Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 02/11/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ronin920 Ronin (@Ronin920) reported

    @Optus are Sms services down? Adelaide

  • hutcho88 Tom Hutchison (@hutcho88) reported

    @Optus @OptusSport ? Have you had enough time to come up with a less terrible excuse?

  • MattArnottYT Matthew Arnott (@MattArnottYT) reported

    @TPG_Telecom are hilariously terrible. @Optus please be better 🙏🙏

  • kate__stone_ Kate Stone (@kate__stone_) reported

    @Katrina_351 @lhjh70 @Optus I’m getting zero help from Optus. Haven’t been able to text and they don’t DM back, respond to online chat or answer the helpline when you call. Also they don’t update their outage page!!

  • STrudge06 Steve Trudgett (@STrudge06) reported

    @J_Walter23 @Optus Don’t worry mate, I cancelled my service with them in August 2020 and they still send bills each month. When you ring up they confirm it’s cancelled and nothing to pay but just haven’t got around to processing the request yet...legless!

  • Wayne02Wayne Wayne Harris (@Wayne02Wayne) reported from Melbourne, State of Victoria

    @Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.

  • jcase_au Jonathan Case (@jcase_au) reported

    @Optus >30min waiting on chat for a human response with zero success. No outages shown on Optus nor NBN sites, restarted modem and roust them tried resetting with no success. 0/10 support

  • ozman024 Osman オスマン (@ozman024) reported

    WSW playing their standard dog **** football... Putting Optus Sport on and watching the Yokohama game

  • DrippyHere truly prxda (@DrippyHere) reported

    @Optus my WiFi not working

  • AylaWolfMother Ayla 🍩🍩 (@AylaWolfMother) reported

    @Optus are you having issues with sms out of the Burwood Vic node ? I can’t send, and I am not receiving SMS’s. Husband sitting next to me sent me an sms - I didn’t receive it .. I have turned my phone off and on