Optus Outage Report in Wetherhill, Fairfield, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherhill, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wetherhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Optus
Optus is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (71%)
-
Phone (10%)
-
E-mail (7%)
-
Wi-fi (7%)
-
Total Blackout (5%)
Live Outage Map Near Wetherhill, Fairfield, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
||
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Wetherhill, State of New South Wales
Latest outage, problems and issue reports in Wetherhill and nearby locations:
-
Nimz
(@nimzmir) reported
from
Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for the phone portion of my bill at the end of my month if it ain’t here by then
-
SKYLXRK
(@skylxrksays) reported
from
Sydney, State of New South Wales
Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃
-
KR Dev 🇦🇺
(@chillnesses) reported
from
Sydney, State of New South Wales
@Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia
-
Mike Pearsall
(@MikePearsall93) reported
from
Sydney, State of New South Wales
@juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.
-
Clive Dickens
(@clivedickens) reported
from
Sydney, State of New South Wales
@EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)
-
Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
@Optus response to six hours with no service after four calls to various customer service no’s, two store visits and multiple emails… eh, try again tomorrow
-
Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@cenaniangzebi @Optus @Mondyboy The full signal but no connectivity is an iOS 13 bug. The only fix I’ve found is to reboot the phone.
-
Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.
-
Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.
-
Chelsea Feltham
(@paloappie) reported
from
Sydney, State of New South Wales
After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!
-
💧RichardB ActiveCitizen
(@BoultR) reported
from
Sydney, State of New South Wales
@geoff_wales Was with Amaysim. Good service, great price But, Optus transmission just doesn't work in my new apartment! So had to say goodbye to Amaysim, reluctantly.
-
Mike Joskii
(@imJoskii) reported
from
Sydney, State of New South Wales
Still having connection issues but noticed Optus are doing upgrades to my area, which explains it. Could be good to go as soon as this weekend or as far as mid-Sept. Can likely still stream Judgement.
-
Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.
-
Sarah Hurcombe
(@SarahHurc) reported
from
Sydney, State of New South Wales
Honestly @Optus we have had the worst customer experience @TwoTalesCafe with you the last few weeks + particularly the last few days - your failure to take responsibility + resolve this has been shocking to experience. It’s always been someone else’s fault within the organisation
-
MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
-
Sarah Hurcombe
(@SarahHurc) reported
from
Sydney, State of New South Wales
Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus
-
Chelsea Feltham
(@paloappie) reported
from
Sydney, State of New South Wales
@Optus I need some help from someone who isn’t totally incompetent. I’ve been without internet for a couple of weeks now and I’m getting the run around from your call centres once again (this seems to be a regular occurrence) and I’m about ready to make a complaint to the TIO
-
Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@BigKev67 @vipinbjain Interestingly, Rose Bowl, Bellerive and WACA / Optus are the three venues with poor Test crowds, although Gabba has had some poor crowds of late as well. #savsInd #INDvsSA
-
Nimz
(@nimzmir) reported
from
Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then
-
Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
DownUnder
(@DownUnder_Dude) reported
@TomSear Okay, let's say there are valid national security reasons for validating who is using such a service. Once the validation check is complete, and Optus/Telsra/... got your name/details in your system, why do they need to keep copies of these documents?
-
Proselytiser
(@TheProselytiser) reported
@steleki255 @KatherineDeves_ @SkyNewsAust I've always been bemused by the insistence on gathering info such as birth dates. People can be "ID'd" over the phone by a series of general questions (eg fave song, first job etc etc). I'm an Optus customer & I'm mortified by the data breach.
-
Anthony W
(@AnthonyW_AU) reported
@TheCynicalHun If current customer demand Optus release you with no financial penalties. Leave them in numbers. We need a way we can have our previous information removed from companies like this. When is the next class action going to be taken out on Optus.
-
Sikamikanico
(@Sikamikanico) reported
What if you're a customer of an Optus wholesaler? My telco hasn't said anything.
-
Miles Greenwark
(@King_Millez) reported
This likely means requests were being made one after the other instead of one big go, meaning Optus only noticed after 2.8 million requests to a testing network were made Sounds real competent to me.
-
Tomasdee
(@SeaTomdee) reported
@Optus @RunnerSA18 This is the world we're in, but - i'm an former customer of Optus. Why do you even RETAIN (sensitive?) information of ex-customers?!!!
-
Noneofyourfuckingbuisness
(@stevosplace01) reported
@moatybuns @cameronwilson Are you staying as a customer? I know I have been breached, I'm changing to anyone but optus.
-
Mazen
(@Mazen11292164) reported
@Optus @mitchostheleo This is garbage Wednesday it happens and Thursday we get told nice to know your loyal customers were informed right away no sms nothing how are we certain our credentials are safe and have not been compromised what surety do we have what compensation do we have very poor service
-
Daz I #StandWithUkraine 🇦🇺🇺🇦
(@DazInSydney) reported
@cameronwilson Weird how hackers never seem to succeed in wiping all my mobile and broadband bills right @Optus #OptusDataBreach #FLOPTUS Keep your tears Kel, it's all bs.
-
I Stand With Ukraine -packadayolives
(@songstargame) reported
Just got an #optus email, I had my identity docs hacked. Just keeping this as a reminder in case I need to sue them down the road