Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 01/19/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus closing down spam

  • PeteWil52408518 Pete Williams (@PeteWil52408518) reported

    @professorjroch Where is your show Professor? Have those tight arses cancelled your show 4 budget reasons or is this Cancel Culture because your show is more entertaining than that Marty Jones show? Lucky I don’t cancel my subscription and get Optus Vision!

  • phidza_chillin Philip Muthee (@phidza_chillin) reported

    @Optus I don’t see what diff this will make, I am on a chat with someone. Told to go in to store but store cannot see my order. Wasted trip! Just letting people know what level of service to expect from @Optus

  • t_jarrett83 Tara Jarrett (@t_jarrett83) reported

    @Optus is there an internet outage in Werrington County 2747?

  • tedthorne ted thorne🇦🇺 (@tedthorne) reported

    @Optus that's when the TV doesn't work!

  • steveneumo steve neumann (@steveneumo) reported

    @Optus No mobile service in murrurundi nsw for over 12 hours !?

  • Seekinglearning Kate Rowe (@Seekinglearning) reported

    @SaywhatNathan @Optus Oh that’s awful! 🤬

  • FionaPWME Fiona PWME (@FionaPWME) reported

    @Optus Yes, and the message is always, "We're currently working on a mobile tower." It's now been several months of poor mobile reception, and at least a month of day-long WiFi drop-outs ... most of it with no warning, apology or offer of restitution from @Optus.

  • Optus Optus (@Optus) reported

    @darrenkjr I can understand where you are coming from, Darren. We're sorry for the inconvenience caused. An NBN technician was on-site today, but further investigations are required. If you have an Optus mobile service, please PM us and we can provide you with some data - Ness

  • unitseven Sam Sargent (@unitseven) reported

    @Optus can someone please help, my sister (& neighbours) have been without internet since Wednesday and needs it to WFH. Been promised a call back by case manager, hasn't got one yet. Ticket: 126597 I'll DM a mobile number if someone can help? Thanks!