Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 05/31/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ABZand Adrian Zandberg (@ABZand) reported

    @DavidLeyonhjelm This is a poor take. First, the aggrieved party is current and former customers of Optus who now have serious, possibly irreversible consequences. Optus will almost certainly be proven to have been criminally negligent in handling these data. The incompetence is/was astounding.

  • nathandavies1 Nathan Davies (@nathandavies1) reported

    @woodduck80 @Optus Your license was hacked. Except we wrote it down wrong. So relax.

  • jaquix173 💧 Jackie (@jaquix173) reported

    @SquizzSTK Optus has become a 5 letter word! Arrogance, ignorance and incompetence on steroids! So I've changed from having them as my provider. Why reward poor performance? Got a better deal elsewhere. Less money, more data and can bank it. Plus international calls to 28 countries!

  • jaquix173 💧 Jackie (@jaquix173) reported

    @josiegirl62 Again, the total "hands off" approach by Optus. They're not putting themselves out at all are they? No Customer Service in evidence. I've taken my business elsewhere and got a far better deal!

  • AidanC1867 Aidan Catt (@AidanC1867) reported

    Damn the girl from Optus that told me my personal data had been hacked never texted me back

  • Mobsy1812 Mobs (@Mobsy1812) reported

    @karenandrewsmp Hopefully reversing any watering down of cyber security obligations @PaulFletcherMP facilitated for his old employer @Optus in 2020….

  • StuartFrank333 Stuart Frank (@StuartFrank333) reported

    @HansOrph @Optus @Equifax I’m not sure about that one. I am the listed Optus customer, had the initial email re attack, and nothing since. My wife received that message today also. Wondering whether it could be a 2 part scam - next message to come may look like it’s from the relevant agency.

  • Harvarine Harb (@Harvarine) reported

    @ItsTheHermit tbf it's not every month but it happens often enough that it's pretty annoying. Telstra service is okay where I live but I also live right next to an optus tower so it's usually fast

  • RealLuckyPhil Phillip 🇦🇺 (@RealLuckyPhil) reported

    @SenSHenderson @SkyNewsAust @AlboMP Psst wake up Sarah look over your shoulder at your colleague Paul Fletcher who having worked in a senior role for #Optus lowered their security requirements while in Govt. #OptusHack Are you really that stupid no one would notice

  • nvidbyall thebagz (@nvidbyall) reported

    @DavidLeyonhjelm FYI anyone using Optus now has grounds to terminate their contract. So contact the TIO