Optus

Optus Outage Report in Trinity Park, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trinity Park, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trinity Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trinity Park, Cairns, State of Queensland 04/01/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Trinity Park, State of Queensland

Latest outage, problems and issue reports in Trinity Park and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeathcoreAsHell DeathcoreAsHell (@DeathcoreAsHell) reported

    @cc_johnnie @Optus Same problem still not working this morning

  • PeterDT82 Peter T (@PeterDT82) reported

    @bazscott @VodafoneAU The app is rubbish. I've been fighting with Vodafone for 2.5 months because the app doesn't work - still no resolution. They don't care either. I also intend on switching to Optus.

  • roykravat Roy Kravat (@roykravat) reported

    @Optus Can’t receive calls on one of our company phones. Goes straight to voicemail. Been on Optus chat messaging app for 40mins and haven’t even gotten past verification. Anyone else solve this problem? Optus you can do better.

  • ______bel_____ Bel Inda (@______bel_____) reported

    I asked about how many other people they have had in with the same issues, and how they resolved it. The apple employee said he wasn’t sure what happened in those cases, they had to go back to @Optus to ask for a refund as they had purchased it on a plan from @Optus.

  • Firedingo Firedingo (@Firedingo) reported

    @Optus I'm interested in the Samsung Galaxy A13 phone on your shop which is on a discount right now. I have an old Optus choice plan which I'm happy with. I pay my bill by Bpay, my account is almost always in credit and I've been a customer for over 5 years. 1/2

  • liquidparanoia Gareth (@liquidparanoia) reported

    Friend of grandma’s calls me to complain about her “**** Optus hotspot” that I suggested she buy as Telstra reception has gone down the plug hole this week. I said it was a cheap stopgap measure.

  • gautampoddar Gautam Poddar (@gautampoddar) reported

    @amaysimAU I am unable to receive calls or texts since morning (30-Apr). I do not have DND activated. I have confirmed with another Optus user who is having the same issue. Is there an issue with the network?

  • JTBE12 Jason Tanaka (@JTBE12) reported

    @Optus You’ve interrupted me from my gaming experience of playing @CSGO with my friends. I lost my internet connection with an “SOS” signal. This resulted me to breach the @CSGO fairplay guidelines and I am extremely disappointed about it. #optus #australia

  • Marco38341043 Marco (@Marco38341043) reported

    @Optus my NBN has been down for the better part of today with no notification or updates from your end. I've tried all the usual fixes but still nothing. It says that I'm connected but with no internet. I've also DM'd you guys but still waiting for a response.

  • jeremygilroy Jeremy Gilroy (@jeremygilroy) reported

    @lavosaurus I used to have the same problem - think I upgraded the Samsung tv software and it was sorted. Optus app working fine on it now.