Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 02/19/2026 22:00

February 19: Problems at Optus

Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 91THEGREATEST CASS!!! 🌻 1 & 13 & 84 (@91THEGREATEST) reported

    jeff azoff provides stadiums with a phone tower & perfect service for the us shows, unfortunately drop bears live on all of our phone towers, optus has been hacked about 15 times and don’t even get me started on vodafone no one can trust that ***** to work for even 3 seconds

  • glendat45 Glenda (@glendat45) reported

    @Optus Did you not read the tweet, we have been into your actual optus store in Brisbane 3 times…we even completed the paperwork to change the ownership over! And still nothing..I seriously do not understand what the issue is.

  • fermenger Darcy Fermenger (@fermenger) reported

    @Optus hi I am a customer I keep getting calls every day with the prefix starting 61 3 9121 plus one of hundreds next digits as they change. How do I block starting 9121?

  • clicnam c.li (@clicnam) reported

    @Optus Hey Optus, when is the outage in ringwood vic 3134 getting fixed...any eta?

  • Anarkii_ Anarkii  (@Anarkii_) reported

    Hey @Optus @Telstra and @VodafoneGroup (or the Aus equivalent) - a easy way to distinguish real business numbers from fake ones would be to have a verified ✅ when the number comes through, this would stop spam and help the elderly from scams. Eg: Energex ✅ - here is your bill

  • pm4pmIV PeterM48🏳️‍🌈 (@pm4pmIV) reported

    Anybody had dealings with @Optus ? I need to cancel my late fathers mobile phone account ..sounds easy but no ,first call told has to be done online at #BereavementCare so I find the online form and it won’t allow input ,ring again and get told 3 times need to fill out online…

  • greensinspa BettyG (@greensinspa) reported

    @pm4pmIV @Optus I had an awful experience as Power of Attorney with them when my mum went into aged care 6 months of frustration until I made a complaint to Telecommunications Ombudsman - fixed in 24 hours. Go straight to the Ombudsman save your sanity

  • BurkeHellibee Heli Burke (@BurkeHellibee) reported

    @pm4pmIV @Optus Cancel the payments.

  • clicnam c.li (@clicnam) reported

    @Optus Yes I know there is an outage already. Just wanted to get an eta on when this will be resolved.

  • LuvTheLeft Ms Squiggles (@LuvTheLeft) reported

    @pm4pmIV @Optus Maybe easier just to cancel all optus payments and let optus get in touch with you