Optus

Optus Outage Report in Welcome Creek, Bundaberg, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Welcome Creek, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Welcome Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Welcome Creek, Bundaberg, State of Queensland 12/09/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HelloSammyG HelloSammyG (@HelloSammyG) reported from Melbourne, State of Victoria

    @charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?

  • paulosrobertos Interventor Jalim Rabei (@paulosrobertos) reported

    @Optus three days of service outage is bloody ridiculous seriously

  • doit4gin Karen-gets-fit (@doit4gin) reported

    @Optus when are you going to fix the tower in Chelsea, Vic? No internet all weekend, and still down today. Paying for a service I can't use and need

  • regan_23 Dorothee (@regan_23) reported

    Hi @Optus, what's the ETA for the mobile broadband issues in 3196? The outage map doesn't show anything, but it's been ongoing since Friday night.

  • dontfollownikos Nikos Giannakaros (@dontfollownikos) reported

    I have been trying to cancel my services with @Optus, but made it a terrible and frustrating experience. Endless wait times on hold and an ineffective cancellation process have resulted in unwarranted charges and fees for products I no longer use. #Optus #CancellationFail

  • dontfollownikos Nikos Giannakaros (@dontfollownikos) reported

    @Optus, I have had enough of your terrible service and lack of customer support. From constant app issues to data breaches and ineffective cancellation processes, your company has failed to provide the level of service I expected from a massive brand. #Optus #CustomerServiceFail

  • NeilNuttall Neil Nuttall (@NeilNuttall) reported

    Seriously @Optus how hard can it be to provide customer service!? I can literally feel my hair greying

  • StephenHegedus3 Stephen Hegedus (@StephenHegedus3) reported

    @Optus Your customer service is terrible. I have just been on the phone for 53 minutes and 58 seconds trying to close an Access1300 service - I spoke to 3 different customer service representatives who all said they were the wrong person for the job

  • ultimablackmage Jean-Paul Bartolomei (@ultimablackmage) reported

    Thanks to @Optus & their ongoing "upgrade" to my tower, killing my @VodafoneAU mobile service on top of my 5G Home Broadband... I found out my sister spent an hour trying to call me about a family death! I literally got a call AFTER leaving the cell tower covered area! 🤬

  • w00kiee77 Ben Parker (@w00kiee77) reported

    @Aussie_BB Hi Meg, if it was a new environment, I would understand that, but my Optus modem worked fine for years & now I'm getting constant issues where I have to turn wifi off/on on my mobile upstairs to get it to "unfreeze" as well. My latest fault ref # is 22276703