NBN Outage Report in Kulburn, Townsville, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Kulburn, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Kulburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports Near Kulburn, State of Queensland
Latest outage, problems and issue reports in Kulburn and nearby locations:
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
I think I spent about 3.5 hours trying to arrange an NBN service provider change. Success to be determined soon (I hope).
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Tristan Davey
(@twistieman) reported
from
Townsville, State of Queensland
@Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.
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Tristan Davey
(@twistieman) reported
from
Townsville, State of Queensland
We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Vicki Watson
(@ScorpioGCoast) reported
@DrPollyBurey @craigreucassel @NBN_Australia Go to the TIO anyway. The companies have to pay for each referral. So it costs them for poor service.
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Oppy Penguin
(@OppyPenguin) reported
@ShaunLeaneMP @PRGuy17 @TimSmithMP 'thought network'. must be run on the NBN.
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Jools
(@a_swift_half) reported
Somehow my NBN connection has turned into 120Mb down. And it's over copper. Not complaining.
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Glenn Rose
(@gsrose) reported
@craigreucassel @JaneCaro @NBN_Australia Imagine ordering coffee and the shop gets the order wrong. When you complain they simply apologise and say we don't do anything about customer complaints until there have been 5 mistakes in a 24 hr period. That's the NBN standard
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DC
(@DCAU7) reported
@TPG_Telecom And because I don’t have faith in the NBN Co or their third party support to have it working by then, a viable alternative would be great. I asked about this in an earlier call, but she spoke about needing sign off for compensation (which is NOT what I was asking about). 3/?
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Steven Green
(@StevenGreen31) reported
@craigreucassel @NBN_Australia NBNco don't deal directly to end customers. They provide the infrastructure for ISPs to provide you with an internet service. So you should be complaining loudly to your ISP. If they drag the chain then switch to another provider. I hope you can get this resolved quickly.
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Mad Magical Muffin
(@ScullyBTeach) reported
@craigreucassel @NBN_Australia Agreed @craigreucassel, they took nearly 12 weeks to “install” our NBN modem. Friends of ours waited 5 months to get through to them and get someone out to fix theirs. Absolutely hopeless!
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TPG
(@TPG_Telecom) reported
@DCAU7 Our sincerest apologies for recent experience. We will look into this further and will dealt internally. Our engineering team are continuously pushing NBN to get this resolved the soonest possible time as there are about 83 customers being affected by the outage. -Daisy
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Moira Rayner
(@MoiraR) reported
@TyJacks46692145 @craigreucassel @NBN_Australia I realised when I was shrieking after yet another hang up from the “help line” that life is too short to deal with Telstra call centres.
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antqld
(@tonysmart57) reported
@craigreucassel @jamiemanson101 @NBN_Australia Lodge a complaint with the telco ombudsman. This will speed things up a little. I have lived this exact same nightmare.