Optus outages and service status in Welcome Creek, Queensland

Problems in the last 24 hours in Welcome Creek, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Welcome Creek, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rob2511 (@KymRob25112) reported 1 minute ago

  Telstra....missed your recharge message because the service has been so fuckung bad for weeks that people's personal SOS devices haven't been working. Have been hotspotting with Optus device.

• 
  💜⁷ ~🇦🇺 (@btsohteeseven) reported 5 minutes ago

  @googiespjm Optus! And I literally messaged them like x3 times a week telling them to fix my internet because it keeps cutting out!! I don’t understand this luck 🥹

• 
  andy lai (@andylaiz88) reported 8 minutes ago

  @Optus horseshit, 1/4 of Sydney coverage is still terrible.

• 
  Raymond McKeown (@RaymondKeown3) reported 10 minutes ago

  @Kate3015 We Also built TPG & Vodafone's networks, however, my point was really Albanese raced up to Singapore begging for oil, Optus is owned by the Singapore Govt. They will not be pleased. And for the record, we built the very first NBN site at Kiama, I met several times with Conroy, he is a fool. We walked away, I said let everyone else beg for this, we will pick up all their other business while they are ******* with NBN, Conroy had no idea of the concept of Fibre, nor did his management, they were all Guys I had worked with at Sun Microsystems, not one had ever built a network. Conroy went against advice & lost $800 million on a Satellite project, the Indonesians grabbed the flight space.

• 
  glitch_sun (@glitchsun_) reported 11 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  Joel (@joelmuzz) reported 16 minutes ago

  @shadowfan198 Simply use VPN. Aus service providers have to keep logs of all your metadata, one day that is all going to leak (most likely Optus) and go on public record forever.

• 
  Ryan Daniels (@FootyRhino) reported 17 minutes ago

  The AFL and Optus Stadium are investigating an incident involving Reuben Ginbey and a lemon. It was thrown from the crowd at Optus Stadium at the end of last Sunday’s clash between @WestCoastEagles and @essendonfc. The lemon struck Ginbey, who was unharmed, but obviously fans throwing objects - citrus or otherwise - at players is a concern. 🍋 The culprit is yet to be identified, but will likely face a ban.

• 
  Lady Leo (@Dunhacking) reported 18 minutes ago

  @Optus Please fix your Pay By Phone service. Three failures so far today. Rang your Enquiries number and got shunted back to Pay By Phone.

• 
  Francis McF (@FrancisMcF1O) reported 19 minutes ago

  Regional reality check: Telstra = service. Optus = maybe. Vodafone = forget it. If only one network works outside the cities, that’s not a market — that’s a monopoly.

• 
  CC's Team Tactical's World View (@CCsTeamTactical) reported 20 minutes ago

  @TheLizVariant In Australia my isp optus said that due to my phone being old I would have to upgrade my phone as it would be disconnected when the new system is in place and that the phone would not be able to communicate with emergency services. So basically we are screwed !