Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 01/17/2026 21:50

January 17: Problems at Optus

Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • normal_ness Vanessa Smith (@normal_ness) reported

    Ooh Optus texted me to let me know there’s an outage. Ben said it started this morning... slow news day...

  • idkbree_ maybe: bree (@idkbree_) reported

    holy **** how waterlogged is optus

  • big_fella85 Ciarán McBride (@big_fella85) reported

    @Murfy888 Media (Optus sports) over here haven’t mentioned anything about the trouble, will be interesting if it makes the news #england #tramps

  • normal_ness Vanessa Smith (@normal_ness) reported

    Got home. No internet. Ben said it has been out most of the day. Went to Optus outage checker. Tried to type my street number. Somehow typed a chicken face instead. Optus outage checker doesn’t work with chicken emoji. Typed street address. Outage “under investigation”.

  • okAlexMarsh Alex "Join your Union" Marsh (@okAlexMarsh) reported

    @Optus @Vergops It’s obviously a server side issue.

  • happilygxlden maddy !! ♡ (@happilygxlden) reported

    aussie moots can someone give me their optus sport login

  • Kevin64431781 Kevin (@Kevin64431781) reported

    @kieransimpson @OptusSport I have been with Optus for over 30 years and have never had a problem their Internet,HomePhone,Mobile,and Fetch are absolutely Brilliant

  • mrouqa M Rouqa (@mrouqa) reported

    @OptusSport Sorry for the Optus communicator talking now.. No, England didn’t deserve to win. It was never coming home for the English.

  • stephenwilko Stephen Wilkinson (@stephenwilko) reported

    @Optus 5G and LTE home internet is down in Acacia Gardens NSW. Was fine till 2.30pm, no reception at all?

  • THAT_Reuben ruby ruby ruby RUBY! (@THAT_Reuben) reported

    not surprised the Optus studio guys disagree with Schwarzer. he's a **** pundit, always has been.