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NBN Outage Report in Kulburn, Townsville, Queensland

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Kulburn, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Kulburn, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Kulburn, Queensland

Latest outage, problems and issue reports in Kulburn and nearby locations:

  • twistieman
    Tristan Davey (@twistieman) reported from Townsville, Queensland

    @Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.

  • twistieman
    Tristan Davey (@twistieman) reported from Townsville, Queensland

    We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • levelXtreme
    .J. (@levelXtreme) reported

    @NBN_Australia So I’m stuck on 27Mbps max attainable downstream but my address is eligible for business Ethernet which for as little as $79 a month I could get a full fibre install to my house for free NBN 50/20 or $109 for 100/40 static IP etc. but because I don’t have an ABN and name too bad.

  • loulatzis
    Tracey Loulatzis (@loulatzis) reported

    @Optus total fail yet again on trying to make changes to an nbn plan. An hour and a half getting transferred repeatedly then told that area is now closed! Please train your staff better

  • p_t_parcel
    P.T.Parcel (@p_t_parcel) reported

    @NBN_Australia Thanks Darren, but this comment or reply isn’t currently fixing my internet. Still down, still unusable. How will u escalate and fix this instead of just saying “jeez that sucks, we will make a note of ur crap experience?” @NBN_Australia

  • ciaomeow
    Angie Retsos (@ciaomeow) reported

    Can't contact @NBN_Australia and @TPG_Telecom are no help. Imagine if I had to work from home, I would be screwed. Oh wait. I do work from home.

  • NoelBt
    Noel (@NoelBt) reported

    @iTnews_au "NBN to be the single fixed-line network operator for the majority of Australia, and that allowing more infrastructure-based competition to the NBN was unlikely to produce results." wow... these govt employees really said that? so competition was never good.... 1/2

  • sushedron
    SushiDrone (@sushedron) reported

    @NBN_Australia #ConfigureTheBox dammit. I'm offline and we're going into another lockdown. Worst combination

  • DrSallyCockburn
    Dr Sally Cockburn 👋🏻📞🏠😷 (@DrSallyCockburn) reported

    @NBN_Australia Hi Darren it’s just another in a a litany of errors - I’ll tweet tomorrow on the continuing saga - I’m fairly assertive but even I’m finding I’m becoming despondent - your workers are caught up in this - they could have covered all 7 dead modems in my street in one go today :(

  • wheeziemungo
    new year, old me (@wheeziemungo) reported

    @annieljensen Next step. Unfortunately we think the problem is with the NBN connection infrastructure, which comes firmly back under the #Telstra and nbn responsibilities

  • iSub
    Sub (@iSub) reported

    NBN just dropped out mid movie. Rebooted the network but still offline. Modem shows connection so one of Telstra’s techs must’ve broken the DNS settings again… @telstra

  • Agitated_Panda
    AgitatedPanda (@Agitated_Panda) reported

    @NBN_Australia cmon guys there's been an outage in my area since 12pm today its 11pm how has it not been fixed yet?