Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 01/18/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JBarbagiannis John Barbagiannis (@JBarbagiannis) reported

    @Aussie_Kopite Nah I refuse to follow the garbage that these pricks put out until they bring in full promotion and relegation. Until then I’ll follow my local club and continue with Optus Sport and Foxtel.

  • NotRealms Overt Realms (@NotRealms) reported

    @tuttiau yeah internet in Australia is just wack, we had roadwork done and they legit cut one of the wires to our entire street making it super spotty our entire street was calling and Telstra said they fixed it remotely, it took 2 weeks for an Optus representative to come down and fix it

  • MrAaronVenn 👻 (@MrAaronVenn) reported

    @Optus Lol Landline? It's the 4G Wireless Broadband Router so what the air is interrupting the internet is it? Don't worry yourself I'm now tethering my working perfectly fine @VodafoneAU data and cancelling you tomorrow. There's no range of steps to fix it, Optus is the problem.

  • Aus_Contrarian 💧JS (@Aus_Contrarian) reported

    Hey @optus @OptusSport it seems everyone on your myoptus app has gone to sleep. Any chance I can get some customer service on here...? What a joke! #canceloptus #optushopeless

  • wharfietimee Nick ⚓️ (@wharfietimee) reported

    @Lachy_Steele Optus a horrible stadium ?? Said no one ever

  • JenKerford jen.exe (@JenKerford) reported

    If you think the punditry for the Euros is bad on Optus Sport don’t watch the Copa America, commentary is amateur at best 😞

  • aleeekkz alekssssss (@aleeekkz) reported

    @eves_xo I just don’t wanna change to Optus then have the same issues with reception 😬😬😬

  • eumonserrate Ed Monserrate (@eumonserrate) reported

    @optus NBN down in Cranbourne, VIC

  • KillerAdz Adam Kowalski (@KillerAdz) reported

    @Optus @dottyoreilly Same here optus, no internet here in Melbourne since 4pm AEST, had a customer service person drop connection with me 3 hours ago and then mark the case as resolved. Been waiting on My optus App for over an hour. Need internet as we are in lockdown in Melbourne and have work 2moro

  • E_R_Saunders Elizabeth Saunders 👩🏼‍🔬 (@E_R_Saunders) reported

    For those playing along at home, the contract that @Optus told me yesterday during business hours that they couldn’t cancel, that they did cancel too late last night but I didn’t have confirmation about but would definitely receive but haven’t yet- I’ve just been told to pick up.