Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 03/29/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareLittleInn Clare 'Mack' McCallum (@ClareLittleInn) reported

    @carmelmccallum I am… first and foremost for their awful service within the inner city!!! @Optus

  • Frankca80011834 Frank castle (@Frankca80011834) reported

    Pretty poor form @Optus making a 74 year old woman hobble her way to a store to show ID just to upgrade a phone on an account she’s had for years….she has no drivers license or passport so wtf is she gonna do now?

  • Beltzaser ßên þrïn§loö (@Beltzaser) reported

    @Optus So who should I send the invoice to for lost productivity due to constant disconnections today? This is getting beyond stupid. One text to say there is an outage, 5 minutes another saying there is an issue.

  • knaggsy097 Trev UTID 🔰🇾🇪 (@knaggsy097) reported

    @theredevils1878 Optus 1 not bad either

  • chocca3 Clint 🐯🖤💛🏆💙❤️🦈 (@chocca3) reported

    @_Stacey_Lee_ @Chardy53102203 Well considering they had never sung that song before to celebrate victory and then were in the middle of Optus stadium singing after they had beaten the team that had been singing it after victory’s shows no class #Optics #StayHumbleDees

  • jaded61 Stevo (@jaded61) reported

    @Sandgropper2 @JulianHillMP Gladys went to Optus...these Libs maintain an unreal secret network by pulling strings n doin deals while in power, which then gets them great jobs after they leave govt

  • innocent_abroad Andy Wright-Vote ALP for Change (@innocent_abroad) reported

    @miriamcosic I changed to Optus from Telstra but my choice was between those two because of my cable connection, so I didn't have your problem. As you know, some connection issues are actually caused by the crap NBN so changing ISP doesn't help. For what it's worth Optus has been trouble free

  • ICBubbleGum 💧IronChefBubbleGum (@ICBubbleGum) reported

    @carmelmccallum Make your life easy and ditch your Optus account, regardless of their odd decision to employ a fallen Premier whose ICAC investigation is still open. Their customer service is appalling. Twice I had to escalate disputes before resolution. Way too unresponsive.

  • JonnyTimz TeejayTwoface (@JonnyTimz) reported

    @metalstuccolath @GladysB @Optus Tag nbn instead lol. Gladys doesn't give a **** and Optus socials won't know what to do. Nbn can get em in trouble on ur behalf, though it's probs worth sending them an official complaint rather than tweeting.

  • MattConnell2 Matt Connell (@MattConnell2) reported

    @Optus @OptusSport Thank you. I’m in Australia and trying to access via my home Wi-Fi. The issue has been occurring sporadically for the last week and a half or so