Optus Outage Report in Wetherhill, Fairfield, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Wetherhill, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wetherhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Wetherhill, Fairfield, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
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| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Wetherhill, State of New South Wales
Latest outage, problems and issue reports in Wetherhill and nearby locations:
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Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@wallyscr Thanks Aaron. I had been considering getting a dongle or a SIM card or something with Optus just to keep the account (been with them nearly 30 years) but recent events have given me bad juju
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Optus has put out a statement addressing the government criticism of the company. As a customer I’m still waiting for any communication from the company at all. Hello @optus, when do you intend to contact customers? #optushack
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
@SEggminder @Optus Probably the small cogs in the chain on the phone not getting all the info from the bosses. Doesn't help situation.
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Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@HullKiwi I had considered doing something like that. But Optus have let us all down this week so I’m at the point of thinking they can get ******
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Everyone is missing a critical item. Why do telcos need all that info when I can fire up an sms service without it. However. Optus is directly responsible for the data spill, regardless of if it was a hack or a breach. it’s their responsibility to manage security of that data.
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Paul Kneipp
(@paulkneipp) reported
from
Sydney, State of New South Wales
@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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Scott D
(@scott86d) reported
from
Sydney, State of New South Wales
I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.
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Richard Ramnac
(@richramo) reported
from
Sydney, State of New South Wales
My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail
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Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>
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Jarrod McCloughan
(@jazza1983) reported
from
Sydney, State of New South Wales
Hi @Optus I am a former customer of yours. You may have an old email on file for me so you may have not reached me by email if one was sent. Will I be notified by mail if the email bounced back? Thanks
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@InsideRetailau @Optus Nothing was broken into, it was left out in the open.
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(((Anne ODonoghue)))
(@immsollawyers) reported
from
Sydney, State of New South Wales
“While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.
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𝑬𝒎𝒎𝒂 𝑴𝒊𝒏𝒊𝒎𝒃𝒊
(@emzsuri) reported
from
Sydney, State of New South Wales
Arrived in BNE and switched my sim to Optus and was welcomed with a message regarding cyberattack on Optus resulting in customer information being stolen. 😳 wow, no firewalls or any contingencies? Shutting down all my Aus Bank accounts 😑
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not
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John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.
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Renée
(@renee_glitch) reported
from
Sydney, State of New South Wales
Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Optus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
@SEggminder @Optus Hackers can duplicate any business header, info, even "security" so closely that it fools a lot of people. They set up their own sites complete with phone numbers. I got hacked that way. I avoid links completely these days. I never call the number sent in these txts or emails.
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Fatin Paisal
(@fatinpaisal) reported
from
Sydney, State of New South Wales
I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Terrifying Porridge
(@CastIronBalcony) reported
@Optus I'm in your #AltonaGate store right now and there is one poor young woman there to deal with all customers, waited 20 m already and no service yet. You'd think customer service would be better given recent hit to your reputation
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Sweet Amber Leigh♥️
(@SweetAmberLeigh) reported
@robertjwolfmd I’ve had a terrible year, I was scammed by a supposed fashion company which gained access to 2 accounts. Resolved after much stress! On top of this I am also a current Optus customer and former Medibank and AHM customer. Cyber crime sucks.
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Christian Mitteldorf 🇩🇰🇦🇺
(@cmitteldorf) reported
@Optus Thanks, I was advised to call in first. If that doesn’t help, I’ll send a message :)
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Hugo Agogo
(@HugoAgogogogo) reported
@BernardKeane @Optus @ClareONeilMP I was a past customer, and told I couldn't be helped because they could no longer identify me, so wouldn't help me.
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Paul
(@PaulieIsHere) reported
@Jeremy_Kirk Since I'm a former Optus customer, you can just Google my details.
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Satirist Sam
(@HailMarxism) reported
Haven't been a @Optus customer in over 7yrs. Yesterday I received a letter regarding the recent cybersecurity breach. Why ******** are #optus holding my personal information after such a long period of time? They're supposed to destroy it as soon as possible after 2 years #auspol
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Brendon C
(@iDesignGuyau) reported
@Optus if you can’t get number share working can we return our hardware since it doesn’t work on your system? Or can you help us switch providers?
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iibnf
(@iibnf) reported
So... after ten hours, @optus are now saying that if I pay $4,500 they might refund me the missing/broken phone, but I'll still be out of pocket $3,000. But I can pay that off in 3 x $500 monthly installments. Or maybe I'll just be in the hole for $4,500.
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Skye April Myers
(@skyemyers1989) reported
Thank you very much Timothy Butt from the complaints team who spoke over me, raised his voice at me was rude to me, was condescending to me and tried to force me to make a decision that would be leaving Optus and cancelling all of my plans because he was with holding…
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BrettG
(@brettg1974) reported
@Telstra Your home wireless broadband product is utter ****... absolutely unusable today. Having to use my @Optus mobile which is working fine.