Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 12/07/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KangarooWill 𝓦𝓲𝓵𝓵 🌲 (@KangarooWill) reported

    @DamienHashemi @Optus Same for @VodafoneAU. Phone works but text messages sent and received don’t work while away from phone or if it’s off. Tech said there’s no issue on their end which is false.

  • thelahdeda Lahdeda (@thelahdeda) reported

    You're on hold. It's been fifteen minutes. Surely you can make it, right? You make the decision and rush to the toilet. You pull down your pants an- "Hi this is Daniel from Optus". ****

  • zoeswaindotcom LéLii Luxe (@zoeswaindotcom) reported

    I did a spell to generate $20,341 today. After the spell, I checked my phone to receive a text to say I had received a $25k deposit on a sale. Then I found a cheque from optus I hadn't banked, for $341. $25, 341. Not bad. #witches #riches

  • coelmay Coel May (@coelmay) reported

    @Optus Optus App isn't likely to provide me much assistance Quade as I am not (at least directly) an @Optus customer but rather an @amaysimAU customer.

  • joelpmichael 🎅 The Santa Waiter 🎅 (@joelpmichael) reported

    @backupbear Nah I sent the photo to the ABB support guy, and bypassed all the troubleshooting I’m sure Telstra or Optus would make you reboot your modem though

  • MitchWetzler thatdudethatsinthatband (@MitchWetzler) reported

    @Optus the nets down around 4503

  • qlotti Renee Burge (@qlotti) reported

    @SallyGearing @Optus Just hope Optus fixes the issue you’ve been having with it, iiNet was able to fix ours so did getting a booster

  • Turdface70 turdface (@Turdface70) reported

    So still trying to get in touch with the elusive Optus technical support team after an hour of waiting went to engage they knock off at 8pm apparently it’s now 7.34 pm second day of trying not good enough Optus lift your game .

  • jasonetheridge Jason Etheridge (@jasonetheridge) reported

    If you're in Australia, having #Optus as your NBN ISP means you pretty much have to use their supplied modem/router. After many hours of painful conversations with their support, it's obvious they won't tell you what you need to configure your BYO router to connect. Ridiculous.

  • sassyausgirl ✨GahNotThisAgain 2.0 (@sassyausgirl) reported

    @bangtanmum @Optus I’m so sorry that was your experience - I’m making a report to the Human Rights Commission on advice from a law expert - I’m going to follow through I’m tired of this nonsense. I hope you’re ok it can be confronting and embarrassing not getting service - I know I was! 🌺🌺