Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 02/19/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bmathe51 𝗹𝗶𝘀𝘁𝗹𝗲𝘀𝘀 (@bmathe51) reported

    @Optus Hello, just wondering how long the outage in Bathurst will take to fix. Currently stuck waiting for my COVID results

  • Sharifk96422977 Sharif khan (@Sharifk96422977) reported

    @ASheridanOptus , @Optus Homebushwest area i don't have service since five days and my phone is continuously on "SOS". I have complained multiple time no status on the issue not any communication. I am just wasting my time on your chat box. very pathetic way of handling faults.

  • AbraxasVideo Abraxas Video (@AbraxasVideo) reported

    @midii Woah - that's brisk! I'll admit, I've been 2 days overdue with Optus and still had service and not even a late fee when I finally did pay up!

  • LOUTENDO64 LOUTENDO64 (@LOUTENDO64) reported

    @Optus Hey the DS is down and planned outages weren't scheduled until 18/03 at 11pm. Is there a separate issue at the moment or did Optus provide the incorrect date for the outage? Thx

  • rainey_knight Lauraine knight (@rainey_knight) reported

    @72Hallam @AlistairPDBain @Telstra Ditch them they are the most expensive and they have the WORST customer service, I have had Optus phone for 40 years and iiNet for 15 and never had any issues and they actually have customer service .

  • pinkdvze Adeline (@pinkdvze) reported

    @Optus OMG please sort things out. Your reception is horrible. I couldn’t connect to the internet AT ALL since yesterday if I’m in Maroochydore area. 😤

  • dwightwalker Dwight Walker (@dwightwalker) reported

    used #wifi when #4G on @amaysimau had poor data throughput due to network upgrade by @optus in #caboolture - thank goodness for wifi when 4G is flaky - doing app upgrades really fast now not minutes or longer

  • oldlillipilli Joanna Mendelssohn (@oldlillipilli) reported

    @mirojurcevic @Optus I phoned Optus sales, not accounts, & told them to offer what they offered new customers or I’d be an ex-customer. It worked

  • normal_ness Vanessa Smith (@normal_ness) reported

    Hi @Optus I got a text at 6pm that we have an nbn outage & it’s still not on yet. I have to WFH tomorrow - can’t go into the office. Will we have internet? Ref on text 23637556

  • becsmedley Rebecca Smedley (@becsmedley) reported

    @Telstra I’m talking in circles with the chat person about not receiving notifications for new voicemails and they’re trying to tell me it’s a setting on my phone. My phone settings haven’t changed since I switched from Optus and I never had problems receiving their notifications