Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 03/11/2026 00:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Harzzilovemaddy Harzzi loves Maddy (@Harzzilovemaddy) reported

    @SamyHeath1993 @VodafoneUK I hate that it happens here in Australia aswel even when you call customer service they put you though to overseas I had problems with optus 2 weeks ago they kept saying there is NBN (internet service) at the property just plug your modem in the phone socket when there wasn't one

  • xknorth knorth (@xknorth) reported

    @JvanoFN what part of aus u from, and which provider, istg melb internet and optus are soo bad

  • megroberts Megan Roberts (@megroberts) reported

    @optus I will gladly pay $400 to get a tech out to fix my internet. But your agents all refuse (policy?) to send someone to help

  • Harzzilovemaddy Harzzi loves Maddy (@Harzzilovemaddy) reported

    @SamyHeath1993 @VodafoneUK I had the same problem with optus I was getting angry cause they wasn't listening to me when I keep telling them there is no phone line socket in the house they said there is internet there just plug in the modem to the phone socket there is none and they said hire a private tech

  • wewatchu2 LumpenproleT🐀OnStolenLand. Another Dan (@wewatchu2) reported

    @blakandblack @Telstra i made a complaint to Optus about it. Spoofing of numbers is a common problem they are trying to fix. Our only defence is Spam blockers, monitor all int'l calls and check bills

  • apesforefold Tony Pukka (@apesforefold) reported

    @PaulWilliams_85 Been monitoring this for awhile. It’s going to take a mighty effort to top Optus app TBH. There isn’t anything else like that in any sport in Aus (once they sorted the early issues). I’d be happy with just a bug free broadcast of the games and go from there though to start.

  • aclout77 aclout77 (@aclout77) reported

    @MikeCarlton01 Hows that Optus network going us taxpayers bought? You wouldnt have had anything to do with that Paul, would you?

  • jenniferho91 Jennifer Ho (@jenniferho91) reported

    @Optus please fix your “24/7” messaging service option, while I’ve been waiting for a human to speak to your robot has done nothing in the chat

  • PUBG_Cherry Cherry (@PUBG_Cherry) reported

    Follow on from the last tweet, @Telstra you are providing us with an unusable service that crashes daily and is honestly a joke of an internet, my optus phone hotspot is more reliable then your 5g home plan.

  • garigalAnj 💉 💉 🌏💧Anj of Garigal (@garigalAnj) reported

    @AlboMP @RichardYabsley One of the worst things about Abbott and Turnbull's NBN was the attempt to use old Optus cable which failed, then trying to use old Foxtel cable (HFC) which isn't sufficient. Frequently getting notifications to use mobile hotspot while "NBN Co is improving the network"!