Optus Outage Report in Portsmith, Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (16%)
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E-mail (10%)
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Wi-fi (8%)
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Total Blackout (7%)
Community Discussion
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Optus Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Venerable MC
(@gibletsMoon) reported
@albericie @Optus It's more profitable to offer subpar customer service.
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Horatio G
(@HoratioG3) reported
@albericie @Optus Twitter or Facebook is the way to get action,good and bad at the same time.
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Timothy phy
(@LogicalSky) reported
@Telstra you literally are a telecommunications company and don’t have phone support. I’ve been trying to use your “chat” bot for 6 hours. #pathetic hey! @Optus - what’s your deals like?
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Stephen Gentle
(@stephengentle) reported
@albericie @Optus Yeah, I really wouldn't go with Optus or Telstra if it's NBN. I'm with Aussie Broadband and they're great (Australian support too), and I've heard good things about Superloop and Launtel too.
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Mark Dixon
(@markwdixon) reported
@albericie @Optus Telecommunications companies in Australia are dreadful. And from my experience, Optus is the worst of the big players. Get away from them as quickly as you can.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @no_ordinaryjo Based on my and many other customers and former customers dealings with them "we'll be more than happy to help" is not correct ok they are happy to help by coming up with false promises, blame customers, don't read people tweets etc
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Peta Terry
(@spiritgateoz) reported
@albericie @Optus And the nightmare that is Telstra is [worse], [the same] or [better]. Take you pick. Hours roll into days roll into weeks. Sad really - including for the people who work for these monoliths - some try to help .... OK for me at the mo (touchwood) 🥺
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @jonooee So why call it a live chat when it isn't a live service?
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Troy john
(@Montechristoche) reported
@albericie @Optus It took me weeks to cancel
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Julia Em 🎀 #NotMyPM
(@66jayel) reported
@albericie @Optus I've been trying to get a mobile phone unlocked since early November. Still no joy. @Optus have the worst. service. ever.