Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 12/31/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Zemazzy Z e m a z y (@Zemazzy) reported

    Optus NBN has to be one the worst net literally so inconsistent

  • haydencglass Hayden Glass (@haydencglass) reported

    @kbrspace I have been an Optus customer for over 20 years - app that counts for nothing. The service (loose use of the term) I have received is terrible. Telstra is looking pretty good at the moment.

  • perthovalman paul gallagher (@perthovalman) reported

    @neilsherwin Good points @BlayneTreadgold makes there. All comes down too financial reasons about shifting the game to Optus. if there’s Huge hype. And It looks like it could crack 40 to 50k then ok. But If not hbf. 17k or more. Closer to that action. Much better atmosphere. Then Optus

  • atakngor Atak (@atakngor) reported

    @Optus Why didn't you answer the 5 questions I asked? I don't need you help, just answer the questions. Or would it expose the fact that Optus gives customers' numbers to "trusted partners" and I think, correct me if I'm wrong, and these partners pay Optus money in exchange for numbers.

  • Send_Me_Lolis DM me lolis (@Send_Me_Lolis) reported

    @meatmatoy Telstra is one of the two major ISPs we have here in Australia (the other being optus). Both of them are pretty ****. I'm with a smaller ISP and things seem to be fine now though.

  • moonnbloomm moonbloom (@moonnbloomm) reported

    sorry kings stream is complety fucjed today @Optus fix ur **** - moon

  • eripoll10 Lizzie (@eripoll10) reported

    @Optus another frustrating experience with your service team w a very rude service personnel. Wasted 3hrs! To be told they can’t fix my problem 😡 time to change providers

  • Bakka_67 Lee Morris (@Bakka_67) reported

    @alansattler74 @Telstra You think Telstra is bad in regional areas, don't try Optus or Vodafone then.

  • SW0RDIE Mark Saunders (@SW0RDIE) reported

    So day 5 still no phone service. if you’re looking at buying an iPhone 13 choose your provider wisely. If you go with @Optus you may be without a service until they want to face the facts your phone needs replacing instead of passing you from dept to dept and stalling!! #shocking

  • pjpw2320 Peter Wills (@pjpw2320) reported

    @FeathersMcGee How old is your phone? Has Optus been able to give you an answer? Are you on Apple or Android? Apple or Windows PC? If you're not in a main area Optus reception can be terrible or even non existent.