Optus

Optus Outage Report in Cornwallis, Hawkesbury, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cornwallis, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cornwallis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cornwallis, Hawkesbury, State of New South Wales 05/19/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cornwallis, Hawkesbury, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

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Optus Issues Reports Near Cornwallis, State of New South Wales

Latest outage, problems and issue reports in Cornwallis and nearby locations:

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Speed retuned to normal today, so it was an Optus issue.

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread

  • MikeyAnania Mikey (@MikeyAnania) reported from Sydney, State of New South Wales

    @Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.

  • jamesgmeme remember sydney (@jamesgmeme) reported from Sydney, State of New South Wales

    One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    @Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.

  • JugadiJatt26 Abz 🖤 (@JugadiJatt26) reported from Sydney, State of New South Wales

    @Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊

  • RealDomRomeo Stand & Deliver! (@RealDomRomeo) reported from Sydney, State of New South Wales

    @adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)

  • atmokineticist Sidney Transport (@atmokineticist) reported from Sydney, State of New South Wales

    @Optus for the second time in as many weeks, can you please respond to my DM about an outage.

  • weemac47 Stewart MacDonald🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈⚽️ (@weemac47) reported from Sydney, State of New South Wales

    Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.

  • KateBrowne7 Kate Browne (@KateBrowne7) reported from Sydney, State of New South Wales

    @Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Vasallino Hector Vasconcelo (@Vasallino) reported

    How on earth can @Optus get away with raising the price of my plan when on a set contract?? I’ve been a customer for over 10 years but will now leave for a better provider. This is outrageous! #optus #greedy

  • NickPfitzner Pfitzy (@NickPfitzner) reported

    @mistermouse666 @AntKaplan Good enough to switch everyone across - even the Telstra holdout. Our house is good for Optus *and* it supports call over Wifi so even our steel roof isn't a problem. Winner Winner Chicken Dinner If you're in a bad Optus area, it'll suck, natch. We're in a bad Telstra area, so...

  • cmcau Chris McClellan (@cmcau) reported

    @Optus It's ok,it's just your Support people trying to convince me that I'm capped at 25/2. Then they tried "refer to the CIS" and my CIS mentions nothing about capped speed either, then they throw in "the Australian Government" but can't actually explain what that means.

  • AndyLevees Andy (@AndyLevees) reported

    @vicrollison @lavosaurus @Optus What’s the contract for? I pay a seperate cost for my handset, so my interpretation is that the contract covers the supply of service. And that’s the cost that is increasing.

  • Harnsle Harnsle Joo (@Harnsle) reported

    @helenelambetsos @Optus @BenLivermore3 same issue as you!

  • just_danieln Daniel Nigro (@just_danieln) reported

    So with the revised @Optus plan for @OptusSport no longer being free. How does a business change customer contracts , but the customer can't change theirs? I was made an bonus free offer and signed for it now it's changed🤔

  • FuckQueue social life (@FuckQueue) reported

    @Optus is there something wrong with the Optus app? Tried to pay my bill but keeps declining. Is this an issue with Optus or my bank?

  • AndrewPatrick_ Andrew (@AndrewPatrick_) reported

    @pixeltoofar @Optus @acccgovau Legit, my phone service isn’t even with them anymore. I just want to pay out what’s remaining on my account. Why so hard?

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @AndyLevees @lavosaurus @Optus You're on a device repayment plan of 12/24/36 months - which is separate to your plan, and not changing. Your plan is month to month; you can move up or down plans as you like, or leave without penalty or fees. And the telco can give 30 days notice of any changes.

  • MGloban Gloves (@MGloban) reported

    @Optus any chance you can employ technicians to help your customers face to face? Been waiting 2 weeks for internet connection. Promised call backs and nothing received.