Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 02/23/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatJoeMcCarthy Joe McCarthy (@ThatJoeMcCarthy) reported

    @joshgnosis That last line in 72. is interesting... because individuals can't make a complaint about Optus to the OAIC. The OAIC directs all complaints about telecommunications to the Telecommunications Industry Ombudsman (TIO).

  • remreflections Robyn (@remreflections) reported

    @joshgnosis @beneltham I’ve been an @Optus customer since they started. I’m still waiting for them to contact me directly by email about the breach. How long does it take?!!

  • PeterCretinAO Peter-Louise Mary Crertin AO Parody (@PeterCretinAO) reported

    Hey @Optus next time I'm late on paying my bill, just hang tight, it'll be on it's way. Let's negotiate if you want my business moving forward. The hack is unfortunate, I get that. You control your communication with customers which is subpar based on information stolen.

  • Trismegistos4 Dan (@Trismegistos4) reported

    @saltyskin_ @Optus They are disappointed! They just gave you the feedback **** sandwich and they are disappointed. FMD!

  • wurzelofoz wurzelofoz.nft 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wurzelofoz) reported

    @paul_football @JamesK_1312 @Optus I’ve updated my passwords, however beyond that I have no idea what else to do. Best I can tell, someone now has enough information about me to potentially cause some real problems. Is that about right ?

  • TheFlyingFrog Manfred (@TheFlyingFrog) reported

    @cameronwilson Interesting. When this happens overseas, the company has offered free identity protection services. Apparently, Optus aren't providing this and the extent of their support is only to let you know you're on your own for their mistake.

  • Acting_Alone Acting Alone (@Acting_Alone) reported

    As one of the customers confirmed as having their ID, including drivers licence details stolen, the best Optus can do to help me is to send a link to a website which advises I cancel my debit and credit cards, and suspend credit reporting companies. I'll live on what, exactly?

  • livwhite19 Olivia White (@livwhite19) reported

    Oh, and I’ll be looking to you for any loss or damage I incur thanks to your negligence, @Optus #OptusHack #OptusDataBreach #optusfail

  • Debbieobrands Debbie O'Connor (@Debbieobrands) reported

    The Optus hack has brought to light how much data we have to hand over for any given service. Time for a shake up and it should start with government regulations and rules around how long data should be stored for. #optushack #datasecurity #righttoprivacy

  • Scooteropolis Scooter Williams (@Scooteropolis) reported

    Seems that I’m a bit slow on the uptake, but I’ve just come across an email that @Optus sent me yesterday about the cyber attack. To say I’m concerned is an understatement. To top it off, the next email I opened up was my bill. Could be time for a new provider. #OptusHack