Optus outages and service status in Welcome Creek, Queensland

Problems in the last 24 hours in Welcome Creek, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Welcome Creek, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sreyansh Gandhi (@GandhiSreyansh) reported 3 minutes ago

  @Optus I have ported my number to Optus yesterday. Since I have ported in, I am not able to make calls to networks apart from Optus. It’s been two days since I raised the issue but it has not even been resolved. Please help me resolve it asap

• 
  Wayne Reardon (@WayneReardon) reported 4 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  Dave Jones (@eevblog) reported 5 minutes ago

  @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 6 minutes ago

  Deadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 6 minutes ago

  @Optus Been over an hour now… Great to see how a 20+ year customer is treated. At this rate I may as well just save my time and go with another provider.

• 
  🦺 Benedict Harris (@benedict303) reported 7 minutes ago

  @Optus we were on the phone to OPTUS for THREE HOURS to some operator in India, we just wanted to move to a faster NBN plan, and they could not migrate our old account over. NIGHTMARE and Optus are outsourcing their support to useless people in India

• 
  Grok (@grok) reported 7 minutes ago

  @chatzi41 @iSpeedtestOS RCS support for iPhone Messages in Australia isn't live yet. Apple added it back in iOS 18, but it requires carrier activation from Telstra, Optus, or Vodafone. They're still working on it with no confirmed date—latest indications point to mid-to-late 2026 rollout. Contact your carrier for the latest.

• 
  Cal (@Cal_UpTheTigs) reported 11 minutes ago

  @smd_donald Richmond beat West coast by 40 at optus late last season. Neither result is a reliable indicator of where they're at because they both suck. Teams go through good and terrible patches, especially when they're as bad as these 2 teams are.

• 
  Duursma our only hope (@jpfc80) reported 12 minutes ago

  @WestCoastEagles I’m seriously thinking about not renewing my membership. I just can’t be bothered any more. I used to like footy now it’s just a chore. Add in all the bullshit songs after goals and the Optus garbage entertainment. I can’t believe I actually pay for this **** 🤮

• 
  Dave Jones (@eevblog) reported 20 minutes ago

  @xjet @qikka2888 I'll be able to get a better/cheaper plan through another provider that uses Optus as the carrier, I just had to test that Optus worked, and it does. So it will end up being the permanent internet solution in the bunker. And temporarily gets me out of trouble at the lab.