Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 03/05/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • maffsguru Maffs Guru (@maffsguru) reported

    @Optus I am rapidly going off Optus. They have hung up on me three times and given me wrong information on the one time I’ve actually made it to the end of a call. Seriously considering changing service providers again because their system has “lost” our new address. #nothappy

  • DucournauHive E (@DucournauHive) reported

    Vodafone sucks but Optus sucks more

  • maxsplaining 🫥 (max) (@maxsplaining) reported

    Optus telling me to o message back after 9am tomorrow on their 24/7 messaging service

  • nathaniaia nat ♪ (@nathaniaia) reported

    i ended stream within seconds because i could hear optus hunting me down

  • joe_hardy Joe Hardy (@joe_hardy) reported

    @JamesCridland @Optus Oh man their accounts department is without question the worst I've ever experienced.

  • selina2twt Selina (@selina2twt) reported

    @Optus Please fix the free missed call message service

  • ScarNinja3 Scar Ninja (@ScarNinja3) reported

    @Optus Fix ur wifi

  • Curve3D HowlingCurve3DPrints (@Curve3D) reported

    @Telstra Why can't Telstra activate a sim card? 3 days now and still don't have a working phone because of how incompetent you guys are. REFUND my money and I'll switch to a service that actually works (Optus). Get this issue fixed Telstra because it is beyond ridiculous now.

  • DirtyDomino_ 𝕯𝖎𝖗𝖙𝖞 𝕯𝖔𝖒𝖎𝖓𝖔 (@DirtyDomino_) reported

    Well @Optus I don't have much to say, but holy ****, can you make transferring properties any more harder? 3 hours on the phone and still no solution. I can see we earnt that 2.5 star rating in customer service well.

  • PetShopBoy69 Theoriginalpartyworm (@PetShopBoy69) reported

    @Optus yo, do we have any updates on Wollongong 5G, you’re the only major network without any 5G presence in the region whatsoever?