Optus

Optus Outage Report in Cornwallis, Hawkesbury, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cornwallis, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cornwallis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cornwallis, Hawkesbury, State of New South Wales 11/29/2023 01:15

November 29: Problems at Optus

Optus is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cornwallis, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cornwallis, State of New South Wales

Latest outage, problems and issue reports in Cornwallis and nearby locations:

  • MikePearsall93 Mike Pearsall (@MikePearsall93) reported from Sydney, State of New South Wales

    @juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.

  • skylxrksays SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales

    Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃

  • nimzmir Nimz (@nimzmir) reported from Sydney, State of New South Wales

    Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for the phone portion of my bill at the end of my month if it ain’t here by then

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.

  • imJoskii Mike Joskii (@imJoskii) reported from Sydney, State of New South Wales

    Still having connection issues but noticed Optus are doing upgrades to my area, which explains it. Could be good to go as soon as this weekend or as far as mid-Sept. Can likely still stream Judgement.

  • aussiepomm aussiepomm (@aussiepomm) reported from Galston, State of New South Wales

    So - @NBN_Australia cut off home phone when attempting to install but can’t complete job, and now @Optus have cancelled my ADSL account. Neither are particularly helping (blaming each other) so I guess it’s the Telecommunications Industry Ombudsman to assist! Been a horrid 24hrs

  • BoultR 💧RichardB ActiveCitizen (@BoultR) reported from Sydney, State of New South Wales

    @geoff_wales Was with Amaysim. Good service, great price But, Optus transmission just doesn't work in my new apartment! So had to say goodbye to Amaysim, reluctantly.

  • clivedickens Clive Dickens (@clivedickens) reported from Sydney, State of New South Wales

    @EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus

  • paloappie Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales

    @Optus I need some help from someone who isn’t totally incompetent. I’ve been without internet for a couple of weeks now and I’m getting the run around from your call centres once again (this seems to be a regular occurrence) and I’m about ready to make a complaint to the TIO

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Honestly @Optus we have had the worst customer experience @TwoTalesCafe with you the last few weeks + particularly the last few days - your failure to take responsibility + resolve this has been shocking to experience. It’s always been someone else’s fault within the organisation

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.

  • paloappie Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales

    After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    @Optus response to six hours with no service after four calls to various customer service no’s, two store visits and multiple emails… eh, try again tomorrow

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy The full signal but no connectivity is an iOS 13 bug. The only fix I’ve found is to reboot the phone.

  • chillnesses KR Dev 🇦🇺 (@chillnesses) reported from Sydney, State of New South Wales

    @Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • nimzmir Nimz (@nimzmir) reported from Sydney, State of New South Wales

    Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheProselytiser Proselytiser (@TheProselytiser) reported

    I want to know what ID they have of mine as I can't remember (been using Optus for many years.) I don't wanna cancel my passport for instance if I didnt give it to them. FFS @Optus!! I'm thinking I'm gonna have to cancel my account with them, just to be extra sure I'm safe😳😩

  • sunsetriver88 Jax (@sunsetriver88) reported

    @abcnews @Optus still hasn't notified customers correctly. Via complaint, I found out they left out details (address, phone) that had been exposed that they never mentioned in the email they sent me. How many others may falsely think their address info is safe?

  • cyberrage Adam (@cyberrage) reported

    @AlboMP @SenatorWong @ClareONeilMP That doesn't help us to know what data has been breached, that's taking way way too long with zero communication from Optus, all onus put on customers

  • dand25 Daniel Michael (@dand25) reported

    @Telstra @andy_penn So today at 7:05 PM i had a business phone EMERGENCY rushed to my local store KNOX Business Phone Hacked ... No Help Sorry Were Closed Call 132000 i would if i could use my phone Id expect this from Optus but Telstra ... Why is knox closing at 7pm ???

  • ellymelly Alexandra Marshall (@ellymelly) reported

    If you think the #Optus data breach was bad - wait until you see what happens when hackers crack government databases and take your #DigitalIdentity.

  • Greeggaa Gregga (@Greeggaa) reported

    @Optus trying 2 call U on the stupid 133937 number after not being helped in store. I can't get through the damn menu system. I'm trying 2 help my elderly parents & I'm authorised on the account & U're all useless!! U screwed over millions of us then penalise those trying to help

  • just_danieln Daniel Nigro (@just_danieln) reported

    Anyone having trouble with making or receiving phone calls with optus? #Optus

  • itskremtv Krem (@itskremtv) reported

    My identity was stolen from the @Optus cyber attack and I'm not even a current customer. If you've ever been with Optus, make sure you find out whether or not your identity and other information have been stolen.

  • StephenSwatty stephen swatty (@StephenSwatty) reported

    @humma49 Yep services like Optus and Foxtel just want you to join then service is slack as.

  • Bigjimbeef1 Bigjimbeef (@Bigjimbeef1) reported

    The attitude from #optus seems to be we lost your data but it's up to you to fix our mistakes. #optusbreach