Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 01/15/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • surisharad Sharad Suri (@surisharad) reported

    @Optus never #optusshame @Optus disgusting services. Phone out of service for hours and called 5 times. Each time after a hold of 30 mins they disconnect the call! Shame on optus

  • bamboozled3 train4jobs (@bamboozled3) reported

    @Optus @KimSkildumReid Not making it difficult? You've advised me that my data's been breached & I'm not even a customer. When I rang to clarify, call centre had the temerity to ask for more personal details to access my data. Just breathtaking arrogance & incompetence. No one should deal with optus.

  • JoshVial LilpumpNdump (@JoshVial) reported

    @Optus @RunnerSA18 @Optus Can you dogs get your **** together, It's 10.30am on a Friday in Brisbane and 3 people here haven't been able to make calls for over an hour off our mobiles. This is costing us money.

  • surisharad Sharad Suri (@surisharad) reported

    @Optus shameful service @Optus disgusting services. Phone out of service for hours and called 5 times. Each time after a hold of 30 mins they disconnect the call! Shame on optus

  • colonelmattyman Matt Wilson (@colonelmattyman) reported

    @Jezzaj I was just trying to start a conversation around how **** the Optus situation was, but ok.

  • DanielB10910015 Dee Bee (@DanielB10910015) reported

    @9tailedBe4st @helium Australia already has a real 5G network provided by Telstra, Optus and Vodafone. Helium 5G is only for the US and uses CBRS 3550-3700 MHZ

  • surisharad Sharad Suri (@surisharad) reported

    @Optus 6 hours of no service, repeated calls with no resolution, multiple numbers and hours on hold #shameoptus

  • ulla_violet Ulla Violet (@ulla_violet) reported

    Hey @SamsungAU, $400 for Flip 3 repair, confirmed manufacturers fault,break in fold -minor dents outer edge of screen after 11 mths of use, case mgr agreed can't keep phone pristine after that long. Majority of damage in fold. @Optus won't look at it. Long term customer. Fair? :(

  • customery Neil Benson (@customery) reported

    The @Optus breach of 9.8m customer records leaked my driver's license. To take up their offer of credit monitoring, I have to give my driver's license and passport number and employment history to @Equifax, who leaked 143m customer records in 2017. 😯

  • iibnf iibnf (@iibnf) reported

    @optus has just transferred me to person number eight, another person who is too stupid to live. Giving up for the night, which is the whole point, I guess. ******* around for nearly four hours until I give up.