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NBN Outage Report in Santa Barbara, Gold Coast, Queensland

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Santa Barbara, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Santa Barbara, Queensland

The most recent NBN outage reports came from the following cities: Gold Coast, and Stanmore.

CityProblem TypeReport Time
Gold Coast Internet 6 days ago
Gold Coast Internet 7 days ago
Gold Coast Internet 11 days ago
Gold Coast Internet 1 month ago
Gold Coast TV 1 month ago
Stanmore Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Santa Barbara, Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • supernudistband
    Super Nudist (@supernudistband) reported from Gold Coast, Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • JOxenbridge
    Jason Oxenbridge (@JOxenbridge) reported from Gold Coast, Queensland

    @NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • Joshlyfry
    Joshua Lyons (@Joshlyfry) reported from Gold Coast, Queensland

    @NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • ronburgundy767
    David Corrigan (@ronburgundy767) reported from Gold Coast, Queensland

    Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • BeachGirlJan
    JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, Queensland

    @NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

  • fifimurray2
    fifimurray (@fifimurray2) reported from Gold Coast, Queensland

    @AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.

  • jomagoo68
    Magoo (@jomagoo68) reported from Gold Coast, Queensland

    @rob_tat Labor never built the NBN. They just planned it on the back of a cocktail napkin

  • JanetGoss
    JG (@JanetGoss) reported from Gold Coast, Queensland

    @TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    @suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

  • sacarlin48
    🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

  • blisspimpama
    Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • pkfrancis
    Paul Francis (@pkfrancis) reported from Gold Coast, Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • ProfBravus
    David Geelan (@ProfBravus) reported from Gold Coast, Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • MickDaley1959
    Mick Daley 🛵 (@MickDaley1959) reported from Gold Coast, Queensland

    @BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • james_stracey
    James Stracey (@james_stracey) reported

    @NBN_Australia I was never able to get ADSL however I’m still only getting ADSL2 speeds on a NBN FTTN connection. It looks like another two year wait till my family of 5 can work and school remotely, simultaneously…

  • DavidGWhitting1
    David G Whittingham (@DavidGWhitting1) reported

    @cathywilcox1 Contacting the real NBN ain’t easy either. It took me a week to persuade Telstra my NBN was stuffed and another week for someone from NBN to fix it. No Net for a fortnight isn’t acceptable these days. Everyone (almost) relies on it.

  • ssharwood
    Simon Sharwood (@ssharwood) reported

    A messy wholesaler>retailer interface and customer service falling through the cracks was a feature of the pre-NBN telco industry. It was known to be bad for all concerned. It hasn't been fixed. Yet connectivity has only become more important in that time.

  • the_viper_420
    🔥 The Viper 2.0 🔥 (@the_viper_420) reported

    I need a cute nerd to do tech support for my NBN next week 🥺

  • tabAFER
    Tabatha (@tabAFER) reported

    Is anyone else having as many speed issues and frequent drop outs as we are on @Optus NBN? Pretty much over it at this point. Impossible to get anything done when your supposed highest speed connection can’t even load the Speedtest website.

  • calliopeski
    bendotu (@calliopeski) reported

    @joshgnosis I was offered a 6-month free upgrade to 250 Mbps (from 100 Mbps). Only problem was we finally got a wee bit closer to to the 100 Mbps we’d been paying for all along. And still slower than when we paid 1/3 less before the bloody NBN.

  • ManifestoDigi
    Digital Manifesto: Ellen Cresswell (@ManifestoDigi) reported

    @WriterEbony @SuDharmapala Meanwhile I can’t get an nbn engineer to fix my parents dodgy broadband. It’s been 6 months…

  • shanewi11iams77
    Shane Williams (@shanewi11iams77) reported

    @MrKRudd Never thought of the wrecking of NBN as protecting Foxtel, interesting. They were supposed to save millions and offer better services, etc. It didn't and they ruined a fantastic opportunity to have world-class internet in almost every home. "We now proudly stand in 62nd place"

  • Verboskitty
    Omit the Union Jack (@Verboskitty) reported

    @cathywilcox1 Nicole of NBN still calls even though I always hang up on her.

  • nanook83
    Nanook (@nanook83) reported

    @exetel any word on NBN outage in Melbourne? PARKDALE 3195 to be precise?