Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 02/19/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • chdyctt KB 🇦🇺 (@chdyctt) reported

    @bangtanmum @Optus Wow, that is beyond bad! Leave on what grounds exactly? Interrupting a personal discussion between staff?

  • arose62 AndrewR (@arose62) reported

    @Optus So why won't you "run some checks" without a DM (which just takes my ongoing complaints out of the public eye)? It's not like I can't reproduce the 0.3Mbps "speed" every single evening. Why can't Optus monitor the network around Charmhaven? Why would this DM be different??

  • vidurtuli Vidur Tuli (@vidurtuli) reported

    @Optus lost 5g on my mobile and home broadband modem a few days ago in Kensington, NSW. Your 5g support won’t admit there’s a fault so I am stuck with super slow internet at home. What brilliant customer service!

  • bangtanmum Ar 🐶💜🎨✈👑🥢 (@bangtanmum) reported

    @AceF1910 @Optus Obviously they don't. The response I received on Facebook was actually very apologetic and they passed on my issue to the store.

  • WayneOBrien9 Wayne O'Brien (@WayneOBrien9) reported

    Thanks @optus … I’ve waited for the NBN tech to front from 8 am til 12 noon .. nothing no call no contact … piss weak service.. it’s 12:06 …

  • Sid_Kapoor Siddhartha Kapoor (@Sid_Kapoor) reported

    @stephenlead @Optus I am having the exact same issue and not getting much love from @Optus support team. All I heard was that senior tech were looking into it for the last 2 days. Did not realise this is an ongoing issue since the start of the year!

  • bangtanmum Ar 🐶💜🎨✈👑🥢 (@bangtanmum) reported

    @chdyctt @Optus I'm not expecting an apology. My teenage daughter was mortified. I actually did put on a mask as I didn't want to make a fuss in front of her. And then the idiot sales rep asked me to leave.

  • bangtanmum Ar 🐶💜🎨✈👑🥢 (@bangtanmum) reported

    @Optus 1/2 Your staff at the Preston, Northland store are disgraceful and a bunch of hypocrites. I was refused entry today after explaining I have a mask exemption. I was allowed entry the previous week, twice with NO issue. However what was disgusting was the fact your workers

  • Roger67164249 Roger (@Roger67164249) reported

    @Optus That doesn't work either wtf

  • Sid_Kapoor Siddhartha Kapoor (@Sid_Kapoor) reported

    @SashaLV @Optus Did this get resolved? I am having the same issue