Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 05/09/2025 01:20

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ozlover7 Mike (@ozlover7) reported

    @westaustralian It was always a poor deal. Would have been better to Promote Perth on the Global stage not Optus. $5m a year for a State that has a $6b surplus this year is a joke .

  • Frankenclyd3 James (@Frankenclyd3) reported

    @joshgnosis There has been no communication or action from @Optus since the dreaded email arrived last week. Radio silence. It’s been a terrible response for it’s customers and the CEO @kbrspace really needs to resign after this. What happened was terrible but Optus response has been worse!

  • dancer_61 Jill P🇺🇦🇺🇦 (@dancer_61) reported

    @NiKKi_E13 @Nick56412479 It’s interesting because I was with Optus 4 6 months over a decade ago-but they were terrible!I hear they’re not much better now & Telstra’s security is definitely better.I’m glad you had a positive experience during such an awful time though! Also glad you’re not with them now!

  • Sam__Kooba Rhian Kuiper (@Sam__Kooba) reported

    @cellulitehero @McShayne2011 @jaimyn_m Disagree, Andy. Ppl need to know how easy it is and what is like for those whose identities were stolen long before this Optus open door fail. Their lives ruined, and unable to reclaim their identity.

  • jkalbrechtsen janet albrechtsen (@jkalbrechtsen) reported from Sydney, State of New South Wales

    Damn. Microwave has broken. I blame Optus hack.

  • KernkeReg Reg Kernke (@KernkeReg) reported

    Wow @optus September 30 at 1:51 pm and you can't confirm if my account was impacted by 'this incident'. #OptusHack My next bill is due within the week, my guess is that it will be on time and payable without impact or delay.

  • samr6003 SamR 🌸 (@samr6003) reported

    @raymond3020 @Optus I received an email last Sat telling me my ID was gone. Got into the back end of my account and it’s the only ID on file. My customer number is also in the range of data stolen. Optus are hopeless. Appalling communication given the high levels of anxiety they’ve caused.

  • AnthonyLucas30 Anthony Lucas (@AnthonyLucas30) reported

    Optus has copies of some customer bank statements and bank cards which contain numbers like BSB/Account. The information used for credit assessment and secondary ID. Trying to gain clarity on if these have been exposed to hackers. #OptusDataBreach #optusbreach #optus

  • vr_reynold VRichards (@vr_reynold) reported

    @Optus Data breach aside, your technical support is appalling and disappointing. Been trying to set up number share for my watch for more than a week now and still couldn’t. If only you folks valued peoples time. #Optus 🙄

  • brad_withyman Brad Withyman 🎯🌊🎱🇺🇦 (@brad_withyman) reported

    @jaimyn_m Just to double down a lot more, @Optus offer victims a years subscription to @Equifax to monitor their stolen data. Equifax were found guilty of a Data-breach of 50mil customers. So far has cost them over $2billion in fines & compo.