Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 03/05/2026 18:25

March 05: Problems at Optus

Optus is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • chadnotweet Shiellsy (@chadnotweet) reported

    Got my message today to say my info has been hacked by Optus…. The fact I have no money & already a house loan means they ain’t getting anything but it does mean when my contract with Optus is up in November we will be moving to Telstra that’s for damn sure.

  • t0mmy44 Thomas Hammond (@t0mmy44) reported

    @troyhunt @pantsofpie It really should, but I think you should reconsider loading in the 10k records - it's the fastest way for people to see if they're fully exposed. Optus comms are slow and unclear on details. You can probably put a sticky notice up explaining that it's not the full breach

  • samw2k00 Sam Wei (@samw2k00) reported

    How is changing a NSW driver license not changing the actual License number help preventing this Optus data leak? @Dom_Perrottet

  • faey_lyn fæy ✧🌷 (@faey_lyn) reported

    @ClareONeilMP @AlboMP i hope you investigate why Optus are keeping previous virgin mobile customer data when the telco ceased year 2020

  • KerrAvon12 HRH Kerr Avon II, Monarch of My Domain. (@KerrAvon12) reported

    @noplaceforsheep Federal government should be paying because they caused the problem by requiring 100 points of ID to get a ******* telephone service! Just wait, it won't be just Optus.

  • broomstick33 grace pettigrew (@broomstick33) reported

    Dutton was going pretty well in this presser, until he started blaming the govt for the #optus mess .. it was his former govt that allowed private corporations to require personal details like medicare and passports to open a phone account, how stupid was that

  • JamesMo86676773 James Mooney (@JamesMo86676773) reported

    @GladysB please shred all the hacked Optus customer documents like in NSW govt.

  • amandajsaidwhat Amanda Somerville (@amandajsaidwhat) reported

    @jo_s11 @noplaceforsheep @Optus My too and the story run by channel 9 news. Problem is I went in yesterday but they wouldn’t accept anything other than the full email…which tada I’ve not received yet. I was turned away even though I had screen shots of them confirming it via My Optus app. I can’t do anything!

  • tectonicSZ Sabin Zahirovic (@tectonicSZ) reported

    @sea_greeny @Optus This is terrible. You essentially need to change your email address, ID, and so on - and it still wouldn't fix it all. Good luck, Nat...

  • 8footerz atefooterz ‏ (@8footerz) reported

    Huge data breach (not that long ago) at Service NSW resulted in even credit cards being used: Optus drama & common thread "obviously a coincidence" gladys!