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NBN Outage Report in Santa Barbara, Gold Coast, Queensland

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Santa Barbara, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Santa Barbara, Queensland

The most recent NBN outage reports came from the following cities: Gold Coast, and Stanmore.

CityProblem TypeReport Time
Gold Coast Internet 7 days ago
Gold Coast Internet 8 days ago
Gold Coast Internet 12 days ago
Gold Coast Internet 1 month ago
Gold Coast TV 1 month ago
Stanmore Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Santa Barbara, Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • sacarlin48
    🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

  • Spankyhunter
    Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland

    @Telstra good job.. nbn down the entire preliminary final. Useless

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • Spankyhunter
    Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland

    @Telstra guess the outage is preparing for next week. Nbn goes down for grand finals No hope to actually watch it.

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

  • ronburgundy767
    David Corrigan (@ronburgundy767) reported from Gold Coast, Queensland

    Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??

  • blisspimpama
    Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • singaporedavid1
    David (@singaporedavid1) reported from Gold Coast, Queensland

    @Doc_E_Brown_ @NBN_Australia No. It was to stop the constant downtime with the NBN due to outages and maintenance. The speed of the NBN wasn’t the problem. When you work from home, the NBN isn’t an option unfortunately. Thank god for Starlink.

  • Tayzlor
    Taylor Schon (@Tayzlor) reported from Gold Coast, Queensland

    @BrowntownBrew @NBN_Australia I don’t respect anyone on here who hides behind an avatar and isn’t their true personage. Troll and suck up on the big nanny state like the ****** you are deep down. You make me ashamed you’re in australia, more of the r selected feckless useless largesse

  • pkfrancis
    Paul Francis (@pkfrancis) reported from Gold Coast, Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • JanetGoss
    JG (@JanetGoss) reported from Gold Coast, Queensland

    @TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • Spankyhunter
    Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland

    @Telstra nbn goes down right when the football preliminary starts. Down the whole match so far. Great service. Have to watch on my phone Great service....... not Still down in miami qld Guess your network can't handle finals times

  • BeachGirlJan
    JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, Queensland

    @NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

  • Joshlyfry
    Joshua Lyons (@Joshlyfry) reported from Gold Coast, Queensland

    @NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

  • jomagoo68
    Magoo (@jomagoo68) reported from Gold Coast, Queensland

    @rob_tat Labor never built the NBN. They just planned it on the back of a cocktail napkin

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    @suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

  • fifimurray2
    fifimurray (@fifimurray2) reported from Gold Coast, Queensland

    @AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.

  • supernudistband
    Super Nudist (@supernudistband) reported from Gold Coast, Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • StefanTheNurse
    🇺🇦Stefan Campbell (@StefanTheNurse) reported

    @stockwell_c @erstkate I wouldn’t do it often but I enjoyed the time I was called by the “NBN” about my “PC”. 15 minutes trying to help me stop my computer “slowing the entire internet worldwide”. I had no NBN and my PC was a Mac.

  • CoxyJindas
    Chris Cox (@CoxyJindas) reported

    Sorry not sorry to the scam caller pretending to be from the NBN claiming my internet has been hacked for the very sweary telling off I gave you. You bring shame to your family you piece of ****.

  • NBN_Australia
    nbn™ Australia (@NBN_Australia) reported

    @MSammytam We have technicians working to restore services where safe. In line with advice from NSW emergency services, nbn has declared parts of the region as unsafe for technicians to enter, unless it is deemed critical. 2/3

  • Optus
    Optus (@Optus) reported

    @TheLudlowLad NBN are already aware of this and their technicians are working to fix it as soon as possible. Unfortunately, there is no time frame for resolution at the moment. Apologies for the inconvenience. Kartik

  • spo0kyxspice
    SpookyxSpice 👻 Physical Media Fiend (@spo0kyxspice) reported

    🙄 @TPG_Telecom something is interfering with our network, NBN won't let any device connect to non 5G network. Yet NBN 5G network dropping out like crazy, nothing will load. Speed tests showing speeds up to 90mbps which I never get yet pay for 100NBN. Getting ridiculous.

  • geepee50
    Geepee (@geepee50) reported

    @ScallywagRay It’s truly awful. I can’t stomach more than a few mins. Our NBN went off line for a couple of days and I witnessed some hideous tellie in that time. Unbearable pap.

  • DazzaWhitmey
    Dazza (@DazzaWhitmey) reported

    @GuardianAus So may not support a Party Who gave us Medicare Superannuation NDIS NBN Strong on Renewables and Climate Change Interesting.

  • rowly_emmett
    Rowly Emmett (@rowly_emmett) reported

    @NBN_Australia @Rubbly That isn’t a network status page; that tells a consumer if the NBN has an outage at a specific address, which they already know as they likely have an outage. How about status of nodes and regions? Coolangatta has gone dark again but why? Yeah the status page says FA.

  • MarkODo56940751
    Mark O’Donnell (@MarkODo56940751) reported from Hobart, Tasmania

    @MikeCarlton01 So between Turnbull and Morrison they have delivered the two most costly blunders in a Australian history in the Submarines and the NBN, all from the better money managers wtf

  • Rubbly
    BomBom (@Rubbly) reported

    @NBN_Australia any notice on what's happening at acacia ridge qld? Our Internet's been out for 4 days in MacGregor but we know that area flooded pretty bad begin of march. Is it being upgraded or does it have something to do w something in our suburb?