Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 01/22/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MsXtinaT Christina T. 🎀 (@MsXtinaT) reported

    @Optus @Rona_CharliRose It’s receiving calls on OPTUS landlines and mobiles that is a problem at the moment in Melbourne. Any word why?

  • gogoodmanlive Alain Go Goodman (@gogoodmanlive) reported

    @Optus @tavleen08 Yeah I’ve got this issue too. I can’t call anyone. What’s happening?

  • Optus Optus (@Optus) reported

    We’re aware of an issue impacting some Optus mobile customers’ ability to make voice calls. We are investigating and working to restore services as a priority. We understand connectivity is important and apologise for any inconvenience caused.

  • Optus Optus (@Optus) reported

    @SareSaysGo Hi there, We’re currently investigating an issue with making outgoing calls for some Optus customers (REF#24720568). We are working to restore services as a priority. We do apologise for any inconvenience this may cause. - Liam

  • LucyWalton333 Lucy Walton (@LucyWalton333) reported

    @Optus I can’t call anyone or use your chat. Please help

  • 10NewsFirst 10 News First (@10NewsFirst) reported

    Some users have reported that they have only had success calling other Optus customers. Optus has not provided a time frame for when the outage will end.

  • mjgal Melanie Usher (@mjgal) reported

    Some Optus customers are unable to make or receive calls. The telco says it's aware of the issue and is working to restore services as a priority.

  • Optus Optus (@Optus) reported

    @LesleyGoodwill Hi Lesley, I'm really sorry you're experiencing issues making calls right now. We’re aware of an issue impacting making calls for some Optus customers (REF#24720568). We are working to restore services as a priority. We do apologise for any inconvenience - Liam

  • berniebern Bee (@berniebern) reported

    @SareSaysGo @Optus Maybe that's because Telstra is having an outage.

  • miqaseem Muhammad Iqbal Qaseem (@miqaseem) reported

    @TristanRowlan17 @Telstra Same issue. Calling out from "Optus"