Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 02/05/2026 11:20

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dan_M75 Dan (@Dan_M75) reported

    @JoviiiGirl The only way for it to be properly blocked is for your carrier (eg Optus) to block it at the switch. Block function on phone just means that that number won’t trigger the handset ring function. Likely to need a formal police complaint to get this block applied but it is possible.

  • JAKO_NO_C Andrew Jakowenko (@JAKO_NO_C) reported

    @Optus Horrible service. Waited over 1 hour to chat to your online folks. Time to change over to @telstra

  • pendoppo paul voermans is writing a bit (@pendoppo) reported

    @Wolfie_Rankin Wait till they start asking us to shelve the products and answer questions as well as checkout. I mean Optus already has us doing customer service for each other.

  • gwynne007 Adam Gwynne (@gwynne007) reported

    @DeanRosario @rcrispino Optus has done those hard yards and had its teething moments. Re-upping content deals should be the easy part now with a stable customer base.

  • JAKO_NO_C Andrew Jakowenko (@JAKO_NO_C) reported

    @optus over an hour waiting for your online experts to discuss my nbn. Shocking service

  • stream_locator StreamLocator (@stream_locator) reported

    @Artur44939535 Again we never make any confirmation - as per the article StreamLocator will soon support Optus.

  • InfinityMo brendyne (@InfinityMo) reported

    @VinceRugari @smh Could be a huge fail. The interest only exists if your team is in it. Even then it’s at a poor time for most of us and can’t see every single person with Optus paying for both.

  • spinbotters Jay (@spinbotters) reported

    I told you people I wanted to cancel my plan but you guys kept it running after I canceled I’m not paying for that optus bill... I even have evidence that I wanted to stop the plan and I agreed to pay for the pay out fee etc smh

  • aerguney Alp Erguney (@aerguney) reported

    @Optus You can't be serious. I'm in Rushcutters Bay and I had never heard coverage issues in this area until I met Optus. Not to mention that the reason I signed up is because you put an offer in my mailbox! Why do you advertise a service that you can't provide? PS Still no internet.

  • throramza Throramza (@throramza) reported

    @Optus You just keep on circle jerking me. "transfer to network team" "technical team" "case managers" "consumer team" not a single fkn team can fix. Wtf is the "social" team gonna do?