimed 10.5 million subscribers? Can't complain about customer service because it doesn't exist. 101 in how not to treat clients on every level.
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Sean McMurtrie (@seanojmac) reported@Optus The issues are every day. I work in the Newcastle CBD and only having 3g is the norm, not the exception. Whatever your going and wherever your towers are. It's inadequate for a CBD in any city. I'd have full 4g with Telstra. Which is where I'll be going when my contract expires.
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Amanda C. 🇦🇺🇱🇧 (@Mahdoumi) reported@Optus We also just had our newly replaced wi-fi nbn box as well as our home phone line disconnect not even 2 weeks since we had someone come and fix it...This is shocking by you people at Optus!
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Drama_Binny (@drama_binny) reported@Optus has the most incompetent support team ever, i just want them to send an NBN technician over because clearly the troubleshooting methods do not do anything long-term
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Jen Lioness (@EgrieJennifer) reported@sthalekar93 Me too! Unfortunately Optus decided to disconnect my broadband for an outage at 3 am. Absolutely livid. Had to use mobile hotspot to watch. Mitchell Marsh is a man mountain. His hug with Stoinis was beautiful to see. So proud of the boys who were totally underestimated.
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Mrpayton (@Mrpayton1) reported@AlphaAntonAU What service provider are you with? Cause I get decent reception with Optus here 🤔 My parents are with Vodafone and they get decent reception too
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💧💧 Llewellyn Griffiths (@llament) reportedI just received a scam call from (08) 9986 8115. Caller claimed to be from @NBN_Australia with a threat to cancel the service @Optus
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AJ Steel (@ajsteelofficial) reported from Melbourne, VictoriaIs anyone in #Reservoir having problems with their #optus #nbn connection?
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Davina Labi (@davina_labi) reported@Optus Yeah, dealing with Optus is very hard to manage. What you could do is simply provide the service we are paying for. How about that? Also update your antiquated policies so I don’t need to make my husband deal with you 🙄🤬. @JoelLabi