Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 02/20/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @StDelta1873 Hi Adam, can you please try restarting the app then select the Optus Sport 1 channel to watch this morning's match? If you run into any further issues, please send us a DM. Jack

  • Quanterrific 𝐁𝐑𝐈𝐒𝐕𝐄𝐆𝐀𝐗𝐄 ™ ❌ (@Quanterrific) reported

    @MPX_Trader @Optus Any decent trader with half a brain has internet redundancies IE More than 1 source of internet . i have NBN , 4g fixed and 5g mobile hotspot avaiable to use if one goes down . I also have UPS for power outages . Lift your game

  • butzk1 josh (@butzk1) reported

    @Optus @KurtMcDonald13 Still not working. Very disappointing

  • sbooth29 Sharna Nicole 🔗 (@sbooth29) reported

    @Optus What soi go on another wild goose chasing for six weeks? That isnot service. It isnever about the customer.

  • Optus Optus (@Optus) reported

    @liam20995 Hey Liam, there was an issue impacting our Optus Sport app on iOS devices however this has been resolved. You may notice a temporary change to the app layout. Please restart the Optus Sport app and then select Optus Sport 1 and you should be all good to go -Quade

  • Optus Optus (@Optus) reported

    @angryshanks Hey Shanks. We’re aware of an issue impacting our Optus Sport app on iOS devices. Our tech teams are urgently working to fix this ASAP. In the meantime, you can still catch the action on our Optus Sport website or Fetch. We apologise for any inconvenience. Kyri

  • aerguney Alp Erguney (@aerguney) reported

    @Optus I have months worth of reference numbers that I'm saving for the ombudsman. Your generic answers don't solve the problem, they just waste more of my time that I should spend working instead. Not to mention my Vodafone hotspot costing me too. Optus is a big giant waste basically.

  • FknGrimm Grimm (@FknGrimm) reported

    @0HQ0111 Optus partnership looks good - hopefully the gen 3 manages to cut costs down. Keeping an eye on $AVL and $POW too - both looking to mine vanadium and produce vanadium flow batteries

  • Optus Optus (@Optus) reported

    @mzibs Hey MZ, we're currently working on a fix to get our app back to full capacity. In the meantime, please select Optus Sport 1 to watch the Liverpool v Chelsea game. George

  • Optus Optus (@Optus) reported

    @rileyflanigan24 Hi Riley, can you please try restarting the app and select the Optus Sport 1 channel as advised above? If you do experience any further issues with that, please send us a DM so we can assist further. Jack