Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 12/24/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • airly_cofo Luke Hampshire (@airly_cofo) reported

    @YolandaRedrup I’ve always thought when Optus says 99% coverage across the country it’s obvious the remaining 1% is wherever I am. Pfizer didn’t help with the G’s at all either 😞.

  • RealNoebuck Neal (@RealNoebuck) reported

    @gmail my gmail has been hacked via my phone, can you help me secure my account @Optus is not helping me at all #help #cyber #Optus

  • monkey_brennan Pyrite standard (@monkey_brennan) reported

    @plalor Easy fix: 2 weeks at a resort in WA, then play all the tests at either Optus or WACA

  • lerachalese lera (@lerachalese) reported

    @Optus ive been waiting nearly 2 hours to be connected for someone to fix my “suspended” service y’all need to fix your staff otherwise im going to a different provider

  • eripoll10 Lizzie (@eripoll10) reported

    Seriously @Optus I’ve been with you guys since 2008 & with your lagging of customer service and the amount I spend on the phone with your tech team you’re really making me wanna change providers. 😡 #NotHappy

  • Sky_Kingz Sky King (@Sky_Kingz) reported

    @Optus This phone has very bad battery life.

  • steadye01527357 🤨 (@steadye01527357) reported

    @Optus Once again your company fails an falls down after 3 days of slow speeds an resets I am messaged to go ring the 5g department even tho you tell me you got 24/7 service 5g department is only open 8 to 8 the utter incompetence of this company never ceases to amaze me pathetic

  • emhoji emhoji (@emhoji) reported

    what's worse, optus customer service or commbank customer service

  • RealNoebuck Neal (@RealNoebuck) reported

    @Optus, my accounthas been hacked and ported. The hacker is currently attempting to take all my savings and your customer care team was terrible. My fraud #100737832 is Can you rapidly assess my account and put a block on everything.

  • FieryDnce SpookyDance | OPEN (@FieryDnce) reported

    First thing tomorrow morning after I wake up I will be going down to my local Optus and trading my phone for a Z Flip 3. cant wait