Optus Outage Report in Midway Point, Sorell, State of Tasmania
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Midway Point, State of Tasmania
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Midway Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Optus
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Community Discussion
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Optus Issues Reports Near Midway Point, State of Tasmania
Latest outage, problems and issue reports in Midway Point and nearby locations:
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SheNoob 🇦🇺🏳️🌈 | Bad Luck Charms 😏
(@She_Noob_) reported
from
Hobart, State of Tasmania
Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.
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Countess 🍸
(@CountessAu) reported
from
Hobart, State of Tasmania
@Huawei_Europe Years ago #Optus have me a @Huawei loaner mobile phone while mine was sent off for repairs. It was the worst piece of junk I'd ever come across. I gave it back and bought myself a cheap, far superior @NokiaMobile . #Rubbish
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Stickers
(@stickers52) reported
from
Hobart, State of Tasmania
@Optus @mytribeof55555 You need to **** them off, their incompetence is next level
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Chris Paul's #1 Fan
(@BrisketInTexas) reported
from
Hobart, State of Tasmania
@Adelaid_H Oh **** that's nuts. I work at Optus and all the pros are listed as backorder atm
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Ollie Roberts
(@ollie_bo) reported
from
Hobart, State of Tasmania
@NBN_Australia An update: called @Optus who transferred us to @NBN_Australia who then told us that there is an outage in the Sandy Bay (Tasmania) area and that the internet would be on in 4 hours (9pm last night). 9pm has been and gone. Standard troubleshooting, eg reboot hardware, etc & nada!
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Ollie Roberts
(@ollie_bo) reported
from
Hobart, State of Tasmania
@Optus @NBN_Australia Currently on hold to Optus & online chat. We’ve been told the relocation request we put in doesn’t exist, even though it is in multiple chat threads with Optus who said they’d arrange this. They recognised that our service was previously working, just not with the speed boost WTF
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Littlemrpotatohead
(@LilMrPotatoHead) reported
from
Hobart, State of Tasmania
@OptusSport We'd love to enjoy @OptusSport however our @Optus nbn is down for 24-48 hours 👍
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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💧JS
(@Aus_Contrarian) reported
Hey @optus @OptusSport it seems everyone on your myoptus app has gone to sleep. Any chance I can get some customer service on here...? What a joke! #canceloptus #optushopeless
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Adam Kowalski
(@KillerAdz) reported
@Optus @dottyoreilly Same here optus, no internet here in Melbourne since 4pm AEST, had a customer service person drop connection with me 3 hours ago and then mark the case as resolved. Been waiting on My optus App for over an hour. Need internet as we are in lockdown in Melbourne and have work 2moro
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Draxon Bailo
(@Draxonfly) reported
@Optus 4th day in a row, over long weekend, NBN is still down.. unacceptable >8((
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Ben Williams
(@BenitoWill) reported
Here's hoping the Paramount+ live streaming product is up to standard and doesn't experience the same issues Optus did early on
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💧JS
(@Aus_Contrarian) reported
Ha ha @Optus has now blocked me. Pretty much sums up their customer service.
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Ed Monserrate
(@eumonserrate) reported
@optus NBN down in Cranbourne.
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Elizabeth Saunders 👩🏼🔬
(@E_R_Saunders) reported
I’m even more disappointed that despite over THREE HOURS of multiple phone calls and webchats to at least five different people and two different stores, no one was able to fix the problem. Much conflicting info and no one at @optus able to talk to anyone else. So disappointed.
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💧JS
(@Aus_Contrarian) reported
Hey @Optus customers. Waiting more than an hour on ****** customer support. Just go onto sales site, and miraculously support available in minutes... Hmmmm....🤔🤔🤔
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💧JS
(@Aus_Contrarian) reported
@Optus Sorry it is very hard if you don't reply to know if you have received my message or not. What is a reasonable amount of time for a customer to wait for a response?
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physi
(@PhysiFN) reported
@sins1x @Optus Should I use exit lag? Like does it actually help?