Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 01/07/2026 09:35

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 0watchthisspace db (@0watchthisspace) reported

    @Optus 45 ******* minutes on the ******* phone now I have to wait up to 24 ******* hours to get some who may know what ******** theyre doing to call me back to sort out the ******* problem @ScottMorrisonMP heres your ******* productivity in this ******* country #auspol @acccgovau

  • BeauGiles Beau (@BeauGiles) reported

    @egadheg @clothedvillainy Boooo. Yes that's the other downside - phone must support it, and your plan must support it (Telstra support on all postpaid and prepaid plans, Optus is postpaid only as is Vodafone)

  • debritz Brett Debritz (@debritz) reported

    Can you help? I'm in a queue at #Optus shop. They thought it was fixed but it isn't, so now I'm at the he end of the queue again.

  • debritz Brett Debritz (@debritz) reported

    @Optus Hi. The people at the store were able to sort it out. They had to change settings through their computer, but it's a bit of a mystery how it happened -- same problem with the SIM even though it was put into a different phone. Thanks for your response!

  • 0watchthisspace db (@0watchthisspace) reported

    @Optus call me and get my internet working you useless pieces of **** @ScottMorrisonMP IF the current telcos cannot offer top internet **** THEM OFF and engage a company that can. Try doing ******* business with this ******* ****. Useless ***** #auspol

  • DimitriThisis Dimitri (@DimitriThisis) reported

    @Optus What’s the deal with a reduced service in my area for over a week now? My NBN internet has been so slow it can’t even play @netflix at full resolution and new movies look like they were made in 1980. Help.

  • w00d5_ Nicholas Woods (@w00d5_) reported

    @Optus Failed to migate out of Adobe Flash EOL. Broken flash elements on their website

  • AlexBallhausen Alex Ballhausen (@AlexBallhausen) reported

    @agronomybrady @CharlesHazelton @TelstraBcast Hi James, we were using same device. Cost a fortune with sporadic service. Not sure of your coverage but we switched to Optus modem. I think the plan is 500gb for $80/mth.( I’ll have to check).Kids have been on Netflix, multiple devices no problems.

  • mheron7 Michael Heron (@mheron7) reported

    Finally making the break from @Telstra . Moving to @Optus . At least I will get good customer service.

  • Stickytoons1 @Stickytoons (@Stickytoons1) reported

    Happy @Optus to take the quid but the help facility on line is abyssmal. Look at the spelling, sentence structure and grammar. Horrendous experience. I'm sure my wife will speak to me when it all settles!