Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 01/25/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • taylorannmorgan Taylor Morgan (@taylorannmorgan) reported

    @Optus I’m happy for this to be public. The case number is right there. Can’t leave the house or go shopping. Or do covid checkin. Or call my doctor for my urgent appointment. I’ve already followed up 5 times or more in the past month. I am not chasing yiu guys. Fix this immediately.

  • JaneFer12598631 Jane Ferguson (@JaneFer12598631) reported

    @Optus Optus is holding my 96 year olds dad ww2 email account details from his critically ill wife. We have been through 5 useless Reps. He’s locked down in a nursing home can any media outlets help please take up the case

  • sachimo2000 Chris Rogers (@sachimo2000) reported

    @Aussie_BB Looking at Down Detector it looks like only Aussie is down. We just moved over 2 weeks ago and I hope this doesn’t become a trend (had maybe 1 issue in the previous 12mths with Optus prior).

  • LukeManuel43 Luke (@LukeManuel43) reported

    @Optus any update on when nbn service will be back up in Cambridge gardens 2747

  • salvi_skb Sukhada Salvi (@salvi_skb) reported

    @amaysimAU @Optus @amaysimAU Utterly substandard service. was advised to change 2 SIM cards over the weekend due to #securitybreach but still unable to activate SIM. #NeverEndingOrdeal End of business day and still no solution.

  • mozau1 Maurie Farrell (@mozau1) reported

    @margaretthrosby The day Optus opened , I got out of Telecom, as it was then, and signed up. 25 years of disgraceful service from Telecom. Optus has had a few hiccups over the years, but never have I felt uncared for and distrusted as I was by their opposition. And it seems nothing has changed.

  • AuAlfie Alfie (@AuAlfie) reported

    Nothing like a blackout to make you realise how much a mistake your current service provider is @Optus

  • PnKllr 𝙋𝙉𝙆𝙇𝙇𝙍 (@PnKllr) reported

    Hey @Optus this is your 4G in 2705. Can we get this looked at? Been like this for weeks now but you keep saying there's no issue.. but this is the issue?

  • Brendo39 Brendan Elliott (@Brendo39) reported

    @Optus hey Team been having internet issues for the last 10 days can't get through to anyone and have trying for 2 hours a day can someone please contact me Asap

  • asferiver asferiver (@asferiver) reported

    @FynnoP @BingoblitzerOne this issue is prevalent among those who use optus ISP in Australia, do you match that criteria?