Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 02/16/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardDroofus Richard Droofus (@RichardDroofus) reported

    @VictorDominello Can we be more specific about "coming days"? Optus have refused to provide any detailed information to date. Why do we suddenly expect them to start moving?Why not force them to commit to a certain date? People need certainty. Optus and Service NSW have treated people abhorently.

  • spaghezzy spaghezzy (@spaghezzy) reported

    @Optus it's impossible to get through to anyone right now. All I need to do is cancel my account with you 😑

  • CannieW54 Carolyn Wood (@CannieW54) reported

    @_sara_jade_ I received a text from "Optus" noticing that my internet was down. Used my first name, gave links to click to tell me how to remedy this. Not happened before - deleted text, turned modem off and on - all good. This was the day news broke about the data theft.

  • AlonsosLeftBoot Alonso’s Left Boot 💙 🇺🇦 💙 (@AlonsosLeftBoot) reported

    @DoencaProf @Globalbiosec @Optus I think about this a bit. Maybe too much. They are deliberately built for stability, not flexibility. But at times like this, gee it shows.

  • ThanhCongPham1 Thanh Cong Pham (@ThanhCongPham1) reported

    @BridgeMuir I would love to see another precedent and that is for optus customers who are affected to be able to cancel contract and switch to a new provider without cancellation fee

  • helenthepainte1 helenthepainter (@helenthepainte1) reported

    @Optus @RunnerSA18 Optus got me on hold ignoring my request to cancel my direct debit

  • joelmcourtney Joel Courtney (@joelmcourtney) reported

    @NewtonMark @Optus Honestly feel like the bar on who gets the reimbursement (and no doubt without a “hassle” cost) will be the next contentious issue for Optus.

  • SimonJohnsonAU Simon Johnson (@SimonJohnsonAU) reported

    @SkyNewsAust @aclennell - it’s actually not about mandating vulnerability tests. This is very basic stuff. The issue with Optus is that it shouldn’t never have happened. The creation of an internet accessible domain name (called API) which was open to everyone without an ID or password! P1/2

  • jackisaacwise Jack Isaac (@jackisaacwise) reported

    @governorgaz The **** customer service, over inflated prices and general contempt they hold for customers does have at least the one reward of not being Optus customers. Still despise them though.

  • moconnor_00 Martin O'Connor (@moconnor_00) reported

    As an @Optus customer, this cyber attack is a tonne of extra stress I’m finding difficult to deal with.