Optus

Optus Outage Report in Trinity Park, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trinity Park, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trinity Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trinity Park, Cairns, State of Queensland 01/11/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Trinity Park, State of Queensland

Latest outage, problems and issue reports in Trinity Park and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • zep31337 waterrabbit (@zep31337) reported

    Dear @Telstra and @Optus Can you two work out a way so customers like myself dont have to deal with paying off a phone, when hand over happens all the bills should be sent to the company not the customer, then that company should ask the customer to pay off said bill. Thanks.

  • MinnieBBW MINNIEBBW.COM (@MinnieBBW) reported

    My phone and nbn both got shut off today thank you Optus and dodo 🖕🏻 so now im down to using my work phone hahah if anyone would like to help a gal out during this terribly slow month of January I’d appreciate it so much 🥺🫶 BEEMIT Minnie_xo

  • wade396 Tanya (@wade396) reported

    @Optus why why every week Optus webmail down again. How is a health Professional suppose to function

  • leoniebc Leoniebc (@leoniebc) reported

    @Optus NBN outage at my place .Phoned Optus and was told it's a mass outage if around 1000 customers . Can you confirm this ?

  • Optus Optus (@Optus) reported

    @VampAideyn Hi there - we're aware of an issue impacting some customers' ability to login to services such as the My Optus app and Optusnet Webmail (ref INC2691279). Our Support teams are working to resolve this as a priority. We apologise for any inconvenience caused. Guy

  • Optus Optus (@Optus) reported

    @wade396 Hi Tanya - Apologies for any inconvenience this may have caused We have just received reports of Optus Webmail having issues for some users. Can you please DM us your email address and also share the screenshot of the error so that we can look into this – Aman

  • Optus Optus (@Optus) reported

    @HarrisonNancye Hi there - Apologies for the hassle. We have just received some reports of Optus Webmail having issues. Can you please DM us and confirm your email address and also share the screenshot of the error so that we can look into this - Aman

  • wade396 Tanya (@wade396) reported

    @Optus so there is an issue with webmail and there is a REF number. As a Allied Healthcare Professional this needs to be fixed ASAP not like a week in 2022

  • Optus Optus (@Optus) reported

    @JimRHoughton Hi there - Apologies for any inconvenience caused. We're aware of an issue with users unable to use Optus Webmail(ref id: 25432532). As of now, we don't have an ETR on this but our IT teams are working on the fault & trying their best to resolve the fault -Aman

  • Optus Optus (@Optus) reported

    @nickbrne Hi Nick, we're aware of an issue impacting some customers' ability to login to services such as the My Optus app/My Account & Optusnet Webmail (ref INC2691279). Our Support teams are working to resolve this as a priority. We apologise for any inconvenience caused. Sarah