Optus outages and service status in Welcome Creek, Queensland

Problems in the last 24 hours in Welcome Creek, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Welcome Creek, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus Help (@optus_help) reported 1 minute ago

  @KleinRevd Based on the screenshots provided, it's not clear that the issue is related to the Optus network. If you would like us to take a closer look or if there's any additional information you'd like to provide, please send us a DM, and we'll be happy to investigate further. -San

• 
  Warge (@Warge6) reported 2 minutes ago

  @AdityaS41869751 @randomcricstat Heads batting at the Optus to England off the back foot mainly But yes these drop in pitches on multi sport grounds are awful they break up and crack so easily or you leave enough grass on the top and it’s like your playing on a minefield

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 4 minutes ago

  @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Aussie born/raised. DumpsterFire can burn in H (@CialusS) reported 6 minutes ago

  @Optus Cut off from 3 customer service reps after ID forms DONT load and never do on multiple browsers even after clearing cache and deleting cookies. Your system sucks for online users and needs a severe overhaul. Previously able to receive a text to verify ID no longer existent

• 
  Jamie (@jamieeedward) reported 9 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Amber | Uber The Yurr (@Uberstooks) reported 10 minutes ago

  Imagine cancelling a family plan & replacing it with another service, funnily enough which costs more. Customers needs aren’t changing, your greed is. @Optus, this is appalling & just outright greedy. I will be taking my business elsewhere, along with future required services.

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 17 minutes ago

  @aamir_ibrahim01 @JensenHuang Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please liaise Singtel/Optus to restore Jazz IR in Australia.

• 
  Soundwave | Streamer (@ItsSoundwaveTTV) reported 19 minutes ago

  @Optus Fix your NBN you ******* suck dude

• 
  SWANNY 🔺 (@swandogs) reported 19 minutes ago

  Been cooked in data breaches with my own goverment and Optus telco in Aus but didn’t expect this Never again

• 
  Great White Munkeh 🤍♀️🇦🇺 (@munkehsoup) reported 20 minutes ago

  I don't know why I even bother with the useless gd Optus app. It never ******* loads or works properly! Faster to just log into my account on the web ffs. 🙄