Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 12/01/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (17%)

    Phone (17%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CourtneyLee_33 Courtney Lee Thirty Three (TASSIE DONNIE MEMBER) (@CourtneyLee_33) reported

    @wyvernsrose @noplaceforsheep @WestnetAU We are on NBN with them now. Won't go near places like Optus or Telstra/Bigpond as they charge way too much for little to no service and problems galore

  • Hunter53136538 Hunter (@Hunter53136538) reported

    @Optus You did not answer my question there either. What is the estimated time until the outage is fixed in the postcode 3338. The noted outage is on your website. Its not specific to my address so a public answer should not be an issue

  • Christo26272178 Sharpe (@Christo26272178) reported

    @Optus why is the internet still unavailable in Coogee? What is the status of the outage resolution?!

  • wikipediah84 Wikipediah84 (@wikipediah84) reported

    @Optus Iive in Coogee and there is a current outage, how long will it go for because I need to video call a doctor for some prescription meds and I need internet for that xd

  • Tonty66 Tony Lewis (@Tonty66) reported

    My daughter had to finish her year 12 assignments at McDonald's because Optus couldn't supply the service we had paid for and they had the arrogance to tell me this was an improvement to there service !

  • JK7crow Jay Kay (@JK7crow) reported

    I see your live chat is down, but can @Optus please answer my calls regarding my account as I will be cutting ties with you just like you cut ties with the crows. BTW, nothing to do with tex either. Softcocks

  • ScottElderfiel1 Scott (@ScottElderfiel1) reported

    @Optus as a 31 year @Adelaide_FC member im taking my services to anyone else. Your services are terrible #weflyasone

  • russellwsw The Real WSW (@russellwsw) reported

    @sculls_6 What's not to love is the fact that to access Stan Sport you need to buy a base package and then add on sport, which was the issue with Foxtel for years. Stan Sport needs to be a stand alone product like Kayo or Optus sport to make it more attractive.

  • GSkullWarrior Grayskull Warrior (@GSkullWarrior) reported

    @Optus FYI. Ive raised a case with the Australian Telecommunications Ombudsman for the breach of privacy. (Repeatedly using my phone number without my permission for a new customer that has nothing to do with me.)

  • warraSteelers Ill (@warraSteelers) reported

    @BrettKeeble @LavertyPath @HNEHealth If you have an optus phone, Laverty have had problems with the texts getting through. Happened to me a few weeks ago, 3 days later - no result. Sat on hold for about an hour and a very friendly and understanding person eventually answered and gave my result. Worth a try.