Optus Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales

@Yos1wt @RavenZech2 @auspost It’s not a shift worker thing. I have mine turned off for this very reason. Optus alerted me to a usage issue but i only just saw the text that came through after midnight. And then there are Zuckerbook Messenger users and SMS senders from other time zones etc

@williammcf49 @knaggsy097 That sounds stressful. I just log into Optus on my computer then HDMI it to the tv. It's just the computer is ****. I've tried using the TV cast option but that's **** too

Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus

@Optus @Optus I have sent yet another DM and waiting on a response. We are still without service. Please respond ASAP

@tomascl @Optus Innerwest. I was told I will have interruptions in my area until mid December. It's frustrating. I never signed up for Optus anyway. Virgin mobil became Optus and since then my internet and phone reception have't been the same. It's time to find a new provider.

@Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar

@notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.

Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

@Optus Don’t sign up with Optus!!! They’re too slow to get a new phone for you! I’ve been told to wait for 1-2weeks, but now is about 4 weeks.

@a_choros @Optus I’d pay that no problem but we can’t get that service at this address. Just got off the phone with them.

@Optus Okay. I will, but based on the past three years this is what will happen: Information provided. Check completed. ‘There’s no issues in your area- maybe there’s a lot of people on the system in your area’. No resolution.

@Optus Quade, its fine, was just letting you know, it happens fortnightly, it was fine all day today, then tonight slows down, you cant resolve it, so just thought it maybe of value to let you know. No need to reply. Thanks.

@Optus I purchased a 5GB data Add On and by the end of the day it said I was down to 500MB, but when I looked deeper it recorded no usage. Please help, where’s my data and money going?!

@hughwizzy So so daft all that pricing. Here you can get every single PL & UCL game for either $100 (£50) a year or free if you’re with Optus phone network

@Optus .. i haven't been able to make phone calls or use my internet from my home since last week. It's irresponsible of Optus to undergo network maintenance without letting us know in advance. I was promised as many others that the network would be up and running by Friday.

Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

@mgn87 Get a VPN and I’ll shoot you my Optus Sports login

@Helias09 Had enough. Optus mini match from now on. #Garbage #MUFC

@Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

@optus business down?? Phone message says major outage in Sydney.

If you think I didn’t already despise @Optus, I definitely do now. Complete lack of respect for their customers. No accountability. Complete negligence. I left @Optus as a customer since my last tweet, and they still **** me over and compromise my info. Absolute scum of an org.

@Neopseudo And, I'm guessing, Optus is in the top five in providing secure customer service?

@samfloreani IKR? Feeling ripped off right now, and not even an optus customer.

@PaulFletcherMP Did you let Optus sidestep encryption requirements for customer data as Communications Minister in 2019?

I spoke with Service NSW. You can't apply to change your license number if you've been stung by the #OptusHack and want to protect yourself. Apparently they are working with Optus to define "next steps" and will directly contact those customers impacted.

I don't usually join in on class action lawsuits, but as a former @Optus customer I most definitely will be joining in when it happens. Absolute and complete incompetence on their part. A junior developer can secure data better than Floptus. #OptusHack #optusfail #floptus

@PTurnour @TheRealEGS But ID Care will not actively help an Optus customer until some sort of identity theft has occured They are merely offering advice

@VWHawkesbury @joshgnosis one years free service warranted. The irony is Berejeklian is in an executive office position at Optus.

@DeanRosario @Optus Does that actually solve the issue? If it does then absolutely.

@Optus so if you are moving house today it’s all the cyber attacks fault and you have to go in store. Stop using this as an excuse and help your customers rather than hiding behind a script