Optus Outage Report in Wetherhill, Fairfield, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherhill, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wetherhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Optus
Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Wetherhill, Fairfield, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
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| Sydney |
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| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Wetherhill, State of New South Wales
Latest outage, problems and issue reports in Wetherhill and nearby locations:
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Jason Whittaker
(@thetowncrier) reported
from
Sydney, State of New South Wales
For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?
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Rich Holborn.
(@RichHolborn) reported
from
Sydney, State of New South Wales
@VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider
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〰️Johnny Sockz 🗨 😷〰️
(@johnnysockz) reported
from
Sydney, State of New South Wales
@Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment
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Thomas Richardson
(@VelodromeFan) reported
from
Sydney, State of New South Wales
@Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action
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Anton Posa
(@antonposa) reported
from
Sydney, State of New South Wales
@themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.
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Kevin Wesson
(@KevinWessy) reported
from
Sydney, State of New South Wales
@Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?
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OnlyPhazz
(@phazzles) reported
from
Sydney, State of New South Wales
Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU
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that designer
(@thatdesigner) reported
from
Sydney, State of New South Wales
What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!
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MS SΛFFΛΛ صفاء
(@MsSaffaa) reported
from
Sydney, State of New South Wales
Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.
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Betting Kingz
(@bettingkingz9) reported
from
Sydney, State of New South Wales
@ConvertedCode_1 You guys don’t have optus? That sucks man 🥺
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that designer
(@thatdesigner) reported
from
Sydney, State of New South Wales
How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.
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meenakshi
(@kittyminks) reported
from
Sydney, State of New South Wales
@Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus
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Huezee
(@66Hughesy) reported
from
Sydney, State of New South Wales
@Optus is there an outage at postcode 2084
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RedRaw Radio
(@REDRAWRADIO) reported
from
Sydney, State of New South Wales
@Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to
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Thomas Richardson
(@VelodromeFan) reported
from
Sydney, State of New South Wales
@Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!
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Saffiya
(@Saffiyao25) reported
from
Sydney, State of New South Wales
@Optus really poor customer service. We will be taking our business elsewhere.
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Joan Wilder
(@thepiedwanderer) reported
from
Sydney, State of New South Wales
@Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lidija Franic
(@franic_lidija) reported
@Optus hi, I’m trying to recharge and it won’t let me, it says there is a problem. I have money in my bank account. Is there a problem with recharge?
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Szilvia
(@SzilviaVirag) reported
@rosshardy01 @RayMondeDeux @ChrisCourtney4 Yep. I never got it installed. 500GB of internet included on my $65/m mobile phone plan with Optus is great value. I just use that as a mobile hotspot.
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timvui
(@vuatimvui) reported
Oh what NBN down again in area 2143 @Optus …cutting in and out…on and off…when is this gonna end and stay on for good! Hope it better be a good reason rather than just blaming on the weather. What’s the eta on this time?
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Josh
(@sydutg) reported
@Optus Hi Optus NBN in our home postcode 2220 has been down since 5pm, can you please inform your Networks team to fix it?
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John Saridakis
(@saridakis_john) reported
@hely_emily @Optus Absolutely disgraceful and it’s been a regular issue too!
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Erin Mielens
(@erinmielens_) reported
@Optus trying to recharge my kids phone credit but I’m currently unable to. Any idea how long it will be before your recharge service is working again? My child can’t contact me as they’ve got no credit
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Petros Laloukiotis
(@PLaloukiotis) reported
@Optus @sydneymardigras Any update on fixing your service? Slow as internet, no mobile data. Unacceptable and pathetic
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Ashley Marsh
(@AJMarsh17) reported
@JoshFrydenberg You have been the worst Treasurer but you might be able to get a job with Glady at @Optus after the election.
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Fusion/Molly
(@fusionmolly2) reported
Optus what about the oldie that dont have a mobile phone and only a landline with nbn that doesn't work how do they ment to call for help do you even care?
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Optus
(@Optus) reported
@DJXX__ Hi Danny, due to severe weather, some Optus customers in NSW may experience issues connecting to their services. Our Networks team are working on it, and in the instance of emergency, customers should still dial 000. We apologise for any inconvenience caused. Kartik