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NBN

NBN Outage Report in Kulburn, Townsville, Queensland

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Kulburn, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Kulburn, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Kulburn, Queensland

The most recent NBN outage reports came from the following cities: Townsville.

CityProblem TypeReport Time
Townsville Internet 2 months ago
Townsville Internet 7 months ago
Townsville Internet 7 months ago
Townsville E-mail 11 months ago
Townsville Phone 1 year ago
Townsville Wi-fi 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Kulburn, Queensland

Latest outage, problems and issue reports in Kulburn and nearby locations:

  • SEdwards0108
    Scott Edwards 💉 (@SEdwards0108) reported from Townsville, Queensland

    I think I spent about 3.5 hours trying to arrange an NBN service provider change. Success to be determined soon (I hope).

  • SEdwards0108
    Scott Edwards 💉 (@SEdwards0108) reported from Townsville, Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • twistieman
    Tristan Davey (@twistieman) reported from Townsville, Queensland

    We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.

  • twistieman
    Tristan Davey (@twistieman) reported from Townsville, Queensland

    @Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.

  • twistieman
    Tristan Davey (@twistieman) reported from Townsville, Queensland

    Hey @NBN_Australia. Is there any way I can sign up for outage notifications for an address? Got caught out by a maintenance outage tonight.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Sim_Ingram
    Simon Ingram (@Sim_Ingram) reported

    @Telstra I can't believe you can do something amazing like this and not something simple like transfer my NBN to my new place in Sydney. I'm not in a disaster Zone but have had no internet for 40 days and counting.. due to poor customer service only.

  • jackieuanevans
    Jacky (@jackieuanevans) reported

    tax dollars shouldnt go into the NBN if its a. going to be this **** b. i still have to pay monthly to use it

  • KothMelinda
    Melinda Koth (@KothMelinda) reported

    @NBN_Australia would be nice to have some nbn for a change 10 days of patchy internet. Nbn won’t take calls and no one turns up to fix it even though they are booked in to do it ........ waiting and waiting and waiting

  • lukumms
    Lukumms (@lukumms) reported

    @AustraliaPs5 Can confirm all good just secured a ps5 disc version through vodafone was already with them for nbn + 2 mobile phones. $20 a month - $750 total over 3 yrs. No issues.

  • wharrisMMA
    William Harris (@wharrisMMA) reported

    @MordredXYZ It is hit and miss but I would suggest reaching out to the ACCC. They have come down on NBN Co before and can help force them to at least communicate the issue, possible solutions and provide timelines.

  • lemon_lime
    Joshua S (@lemon_lime) reported

    @BelongAU I moved households 3 days ago and my NBN still hasn’t been switched over with very little details on why there’s been a delay. No phone number to call and your support form only offers a 48 hour response SLA. Am I being charged for this down time?

  • devoidofspin
    Gerry Waters (@devoidofspin) reported

    @somewherein84 good luck! The beauty of NBN - no need to have anything to do with them - much better deals out there. @Telstra is the most contemptuous company in Australia. Appalling customer service & determined to keep people at arms length at all times

  • Taracamb
    bnewman9 (@Taracamb) reported

    Telstra taking people's money BUT not giving land line service since NBN went through? What is wrong with these communications networks? Why do they hold supreme power over every body but still expect to be paid? Paid for what??????????????

  • nick_komo
    Nick (@nick_komo) reported from Melbourne, Victoria

    @jiggyjet1 Off and on but on now. Lately down alot i suspect NBN installations in area. But should be compensated and better warnings

  • DanRobMat
    Daniel Matthews (@DanRobMat) reported from Long Forest, Victoria

    @AstroKirsten 4 hours from send to receive . I thought the NBN was slow