Optus Outage Report in Portsmith, Cairns, Queensland

Problems in the last 24 hours in Portsmith, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

• 
  Granville#AussieResister (@Granville4879) reported 24 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 29 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 56 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  Granville #AussieResister (@Granville4879) reported 56 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  StreamLocator (@stream_locator) reported 2 minutes ago

  @Artur44939535 Again we never make any confirmation - as per the article StreamLocator will soon support Optus.

• 
  Alp Erguney (@aerguney) reported 8 minutes ago

  @Optus You can't be serious. I'm in Rushcutters Bay and I have never heard coverage issues in this area until I met Optus. Not to mention that the reason I signed up is because you put an offer in my mailbox! Why do you advertise a service that you can't provide? PS Still no internet.

• 
  Dan (@Dan_M75) reported 9 minutes ago

  @JoviiiGirl The only way for it to be properly blocked is for your carrier (eg Optus) to block it at the switch. Block function on phone just means that that number won’t trigger the handset ring function. Likely to need a formal police complaint to get this block applied but it is possible.

• 
  Barry Dineen (@DineenBarry) reported 9 minutes ago

  @colmflanagan24 @Optus Hearing Disney's original rationale for Mulan was this - a small family would pay about $30 to go to the cinema soooooooo...... WTF!

• 
  Jason Gregory (@car__ma__vie) reported 10 minutes ago

  @CourtneyLee_33 @suzanne_cass I’ve had Vodafone, Optus and Telstra in last 15yrs. Had that many connectivity and customer service issues with both Vodafone and Optus that I just went Telstra. Its far from perfect, but fewer hassles for me anyway. Think with the right plan there’s not much $ diff anymore.

• 
  TeaBee (@phantasmaglo) reported 20 minutes ago

  @Optus my Galaxy Note 20 has a persistent issue where it keeps not being able to detect the sim. Is it possible to switch an existing number to esim and use that exclusively?

• 
  Subject: Your Submission Is Appreciated (@UnSubject) reported 20 minutes ago

  What's going on with the Optus network tonight (and probably the past week)? I've got download speeds of less than 0.02 Mb/s but upload speed of 15+ Mb/s It's all very frustrating

• 
  brendyne (@InfinityMo) reported 24 minutes ago

  @VinceRugari @smh Could be a huge fail. The interest only exists if your team is in it. Even then it’s at a poor time for most of us and can’t see every single person with Optus paying for both.

• 
  Alp Erguney (@aerguney) reported 27 minutes ago

  @Optus You can't be serious. I'm in Rushcutters Bay and I had never heard coverage issues in this area until I met Optus. Not to mention that the reason I signed up is because you put an offer in my mailbox! Why do you advertise a service that you can't provide? PS Still no internet.

• 
  Andrew Jakowenko (@JAKO_NO_C) reported 27 minutes ago

  @optus over an hour waiting for your online experts to discuss my nbn. Shocking service