NBN Outage in Santa Barbara, Gold Coast, State of Queensland

Unfortunately due to @DodoAustralia's service today's stream was Broken and had to be cut short. Gotta love being promised Internet speeds you're not receiving~ #australia #nbn #dodoaustralia

I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

@adamajacoby Australia post is only poorly, run to get NBN level bonuses you will need to damn your nation to an internet ghetto.

Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

Both home and work internet collapsed this morning at 2am for some reason, weird NBN outage. But because I’m with @Aussie_BB I could easily diagnose connection states, NTD statuses, and perform a port reset on both 1600km away to get them working again without getting out of bed.

NBN has reached my area, which means I am going to have a crappier internet connection, for the past year it's actually been good. But NBN in Australia sucks, especially for a gamer.

Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

@sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.

@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.

@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.

@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

@hcgray @NBN_Australia Optus is **** go Aussie bb

@lynlinking @WgarNews That’s probably because of our crap NBN

@TPG_Telecom Hi there - my NBN home internet seems to be having issues this evening. Was running really slowly when I got home, so I reset the NTD and my router. Now I have no internet - seems to be DNS related? Reset both devices a few times without success. Any advice?

@cjlc1829 Without any further details on your address etc, I am unable to provide further information. However I can advise that NBN equipment/technology is owned and updated by NBN and companies like Optus, are the provider of the service that that technology allows. Casey

Australia’s PM relied on NBN copper network... coal powered. No wonders we had technical problems... 🙄

@NBN_Australia The NBN only offers 12mbit internet during coexistence and only guarantees 25mbit after that. My provider is unable to do anything about the crappy NBN network except suggest that I use 4G instead. There has been demand for FTTP for 7 years already. HURRY UP!

@D_Melissa2 @TurnbullMalcolm You have your opinion & I have mine. Turnbull was a crap PM as far as I'm concerned & I base it on his actions as while PM. He also gave us a crap NBN. He's may be a good person, that's why there were great expectations of him, unfortunately he was a weak, gutless leader!

@DrRimmer This failure and the NBN failure would ensure the LNP never governed again if the MSM reported it correctly.

Again, my @NBN_Australia connection is living up to the nickname: no bloody network. Second time we've had a proper outage in as many months, and no available appointments till Tuesday. #nbn #auspol

Love to sit around all afternoon for an @NBN_Australia technician who never arrives... Love when the appointment is 1-5 on a Friday so now I can't do anything about it until Monday. Love not having Internet for over a week.