NBN Outage Report in Kulburn, Townsville, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Kulburn, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Kulburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Kulburn, State of Queensland
Latest outage, problems and issue reports in Kulburn and nearby locations:
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Tristan Davey
(@twistieman) reported
from
Townsville, State of Queensland
We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
I think I spent about 3.5 hours trying to arrange an NBN service provider change. Success to be determined soon (I hope).
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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Tristan Davey
(@twistieman) reported
from
Townsville, State of Queensland
@Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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jo haley
(@kitjoegia) reported
@NBN_Australia Thanks for the reply the service ceased after a black out and the technician kindly restored service and also came early
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Joseph Bertolini
(@JosephBertolin8) reported
@craigreucassel @NBN_Australia I have similar experience. Solution: telecommunication ombudsman and contacting your MP.
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Reef Fielding
(@ReefFielding) reported
@craigreucassel @NBN_Australia I can make a suggestion. I had the same experience, 4 hours on hold etc. Eventually told them that when i plugged it jn, smoke comes out, next day service.
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Diane
(@woodinitbenice) reported
@craigreucassel @Richard33878882 @NBN_Australia 26 phone calls to provider plus FB messages to NBN and provider. Platitudes galore. Interview on ABC South East last Wed. Widespread problem. Telstra 4G - our backup- doesn’t work in holiday time. And this is the fire prone, trying to recover, far south coast. Disgraceful.
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jitsan
(@jit_san) reported
@Telstra unbelievable the whole town experiencing outage for mobile, nbn and phone. 2nd time in less than 2 weeks. Online chat help desk is useless. Time to use Australians in call centres #outage #outrage
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Bella Figura
(@BellaFigura5) reported
@craigreucassel @NBN_Australia I’m with you there. Infrastructure’s failed here this morning and all the NBN site/phone line does is push you to complain to the service provider. It’s unaccountable to anyone!
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Jason K 埜為
(@WildlyManifest) reported
@motbevron @craigreucassel @NBN_Australia For some reason, the mobile providers are able to provide a nearly fault free 24/7 service. I wonder why?
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Diane
(@woodinitbenice) reported
@craigreucassel Same here! Box failure on FTTC NBN is a known issue. Ours went 27 dec & given a technician date of 26 Feb !! Asked them to send a box but no reply. My retail provider eventually argued ‘medical reasons’ and it took all of 2 seconds yesterday for new box to fix the issue. 😒😡
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nbn™ Australia
(@NBN_Australia) reported
@BellaFigura5 Hi Bella, we are sorry to hear that your service is not working. Have you reported this to your provider to log a fault? They can perform further tests and if the issue is with nbn, they’ll let us know and we’ll work together to resolve and provide updates. 1/2
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TPG
(@TPG_Telecom) reported
@robertsondw It sounds like an issue has been identified within the network being controlled by the NBN Co. In this case, this will be escalated to the engineering team who will coordinate the matter with the NBN to have the issue fixed. Updates will be provided as soon as available. -Charm