NBN outages and service status in Kulburn, Queensland

Problems in the last 24 hours in Kulburn, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Kulburn, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports Near Kulburn, Queensland

Latest outage, problems and issue reports in Kulburn and nearby locations:

• 
  Scott Edwards 💉 (@SEdwards0108) reported 11 minutes ago from Townsville, Queensland

  I think I spent about 3.5 hours trying to arrange an NBN service provider change. Success to be determined soon (I hope).

• 
  Scott Edwards 💉 (@SEdwards0108) reported 18 minutes ago from Townsville, Queensland

  Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

• 
  Tristan Davey (@twistieman) reported 45 minutes ago from Townsville, Queensland

  We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.

• 
  Tristan Davey (@twistieman) reported 47 minutes ago from Townsville, Queensland

  Hey @NBN_Australia. Is there any way I can sign up for outage notifications for an address? Got caught out by a maintenance outage tonight.

• 
  Tristan Davey (@twistieman) reported 56 minutes ago from Townsville, Queensland

  @Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  durackpl (@durackpl) reported 5 minutes ago

  @ChrisEconomist 2/2 The true scale of the off-budget disaster will only be clear when someone aggregates the retained losses across all these investments, as companies do in their financial statements. I've never seen this done, but if the NBN is any guide, the total would be staggering.

• 
  willard shoko (@WillarShoko) reported 6 minutes ago

  Amazon Leo 🇦🇺 Australia NBN and Amazon’s LEO satellite internet service pushed to 2027 NBN Co and Amazon’s planned low Earth orbit (LEO) satellite-powered internet service is still a while away, with the latest update indicating a mid 2027 launch. It comes a year after the initial announcement confirming NBN Co’s partnership with Amazon. At the time, mid-2026 was the estimated start of the Amazon Leo (then known as Project Kuiper) satellite rollout. Now, the rollout is set to start “around mid-2027”, according to an online update attributed to Gavin Williams, NBN Co’s Chief Development Officer, Regional and Remote. Accompanying the announcement were more details about the NBN LEO service. As the rollout commences, NBN’s new satellite service “will be progressively available to homes and businesses across the NBN satellite footprint”. To begin with, eligible Australians will be able to access LEO internet “through participating Australian internet providers”. NBN Co also confirmed wholesale speed options of either 50Mbps downloads and 10Mbps uploads, or 100Mbps/20Mbps. Although those speeds aren’t higher than NBN’s existing satellite internet technology, the soon-to-be-retired Sky Muster array encounters notable speed drops during peak usage times, according to the ACCC’s Measuring Broadband Australia report. Sky Muster relies on geostationary (GEO) satellites, which orbit roughly 36,000km above Earth. LEO satellites operate much closer, with Amazon’s technology set to orbit at around 600 km. With less distance to travel, NBN’s upcoming service should improve latency and overall internet speeds for those reliant on satellite connectivity. By transitioning to the new satellite technology, NBN aims to compete more strongly alongside Starlink for rural Australians. ACCC’s reporting measured Starlink’s average download speed at 230.4Mbps on its premium $150 monthly Residential Max plan. For now, NBN Co plans to start testing the LEO service “later this year”, followed by customer trials before the intended mid-2027 launch.

• 
  Courty (@turocmit) reported 7 minutes ago

  @Starlink New ticket
Subject: URGENT – Unauthorised NBN destruction by queue-jumping installer
Write: “Installer jumped other jobs, took extra cash, destroyed my NBN infrastructure instead of installing Starlink properly and connecting devices. On top plan. Demand immediate fix, replacement hardware if needed, and investigation.” Not r e a l l y what I expected 2 bill periods in. One mobile phone connected. Arguing with grok about what’s possible and what isn’t.

• 
  Madeleine Love (@MCLove2024) reported 9 minutes ago

  We're paying progressively more taxes, and our services are decreasing. We just got a generic letter telling us our landline phone will be disconnected in 7 months. We used to have copper line which provided a highly reliable service in emergencies, whether power and internet was on, or not. I recall ringing a (surviving) neighbour in the middle of the Marysville 2009 Black Saturday fires. We had a chat while his smoke alarm was going off and the fire was raging outside. Phone through broadband was hopeless whenever the power or internet went down, which happens frequently. Mobiles are useless whenever the internet goes down, and not long after the power goes off. But those copper wire phones were fantastic. You could actually ring the electricity company when the power was off, and tell them that the power was off and could they fix it. I'm not joining the nbn.

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 9 minutes ago

  Still sans @NBN_Australia They came out Monday, identified the issue & refused to fix it. Told them that I was over them & that I'll be signing up with @Starlink Looking forward to receiving my kit from Starlink soon. Hotspotting with my @Telstra mobile is 1/2 speed of a snail. Painful much. Going crazy. Don't need this stress.

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 15 minutes ago

  @desmondbratcat @nbn @Starlink In a sense its not the ISPs fault, its the NBNs fault. The problem as per last week, an NBN tech came out to connect someone in my complex. Seems he unplugged me at the pit. I don't know why we still have ISPs when they just default to the NBN to come out & fix the issue.

• 
  Nirgal451 🇦🇺🇺🇦 (@Nirgal451) reported 15 minutes ago

  @cmkusher We’ve had terrible governments for 25 years. No real economic reforms and throwing tens of billions at poorly thought out thought bubbles like NBN, Inland Rail, Snowy Hydro 2.0, NDIS etc etc

• 
  Paul Galea (@VK4PWG) reported 16 minutes ago

  @TopherField I tried for 6 months to get my faulty NBN fixed (FTTN - copper/xdsl for the last 0.9km). NBN blamed the retailer who blamed NBN. I gave up and put in Starlink and have never looked back (4 years ago). NBN dug up the street 2 years ago to install fibre to the premises - I have a pit at the boundary of my property. My property is marked as 'NBN Ready'. Problem is that they never actaully pulled any fibre in the street !! The NBN is a huge scam.

• 
  🌸 NameXComrade (@namexnotblank) reported 18 minutes ago

  @EmmasLastStand @MickamiousG I built my house. Owner/builder. In a remote area. I'm using starlink. No nbn access or phone service. I hired plumbers, electricians, builder, concreters etc. They all have bank accounts. I paid electronically. The only reason for them needing cash is tax avoidance. Fraud.

• 
  Sam Guest (@SamGues97214452) reported 19 minutes ago

  @ellymelly Never, as a former employee of NBN, I had proposed a non terrestrial backup service but they flatly refused to consider updating their satellite communications, and now we are digitally vulnerable.