Optus Outage Report in Wetherhill, Fairfield, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Wetherhill, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wetherhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (5%)
Live Outage Map Near Wetherhill, Fairfield, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Wetherhill, State of New South Wales
Latest outage, problems and issue reports in Wetherhill and nearby locations:
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
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Theo Legowo
(@theogoh) reported
from
Sydney, State of New South Wales
@optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.
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Carrington Brigham
(@DigitalMediaBoy) reported
from
Sydney, State of New South Wales
Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.
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Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.
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Greg Williamson
(@gregmw34_greg) reported
from
Sydney, State of New South Wales
@Optus what is the problem with the cable internet in area 2122
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Roza Germian
(@RozaGermian) reported
from
Sydney, State of New South Wales
@Optus please let your customer know what on earth is going with your internet outage. Contrary to what your website tells people, you’re keeping customers in the dark, not “in the loop”!!!
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Monty Hamilton
(@montyhamilton) reported
from
Sydney, State of New South Wales
@speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...
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Simon Benson
(@BluesFan7071) reported
from
Sydney, State of New South Wales
Great @Optus that we can see a graph breaking down data usage but not so great that last point on graph Tue 29 Jan. Not helpful if graph doesn’t update more frequently!!!!
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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ama widarmana
(@amawidarmana) reported
from
Sydney, State of New South Wales
$65 per month, yet I only get 20 days per month of internet.. @Optus , and now I the problem occurs again, no internet connection at all. Postcode 2132
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Joe Kiely
(@joekiely) reported
from
Sydney, State of New South Wales
@igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant
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Mats Stafseng Einarsen
(@matseinarsen) reported
from
Sydney, State of New South Wales
Add to it that the telcos (Optus...) are also stale and old with old school customer service 😬
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn
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Ted Tencza
(@darthted) reported
from
Sydney, State of New South Wales
So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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NoDramas
(@MildMomeRath) reported
@AndrewEggelton @Optus I'm sorry to hear you're going through that. It is a nightmare! It's not acceptable. After we tried and failed to have them fix our issues repeatedly, we cancelled with them since they were unable to provide the service. They then continued to charge us for several months..
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Mossy
(@moss_andrews) reported
Big thanks to @NBN_Australia for serving up the regular fortnightly outage. Will be contacting @Optus to cancel NBN contract for non-performance and arranging @Telstra 5G modem for home. I won’t say it’s a 3rd world internet service as plenty of 3rd world countries have better
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Ian W
(@Dropbear67) reported
@simonahac @Telstra I know it's probably not much help but Optus fixed wireless have unlimited plans
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Iane F
(@iane_freitas) reported
@Optus the internet sing in Marrickville it is terrible for the past few days.
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Bill Ramsay
(@quotentia) reported
OK @Optus - we seem to have a problem with an automated spamming attack to my mobile. Any other reports. Now 40 calls in the last hour
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Branko
(@Commbrank) reported
@TimFernandoITPB @lilzzzza No one is trying to take anything. It was asked of the Optus Stadium CEO if they would be able to host should they be needed and he of course said yes. There was never a story here and all beat up from insecure media click bait **** tards. GF in Perth would be epic tho
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Frosty Oz
(@Frosty_Oz) reported
@GlenneDrover @simonahac @Telstra That’s the way. I use CatchConnect 150Gb 12 month SIM for $150. On Optus network.
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Kathy
(@kathy7273) reported
@FootyonNine Optus has the worst playing surface in Australia, definitely not there.
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Quentin Andrews
(@quentin_andrews) reported
@Optus @CombatWombat177 Don't know what cheap junk routers you are supplying customers with, better ones auto switch channels & use multiple bands to compensate for interference. Better to connect the router directly by Ethernet, test if it's customer hardware or the poorly maintained infrastructure.
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Peter locke
(@Peterlocke15) reported
@OptusEnterprise I have been a business customer for more than 10 years. Im@officially fed up. To all small business owners DO NOT use Optus for your business accounts. They will constantly let you down with NO customer support and dodgy business centers.