Optus

Optus Outage Report in Jordan Springs, Penrith Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Jordan Springs, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jordan Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Jordan Springs, Penrith Municipality, State of New South Wales 05/11/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Jordan Springs, Penrith Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Total Blackout

Community Discussion

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Optus Issues Reports Near Jordan Springs, State of New South Wales

Latest outage, problems and issue reports in Jordan Springs and nearby locations:

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Optus has put out a statement addressing the government criticism of the company. As a customer I’m still waiting for any communication from the company at all. Hello @optus, when do you intend to contact customers? #optushack

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @Jeremy_Kirk I think @Optus is in some deep trouble.

  • DraganLazik D R A G A N (@DraganLazik) reported from Sydney, State of New South Wales

    @MadsMelbourne @Optus **** yeah you're right when you activate the sim, so stupid they don't need it either

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @hammocklyfe @Optus I’m a current customer. But might not be by the end of the day.

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @CaraMia200 @strangerous10 Has any @Optus customer on here received any direct communication from them yet?

  • raptisj68 John Raptis (@raptisj68) reported from Sydney, State of New South Wales

    @trevorlong You're lucky Trevor, I've been a customer since the analogue days and still haven't received an email from @Optus notifying me of the breach.

  • renee_glitch Renée (@renee_glitch) reported from Sydney, State of New South Wales

    Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus

  • emzsuri 𝑬𝒎𝒎𝒂 𝑴𝒊𝒏𝒊𝒎𝒃𝒊 (@emzsuri) reported from Sydney, State of New South Wales

    Arrived in BNE and switched my sim to Optus and was welcomed with a message regarding cyberattack on Optus resulting in customer information being stolen. 😳 wow, no firewalls or any contingencies? Shutting down all my Aus Bank accounts 😑

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @aparachick @anna_prole @JustJul77588855 Can't speak for Aussie but TPG own network. Anybody know, do the piggyback players simply use Optus infrastructure but maintain client data on their own system/s.🤔🤔

  • pat_norman Pat Norman (@pat_norman) reported from Sydney, State of New South Wales

    My partner got the email from Optus and my jaw hit the floor reading it. “Don’t worry the network is fine…but your drivers licence, date of birth, name, email, and phone number have all been compromised”. I can’t think of a *worse* possible breach.

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Hi @Optus I am a former customer of yours. You may have an old email on file for me so you may have not reached me by email if one was sent. Will I be notified by mail if the email bounced back? Thanks

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @gomikestevens @Optus As a current Optus customer, I am still yet to receive any correspondence from them about this colossal **** up

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    @send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.

  • chrisjackis Chris Jack (@chrisjackis) reported from Sydney, State of New South Wales

    If laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @craigthomler @stilgherrian If I understand it right it’s an Optus CUSTOMER human error or an Optus EMPLOYEE human error. Either way, it’s an Optus company problem and responsibility.

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @RichardKGrump Couple of IT peeps on RN just a moment ago. Of opinion real internal system problems given what Optus has said. 🤔 Real = should NOT have happened as a result of poor system/s.

  • fictillius Sagittarius (Sgr) A* (@fictillius) reported from Sydney, State of New South Wales

    @InsideRetailau @Optus Nothing was broken into, it was left out in the open.

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @HullKiwi I had considered doing something like that. But Optus have let us all down this week so I’m at the point of thinking they can get ******

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @wallyscr Thanks Aaron. I had been considering getting a dongle or a SIM card or something with Optus just to keep the account (been with them nearly 30 years) but recent events have given me bad juju

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @southwin28 @Optus I’m still waiting but have discovered Vodafone has a better offer. If Optus wants to keep me as a customer they will now have to match Vodafone

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @kimmidoll123 Apologies, in regards to long/wait hold times via our Optus app messaging service, Mumma. They are experiencing a high volume of inquiries & may take time responding. I have responded to your DM and will continue to provide assistance there in this regards. Kartik

  • Chrismangan0609 Chris (@Chrismangan0609) reported

    @Optus nightmare customer service, with lying “experts” giving fake time frames

  • Michael63321388 Michael (@Michael63321388) reported

    Who gives a sh t about Optus the most useless network in Australia and have been mismanaged for years and on their weird mind tried to stop us watching the English Premiere league another negative f ck up i can watch on any channel What a bunch of wankers

  • KuhnerDan dan kuhner (@KuhnerDan) reported

    @Optus Network status doesnt work for me

  • Katie_matie0609 Katie Cox (@Katie_matie0609) reported

    @optus your service is terrible. My husbands phone has been unable to take or make calls and we have lost an important job through our business. Every time we speak to someone they say it will be resolved and then that timeframe expires and it is not. This needs to be escalated.

  • ConZ0503 ConZ (@ConZ0503) reported

    Hey @Optus three days with no NBN service. Reported Thursday and told a case manager will call us. Silence is deafening

  • HarinderSeera Harinder Seera (@HarinderSeera) reported

    @Optus Optus what is taking you so long to fix my internet issue? It is time that Australian @VicOmbudsman really look at the services being provided by ISP.

  • RealSturerEmil Shawn (@RealSturerEmil) reported

    @optus giving me 25GB when I can barely use data on my iphone since the localised flooding in brisbane is pointless….0.1Mbps down/3Mbps up tonight…some “planned”work on a mobile tower in 4109 got extended to the 27th. i bet you gonna bill me for your **** service as well….

  • f4ffYy fAffY (@f4ffYy) reported

    Is Optus down again or is my network scuffed

  • Chrismangan0609 Chris (@Chrismangan0609) reported

    @Optus Everyone’s “best to help resolve this” seems to end when IT is conveniently unavailable all of a sudden