Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 11/19/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael24390287 Michael Wirth (@Michael24390287) reported

    @SacheTweet @Optus I left Optus recently Put prices up without telling bad customer service now this!!!

  • sanguinocorpus thebradthomas (@sanguinocorpus) reported

    @BecL87 @Optus Huge fail.

  • __lachlan Jarrod (@__lachlan) reported

    So AFTER Optus announces they’ve contacted all affected customers, only then I’m told I’m caught up in this too. God, this is a **** show #optusfail

  • naderomg Terminator (@naderomg) reported

    @Optus @RunnerSA18 They have left this way too late, the CEO needs to step down now. This is what happens when you have a foreign owned company called Singtel who manage and run their IT, they do not know what they are doing.

  • wileyfuller Kiwi Kevin Kiri from Kedron (@wileyfuller) reported

    @kels_316 Now, for some reason, I'm imagining a room full of Optus execs running in circles in a boardroom while wearing stupid hats and wailing and gnashing their teeth.

  • Vonke1 alpacasRfab (@Vonke1) reported

    @tobycmurray @natasha__may @kleinco Another great support. Thankyou for sharing . I have enacted the credit ban which apparently only goes for 21 days but now the onus is once again on me to supply a police report to continue ? Surely this is something that Optus can help us with.

  • joeyjoeyjoey7 joeyjoey joey (@joeyjoeyjoey7) reported

    I have never seen the Optus hacker and the Toowoomba mafia in the same room 🙄

  • lejjel lauren jeffery (@lejjel) reported

    Apologies, @Optus , but “be vigilant” isn’t enough for me. I am one that received a detailed email about my personal information being accessed. How are you helping us? Would I have to pay to leave your network? #optusbreach #dataintegrity #helpus

  • peggymel2001 Peggy Sanders (@peggymel2001) reported

    @SeanMaths4EAL @SaysChez Know someone who was an Optus customer over ten years ago. Furious at receiving a message from Optus that data compromised.

  • ShortInterlude2 ShortInterlude2 (@ShortInterlude2) reported

    @blackops_spy @berniepeoples Optus were always suspect to me. It was all about the profits never safeguarding their clients.