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Optus outages and service status in Wetherhill, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Wetherhill, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wetherhill, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • zoeeb
    Zoe Benjamin (@zoeeb) reported from Sydney, New South Wales

    Note to self: @optus are terrible. Poor service, no one talks to anyone else there and you get a new version of what is happening every time you contact them. If you manage to even get someone.

  • Nikkiwu8
    mammashark23 (@Nikkiwu8) reported from Melbourne, Victoria

    @Optus I am Optus customer and tried to book discounts HOYTS movie tickets. Website is not working

  • MattM_78
    Ⓜatthew Ⓜurphy (@MattM_78) reported from Westfield, Western Australia

    @purrrplegrrrl Cheers. I'm primarily looking for Administration type work. I have a casual job in Customer Service at Optus Stadium at the moment but not enough hrs to get off the system.

  • monicasmeow
    Monicasmeow🐈 (@monicasmeow) reported from Geelong, Victoria

    @Optus Hi Aman, I appreciate that but I was told that before when I was promised multiple phone calls that never eventuated. Never mind the FTTN service we are getting drops out constantly and isn’t as reliable as the previous DSL service at my old address.

  • monicasmeow
    Monicasmeow🐈 (@monicasmeow) reported from Melbourne, Victoria

    @mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.

  • m_abdol
    Munir Abdol (@m_abdol) reported from Westfield, Western Australia

    @Optus I’m currently visiting my in laws and my wife called to complain cause the internet is very slow. Had the service for a month and made multiple complaints. By the far the worst customer service experience and decided to change services

  • danumph
    ¥ (@danumph) reported from Sydney, New South Wales

    @StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

  • mycrouch
    Jason Crouch (@mycrouch) reported from Brisbane, Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • EICostheta
    Reg Boyle (@EICostheta) reported from Sydney, New South Wales

    @katticus28 We just had a two day outage as well. I keep a tiny OPTUS wireless modem since the big FULL month downer. $99 +data.I was about to stoke it up when the NBN staggered back to some continuity.

  • Nikkiwu8
    mammashark23 (@Nikkiwu8) reported from Melbourne, Victoria

    @Optus Optus app service shows service unavailable!! Called to Optus put me on hold transfer me to other departments and call hung up. I want to get my Optus perks work!! This is not acceptable service!!