Optus

Optus Outage Report in Trinity Park, Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trinity Park, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trinity Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trinity Park, Cairns, State of Queensland 02/04/2026 17:15

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Trinity Park, State of Queensland

Latest outage, problems and issue reports in Trinity Park and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mazt_t Sea Eagle (@mazt_t) reported

    @peters_malcolm I'm with a Optus using brand. Same issue.

  • HarrisonNancye Nancye Harrison (@HarrisonNancye) reported

    @Optus is your webmail service down?

  • AmandaLorian17 Xpaladocious (@AmandaLorian17) reported

    @evryflavrbean @ChelseaFCW Optus Sport Australia aren't showing the re-scheduled game and the 5th stand app has thrown an error.....**** Optus and the Chelsea app is **** too.

  • drew_keychange Drew 💉🍷💉🥃💉 🏍💉🎸🪄🏏 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@drew_keychange) reported

    @peters_malcolm You have to check if you are getting 3G or 4G. If you have strong 4G signal and slow internet change your wifi settings to manual DNS. Optus routing can get very messy so try 8.8.8.8 and 8.4.4.8 . Turn on Airoplane mode for a minute then turn it off and see if it is improved

  • CanidWolf CanidWolf 🐾 (@CanidWolf) reported

    Additionally, training users to read back SMS OTPs to staff is just a very very bad idea. It promotes the mindset that OTPs are to be shared with whoever asked for it. It's a disaster waiting to occur @Optus

  • Iainr1Cairns Iain Cairns (@Iainr1Cairns) reported

    @Optus Is Optus webmail down?

  • leoniebc Leoniebc (@leoniebc) reported

    @Optus NBN outage at my place .Phoned Optus and was told it's a mass outage if around 1000 customers . Can you confirm this ?

  • hugobrown Hugo (@hugobrown) reported from Sydney, State of New South Wales

    @Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .

  • CanidWolf CanidWolf 🐾 (@CanidWolf) reported

    In the past couple of days I had the need to contact @Optus chat support several times. Gotta say I have been disappointed at how robotic the staff feel. Always trying to upsell plans + ignoring the info I already provided, only to ask again later, repeatedly.

  • dynamat 🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported

    @amaysimAU Hi, I responded to DM, but no answer. Just to be clear; it's not restriced to my service, but all Optus network, including movile & NBN.