Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 03/09/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Melfunction82 Mel Brooks (@Melfunction82) reported

    🤬 WTF OPTUS! This new number better work without me receiving porn I didn’t ask for & if I go to create an Amazon account it better not tell me it’s attached to an Amazon account I didn’t create! I mean ****.

  • Danzz1232 john (@Danzz1232) reported

    @Optus **** this I’m switching to Telstra

  • electricrabbit0 Matt Quinn (@electricrabbit0) reported

    @Jeanett78434655 @AlexBallhausen Emergency calls require at least *one* mobile network to have signal. Doesn't matter which one (so if you have an Optus phone, and you get a Telstra signal it will work). No networks at all, nothing to connect to.

  • BarbaraJaneGunn Barbara Gunn (@BarbaraJaneGunn) reported

    15 days and still waiting for @NBN_Australia internet to be restored. @Optus offering phone data but that doesn't fix the problem. How much longer Optus?

  • MordredXYZ Mordred (@MordredXYZ) reported

    @Optus I appreciate you reaching out; I am currently escalating this issue via customer support.

  • Kristian9k3g Kristian9k3g (@Kristian9k3g) reported

    Update. I just spent 15 minutes on hold and they hung up on me. @Optus ******* great stuff there ay mate. The least Australian, Australian service I can name.

  • MordredXYZ Mordred (@MordredXYZ) reported

    @shivjam @Optus For context I have a preorder bonus and they're trying to get me to create an account so that the code to redeem will automatically be sent to me. I had to break it down real slow that I can't do that because I already have an account with that email. This is just stupidity.

  • leilaxuxu Leila (@leilaxuxu) reported

    @Optus We can’t go on live like this, @Optus ! 24 hours without service! And isn’t even raining, what’s your excuse? We need the NBN connection fixed right now! #optusnbndownfor24hours

  • shivjam Shiv✨ (@shivjam) reported

    @Optus My issue was resolved after 4 phone calls. Don’t need help thanks.

  • paolotarray Paolo (@paolotarray) reported

    @Optus hi team, I’ve got missed call service activated but voicemails aren’t being sent to my phone via sms. I get a text to dial 321 / voicemail. any ideas? thanks