Optus

Optus Outage Report in Welcome Creek, Bundaberg, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Welcome Creek, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Welcome Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Welcome Creek, Bundaberg, State of Queensland 11/28/2025 00:00

November 27: Problems at Optus

Optus is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tobucklebury To Buckleburry Ferry (@tobucklebury) reported

    @Optus having issues making and receiving calls all day. No issue with internet or messaging. Also no one on your chat is getting back to me. Can you be of any help?

  • LoneNeisz Neisz Lone Wolf (@LoneNeisz) reported

    @Optus can you please employ people on your customer service on your App that can comprehend English?? I have 15 mins explaining that the question I asked 3 hours ago is ok now. This isn't the 1st time I've had similar issues.

  • amerhnajjar AMER NAJJAR !!! (@amerhnajjar) reported

    @Optus are you having internet issues ?!?

  • Optus Optus (@Optus) reported

    @Pentanol Majority of services that were impacted by a national outage this morning have now been restored, including all Fixed, 4G and 5G services. Some Optus 3G customers may still be experiencing issues. Kartik

  • Tr1shM Trish (@Tr1shM) reported

    @musicaddict13_ @Optus That's presuming you have the old copper telstra cable at your house (i don't, I had Optus HFC that's been removed). New homes with only NBN connections will have this same issue.

  • tonymy01 Tony Hasselhoff (@tonymy01) reported

    @Optus @Squigglez_exe Interesting suggestion given most have so called "smart phones",but sure enough,my Samsung Note10 stuck on rubbish 3G all afternoon is finally back to 4G...after a restart.Whatever you did today really screwed up the phone network selection behaviour.

  • sallyhanreck Sally Hanreck (@sallyhanreck) reported

    @Optus Still not working Wollongong NSW.

  • HazzaKala Hazza Kala (@HazzaKala) reported

    @Optus can you get your act together please. No phone coverage since this am. Trust you'll be compensating your customers accordingly. The irony is that I can't even call you to make a complaint!

  • ser777er Stephen Rowe (@ser777er) reported

    @Optus Still no connection in Sydney..I'm Alexandria..any idea of resolution to this?

  • Hayleyyemma Hayley (@Hayleyyemma) reported

    @MattMoylansLegs Are you with Optus? They had a mass outage today