Optus Outage Report in Welland, Charles Sturt, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Welland, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (5%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Welland, Charles Sturt, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Wi-fi | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Total Blackout | |
| Adelaide |
Internet | |
| Adelaide |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Welland, State of South Australia
Latest outage, problems and issue reports in Welland and nearby locations:
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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C A S S I E 🧸🎀
(@cassie_leigh18) reported
Hello sweet baby angels. Is anyone else having issues with @Optus at the moment? I’ve had no service all day in about 3 different suburbs. I’ve tried two different phones and nothing. There is also nothing on their website with every address I’ve put.
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SluggerMuz
(@supermario200) reported
@Optus Can you confirm any NBN issues in the 2211 postcode? my NBN upload speed is at pre-ADSLspeeds..... SLOW !
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Kurisu
(@kurisubrooks) reported
This place doesn’t have NBN, that should’ve been the #1 most important factor. I shouldn’t have moved here. I got Optus 5G home internet but canceled it after a month because it was down for 2 weeks and I couldn’t work or play games so I was upset. I should’ve stuck with it.
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
@Telstra Thanks, Jess, we will see what Monday brings. Telstra is stuck with us, we don’t have a choice about supplier (can’t sling Optus cable at ours) but this poor quality service is taking a toll and things must improve. I wish we had fibre to node like you guys working from home.
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Elli-E-Kat
(@KyvanDyk73) reported
@Tony_3163 @Optus I transferred from vivid wireless when Optus bought them out, wireless for 10 years no problems until now.
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Chris Barker
(@Barky2000) reported
@Optus 4g has been down since a storm this arvo in Nelson Bay 2315. Any eta when it'll be up again?
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Pearl
(@pearlparky) reported
@Telstra Hi Telstra, yesterday I bought a prepaid SIM with you because my local Optus network was down. I wasn’t able to activate the SIM because it kept saying there was an error. I looked at my internet banking and I’ve been charged 3 x $30 for every time I tried to activate.
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Azazel's Bitz Box
(@AzazelBox) reported
@femshep69 @MrboomstickXL @SkillUpYT I won't say it's your fault *in any way* because **** Sony's shitty CS and arrogant attitude, but I've never had an issue after actually involving the ACCC (once- Optus) or otherwise threatening companies with them (MS, others). Gonna wait some time before risking my $ on a PS5
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nigel
(@nigel_poke) reported
@Optus I’ve tried resetting everything both modem and computer. No outages in the area. Your suggested help pages don’t include trouble shooting for the B818 wireless broadband.
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Adrian Hinds
(@adrian_hinds) reported
@Optus Why would ur call center answer the phone to tell me to ring back in 2 hours? I live in Ipswich area issues with phoning international.