Optus Outage Report in Wetherhill, Fairfield, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherhill, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wetherhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Optus
Optus is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (39%)
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Phone (29%)
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E-mail (14%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Wetherhill, Fairfield, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney |
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| Sydney |
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| Sydney |
Internet | |
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Internet | |
| Sydney |
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| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Wetherhill, State of New South Wales
Latest outage, problems and issue reports in Wetherhill and nearby locations:
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus When is the Internet going to be working in Sylvania Waters & Sylvania in Sydney NSW. No Bush Fires . Just some Wind. 2 nights now & absolutely no Need to be Down. NO land line Phone Either. I live with 2 Old People I want it to Work.
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Optus Sarah, the last message was from Optus. So you do not know internally what is broken
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@Optus Hail Storm, Hail the Size of Golf ***** & Bigger & Tree's coming down in the Area. Not a problem. But you cannot handle Wind ! For 2 nights ,I have had No Internet & my Elderly Parents have No Home Phone. Look at the Picture above. I live in there. No Fires. FIX Please
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Dean Nye
(@Dean_Nye) reported
from
Sydney, State of New South Wales
So @Optus are trying to charge me $50 for calling Air NZ after my flight got cancelled and I had no other option. When I call to enquire and complain they hang up on me. Happy Tuesday.
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Blakey
(@Gamer_Blak3) reported
from
Sydney, State of New South Wales
@Optus internet down 12hrs and counting 😳😳😳 I’d be embarrassed
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Nickey is Bored(Phoenitefire)
(@Nickey_is_Bored) reported
from
Sydney, State of New South Wales
@PhidMcAwesome My parents have telstra its crap! I have optus i never really have issues with them but im sure there is lots of peeps with their own conjecture.
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Optus Your website says “Reduced Service”. Technically I guess no service could be described as no service!
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Arafat Tehsin
(@arafattehsin) reported
from
Sydney, State of New South Wales
@simone_au @Optus Telco customer services are joke here. Once I reported the similar issue to @VictorDominello's team about this and they straight away transferred my query to the Minister of Comm, Cyber Safety and Arts and I never heard back. 👏
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ash rehn
(@ashrehn) reported
from
Sydney, State of New South Wales
@David_M_Green Optus sent tech to address I’ve not lived at for 4 years & where my cable service had been with another company. & billed my credit card without authorisation. & failed to pay agreed compo. They store customer details without permission. At least you got an apology! #optusguy
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የጎቿዪነ ኗዐዐዕዘቿሠ
(@piersg) reported
from
Sydney, State of New South Wales
@optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)
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Sardaar_huni
(@Harmanj99145603) reported
from
Sydney, State of New South Wales
Very disappointed @Optus Poor connection in Blacktown, sydney. Since last October and this problem has not been dealt with. All i have got is compensating data , apologies or false assurity of fixing the problem. Loosing it now 😖
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Will G
(@TwoHalves45) reported
from
Sydney, State of New South Wales
@BJssoR @bigmig81 I’d love to see all football head to Optus in time. Their coverage is 2nd to none. And their stocks continue to rise. Unlike Fox who have been ripping us dry with ridiculous subscriptions for many years. Well had as I will never subscribe again.
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Pez
(@PezLP) reported
from
Sydney, State of New South Wales
So @Optus are *************** now. I’ve had minimal internet over the last 72 hours, tech call today who replaced a modem. He said “it usually only takes 10 minutes to activate”. Now almost 12 hours later still no internet with tech support saying it can take 24. I’m so done.
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm on my third day + of 0.20-0.25 mbps on my NBN at home - lodged an online complaint and tried contacting by online chat. Can someone please get in touch in the am.
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing
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Ms Mansk
(@msmansk) reported
from
Sydney, State of New South Wales
I’m an @Optus customer and they’ve explained reasonably about an outage situation. @Telstra was inconsistent.
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Costaki
(@Costaki__) reported
from
Sydney, State of New South Wales
Optus Sport now getting the J-League rights. Must say I hated Optus Sports when it began as it was issue after issue but now they are fantastic and just keep improving year on year.
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𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜
(@Tegan_Writes) reported
from
Sydney, State of New South Wales
@tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers
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Adam Gwynne
(@gwynne007) reported
from
Sydney, State of New South Wales
@JamiePandaram @dailytelegraph @ALeague @Foxtel Not the end of Rugby of course. Doubt Optus can give enough money to keep SANZAR happy. RA and states go bankrupt, clubs establish new governing body. Our best players thus go overseas, money pours back down into club rugby to the point best remaining players earn a living wage.
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Amy Mc™️
(@ItMeAmyMc) reported
from
Sydney, State of New South Wales
@Optus Hi Tina. I visited a different store and managed to speak to someone in person who didn’t refer me back to the customer service call centre. Thank you
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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ramona quazzola
(@r_quazzy) reported
@RonniSalt @WindsorBeaver @Telstra Optus is just as bad.
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Niall Ginsbourg
(@niall_bigscreen) reported
@BronwenZ that really sucks.. but hey at least you live in a really nice place (from photos I've seen John post on fb) so that's the price I guess. Maybe bonded 5G is an option? Not sure what Optus is like (cheap unl.) from here we can get 550/40 on Telstra 5G but that's $140/200gb mo.
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Carbon Nada
(@carbon_nada) reported
@Telstra please train your customer service staff so that they know that 24 hours does not equal 3 days. That is how long we have been waiting for a follow up of a follow up of a follow up etc. We have been without internet for 3 weeks. Thank dog we have our Optus mobile hotspot.
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Vanessa Young
(@vanessa_young56) reported
@RonniSalt @MeredithGow1 @Telstra In the end we got an aerial, on the advice of our son in law. Optus wavered between; Not calling back Lying Apologising & my favourite; saying we should never have had the service in the first place. I wish I was kidding about the antidepressant, but no 😡🤬
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Sparkling Assault Wasps is my next band name
(@JayDzed) reported
@DaveMilbo HFC is an utter shitshow and should never have been even considered for being included in the NBN. It was purely an excuse to give shiploads of government funds to Telstra and Optus* for their shitty cable TV networks. 1/x
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Don't Mess With Tess
(@NomessTess) reported
@r_quazzy @RonniSalt @Telstra My first ever tweet was to Optus after hours of frustration. Problem got sorted very quickly after that!
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seanfitzpatrick
(@seanf28) reported
@Optus can I please have someone contact me and fix my billing issue. I have made so many calls and no one seems to be able to correct a random number on my account. Do I have to cancel my credit card to stop the payment? Help!!!!
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Lucy Dufty
(@lucydufty) reported
I’m sick and tired of my internet not working and no one has let me know what the issue is. My street is now on the NBN and I can tell you that when I switch over I will not sign up with Optus unless you permanently fix the issue. I’m fed up. Case #23511652
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David
(@David16969665) reported
@Optus Can you please explain why my bill is now $86/m when it has been $79/m for the past 21 months? Unable to get through to your support channels (online and phone)
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brian bosanko
(@flanker62) reported
@SpotlightForYou @Telstra Try Amaysim on the Optus network. $45 monthly for 80gig prepaid.