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NBN Outage Report in Santa Barbara, Gold Coast, Queensland

Why is my NBN service not working?

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If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Santa Barbara, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Santa Barbara, Queensland

The most recent NBN outage reports came from the following cities: Gold Coast.

CityProblem TypeReport Time
Gold Coast Internet 11 days ago
Gold Coast Internet 12 days ago
Gold Coast Internet 16 days ago
Gold Coast Internet 1 month ago
Gold Coast TV 2 months ago
Stanmore Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Santa Barbara, Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • JanetGoss
    JG (@JanetGoss) reported from Gold Coast, Queensland

    @TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    @suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

  • Joshlyfry
    Joshua Lyons (@Joshlyfry) reported from Gold Coast, Queensland

    @NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

  • MickDaley1959
    Mick Daley 🛵 (@MickDaley1959) reported from Gold Coast, Queensland

    @BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

  • JOxenbridge
    Jason Oxenbridge (@JOxenbridge) reported from Gold Coast, Queensland

    @NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

  • blisspimpama
    Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    I observe the sending activity blue bar on top on screen and see this goes to sudden stop for moment then it send, indication of possible congestions, or nbn network (a new system network in australia) complications.

  • pkfrancis
    Paul Francis (@pkfrancis) reported from Gold Coast, Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • ProfBravus
    David Geelan (@ProfBravus) reported from Gold Coast, Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • sacarlin48
    🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

  • BeachGirlJan
    JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, Queensland

    @NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • supernudistband
    Super Nudist (@supernudistband) reported from Gold Coast, Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • fifimurray2
    fifimurray (@fifimurray2) reported from Gold Coast, Queensland

    @AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewmdavis
    Andrew Davis (@andrewmdavis) reported

    @Optus 3 days with <4Mbps internet after the "problem" that wasn't one before was "fixed" by NBN. On hold 56mins while an agent fault finds a fault that wasn't there beforehand, but now is following an unnecessary fix. #CustomerService

  • RebeccaHuntley2
    Rebecca Huntley (@RebeccaHuntley2) reported

    @NBN_Australia Yep yet another @Optus screw up in a long line of screw ups over the last 6 months ... just decided to cut me off the NBN without reason or warning ... currently on hold with the worst on hold music ever invented do they can reconnect me ...

  • BelongAU
    Belong (@BelongAU) reported

    @marklevy2gb Hi Mark, we're sorry to hear things didn't go as planned with your NBN technician appointment. If you can give us another buzz when you're free, we'll run further checks with you and get to the bottom of the issue -Jules

  • dunxcorp
    Dutch (@dunxcorp) reported

    @NBN_Australia STOP! Read the comment. The provider is NOT the problem. NBN in the contract state you throttle back VPN traffic.

  • howtoleaveamark
    clybes (@howtoleaveamark) reported

    @Aussie_BB Hey team, our NBN connection had been consistently experiencing dropouts, since December, despite following technical assistance provided from your team. I've DM'd details so if someone can please support our paid service to work that would be much appreciated, thanks.

  • bighats61
    Bighats (@bighats61) reported

    @TurnbullMalcolm How can you comment on how something will perform or be serviced into the future...NBN is still not completed and has continuous problems!

  • Brettleikas
    8 (@Brettleikas) reported

    @grusherx Plus in seriousness the nbn was so bad back around that time

  • DarrylMason
    Darryl Mason (@DarrylMason) reported

    It's 2023, and the local @NBN still switches off everytime it rains. it rained 12 times today, so 12 outages Until 6pm when it just shut off completely for everyone around me. No messages, no explanations from NBN or @iiNet. They charge $70 to $120 a month for this pathetic crap.

  • JA505935
    JA (@JA505935) reported

    @Optus My NBN internet is down in the Chadstone at the moment. What is the ETA for this being back on line.

  • tazgecko
    White Rabbit (@tazgecko) reported

    @marble_wraith @Zemochcb @TurnbullMalcolm What happened with the NBN was atrocious. Looking for an alternative to their opposition's policy and coming up with a bad idea, then selling it. But we can divide the issues. The subs will degrade our defence while making us dependant on another. Expensive and dangerous.