Optus

Optus Outage Report in Trinity Park, Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trinity Park, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trinity Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trinity Park, Cairns, State of Queensland 02/26/2026 20:05

February 26: Problems at Optus

Optus is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Trinity Park, State of Queensland

Latest outage, problems and issue reports in Trinity Park and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gopikrishnnaidu Gopikrishn Imadabath (@gopikrishnnaidu) reported

    Hey @Optus I purchased new SIM card in Townhall NSW. Online sim activation failed. $30 deducted from my bank account. I visited Burwood and Parramatta Optus store, they failed in resolving my issue. Can you please refund my $30. #optus #OptusScam #WorstService

  • m0nty Paul Montgomery (@m0nty) reported

    interesting time for Optus NBN to go down

  • mikeredes The Angry OWL (@mikeredes) reported

    @Optus can only select 1 day global data roaming. Very inconvenient when family is overseas for 9 months. Wtf.

  • Collin_G_Wood Collin G Wood ⚫️⚪️ (@Collin_G_Wood) reported

    @FreoPope @superfooty How does the Collingwood situation affect you? Fremantle have nothing to do with the MCGand either do West Coast. You mob can't even fill Optus in a 2 team sports mad state. I have stated I have no issues about Richmond complaing. Their supporters show up. The others don't.

  • benwpratt Ben Pratt (@benwpratt) reported

    Hey @optus I can’t receive calls from anyone on your service. @telstra say you need to fix the issue and it has been sitting with you for a week. I’d love to talk to your customers. Any chance you could sort this out?

  • christie_h27 Christie (@christie_h27) reported

    @Optus Absolutely nothing to do with “network service” and everything to do with “customer service”.

  • progressiveagri Progressive Agriculture (@progressiveagri) reported

    @betterbushcomms @ktxby I’ve got a router modem in the office with an Optus sim and it’s 150 down and 50 up consistently, doesn’t vary, regardless of the time of day.

  • SONICAIDS 𝖘𝖔𝖓𝖎𝖈𝖆𝖎𝖉𝖘 (@SONICAIDS) reported

    @Optus is there a problem with your network?

  • DASHGMR DASH  (@DASHGMR) reported

    Over it. Ringing Telstra tomorrow. @Optus are pathetic. On the phone all day with no help.

  • Pandamonium_V A melanoleuca(大熊貓) (@Pandamonium_V) reported

    @optus @NBN_Australia internet down in Hurlstone Park for an hour now. Hoping you update status beyond 'under investigation' soon.