Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 12/02/2025 23:05

December 02: Problems at Optus

Optus is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • troyhunt Troy Hunt (@troyhunt) reported

    @TfatnownaF @Optus @medibank Slow? Based on what timelines? AFAIK, it’s been very prompt.

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    Ok! It’s official, I’m leaving @optus because after 20 years of loyalty, I’m being treated like an idiot when asking legitimate questions. I hate this so much. Where can I get 500GB of data, unlimited call and text for under $65 per month?

  • svatmann Swatman (@svatmann) reported from Ceduna, State of South Australia

    @Minus777 @Asher_Wolf @Optus Yeah that ship sailed when their left their root login as ADMIN - PASSWORD

  • AnnKreger Ann Kreger (@AnnKreger) reported

    @ClareONeilMP I am an Optus and Medicare customer who received a very plausible Telstra bill look alike scam email today. Companies must be required to their improve cybersecurity and have expensive consequences for not protecting customer data.

  • elee_bella Ella Lee (@elee_bella) reported

    @redruby17 @Optus I’m with Belong and I get 100GB of data and unlimited calls and text in Aus and some OS minutes for $50 per month. The data rolls over, so I never run out.

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @katvic8080 @Optus Yep- I'm going there next. I hate how I've been treated like an idiot

  • DarnSmall Darn (@DarnSmall) reported

    Oh ****! I've been hacked! ******* Optus! My twitter just got hacked!

  • LogistPsycho Psycho Logist (@LogistPsycho) reported

    The details of the Medbank cyber attack are very diferent in news reports than has been communicated to me by ahm. Coming on the heels of Optus's poor handling of its on attack, this is really dissapointed.

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @katemarroquin @Optus Mine is direct debit so I had no choice but it hurt. Years from now business and communications degrees will have case studies about optus on how not to treat customers and deal with a crisis

  • Matt_Tulk Matt_Tulk (@Matt_Tulk) reported

    @Optus I’ll tell you what’s better ? Spending money on securing your network