Optus

Optus Outage Report in Trinity Park, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Trinity Park, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Trinity Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Trinity Park, Cairns, State of Queensland 01/13/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Trinity Park, State of Queensland

Latest outage, problems and issue reports in Trinity Park and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ZaneTrow Zane Trow (@ZaneTrow) reported

    @Optus so...your web site is down..yes? appears unreachable from a varriety of devices and browsers...

  • Kasserole99 Mohammad Kassira (@Kasserole99) reported

    @Optus genuine question - how is it possible that I have 600+ ping and 0.00mbps upload speed?also how is it possible that your team is absolute useless at helping solve this issue and provided 0 guidance?

  • GregLomas1 Greg Lomas (@GregLomas1) reported

    @Optus tech be like "restart your device" Me - it's system wide Them - just restart Me - but I have tested it and everyone in the area is experiencing the same issue Them - restart please Me - signal strength is xxDb and speed 0bps you have a faulty switch. Them - restart

  • SaffronBryant Saffron Bryant (she/her) (@SaffronBryant) reported

    @Optus more than an hour now waiting for your help department to call. And yes we've filled out your useless form.

  • SkellernJacob Jacob Skellern (@SkellernJacob) reported

    @nick952_ @IansTechYT Optus is much better where I live.. Telstra has been a ******** for service..

  • zacorytaylor Zacory (@zacorytaylor) reported

    Optus are ******* awful.

  • nathmaxx Nate (@nathmaxx) reported

    @Optus Thanks for the reply jack. That’s a massive inconvenience 😔 nearly 2 weeks without service. Hopefully those 2 weeks won’t be on my bill

  • adriancnolan Adrian Nolan (@adriancnolan) reported

    @Optus Im the account holder. Optus store inform me that no 1 had the authority to override the system. Unbelievable! We have solved the issue without Optus help by purchasing a new phone outright from Apple Im very disappointed that all staff at Optus Hornsby were unable to solve this

  • Inkeee Inkee (@Inkeee) reported

    @TlMRAN Ye we were going to go with Telstra bit their customer service and setup time was terrible so we went with Optus 5G instead

  • ShemaVt Shema Varghese (@ShemaVt) reported

    @Optus I have been contemplating writing a formal complaint to the OPTUS CUSTOMER COMPLAINTS team till date thinking that the gazillion customer service team members that I spoke to and that I texted via the Optus app would ACTUALLY be able to help settle and find this issue.