Optus

Optus Outage Report in Trinity Park, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trinity Park, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trinity Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trinity Park, Cairns, State of Queensland 01/27/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Trinity Park, State of Queensland

Latest outage, problems and issue reports in Trinity Park and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Cricket_fangirl Hareem Qazi (@Cricket_fangirl) reported

    @Optus both my wireless and phone internet is not working. Is there an outage in the Sydney, Parramatta area?

  • mjoneillnoise MJ The Mjagical Mjelody Mjaker (@mjoneillnoise) reported

    @Optus No, I haven't. The issue is -I do not have to submit anything in standard mail or attend a physical location to open a new account, But: -I have to either send documents via mail or attend a branch to change my *existing* account. Do you understand my frustration?

  • EsseHunter Sarah Hunter (@EsseHunter) reported

    Had wifi but no internet since yesterday afternoon. Troubleshooting page has circular links to its own header. Previously vowed to live for ever more without home internet rather than deal with @Optus “support” chat again. WFH is about to get tricky

  • CookCumberland Lukes Army Support Sydney NSW@ (@CookCumberland) reported

    Does anyone else have issues with Optus,again?

  • redambition wearadamnmaskambition 😷 (@redambition) reported

    Hey @optus what’s the SLA for a tech support case allocated to L2 support? I think I’ve isolated what’s causing the issue but L1 keep telling me to wait for L2 to call me back.

  • sewviolets Judy (@sewviolets) reported

    @EsseHunter @Optus I always feel I need a ****** before I ring support . It is almost as stressful as Centrelink

  • lachieeAU Lachiee (@lachieeAU) reported

    @Optus We already called ur support page like 50 times and every time u just say to reset it. Never helps. It’s just bad, and we pay for the top thing as well

  • tehshelf theshelf (@tehshelf) reported

    @Optus We just received a number of calls saying they received missed calls from our Optus Loop service. About 20 I'm the space of 5 mins. Is there any spoofing protection?

  • lozkappa25 Lauren (@lozkappa25) reported

    @Optus Our internet has been down all day! And @Foxtel When can we expect this to be working?

  • sezlloydy Sarah (@sezlloydy) reported from Westfield, State of Western Australia

    @alby_fares Thanks Albs! Need to find out from Optus stadium as well if they can support that. I'm sure they can