Optus outages and service status in Welcome Creek, Queensland

Problems in the last 24 hours in Welcome Creek, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Welcome Creek, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@Dave87990998) reported 3 minutes ago

  U need fans support to win games that is happening in optus but outside optus ir not having enough fans to support u will loss if u depend on fans for finals @freodockers

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  Mian Ijaz Rabbani (@ijaz2021) reported 4 minutes ago

  @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Mark Symons (@SymonsYahoo) reported 9 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  Optus (@Optus) reported 9 minutes ago

  @saline Hi Samela, so that we are on the same page, you have an Optus service and your service is getting cut off at night, especially when you call your colleague Brenda? If you are an Optus customer having issues with your service then please send us a direct message with more details of the fault so that we can assist you further - Kartik

• 
  Katrina Larsen (@KatrinaLarsen) reported 11 minutes ago

  @optus_help I’m not entering my personal details to one more Optus representative. This needs to be escalated to the Ombudsman. No one can respond or communicate with me about this issue. And there has been absolutely no effort to restore services.

• 
  Geoff (@GeoffPAus) reported 12 minutes ago

  Why does @Optus now require a direct debit to be setup if you want to change your internet plan? I have had post paid plans with Optus for years and never an issue but now have been told it is the only way😡

• 
  Optus (@Optus) reported 12 minutes ago

  @enngees I understand the service is already active. Apologies for any confusion. My comment was specifically in relation to your question about travellers purchasing an Optus SIM and the advice we provide. If you're having trouble recharging your service using one of our accepted payment methods, please send us a DM, and we'll take a closer look at what's happening. - Talia

• 
  The West Coast Beagle (@WCEBeagle) reported 15 minutes ago

  @AJG_87 @MiguelS92940618 This is where I’m at. Looking at yesterday alone we had the personnel on park to beat Richmond. Can blame poor kicking but it was the same against Port & North at Optus. We have gone backwards post bye If we have the personnel then for me it’s the coaching staff that are failing

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 15 minutes ago

  @opf_pk Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please raise with Jazz to talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Soundwave | Streamer (@ItsSoundwaveTTV) reported 16 minutes ago

  @Optus Fix your NBN you ******* suck dude