1. Home
  2. Companies
  3. Optus
  4. Teatree Gully, South Australia
Optus

Optus outages and service status in Teatree Gully, South Australia

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Teatree Gully, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teatree Gully, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 37% Internet (37%)
  • 30% Phone (30%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Teatree Gully, South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Internet 1 day ago
Adelaide Total Blackout 15 days ago
Adelaide Phone 16 days ago
Adelaide Phone 22 days ago
Adelaide Internet 30 days ago
Adelaide Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Teatree Gully, South Australia

Latest outage, problems and issue reports in Teatree Gully and nearby locations:

  • Cruedevil
    Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia

    Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS

  • Cruedevil
    Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

  • LadyPoop2
    Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, South Australia

    @DougCameron51 Very Bad Moce,Optus!!So bad for business....

  • ILM126
    Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia

    @GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P

  • ChelseaFCOwner
    ChelseaFC Adelaide (@ChelseaFCOwner) reported from Adelaide, South Australia

    Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.

  • iammrdom
    Mr Dom (@iammrdom) reported from Adelaide, South Australia

    I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

  • EngrMShehzad
    Shahzad Siddique (@EngrMShehzad) reported from Adelaide, South Australia

    I’m not impressed by @Optus services. I wanna cancel the plan.

  • Mikey_Nicholson
    Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia

    @AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)

  • rovingrob
    Rob Scriva (@rovingrob) reported from Adelaide, South Australia

    Is the Optus network cooked in Adelaide? So slow. Can’t even checkin

  • saroadie
    Roy (@saroadie) reported from Adelaide, South Australia

    @Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update

  • GrantTDavies
    A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia

    Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since

  • GrantTDavies
    A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia

    @Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

  • adriankhall
    AKH 🇦🇺 (@adriankhall) reported from Adelaide, South Australia

    @Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!

  • wengywong
    Weng Wong (@wengywong) reported from Adelaide, South Australia

    @Optus I am unable to make outbound calls, when will this issue be resolved please?

  • bcullen76
    Brendan Cullen (@bcullen76) reported from Adelaide, South Australia

    Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!

  • drnicktellis
    Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia

    @NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

  • nartazartaz
    natasha alexandra w (@nartazartaz) reported from Adelaide, South Australia

    @Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….

  • phileboy11
    Philip Downes * (@phileboy11) reported from Adelaide, South Australia

    Hey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend

  • Ashaheem
    Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia

    @Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

  • johnjgirvan
    John J Girvan (@johnjgirvan) reported from Adelaide, South Australia

    Optus now send videos in their email to help you understand your bill #sloptus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus
    Optus (@Optus) reported

    @JasonWi93851492 Hi Jason, We’re currently investigating an issue with making outgoing calls for some Optus customers (REF#24720568). We are working to restore services as a priority. We do apologise for any inconvenience this may cause. - Liam

  • jeremydsmit
    Jeremy Smith (@jeremydsmit) reported

    @Optus network won't let me make calls to non-optus numbers.

  • miqaseem
    Muhammad Iqbal Qaseem (@miqaseem) reported

    @TristanRowlan17 @Telstra Same issue. Calling out from "Optus"

  • MsXtinaT
    Christina T. 🎀 (@MsXtinaT) reported

    @Optus @Rona_CharliRose It’s receiving calls on OPTUS landlines and mobiles that is a problem at the moment in Melbourne. Any word why?

  • Optus
    Optus (@Optus) reported

    @MsXtinaT Hi there. We’re currently investigating an issue with making outgoing calls for some Optus customers (Ref #24720568). Our Network Teams are working to resolve this as a priority. We apologise for the inconvenience caused - Nard

  • freshtonic
    James Sadler (@freshtonic) reported

    Turns out this isn’t my problem. It turns out that no Optus phone can call any Telstra phone. Telstra to Telstra works fine. Telstra to Optus works fine. Just not Optus to Telstra. WTF

  • KanjLuvy
    Luvy_Duvy (@KanjLuvy) reported

    @Optus Well that explains the slow internet connection issue .. I have been restarting my modem like twice a day .. Great now I can’t make any calls to anyone outside my network 😠😠😠

  • f4ffYy
    fAffY (@f4ffYy) reported

    @Optus lads I can't make phone calls outside of the Optus network and Im at a job right now where I REALLY need to

  • LucyWalton333
    Lucy Walton (@LucyWalton333) reported

    @Optus I can’t call anyone or use your chat. Please help

  • freshtonic
    James Sadler (@freshtonic) reported

    @tobermatt Most likely not. Turns out that both telstra phones in our house are uncallable via an Optus phone. This seems like an Optus problem.