Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 01/18/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • merissa_p merissa p (@merissa_p) reported

    Do not work with @Optus Decided to change number post Hack and used 3 days of the monthly billing cycle and the bastards want to keep the whole month of cash. So much for being a loyal customer who paid months in advance #OptusHack #optusfail #greedybastards

  • rmk074 rmk074 (@rmk074) reported

    @Optus if a complaint has been lodged and you’ve been given a reference number, just wondering how long it usually takes to be investigated and then contacted?

  • BetrteB Betr (@BetrteB) reported

    @abcnews Optus reckons they never leaked my credit card details despite that was the only data they held on my file as a previous customer. I got hacked a few days after the Optus hack. They’re telling lies.

  • 427_Impala Megan ((Abortion is Healthcare)) (@427_Impala) reported

    Cyber incident emails count. Medibank, in about a week, with no data taken: two. Optus, in over a month, with 100pts of ID at risk: zero. This is why I'm leaving Optus as soon as my Telstra SIM arrives tomorrow. **** off. #optusbreach #optusfail #OptusDataBreach

  • sacredcara Cara☘️Melbourne/VIC/FMTY✈️🌏 (@sacredcara) reported

    @asubjectivemale Thanks for info, have heard good things about Aldi and Belong. My current company uses Optus service but cheaper however Telstra supposed to be better for regional coverage, which is important for me.

  • Karina_Melbs PolarK_💉💉💉💉😷 (@Karina_Melbs) reported

    @Trixie_Boo @SARussellwords @Optus I'm curious as to who is taking up the Equifax offer ? Is it actually useful ? It doesn't help me at all with needing my passport number unblocked on the DVS as it's my primary ID.

  • wheresistherain rainy days (@wheresistherain) reported

    @Optus On the phone to customer service now and they don’t give a ****

  • PenrithFanatics Penrith Panthers Fanatics (@PenrithFanatics) reported

    @MortyAUS I'm not an Optus customer and I'm not going to bat for them, but Optus did not "share" her data with the hackers. It was accessed without permission.

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @jplonie @GordyPls To be fair, the technology wasn’t the issue at Optus it was the idiots in the chairs. But I don’t condone @jplonie having a license to kill.

  • SamLomax Sam Lomax (@SamLomax) reported

    Logged a complaint with the ombudsman and @Optus called me 7 days later. The person who called said they can't delete ex-customer data due to a legal requirement... but they didn't know what law. Maybe tax? Drivers licenses and medicare cards are required for tax records?