Optus

Optus Outage Report in Trinity Park, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trinity Park, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trinity Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trinity Park, Cairns, State of Queensland 03/27/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Trinity Park, State of Queensland

Latest outage, problems and issue reports in Trinity Park and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Moothu22 Moothu (@Moothu22) reported

    @Optus After a few more phone calls someone finally helped and are apparently sending a technician to help. Though the fact that I was constantly hung up on or asked to get a new plan and spend more money and not helped before hand was still very frustrating as a customer.

  • geoffrey_payne Geoff Payne (@geoffrey_payne) reported

    @JarniBlakkarly @choiceaustralia I only found out last week that I was a victim of the Optus data theft when VicRoads wrote to me, not really concerned, left Optus some years back and have change bank account since, new licence should fix the problem for me at least

  • DiirtyCrimeGirl Kirichka (@DiirtyCrimeGirl) reported

    @Optus internet/NBN is down in the 3037 and 3038 areas, is there any work being done to resolve this issue?

  • Georgeathert13 Mask of Sanity (@Georgeathert13) reported

    @Telstra It's just that I'm with Optus ATM, but I'm planning on going to Telstra next week. They will release me from my contract with them because they can not provide service. I've checked Telstra in my area is OK

  • The_Prez Joel Gavin (@The_Prez) reported

    @Optus WTF do you have to do to have a phone called returned. I’ve been promised phone calls countless times to attempt to resolve your error and lies, but never does anyone pick up the phone. How do I get a call back? Case # 1001596885

  • Moothu22 Moothu (@Moothu22) reported

    @Optus customer support is abhorrent. I have been with internet issues for over a week now and no optus technician will help. Does anyone know how to get any help?

  • AllanSpence20 Allan Spence (@AllanSpence20) reported

    @NortonSupport why you charge me $2000 then $3999 for the Optus medians hack. are you not support the prevent this. GARBBAGE

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @notcomplianten @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • Jaxon_Blade Jax (@Jaxon_Blade) reported

    @Optus is there a problem with trying to recharge prepaid? My partner is losing her mind after multiple failed attempts via credit card, and now voucher. The voucher even says to call a number to recharge, and the only option is credit card. Please help.

  • SaurabhTripathS 𝐒𝐚𝐮𝐫𝐚𝐛𝐡 𝐓𝐫𝐢𝐩𝐚𝐭𝐡𝐢 (@SaurabhTripathS) reported

    @KohlifiedGal They are doing it from 3 years and despite having all the facilities it looks awful tbh! The vibe at MCG or Optus etc >>