Optus outages and service status in Wetherhill, New South Wales

Problems in the last 24 hours in Wetherhill, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wetherhill, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacko (@MichaelJacko70) reported 2 minutes ago

  Why in a capital city do all fail with internet coverage In out back Truganina phones and internet mobile connection are a massive fail. @Telstra @Optus @amaysimAU

• 
  Charlotte Lavelle (@traderlavelle) reported 2 minutes ago

  Is it just me, or has Optus 5 been seriously dumbed down? I feel 4.8 was way better.

• 
  𝗴 𝗹 𝗼 𝘄 (@glowwxx) reported 6 minutes ago

  @Aussie_Dad5 @Zhshshdjsjsjs You’re so retarded it’s embarrassing. The fact you think turning your phone off means they can’t collect your data shows your IQ. 1. Turning off your phone isn’t turning off your phone it pings to a cell tower constantly. Most phones go into a “deep sleep” mode in which where gps, microphone and network are still active 2. If they wanted to collect data they wouldn’t need an alert to do it. They would just go to Optus and Telstra, give them your number and get everything they want. Or just ask Apple or google to comply.

• 
  Khalil Kayal (@khalilkayalKK) reported 6 minutes ago

  @ozman024 Even during Ange's 2 seasons of Spurs I used a friend's Optus login.

• 
  X General (@GerardWilliam16) reported 8 minutes ago

  @reidallaboutit9 Problem is the grand final isn’t played at Optus stadium

• 
  Theofatcat (@Theofatcat) reported 9 minutes ago

  I’m wondering if Telstra Optus etc will cope on Monday 27th when all the emergency services etc are planned to be delivered to phones

• 
  Mark Symons (@SymonsYahoo) reported 9 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  Wilma Domjan (@wilma_domjan) reported 9 minutes ago

  @keating01 Isn’t OPTUS & Telstra’s outage breakdown a strong reason NOT TO go digital on everything under one system of Government control? How many different services went out - not just 000? Can’t bank, buy petrol, grocery, use your card! EVEN WORSE is if we have a power supply outage!

• 
  Jan (@bimmyjartel) reported 18 minutes ago

  @JohnnyinternetI @WestCoastEagles AFL had nothing to do with Optus build. Such a stupid comment.

• 
  Evans Electric (@tsport100) reported 21 minutes ago

  A guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵