Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 12/13/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gooddog_png Penny 🌸 (@gooddog_png) reported

    Love to have my ID info stolen when I haven’t been an @Optus customer since March of 2020 🙃

  • adamfleetmovies Adam Fleet (@adamfleetmovies) reported

    Got the email from @Optus saying my drivers license number has been exposed in the data hack… but I never had the license when I set up the phone and thus never gave it to them, so what the hell is going on?

  • Sammyboy7777Sam PRGuy with a Blind Trust & Watermark (@Sammyboy7777Sam) reported

    @xskinn Why would you give out private data that Optus went to all that trouble to hide, to no effect? A birthdate is usually one of the first bits of data requested and that you can't change. Why help the scammers?

  • MJPhotographer Maree Jaeger (PM for dark chocolate) (@MJPhotographer) reported

    @DrShaneRRR @spiritgateoz @Optus and had no phone for the entire time, inconsistent and contradictory advice, unwillingness to fix it/cancel it. Until finally by chance rather than design I spoke to manager that solved it in a day. Ridiculous.

  • peteear Peter (@peteear) reported

    @wade396 @Optus Sorry about that Tanya Vasty_cyberr on Instagram can help you fix your account issues, problems

  • ChexsTheWolf Chexs The Wolf (@ChexsTheWolf) reported

    Hey @Optus who do i need to contact to be reimbursed for missing 2 days of work and multiple headaches to fix your mistake so my identity doesn't get stolen?

  • peteear Peter (@peteear) reported

    @debwallace05 @Optus Sorry about your issue, problems Deborah I'd suggest you DM vasty_cyberr on Instagram and he's gonna help you sort this out

  • PunterCollector Chris (@PunterCollector) reported

    @demongrrl51 @bill_dobell Nosuch thing as bad publicity just sayin…. And I’m not with Optus.

  • suzannelolsenau Suzanne Olsen (@suzannelolsenau) reported

    @AshleeLouise18 Just got the same email. All i'm thinking is those damn hackers who caused this security breach on @Optus 😡👎🏻

  • adeptinnovation Adrian Francis (@adeptinnovation) reported

    Some questions from a long-term Optus customer: 1. Does Optus have a risk register that is reviewed by the Board 2. If yes, how often? 3. If yes, is loss of customer data an identified operational risk? 4. If yes, are controls periodically and rigorously tested?