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Optus

Optus Outage Report in Portsmith, Cairns, Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Portsmith, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 37% Internet (37%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • I_Am_Lloyd_W
    I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mitchbarten
    Mitchell Barten (@mitchbarten) reported

    I love finding out that hackers have likely stolen all of my personal information at midnight, cos now I have to figure out what ******** to do about that. Also in case you missed it (like I did) Optus got hacked on Thursday and they stole 11 million peoples information 🙃

  • TRr4M1
    TRr4M (@TRr4M1) reported

    @Optus "upon discovering this, optus immediately shut down the attack" ***** 11.2 million API calls don't happen "immediately"

  • mitchbarten
    Mitchell Barten (@mitchbarten) reported

    And when I say personal information, I mean drivers licences, passport numbers, Medicare numbers. Basically whatever you used for 100 point ID to sign up to Optus they stored for some stupid reason (legally they’re only supposed to keep it for as long as verification takes)

  • Mayella09476043
    Goody HOW (@Mayella09476043) reported

    @ClareONeilMP Clare the federal govt agencies need to do more to help victims in response to this egregious attack and Optus needs to foot the bill. Licence, passport, Medicare numbers and other 100 point ids info needs to be changed. This is only way to prevent identity theft and fraud.

  • virgotweet
    Stuart Tomlinson (@virgotweet) reported

    Day 4 and our NBN broadband home internet service has stopped working again. No internet for desktop computer or home phone. More angry with Optus this morning instead of being happy with them.Where would I rate Optus at the moment - 0 out of 10.

  • AussiePeteC
    Pete's Tweets (@AussiePeteC) reported

    @ianbfarquhar @LeftGemini Probably telecommunications law re: who is responsible for what happens on that service. If suddenly that phone starts sending hate texts to a specific person or uploading nasty videos, Optus will know who it is & be able to assist authorities, under warrant of course.

  • virgotweet
    Stuart Tomlinson (@virgotweet) reported

    Bad service, slow at fixing their customers problems and being negligent by failing to secure their network which allowed it to be cyber attacked by hackers who now have access to over 9 million Optus customers details.

  • gavinnouwens
    Gavin Nouwens (@gavinnouwens) reported

    @SenSHenderson @SkyNewsAust Given that this 'hack' now appears to be a total failure from Optus leaving the door wide open to customer data, we should be pushing for legislation that punishes companies that do the wrong thing. Would you support this?

  • wewatchu2
    Dan On Stolen Land (@wewatchu2) reported

    @victoria_racing I had a weird one from a service group but to do with Kogan lack of service. Can't see Optus in this unless someone is listening. Or reading..all I want is an app fix. Not paying for fixing freeview

  • mshirlaw
    Matt Shirlaw (@mshirlaw) reported

    Anyone who was an Optus customer during the period of the hack can plainly see that it’s very real simply by the sheer uptick in spam calls and texts we are now receiving #OptusHack