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NBN Outage Report in Santa Barbara, Gold Coast, Queensland

Why is my NBN service not working?

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If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Santa Barbara, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Santa Barbara, Queensland

The most recent NBN outage reports came from the following cities: Gold Coast, and Stanmore.

CityProblem TypeReport Time
Gold Coast Internet 9 days ago
Gold Coast Internet 11 days ago
Gold Coast Internet 14 days ago
Gold Coast Internet 1 month ago
Gold Coast TV 2 months ago
Stanmore Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Santa Barbara, Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • JOxenbridge
    Jason Oxenbridge (@JOxenbridge) reported from Gold Coast, Queensland

    @NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    @suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

  • sacarlin48
    🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

  • BeachGirlJan
    JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, Queensland

    @NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

  • JanetGoss
    JG (@JanetGoss) reported from Gold Coast, Queensland

    @TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

  • ronburgundy767
    David Corrigan (@ronburgundy767) reported from Gold Coast, Queensland

    Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??

  • blisspimpama
    Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • jomagoo68
    Magoo (@jomagoo68) reported from Gold Coast, Queensland

    @rob_tat Labor never built the NBN. They just planned it on the back of a cocktail napkin

  • singaporedavid1
    David (@singaporedavid1) reported from Gold Coast, Queensland

    @Doc_E_Brown_ @NBN_Australia No. It was to stop the constant downtime with the NBN due to outages and maintenance. The speed of the NBN wasn’t the problem. When you work from home, the NBN isn’t an option unfortunately. Thank god for Starlink.

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • Joshlyfry
    Joshua Lyons (@Joshlyfry) reported from Gold Coast, Queensland

    @NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

  • pkfrancis
    Paul Francis (@pkfrancis) reported from Gold Coast, Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

  • fifimurray2
    fifimurray (@fifimurray2) reported from Gold Coast, Queensland

    @AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.

  • supernudistband
    Super Nudist (@supernudistband) reported from Gold Coast, Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • MickDaley1959
    Mick Daley 🛵 (@MickDaley1959) reported from Gold Coast, Queensland

    @BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • rebekkap
    rebekkap (@rebekkap) reported

    Beyond frustrated w/ @Optus. Ever since NBN was connected ongoing issues w/ being charged for fetch services they promised I wouldn't be, supervisor called last month & promised it wouldn't happen again... guess what. It just happened again.

  • Zoldar
    BizzDesign (@Zoldar) reported

    @NickyVeitch @Telstra @NBN_Australia You are on the best system already, why are you trying to change, they just changed coaxial cable over to NBN, my speed went from 145Mbps to 98Mbps, so they refund me $20 a month as I lost speed and they could not fix lol. Win for me I think.

  • ewster
    ‏Ewen Bell (@ewster) reported

    @NBN_Australia Vocus were a total disaster and I found a provider who doesn't use their network.

  • WindsorAdele
    Adele Windsor (@WindsorAdele) reported

    @Telstra @jaiallison I have the same issue. It's been 26 hours and I can't purchase Internet. Now it's going to take another 3 days to verify whether the premises are NBN ready. If this were a joke it would be funny, but it isn't. Do you have humans to speak with?

  • NBarton
    Nathan Barton (@NBarton) reported

    @BelindaJones68 This will lead to real jobs, which leads to real tax which pays for all our social services. only stupid part is this should have been 20 years ago. beyond stupid we didn't do this when Obama increased commerical role in space. Talk about NBN being important, this is next level

  • eccentricnumpty
    (@eccentricnumpty) reported

    Wild work moment #48385 I had a customer call the store asking about problems he was having with his mobile and questions he had about NBN (Australian internet connection). I answer all his questions. He then asks for my name and wants me to do the sale. Pretty un-noteworthy.

  • ch0zodia
    chloe rou (@ch0zodia) reported

    Optus really needs to sort their **** out and get my NBN working again. I cannot generate income if I cannot get online you useless *****.

  • diamondjim_king
    Diamond Jim King (@diamondjim_king) reported

    @James_Jeffrey $4.5B won’t ‘fix’ the NBN. It will improve some bits of it, but it’s much more fundamentally broken than that.

  • iiNet
    iiNet (@iiNet) reported

    @Streetyy_ We're sorry to hear that there's a delay in getting your NBN service up and running. We'd happy to look into this for you, and if you can send us a DM with your username, email address or phone number we can get on that - Chris

  • TPG_Telecom
    TPG (@TPG_Telecom) reported

    @kizz3r The issue has now been raised to NBN Co for further checking. The Engineer will be in touch as soon as na update becomes available. We apologise for the inconvenience. -Ahra