Optus

Optus Outage Report in Trinity Park, Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trinity Park, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trinity Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trinity Park, Cairns, State of Queensland 02/13/2025 22:50

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Trinity Park, Cairns, State of Queensland

The most recent Optus outage reports came from the following cities: Cairns.

Loading map, please wait...
City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Internet
AustraliaCairns Wi-fi
AustraliaCairns Internet
AustraliaCairns Total Blackout
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Trinity Park, State of Queensland

Latest outage, problems and issue reports in Trinity Park and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelneale mic (@michaelneale) reported

    @Optus your support for prepaid only is open from 9am

  • heidimur Heidi Murphy (@heidimur) reported

    VicRds phones down…. Some sort of Optus outage apparently. Any other services off the air?

  • JAYSEE423 Joe Carli (@JAYSEE423) reported

    Is Telstra mucking about with its mobile service to the regions by changing the signal in some places from 3 to 4G...or dropping the range so the signal is too weak to reach the obscure customers..Like they can't be bothered and want them to drop out and go to Optus ore summat?

  • dingram Dave Ingram 💉💉🚀 (@dingram) reported

    @Optus Thanks. I think it's easier to go into the store where I purchased service from & hopefully they can help sort things. TBH, the chat "tech" person wasn't able to do anything.

  • karenmar_2009 Karen M (@karenmar_2009) reported

    @Optus has the most ridiculous service. Ordered modem 18th March, Startrack tried delivery 21st March but nobody home. So package returned to depot, despite Australia Post tracking stating would be taken to local post office! Has been at the Startrack depot since 5pm on 21st.

  • maffsguru Maffs Guru (@maffsguru) reported

    @Optus 5 hours. 3 hang ups. 50+ DM's and lots of terrible customer service please know that there is a problem with your systems. It is deleting addresses when trying to relocate! I'm not the only person this is happening to. I'm told it's being sorted. Is it? Can I order yet?

  • Melfunction82 Mel Brooks (@Melfunction82) reported

    find out if someone has contacted them on my behalf bcoz someone is paying my bills, watching my Stan & using my number for their Amazon account! Mongrels. Damn it! I like this paid Optus bill thing😭

  • scaredangryman Mattski 🇦🇺 (@scaredangryman) reported

    If anyone is reading this in the future, after much back and forth optus said that they can't fix the problem, aren't going to change their filtering algorithm and to use a different email provider.

  • georgiaharris0n Georgia (@georgiaharris0n) reported

    @BelongAU have the worst customer service. 3 days on the phone to them and nothing helpful offered. Off to Optus I go 👋🏻

  • livingindarkne6 livingindarkness (@livingindarkne6) reported

    @Optus It’s unfortunately an unexpected outage whose cause is still under investigation since 3pm yesterday. This is the 6th unexpected outage in the last 2 months. I’m extremely disappointed as I had important work to do