NBN outages and service status in Kulburn, Queensland

Problems in the last 24 hours in Kulburn, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Kulburn, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Kulburn, Queensland

Latest outage, problems and issue reports in Kulburn and nearby locations:

• 
  Tristan Davey (@twistieman) reported 12 minutes ago from Townsville, Queensland

  Hey @NBN_Australia. Is there any way I can sign up for outage notifications for an address? Got caught out by a maintenance outage tonight.

• 
  Scott Edwards 💉 (@SEdwards0108) reported 12 minutes ago from Townsville, Queensland

  Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

• 
  Scott Edwards 💉 (@SEdwards0108) reported 31 minutes ago from Townsville, Queensland

  I think I spent about 3.5 hours trying to arrange an NBN service provider change. Success to be determined soon (I hope).

• 
  Tristan Davey (@twistieman) reported 35 minutes ago from Townsville, Queensland

  @Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.

• 
  Tristan Davey (@twistieman) reported 58 minutes ago from Townsville, Queensland

  We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ky Broome (@KyBroome35) reported 6 minutes ago

  Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

• 
  HDex (@hdex) reported 7 minutes ago

  @NBN_Australia maintenance in my area to improve network. OK fair enough, I'll just work using mobile data for a few hours. Checking the maintenance window ... 7 days! I'm sure my bill will reflect this fact /sarcasm

• 
  Matt Finch (@MattFinch484805) reported 7 minutes ago

  @TheAusInstitute Malcolm wants to defend the country with Dorkas. Like his Dorky garbage NBN and Snowy snowflake grift. You can bet whatever Malcom here is advocating for his face will be deep in the trough

• 
  BethinCanberra (@ElbK19) reported 8 minutes ago

  @Thejimpenman Yet the business minded LNP… $2.4B on #Robodebt $5.5B to cancel the French submarine contract $50B the NOT NATIONAL NBN + 20B more thx directly to Mr Abbott $254B for LNP stage 3 taxcuts over 10yrs - stopped by Labor. Oh wait, is that ur actual beef? Missed out?

• 
  Brent Hodgson (@BrentHodgson) reported 13 minutes ago

  @geofiasco @DHughesy @aaronsmith Aside: Whether the Telstra sale was ultimately a windfall is contested. It raised $60bn to sell the assets, then we spent $60bn on NBN Co just to regain access to the assets sold and duplicate/upgrade the network we sold - and Telstra has paid something like $80-85bn in shareholder dividends along the way. In many respects, NBN shouldn't exist. It should have been the $80-85bn in "shareholder dividends" to the Public Owner that paid for the fibres to be laid - not a $60bn investment after a $60bn sale. But NBN was forced to be created after a now-shareholder-owned Telstra responded to how it might build a national broadband network with a non-compliant 12 page letter effectively saying "we won't - the copper wires are our privately-owned monopoly and we want to protect our market monopoly".

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 15 minutes ago

  My @NBN has been down since 9am & they won't come to fix issue till Monday - 4 days (2nd time in 2 wks)! My Telstra hotspotting is weak. Time to hook up with @starlink Issue here is local installer charges an arm/leg etc to install sys on roof etc. I may have to suck it up.

• 
  Courty (@turocmit) reported 17 minutes ago

  @Starlink New ticket
Subject: URGENT – Unauthorised NBN destruction by queue-jumping installer
Write: “Installer jumped other jobs, took extra cash, destroyed my NBN infrastructure instead of installing Starlink properly and connecting devices. On top plan. Demand immediate fix, replacement hardware if needed, and investigation.” Not r e a l l y what I expected 2 bill periods in. One mobile phone connected. Arguing with grok about what’s possible and what isn’t.

• 
  cockitythegalah (@jlmcmlxvii) reported 19 minutes ago

  @p_terg IT ordeal 😵‍💫 They got the NBN on today. Box nowhere near the computer and computer doesn’t have a wifi adapter. So I did the dash down the road and got them a 10m Ethernet cable and away they go.

• 
  Nick Hendrix (@hendrix_uk) reported 20 minutes ago

  @bazzacc2 Including Malcolm Turnbull who changed the specs of the @NBN_Australia from FTTP to FTTN, thus relying on old copper to transmit from the node to the dwelling It slowed down our broadband speeds significantly to save a few dollars How many billions have we lost in productivity?

• 
  Garfield C. Reynolds (@GarfieldR1966) reported 20 minutes ago

  @NBN_Australia sure enough this problem still isn’t resolved. Outage page has been showing us as facing network degradation all week. Regular dropouts and slow connectivity. Will you ever fix this???