Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 01/24/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • wrhollingsworth William (@wrhollingsworth) reported

    @Optus Yes, it must have just been updated since I last checked. "Reduced service" is a cute way of saying the "the NBN doesn't work at all"

  • Judanne Judanne (@Judanne) reported

    @PetieWilliambil @mariewalsh18 @tingeling_au That's why I changed to Aldi. I hate dealing with Telstra, but know their network is far superior. Now I have the best of both worlds. I was with Optus for 2 decades.

  • jack_the_Iad jack the lad (@jack_the_Iad) reported

    @optus is down again. What a surprise #optus

  • deepwaters1306 kurt bathgate (@deepwaters1306) reported

    @Optus so i am struggling to understand how people at optus are so incompetent and cant fix anything even while sitting in a store nor on the phone….they completely messed up my account while trying to get my son a separate account. App is so broken cant add card to it.useless

  • AlizahAmaliah Alizah (@AlizahAmaliah) reported

    @Telstra Why after "upgrading" Wadalba is there ZERO data and minimal mobile reception at Kanwal medical facility and Wyong Hospital? It's pretty bad considering people here need mobile service at all times. Please look into this. Vodafone and Optus reception is fine

  • tingeling_au 🔔- Tingeling -🔔 (@tingeling_au) reported

    @mariewalsh18 @Judanne @PetieWilliambil That is true, I have a phone with a Telstra Sim one with a Sim from ALDI Mobile and and a Amaysim Sim it is on the Optus network, they all work well in the city and suburbs but the Telstra one has better coverage in the country and is very good on global roaming overseas.

  • KyIeFoxx Yellow Fox Thing 🔞 (@KyIeFoxx) reported

    @AdenosAD I’ve been with Vodafone for 15 years & never had issues with the signal. I switched to an Optus provider for a cheaper deal, only to get worse signal. I lost complete signal in the shed, but currently have 2 bars of 4G with voda. I switched back to Vodafone after 6 months.

  • wrhollingsworth William (@wrhollingsworth) reported

    @Optus hey no Internet for at least 45 minutes in 3071. Website says no outages. Reality chooses to differ. 4 green lights on the NBN box and I've power cycled it a few times. Also don't deign to give me a condescending reply, I work in tech support.

  • DynamicBusiness Dynamic Business (@DynamicBusiness) reported

    @Optus Many tradies have told Optus Business that they consider their work/life balance to be ‘bad’ or ‘very bad. This is directly connected to the fact that over 65% say they spend fewer than 20 hours with their friends and family each week.

  • CurtisGee11 curt (@CurtisGee11) reported

    @Optus your app ******* sucks, make it better