Optus Outage Report in Portsmith, Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Fox
(@PaulFoxy42) reported
Mobile phone has had an engaged signal when people tried to call me, rang @Optus technical support, told no problem they can fix the issue, put me on hold & came back & said “what is engaged” Told him to call me back on my home number, rang the number from my mobile and waited!
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Saqib Syed
(@saqiboi786) reported
Hey @Optus i am getting threatening phone calls from random people asking if i am @jamieoliver and asking for my details. Can you please fix this, people are threatening me.
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Scott
(@zootv93) reported
No internet service since 17 December. Nobody @optus can (1) tell me why (2) tell me when it will be fixed. Now Fetch TV service no longer works. Promised call backs / updates never happen. Assurances of issue being investigated mean nothing. Avoid #optus
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andrew dutton
(@duttonkona) reported
from
Brisbane, State of Queensland
Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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Cricket Tamizhan
(@CricketTamizhan) reported
@FlashCric Fair enough about the seniors getting their way but if anything Ross's slog sweeps won't work in the bigger square boundaries of Optus. hitting straight down is the way to go and all these makes the selection more baffling
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pl8typus
(@pl8typus) reported
Hi @Telstra, I moved house today and after promising same day connection transfer, @Optus just told me it’ll actually be FIVE WEEKS until we have internet. Can you help us out sooner? Prepared to make the switch immediately if so, have been let down badly.
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ULTROS_PROFESSIONAL
(@ULTROS_PRO) reported
@craigreucassel optus cut my old place off from the cable internet because they decided not to offer the service anymore due to the nbn it took 4 months from that day for an nbn technician to drill a hole in the wall to run the cable. 2019, four whole months without internet
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Dominic Britt
(@breesybear) reported
@Optus Yeah I under that.. but it's not a government requirement to start up a brand new account that has never existed before and have no authority to start it up and start charging me.
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Mhofu
(@chris_munya) reported
@Optus best customer service
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Paul Fox
(@PaulFoxy42) reported
@Optus Ended up going to a Optus shop who replaced the sim, but you would think that your technical support would know about these things.