Optus

Optus Outage Report in Welcome Creek, Bundaberg, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Welcome Creek, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Welcome Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Welcome Creek, Bundaberg, State of Queensland 09/13/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @cathreonine Hi Catriona, thanks for reaching out. Was that sent to you as an SMS? That doesn't seem like something Optus would send to a customer. I recommend sending us a DM of the message you received so we can check this out. Jack

  • Hunter53136538 Hunter (@Hunter53136538) reported

    @Optus You did not answer my question there either. What is the estimated time until the outage is fixed in the postcode 3338. The noted outage is on your website. Its not specific to my address so a public answer should not be an issue

  • monica_bartolo Monica Bartolo (@monica_bartolo) reported

    @Optus NBN down all day in Elsternwick. Seriously. No suggestion of when it will be up. With school from home and work from home. Trying to hotspot to get through. This is ridiculous.

  • Tonty66 Tony Lewis (@Tonty66) reported

    Optus give me no service and the try to sell me more stuff. WTF!

  • GSkullWarrior Grayskull Warrior (@GSkullWarrior) reported

    @Optus Don’t ever message me again. Your customer service is a joke, your willingness to share peoples private data (people who aren’t even a customer of yours!) is unfathomable, and your sense of urgency is nonexistent. Im blocking you now.

  • ScottElderfiel1 Scott (@ScottElderfiel1) reported

    @Optus as a 31 year @Adelaide_FC member im taking my services to anyone else. Your services are terrible #weflyasone

  • CourtneyLee_33 Courtney Lee Thirty Three (TASSIE DONNIE MEMBER) (@CourtneyLee_33) reported

    @wyvernsrose @noplaceforsheep @WestnetAU We are on NBN with them now. Won't go near places like Optus or Telstra/Bigpond as they charge way too much for little to no service and problems galore

  • JK7crow Jay Kay (@JK7crow) reported

    I see your live chat is down, but can @Optus please answer my calls regarding my account as I will be cutting ties with you just like you cut ties with the crows. BTW, nothing to do with tex either. Softcocks

  • Christo26272178 Sharpe (@Christo26272178) reported

    @Optus why is the internet still unavailable in Coogee? What is the status of the outage resolution?!

  • Hunter53136538 Hunter (@Hunter53136538) reported

    @Optus NBN, Told your message service at 3pm there was an issue. They told me it was my fault and there was no issue. Then magically an hour later i get a message saying there is an outage. Working from home need it resolved asap