Optus outages and service status in Welcome Creek, Queensland

Problems in the last 24 hours in Welcome Creek, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Welcome Creek, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus Help (@optus_help) reported 3 minutes ago

  @Kennedy00766502 Hi Kennedy, sorry to hear you have yet to receive an eSIM to activate your service. I can appreciate that this is not an ideal situation. Did you get an email with additional instructions for downloading your eSIM? Alternatively, have you tried logging in to your My Optus app and going to Account > SIM Management > Activate eSIM and follow the prompts. If the above doesn't seem to work, feel free to send through a DM, so we can confirm a few more details and see what the next best steps are. -Athan

• 
  Alexey Butov (@AlexeyButovMP) reported 3 minutes ago

  @Optus @maxxthum Can you also stopped getting hacked while you’re at it and fix 000?

• 
  René A (@Rene_AAG) reported 4 minutes ago

  @FranMooMoo This is not Starlink "beating" Optus. Instead, Starlink is providing the satellite infrastructure that allows Optus to offer a more comprehensive service to its customers, particularly those in remote areas who have historically been underserved by traditional mobile networks.

• 
  Jeff Murray (@GeminiJ13) reported 5 minutes ago

  @eevblog Maybe Optus doesn't want you to leave and stop paying them, even if they are related to the network? I can only assume here that Dodo is less expensive than Optus, and that is the reason for you wanting to migrate.

• 
  kayla fan of ³³ ⁹³ ( PFP HOW I FEEL OR A HEX 🤭 ) (@ActingLikeThtKk) reported 7 minutes ago

  Somehow made it home in time after a 2.2k walk I don’t care anymore car is **** I don’t think max will score points today watching the start on mute i don’t want to listen to that engine phone is ****** as well and didn’t fully track my walk which is a good excuse to get a new phone before Zandvoort hopefully Optus is nice to me so I can get a phone with more then 128gb of storage 🙏🏼

• 
  Warren (@Wazzels5) reported 12 minutes ago

  @Optus @statsey Worst service going around from a telco. @Optus your ceo is a joke of a human. Can’t wait to post more and more of how bad the service is.

• 
  Optus Help (@optus_help) reported 14 minutes ago

  @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

• 
  mrt (@MrTbloke) reported 15 minutes ago

  @MarcXiaoping @Halfastar @craigkellyAFEE And play them where? MCG? Marvel? Adelaide oval? Homebush? All horrible football venues These can pass... Suncorp Optus stadium Allianz

• 
  Francis McF (@FrancisMcF1O) reported 15 minutes ago

  Regional reality check: Telstra = service. Optus = maybe. Vodafone = forget it. If only one network works outside the cities, that’s not a market — that’s a monopoly.

• 
  Pirate Ninja (@Hailmo) reported 22 minutes ago

  @Teh_Jkr @Optus @Telstra is no better!! I'm paying more and experiencing more black spots and slow downloads