Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 12/07/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @optus have you considered checking emails before they are sent out? As the complaint link in the email doesn't work & the email said I have not been approved for post-paid & to apply for prepaid when I already have prepaid.

  • HansOrph wash your HansOrph, stay 1.5m away, & wear a mask (@HansOrph) reported

    Hey @telstra or a @VodafoneAU want to offer me a good deal? I've got 4 mobile contracts and home internet going begging thanks to @Optus being **** at their job. Make me an offer I can't refuse!

  • Starfire783 ✨🎄Starfire783🎄✨ (@Starfire783) reported

    @Optus Hi,l was wondering if there was an upgrade going on as l am having connection issues

  • HansOrph wash your HansOrph, stay 1.5m away, & wear a mask (@HansOrph) reported

    FFS @Optus your call centre had now closed, I've been trying to deal with my issue for over an hour and now I get a message you're closed. Kiss goodbye all of my services tomorrow. I'm done.

  • louisadeasey Louisa Deasey (@louisadeasey) reported

    @KathrynHeyman @Telstra I think particularly in Victoria, everyone was just home with their terrible internet so they were calling & getting no response. I know optus had an automated message for months just saying "we're too busy, try again"!!!

  • PaulAble2017 We The People, Vote Australian Republic (@PaulAble2017) reported

    @Optus I love to update but updating is never cheaper but always an excuse to increase the prices later after one month free? Big deal lol, what I find unbelievable is that all countries use the same marketing to skim more money from us.

  • obi_bongkenobi subconsciously unconscious (@obi_bongkenobi) reported

    @Optus You guys don’t sort my billing issue nor let me cancel my account.

  • Pezzamystic1 Pez (@Pezzamystic1) reported from Melbourne, State of Victoria

    @ACTINOSProject @Optus Same here 4G broadband and mobile service. I live in inner city Melbourne but still no NBN. TBH I'm waiting for 5G to rollout before NBN

  • YetiSann Yeti-Sann (@YetiSann) reported

    @Optus Out service has been so inconsistent for over a month and the service team hasn’t helped much ready to cancel at this point.

  • tydeftdolans ella (@tydeftdolans) reported

    I saw Ian from big brother today at the shops and fkn bless he is the cutest he talks to everyone and helps everyone out like he helped an old lady who needed help restarting her phone and while I was waiting and Optus he was talking to me while I was standing there by myself