Optus

Optus Outage Report in Portsmith, Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portsmith, Cairns, State of Queensland 03/09/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PopcornDave89 David Thomas Moore (@PopcornDave89) reported

    Hey ahh @optus wtf ay, I expect compensation if this is how you plan to handle my data. Also when do you suppose you’ll contact customers and let us know our information has been hacked and we’re at risk of identity fraud, theft etc..

  • PhilipA29893172 Philip Atkinson (@PhilipA29893172) reported

    @SuDharmapala There's one for Optus as well, which has been around a while (surprise!) called "Optus Sucks".

  • LisaHay92756018 Lisa Hayes (@LisaHay92756018) reported

    @recneps51 @Optus I found the Telecommunications Ombudsman very effective when I had problems with Telstra which they just didn't fix. One call to the TO and problem fixed in a day. Give them a try.

  • drewquine Drew Quine (@drewquine) reported

    As an @Optus customer I’ve decided it’s a financially wiser to but my personal information back from the hackers #OptusDataBreach #OptusClassAction

  • emmaandollie Polite proponent of Health & Safety 😷🍃🪟🌬💉 (@emmaandollie) reported

    @DrKate_Miller @Optus The irony is that whenever I’ve wanted to check my account info and usage, I’ve found it very difficult and usually had to reset my password. So the security for their customer interface was very high……

  • benraue Ben Raue (@benraue) reported

    I've been meaning for a while to downgrade my mobile plan since I barely use any of my GBs. The @Optus website tells me to message them, but the messaging app doesn't work. I guess they've got a bit on?

  • Banana16Eric Eric Banana (@Banana16Eric) reported

    @ZiptieZoe @NinetyF85719218 @agarner No. Not in my experience. Good companies and I mean Blue Chip follow process and procedure because they know the damage it can cause. Like this debacle from Optus. The Management from the top down needs to be replaced and introduce a new work ethic.

  • CarltonBree Bree Carlton (@CarltonBree) reported

    @CarolynJanson @KoparaFallsKid Unless you’ve been a customer with Optus historically no you won’t be affected. The delays in texts is probably just a service issue with your provider.

  • borningore Nathan Thompson (@borningore) reported

    @ianbfarquhar Even worse. I’m a former #optus customer - left them a few years ago - and I’ve just been informed that my data (including ID documents) was compromised. Why did they keep my data?

  • ExiledVictorian Ryan (@ExiledVictorian) reported

    @LysticsAFL @VicRoads Honestly I'd even be prepared to pay for this service for this peace of mind (though really Optus should be fitting the bill)