Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 12/20/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mrfunwin Funwin (@mrfunwin) reported

    @Telstra your phone support taking literally hours to do simple tasks must cost you a fortune. Upgrade an internet plan 2.5hrs… really? Get an nbn technician to repair a broken like 45min, no result. @Optus I can change my plan and be off the phone in 6min.

  • Ryaniqgod Ryaniq (@Ryaniqgod) reported

    @Optus fix ur ******* net

  • trandel Trent Randel (@trandel) reported

    @BrowntownBrew @AlboMP That isn't supported for Turnbull who tried to fix the mess with band-aides. The purchase of the old optus cable was one of the most ridiculous solutions I'd ever heard.

  • aNK_AU aNK (@aNK_AU) reported

    As soon as Optus give me my 8 ping back and I don’t need to use hotspot it’ll be over for ranked queues 😈 **** 40 ping

  • wjafarrow James (@wjafarrow) reported

    Hey @Optus just wondering why you are sending details regarding my account via SMS to my Mother In Law's phone (who is with a different provider) and her number appears nowhere in my account profile... I don't think she cares my service, but I do care about my privacy.

  • sohiafc9 Sohi (@sohiafc9) reported

    @Optus why is there a mobile data outage near Chermside area without any maintenance notifications? This is constant every few days. You guys are literally getting worse #optus #optusoutage

  • MintaReturns 😌Minta (@MintaReturns) reported

    So i think the internet is back However, Optus truly is a terrible provider, the internet was down for.. 10 hours?

  • SuDharmapala Su Dharmapala (@SuDharmapala) reported

    @Optus - we are have a right ***** in the office right now about all the bad service you have provided across this state.

  • JN081784 Jersey_08 (@JN081784) reported

    @Optus WiFi down since yesterday in Parramatta. Do you have any updates?

  • kurisubrooks Kurisu (@kurisubrooks) reported

    Internets down again, let’s see how much work I can do with 0.3 down… 😩 @Optus