Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 02/16/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnjohn5792 Johnjohn579 (@Johnjohn5792) reported

    @Optus your new iPad app is probably the worst app I have ever used!

  • b56_chris ChrisB56 (@b56_chris) reported

    @cathywilcox1 @Optus Good luck in getting an objective response too. Same issue here - Alexandria. Was told by the Manila help desk that no, our indicators are that you do have good service etc. Had to cancel - it was a time wasting, draining process.

  • sammyj2021 SammyJ* (@sammyj2021) reported

    @Optus There is nothing you can do. I have been in touch. I am on a discounted rate. It is still frustrating that my phone literally does not ring when I am in the house. Certainly can never enter a Sunrise or Today Show comp if that was my inclination!!

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    If you believe the PM wasn’t aware of the NSW plan and was involved in creating it to take the heat off him then I’ve got a great Optus HFC network you might like to buy.

  • Optus Optus (@Optus) reported

    @zebrazyra If you needed a hand with this, have a chat to our 24/7 Tech Support via the Optus App Part 2/2 -Quade

  • RiachRodger Rodger John Riach (@RiachRodger) reported

    @cathywilcox1 @Optus privileged customer service they take your money for network connection do you hear them complaining, about your connecting

  • CrystalBallAus Crystal Ball (@CrystalBallAus) reported

    @Fraser_inAu @cathywilcox1 @Optus I have a tin roof and had to swap to Optus because atelstra reception is bad here. It’ll be a combo of factors

  • tuppencesellman ✳️✳️🐀🚒🔥🚑🚔 Phil (PM 4 Sewer rats) De Berrigan (@tuppencesellman) reported

    @eloise__sykes @cathywilcox1 @Optus I'm with Aldi and it only uses "part" of Telstra's network. There are plenty of blank spots especially out west NSW and Queensland where you get Telstra but not Aldi.

  • Bosca61 Mark Boscawen 💧🐀🌡🚲🤿🔊💉💉😷 (@Bosca61) reported

    @eloise__sykes @cathywilcox1 @Optus It’s important to be aware the service to those resellers piggybacking on a network can be hobbled so the Telco’s direct customers get better service. Mostly only occurs when network congested & impacts data speed first. #GetWhatYouPayFor

  • kazben24 Spooky Gal Kaz Mizzy’s Bestie misses Pinkish Blu👻 (@kazben24) reported

    @Optus please fix the internet service around the athelstone area. It’s spotty & i just want to be able to access my social media!!! 😤😤😭😭