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NBN Outage Report in Santa Barbara, Gold Coast, Queensland

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Santa Barbara, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Santa Barbara, Queensland

The most recent NBN outage reports came from the following cities: Gold Coast, and Stanmore.

CityProblem TypeReport Time
Gold Coast Internet 7 days ago
Gold Coast Internet 8 days ago
Gold Coast Internet 12 days ago
Gold Coast Internet 1 month ago
Gold Coast TV 1 month ago
Stanmore Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Santa Barbara, Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • blisspimpama
    Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • JOxenbridge
    Jason Oxenbridge (@JOxenbridge) reported from Gold Coast, Queensland

    @NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

  • JanetGoss
    JG (@JanetGoss) reported from Gold Coast, Queensland

    @TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

  • MickDaley1959
    Mick Daley 🛵 (@MickDaley1959) reported from Gold Coast, Queensland

    @BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

  • fifimurray2
    fifimurray (@fifimurray2) reported from Gold Coast, Queensland

    @AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

  • supernudistband
    Super Nudist (@supernudistband) reported from Gold Coast, Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • sacarlin48
    🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • BeachGirlJan
    JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, Queensland

    @NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • Joshlyfry
    Joshua Lyons (@Joshlyfry) reported from Gold Coast, Queensland

    @NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

  • ronburgundy767
    David Corrigan (@ronburgundy767) reported from Gold Coast, Queensland

    Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??

  • pkfrancis
    Paul Francis (@pkfrancis) reported from Gold Coast, Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    @suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • jomagoo68
    Magoo (@jomagoo68) reported from Gold Coast, Queensland

    @rob_tat Labor never built the NBN. They just planned it on the back of a cocktail napkin

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • CUCUMBER_WARMER
    unlicensed ***** transplant donor (@CUCUMBER_WARMER) reported

    @toddsampsonOz Yeah thanks pal for simmering down my brain disorder to be caused by the internet. My friend has an over-active thyroid which likely also caused by the internet! And don’t get my started on Geoff- he had all his fingers until NBN was installed in his townhouse, now only 4 😞

  • EliasHNasser
    ☕️ Elias Nasser الياس حبيب نصر (@EliasHNasser) reported

    @Telstra I am having continual drop out of service despite troubleshooting & restarting modem & nbn devices I have checked Telstra & NBN websites for any known outages in my area & there is nothing I would be grateful if you could DM me to assist Regards, 30 yr Customer

  • TheMaskedUnit
    The Masked Unit (@TheMaskedUnit) reported

    FFS. I had an @Optus 4G modem for a bit before we got the NBN about 3 years ago. The only account I've ever had with them. Just got the email about the hack. Why ******** did they still have my info?

  • hoddo461
    hoddo(peter hodgson) ex union thug. (@hoddo461) reported

    @nineislands I've been with DoDo for years and only had a couple of problems, one an NBN fault, which they sorted in 24hrs. I've got the min DL speed unlimited ($69)but can run 3-4 devices simultaneously including watching stream tv & NF without buffering. 3 phones with 20gig for $20 each pm

  • byronmelbourne
    Byron Holder (@byronmelbourne) reported

    Shout out to @AussieBroadband . Calling on a Sunday evening for technical support. Wait time - 1min. Support fixed the problem in <5min. Not that’s service. Oh - and speedtest now shows 414mbps /45mbps download for a HFC NBN connection. #happy #CustomerService #excellence

  • Dustin62184999
    Dustin (@Dustin62184999) reported

    @GusGguuss Why tf is my NBN still so slow then? And I have the top plan!

  • virgotweet
    Stuart Tomlinson (@virgotweet) reported

    Optus has arranged for an NBN technician to come next week to fix our NBN .

  • DrAndrewHuang
    Dr Andrew Huang 黄延祺 (@DrAndrewHuang) reported

    Just doing some transcription of an interview this morning. One interviewee was in the UK and I was in France at the time. The internet connection was terrible. Can't blame the NBN for that one. #firstworldproblems.

  • glenniclem
    glenda clementson (@glenniclem) reported

    @virgotweet My sentiments when internet provider can’t provide as its a NBN problem (LNP stopped installation of fibre to house)

  • StevenFMallia
    Steven Frank Mallia (@StevenFMallia) reported

    @Optus yet to receive an update regarding an NBN outage. It’s nearly 48 hours.