Optus

Optus Outage Report in Len Waters Estate, Liverpool, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Len Waters Estate, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Len Waters Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Len Waters Estate, Liverpool, State of New South Wales 12/28/2025 20:40

December 28: Problems at Optus

Optus is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Len Waters Estate, Liverpool, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Len Waters Estate, State of New South Wales

Latest outage, problems and issue reports in Len Waters Estate and nearby locations:

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    I’m an @Optus customer and they’ve explained reasonably about an outage situation. @Telstra was inconsistent.

  • Tegan_Writes 𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜 (@Tegan_Writes) reported from Sydney, State of New South Wales

    @tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers

  • piersg የጎቿዪነ ኗዐዐዕዘቿሠ (@piersg) reported from Sydney, State of New South Wales

    @optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus Hail Storm, Hail the Size of Golf ***** & Bigger & Tree's coming down in the Area. Not a problem. But you cannot handle Wind ! For 2 nights ,I have had No Internet & my Elderly Parents have No Home Phone. Look at the Picture above. I live in there. No Fires. FIX Please

  • Nickey_is_Bored Nickey is Bored(Phoenitefire) (@Nickey_is_Bored) reported from Sydney, State of New South Wales

    @PhidMcAwesome My parents have telstra its crap! I have optus i never really have issues with them but im sure there is lots of peeps with their own conjecture.

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    @Optus I'm on my third day + of 0.20-0.25 mbps on my NBN at home - lodged an online complaint and tried contacting by online chat. Can someone please get in touch in the am.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus When is the Internet going to be working in Sylvania Waters & Sylvania in Sydney NSW. No Bush Fires . Just some Wind. 2 nights now & absolutely no Need to be Down. NO land line Phone Either. I live with 2 Old People I want it to Work.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @simone_au @Optus Telco customer services are joke here. Once I reported the similar issue to @VictorDominello's team about this and they straight away transferred my query to the Minister of Comm, Cyber Safety and Arts and I never heard back. 👏

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Optus Your website says “Reduced Service”. Technically I guess no service could be described as no service!

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Optus Sarah, the last message was from Optus. So you do not know internally what is broken

  • ItMeAmyMc Amy Mc™️ (@ItMeAmyMc) reported from Sydney, State of New South Wales

    @Optus Hi Tina. I visited a different store and managed to speak to someone in person who didn’t refer me back to the customer service call centre. Thank you

  • Gamer_Blak3 Blakey (@Gamer_Blak3) reported from Sydney, State of New South Wales

    @Optus internet down 12hrs and counting 😳😳😳 I’d be embarrassed

  • Dean_Nye Dean Nye (@Dean_Nye) reported from Sydney, State of New South Wales

    So @Optus are trying to charge me $50 for calling Air NZ after my flight got cancelled and I had no other option. When I call to enquire and complain they hang up on me. Happy Tuesday.

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @BJssoR @bigmig81 I’d love to see all football head to Optus in time. Their coverage is 2nd to none. And their stocks continue to rise. Unlike Fox who have been ripping us dry with ridiculous subscriptions for many years. Well had as I will never subscribe again.

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @JamiePandaram @dailytelegraph @ALeague @Foxtel Not the end of Rugby of course. Doubt Optus can give enough money to keep SANZAR happy. RA and states go bankrupt, clubs establish new governing body. Our best players thus go overseas, money pours back down into club rugby to the point best remaining players earn a living wage.

  • ashrehn ash rehn (@ashrehn) reported from Sydney, State of New South Wales

    @David_M_Green Optus sent tech to address I’ve not lived at for 4 years & where my cable service had been with another company. & billed my credit card without authorisation. & failed to pay agreed compo. They store customer details without permission. At least you got an apology! #optusguy

  • PezLP Pez (@PezLP) reported from Sydney, State of New South Wales

    So @Optus are *************** now. I’ve had minimal internet over the last 72 hours, tech call today who replaced a modem. He said “it usually only takes 10 minutes to activate”. Now almost 12 hours later still no internet with tech support saying it can take 24. I’m so done.

  • Costaki__ Costaki (@Costaki__) reported from Sydney, State of New South Wales

    Optus Sport now getting the J-League rights. Must say I hated Optus Sports when it began as it was issue after issue but now they are fantastic and just keep improving year on year.

  • Harmanj99145603 Sardaar_huni (@Harmanj99145603) reported from Sydney, State of New South Wales

    Very disappointed @Optus Poor connection in Blacktown, sydney. Since last October and this problem has not been dealt with. All i have got is compensating data , apologies or false assurity of fixing the problem. Loosing it now 😖

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • kaebee01 Kathryn Bordonaro (@kaebee01) reported

    @Raf_Epstein Start with getting an alert placed on your credit file - that way if anyone tries to borrow money using your id - you will be notified. Contact equifax - and IMHO Optus should be paying for the credit alert service for you

  • emef Mark Fletcher (@emef) reported

    @Raf_Epstein register to change your DOB. (it's a joke) I'm an Optus customer and caught up in this. What they have permitted to be done with our data is appalling.

  • Mopar_Hood1976 MoparMutt (@Mopar_Hood1976) reported

    @OMGTheMess Got the email from Optus as a "Former Customer" What the hell, They went to great lengths to explain how it was "only" name address and email they got- nothing important. geeeez

  • GreatZack000 ooloo (@GreatZack000) reported

    How can we sue Optus for leaking all the private info. Passport, driving license, etc etc. They must held responsible to poor management of cyber security.

  • WyleECoyoteEsq WyleECoyoteESQ (@WyleECoyoteEsq) reported

    @kbrspace I dont know what is worse. Optus declaring it WASNT human error for the breach, or their security systems are so flawed that a hack was able to happen. Human error provides some reassurance optus security systems maybe sufficient, but with the denial, their security must be ****

  • burningmbition Pro-choice Craig 💉💉💉 (@burningmbition) reported

    @KimWomenginet I'm so sorry. I really hope a class action is coming very soon and completely buries Optus as an organisation. I personally had bad dealings with Optus in the distant past and promised myself never to go back to them under any circumstances. To see so many suffer now is horrific.

  • BlackDouglas Take5! Promoting organisational wellbeing. (@BlackDouglas) reported

    I just tried to update my optus details on the app. I was told I have no active services (despite them being active) and that help was unavailable!! WE NEED A CLEAR PATHWAY WITH ACTIVE LINKS OPTUS!!

  • GordyPls Ashwagandha Forever (@GordyPls) reported

    @ServiceNSW Sure, but the anecdotes coming through, including media reports I'm now seeing in the SMH, are that you're requiring @Optus to provide a letter saying that the individual customer's details were compromised, and @Optus are still pretending they're the victim here.

  • TheCryptoJa 🇯 🇦 🇾33.3% (@TheCryptoJa) reported

    and your solution is to fork out $50 to have a drivers license replaced. It doesn’t change your date of birth or your drivers license number. Do better Optus. I smell a class action law suit coming.

  • carter_wassana Wassana sydney (@carter_wassana) reported

    @StephenJonesMP What about this one??? Why is it always the future with you people and never the ' now'??? The govt should be hammering Optus and ensure all scams will have repercussions on Optus not its customers. Grow a spine for a change and stop being dictated to by big business