Optus

Optus Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Jordan Springs, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Jordan Springs, Penrith Municipality, State of New South Wales 02/08/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

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Optus Issues Reports Near Jordan Springs, State of New South Wales

Latest outage, problems and issue reports in Jordan Springs and nearby locations:

  • FreelyVivacious Malinda Gray (@FreelyVivacious) reported from Sydney, State of New South Wales

    @Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.

  • nawaz_shahh Nawaz Shah (@nawaz_shahh) reported from Sydney, State of New South Wales

    @LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • DinakarNamburi Dinakar Namburi (@DinakarNamburi) reported from Sydney, State of New South Wales

    @Optus is a pain. Your internet sucks! I have been so patient all these days but today I gave up! #Optus #MobileBroadband

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Speed retuned to normal today, so it was an Optus issue.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • MikeyAnania Mikey (@MikeyAnania) reported from Sydney, State of New South Wales

    @Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything

  • ConZ0503 ConZ (@ConZ0503) reported from Sydney, State of New South Wales

    @Optus hoping you can help me... My NBN service has stopped working and I can’t make phones calls. Tried calling but the message says you can not answer my call today. Can you please DM me to help

  • anojch Anojcherian (@anojch) reported from Sydney, State of New South Wales

    @woolworths Guys need your help, Optus SIM cards delivered from u are expired, requesting to replace them urgently..check your DM for details..hope u can resolve it fast.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm

  • atmokineticist Sidney Transport (@atmokineticist) reported from Sydney, State of New South Wales

    @Optus for the second time in as many weeks, can you please respond to my DM about an outage.

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.

  • RealDomRomeo Stand & Deliver! (@RealDomRomeo) reported from Sydney, State of New South Wales

    @adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • PeterPolites Παναγι🔮τι Πολίτης (@PeterPolites) reported from Sydney, State of New South Wales

    @Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Progut Pauly r (@Progut) reported

    @Optus social media team can you please help me out here. I’ve been trying to get an issue solved for over 4 hours. Been transferred from team to team and no one is willing to help. I have already sent your a DM

  • amaysimAU amaysim (@amaysimAU) reported

    @drusnat Hey @drusnat, amaysim will continue to operate as a standalone brand and on the Optus network. Rest assured that there is no disruption to your mobile plan or mobile service coverage, we'll keep all our customers informed as we move forward. - Zoe

  • benwatson200 Ben Watson (@benwatson200) reported

    @Optus literally no 4g service on the Mornington peninsula, a one minute Youtube video takes 30 minutes to download at the moment. What am I paying for?

  • KezyFNT Kezy (@KezyFNT) reported

    @cuzzyyw Ye but optus is **** asf and you tweeted you need a dog editor

  • AgilPal Agilan palani (@AgilPal) reported

    While #Optus did what it can do by replacing the old modem with a new model, but it didn't resolve the problem, as the dropouts are 2-5 times the day and didn't exceed 5 so far.

  • smperris Shane Perris (@smperris) reported

    @souwalker Not a bad deal. As an Optus mobile customer, I’m still hanging out for Optus to collect the set once the current TV deal expires 😜

  • tezlefty Terry Constanti (@tezlefty) reported

    @Wil_Anderson Telstra indeed. I switched to Aussie Broadband whose customer service is the exact opposite of Telstra or Optus with some other pluses. Recommend highly.

  • nicklowther Nick Lowther (@nicklowther) reported

    @StephenCena @Optus @Telstra Never lived in an area where they've had good reception, that is, areas outside populations of 50k.

  • OskarOtterr Oskar OwO (@OskarOtterr) reported

    The year began like most others, I hung out with friends, attended cricket games at Optus, but 2020 had its first bad moment at a furmeet which ended really badly, I don't wanna get too much into it but basically some things were my fault, other things weren't. It was a shitshow.

  • AgilPal Agilan palani (@AgilPal) reported

    Hello Sydney folks, I was surprised to know from #Optus that it takes minimum 5 internet dropouts in a day to engage #NBN to fix the annoying intermittent internet dropout issue, I'm facing this whole month of Dec '20.