Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 01/16/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • finishedlast 💉💉💉Steppin' Razor 🔪 (@finishedlast) reported

    @FreezeSPreston If Telstra can call a review of the handling of Personally Identifying Information processes because Optus had a leak, child care companies can review headcount policies in reaction to an incident of a kid being left on a bus. Not sure how that's controversial, or difficult.

  • Harnsle Harnsle Joo (@Harnsle) reported

    @helenelambetsos @Optus @BenLivermore3 same issue as you!

  • 62_alm Bruce (@62_alm) reported

    @lavosaurus I got rid of my Optus connection a few months back. Worst customer experience of my life. SFA support, two day wait for return calls from off shore. Just crap

  • party_hatters Mad Hatters Party (@party_hatters) reported

    @warriorboy67 @OptusSport I'm in the same boat. Went to Optus when they took over from Foxtel. I find Optus network coverage average and if it wasn't for the EPL, I would have jumped years ago.

  • adamfleetmovies Adam Fleet (@adamfleetmovies) reported

    @lavosaurus Same. And I’m losing a discount I was getting so my bill is actually going up $10. So combined with the Sport charge it’s nearly 20 bucks extra just to keep the exact same service. I’m done with @Optus

  • billythedoge2 billythedoge (@billythedoge2) reported

    Hi @Optus I’m experiencing an issue with you being a **** and increasing my bill by $4 a month. Despite being in a contract, and despite you already removing Optus Sport as a complimentary service. Absolute grubs and I hope your customers walk like I do. #neveragain

  • TurnRiva Tim Marsters (@TurnRiva) reported

    @lavosaurus @AndyLevees @Optus Contact optus and tell them if they don't honour you will contact the TIO. If they are **** heads then actually contact the TIO

  • BurrawongGaian Beth McMillan (@BurrawongGaian) reported

    @Optus can't login after changing data but there will be a reminder to pay invoice of data whiche fails. EVERY DAY #epicfail

  • AndrewPatrick_ Andrew (@AndrewPatrick_) reported

    @pixeltoofar @Optus @acccgovau Legit, my phone service isn’t even with them anymore. I just want to pay out what’s remaining on my account. Why so hard?

  • D_Kutchel Danielle Kutchel (@D_Kutchel) reported

    Had an email from Optus saying they're upping the cost of my plan by $4/month. Part of the reasoning is "the growing usage of our network". So more people using = more cost to me, am I reading that right? And they're giving me extra data but I don't use the data I have now so??