Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 03/27/2026 02:25

March 27: Problems at Optus

Optus is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • E_R_Saunders Elizabeth Saunders 👩🏼‍🔬 (@E_R_Saunders) reported

    My old @Optus case manager called me at last and said I might need a technician- but since it’s Friday afternoon no one can come til next Wednesday, even though it’s been broken for two weeks and I’ve been telling them all this week the new modem doesn’t work.

  • AliPirzada PakiOversees (@AliPirzada) reported

    @Optus why does my 4G broadband speed gets sooo slow whenever my data limit reaches below 100 GB. Am I the only one.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus

  • TammyWolffs Tammy (@TammyWolffs) reported

    @Optus Thanks for your response. All very well, but I can't check my network status when I don't have a connection and, when I do have a connection, there's no point. You must know if there are any ongoing issues in parts of Canberra?

  • MattHope4 Matt Hope (@MattHope4) reported

    Fair play to the Perth locals. More support for the Giants at Optus Stadium than at Giant’s Stadium! #AFLCatsGiants

  • ashcat101 Ash Spencer (@ashcat101) reported

    Gee Optus Stadium is looking good, it isn’t a bad replacement for the Granny this year. Definitely has that MCG feel about it #AFL

  • astateofkeisha Keisha 🍭 (@astateofkeisha) reported

    **** OPtus and their ****** maintence work in my area. Im sick of mt fkn phone not working properly 🤬

  • LJAungle Laird Lewys John Aungle of Glencoe (@LJAungle) reported

    Optus is only interested in money Not customer care

  • walkawayAUS نJohn Green🇦🇺❌ (@walkawayAUS) reported

    @Telstra Idiots. Keep on wasting money with this, thus reminding me of why I have such an overpriced and ****** service with you. I'm thinking it's high time I switched to Optus.

  • TammyWolffs Tammy (@TammyWolffs) reported

    @Optus Hi Kyri, we've been in lockdown for weeks. How long do I need to have problems for before you can look into it?