Optus

Optus Outage Report in Welcome Creek, Bundaberg, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Welcome Creek, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Welcome Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Welcome Creek, Bundaberg, State of Queensland 11/20/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nikki_isabel Nikki 💉💉 (@nikki_isabel) reported

    Tfw your phone and home internet are both through Optus and the network goes down 👎🏼👎🏼 It’s back up now, but for a while there I was just twiddling my thumbs because I couldn’t remember what to do without an internet connection lmao. Don’t put all your eggs in one basket, folks.

  • steve2go Steve Grigg (@steve2go) reported

    @Optus Your returns dept are insisting on a tracking number - but the envelope didn't have one! It's like you planned to steal my phone and make me pay for it too! Optus.. avoid if you can! Network slow, Not a single system works, and call quality terrible to anyone not on optus

  • fdcollins24 Torch the hypocrites (@fdcollins24) reported

    @LesStonehouse @Optus The modem is supplied by the NBN, while the router is provided by the internet service provider (ISP). If the former is at fault, contact the NBN. If the latter, switch ISPs & get another (cheap) router. Mind you, all ISP routers are cheap crap which is why I built my own.

  • FrogAdams frog adams💉💉 (@FrogAdams) reported

    @LesStonehouse @Optus They sent a message stating they were upgrading the network so we could get better reception and data speed and there may be interruptions. Well. Reception is worse and data is slower than before ethe upgrade. Optus sux. Telstra is worse.

  • MikeFitzAU 💧Mike Fitzsimon (@MikeFitzAU) reported from Sunshine Coast, State of Queensland

    @twasink @LesStonehouse @Optus True. Done that. With my health situation, our house is wi-fi’d to the max. I can speak to unlock the front door to let the ambos in. Visitors and tradies cop it worst. And then we had a week of really poor NBN (Thank you, Mr Turnbull.) I was off the air.

  • arose62 AndrewR (@arose62) reported

    @johnnmoise @Optus Fixed it ? No way! They just ask you to DM them some details, then they want you to go to their website which shows that there are no problems with the network, then they suggest you look in some forum where other Optus customers are searching for solutions. But they won't fix!

  • Colin_oskar_pea Colin_oskar_pea (@Colin_oskar_pea) reported

    @Win98Tech Once had a problem with my internet, the phone line was connected to the internet. Optus knew this whilst I was on tech support and yet they still got me to reset the modem.

  • lawrepforjesus 👽ɟlǝsɹǝH uɐʇɐS🦔Hedgehog 💉💉 (@lawrepforjesus) reported

    @Dymphna @LesStonehouse @Optus Yes. They send a basic modem. It's part of the service charges, no way should she be paying for another one. They sent me 5 before the issue was escalated to NBN, and it took them ages to fix it. Was NBN in the end, and the job was huge to rectify. The whole street got better NBN

  • JOHNO_74 Thoryl Johnson🐀🐀🐀🐀 (@JOHNO_74) reported

    @LesStonehouse @Optus Yer tried Optus once, Never again...their coverage is crap and unreliable

  • tazmancblue Paul (@tazmancblue) reported

    @Optus Don’t do it. The staff will change your contract just to hit targets and you will pay for it. Customer service is abysmal