Optus outages and service status in Bardia, New South Wales

Problems in the last 24 hours in Bardia, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bardia, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 5 minutes ago

  @Optus Been over an hour now… Great to see how a 20+ year customer is treated. At this rate I may as well just save my time and go with another provider.

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 5 minutes ago

  Deadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted

• 
  Timothy Paul Craven (@TimothyPau92025) reported 7 minutes ago

  @Defiantclient2 @Telstra Well, sounds like Optus and TPG have realized that putting these areas on the coverage map is just going to cause more trouble than its worth.

• 
  Kevin Chen (@Defiantclient2) reported 9 minutes ago

  @antti_engineer @Telstra Signal strength is logarithmic. An additional 3 dBm can be a big difference. @Optus, a partner of Starlink, is claiming that the -115 dBm level is essentially unusable. And there are live measurements where Starlink hovers slightly above and below that number. Also, just look at the measurement in your own app there. The -112 dBm is about bordering going dark red and your own app describes -112 dBm as "Poor".

• 
  Aimee S (@ausladiesfooty) reported 9 minutes ago

  @zanofc @footyindustryAU Not really, Perth couldn’t sell out the opener at OPTUS stadium anyway, what makes you think they’ll get more against North Korea? Honestly, the atmosphere is crap being a rectangle ground at a round stadium. HBF will be 100% better and the players will enjoy it too

• 
  Ashtyn (@Ashtyn1212897) reported 9 minutes ago

  @Optus Maybe shift a little focus to also protecting the privacy of customers also, given your remediations team seem to think they can abuse customer information, mistreat customers and then refuse them the right to a review that was agreed to in that $100M fine you copped?

• 
  Benji Slater (@bennymcslats) reported 10 minutes ago

  @Telstra It’s not been a short term outage issue. It’s been a problem for an extended period of time. I have customers that come into my office and anyone with Telstra can’t access our app/website due to poor service. Optus and Vodafone customers are fine. I have to provide the clients with wifi details just so they can interact. It’s substandard.

• 
  Ashtyn (@Ashtyn1212897) reported 15 minutes ago

  Good morning @Optus just wondering if there is any intent to address the unlawful use of customer information by member of your remediation team, or is the intent to sweep it under the rug like the $100M unconscionable conduct fine amongst your other scandals #optus

• 
  ACCAN (@ACCAN_AU) reported 15 minutes ago

  Another #TripleZero failure has been reported. @newscomauHQ reported a nationwide Optus #outage yesterday where calls to 000 did not connect. Australians should not have to accept “intermittent issues” as normal. We need enforceable reliability standards and better regulation.

• 
  stevo (@stevosfooty) reported 15 minutes ago

  Is it crazy to say Optus Stadium’s turf at Origin looked better than this? A sentence I never thought I’d say