Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 11/20/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ArachneLatro Eden… (@ArachneLatro) reported

    @redruby17 @joshgnosis I go onto a chat with Optus and patiently but politely badgered the customer service officer about wanting to know which of my documents had been released until they offered me early access to the free credit & identity theft service.🤞

  • Em1lyB1ngham Emily Bingham (@Em1lyB1ngham) reported

    @runbeagle #curtindigipr an-online issue example is when some people can’t login to a platform for a few minutes or hours a crisis would be if a large majority of peoples data got leaked much like the Optus stadium incident

  • LanaRadmanovicc Lana (@LanaRadmanovicc) reported

    @runbeagle #CurtinDigiPR The Optus data breach could be an example where a brand's reputation has suffered some damage.

  • Ausnews_ Dolphin (@Ausnews_) reported

    @9NewsAUS @cokeefe9 IT WASN’T A HACK. OPTUS DIDN’T PUT A PASSWORD ON THEIR CUSTOMER LIST

  • WomanOnTheShore WomanOnTheShore (@WomanOnTheShore) reported

    @Chrisactevans @SusanLa69642683 @PaulMeekPerth They are required to keep the ID details for 2 years. It’s more than 2 years since I was an Optus customer. They shouldn’t have kept anything more than my name and account number.

  • cpltalk (((cpltalk))) (@cpltalk) reported

    @StGeorgeBank Thanks. Will save me some dosh too since it's a fee carrying card that I use for investment property expenses. It's just I don't trust the way StG responds to IT issues. It's a cultural thing. Ask @optus where that leads.

  • EinionT Einion Thomas (@EinionT) reported

    @RonniSalt @Optus Shockingly bad

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.

  • SzilviaVirag Szilvia 🇦🇺🇭🇺😷💉💉💉💉🐕📷⌨️ (@SzilviaVirag) reported

    Why is the government always too slow to act on anything urgent? They should have announced that every affected Optus customer can get a new drivers license, Medicare card and passport with brand new numbers on Day 1.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    @OccupyMyGov Optus is already a pejorative here at Our House “oh no my phone has gone all optus’y” @infinitereality hopefully an actual isP or someone who can deploy a real network can take over once ACCC are done. False “5G” and “internet” ads 🤥 LYINN.