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NBN Outage Report in Santa Barbara, Gold Coast, Queensland

Why is my NBN service not working?

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If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Santa Barbara, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Santa Barbara, Queensland

The most recent NBN outage reports came from the following cities: Gold Coast, and Stanmore.

CityProblem TypeReport Time
Gold Coast Internet 3 days ago
Gold Coast Internet 4 days ago
Gold Coast Internet 8 days ago
Gold Coast Internet 1 month ago
Gold Coast TV 1 month ago
Stanmore Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Santa Barbara, Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • Joshlyfry
    Joshua Lyons (@Joshlyfry) reported from Gold Coast, Queensland

    @NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

  • Tayzlor
    Taylor Schon (@Tayzlor) reported from Gold Coast, Queensland

    @BrowntownBrew @NBN_Australia I don’t respect anyone on here who hides behind an avatar and isn’t their true personage. Troll and suck up on the big nanny state like the ****** you are deep down. You make me ashamed you’re in australia, more of the r selected feckless useless largesse

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

  • MickDaley1959
    Mick Daley 🛵 (@MickDaley1959) reported from Gold Coast, Queensland

    @BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • fifimurray2
    fifimurray (@fifimurray2) reported from Gold Coast, Queensland

    @AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.

  • jomagoo68
    Magoo (@jomagoo68) reported from Gold Coast, Queensland

    @rob_tat Labor never built the NBN. They just planned it on the back of a cocktail napkin

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    @suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

  • JanetGoss
    JG (@JanetGoss) reported from Gold Coast, Queensland

    @TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

  • pkfrancis
    Paul Francis (@pkfrancis) reported from Gold Coast, Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • ronburgundy767
    David Corrigan (@ronburgundy767) reported from Gold Coast, Queensland

    Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??

  • supernudistband
    Super Nudist (@supernudistband) reported from Gold Coast, Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • blisspimpama
    Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • sacarlin48
    🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • singaporedavid1
    David (@singaporedavid1) reported from Gold Coast, Queensland

    @Doc_E_Brown_ @NBN_Australia No. It was to stop the constant downtime with the NBN due to outages and maintenance. The speed of the NBN wasn’t the problem. When you work from home, the NBN isn’t an option unfortunately. Thank god for Starlink.

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • LeithEriksonABF
    Leith (@LeithEriksonABF) reported from Gold Coast, Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • BeachGirlJan
    JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, Queensland

    @NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • befff_ab
    Befff (@befff_ab) reported

    Friday we had an NBN outage and tomorrow we have been given a 10 hour window for an electricity outage. Don't these people know we're in lockdown?

  • No1MachopFanVGC
    Rob (@No1MachopFanVGC) reported

    @declanmartin75 "Help! My tenant won't stop whinging about is fallen towel rack, wonky toilet seat or lack of access to NBN!"

  • t_lattanzio
    Professional Tane Lattanzio (@t_lattanzio) reported

    Love to see the same on: - NBN - defunding fire departments - offshore detention - welfare cuts - job service agencies - avoiding lockdowns for as long as possible (@GladysB 👀)

  • njames
    Nigel James (@njames) reported

    It's pretty sad when 4g is more reliable than you NBN service from @TPG_Telecom

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported

    @JulianLeeser Sadly, this is the end result of your party’s disastrous decision to sell Telstra. So please make sure they never make the mistake of selling the #NBN. We only have telephones in the bush because the PMG was government funded to do the rollout. Ditto broadband.

  • kdwagz
    Limp Chriskit (@kdwagz) reported

    @NBN_Australia do you guys have an ombudsman or someone I can contact besides my "service provider"? This issue for #HFC and now a delay in your program is going on way to long.

  • fidzeh
    GG | fidzeh (@fidzeh) reported

    @TPG_Telecom @NBN_Australia how long is this outage going to be ?? this is getting ridiculous....

  • OreganoJeauxns
    Oregano Jones, Lawperson. (@OreganoJeauxns) reported

    @rafaellacj @colwight That's definitely a mistake. At first instance, send your queries to NBN Co. If they can't help, contact the Governor-General.

  • schottgun93
    Philip Schott (@schottgun93) reported

    @NBN_Australia I don't know why i expected a more helpful response, but anyway it is certainly an NBN issue as my neighbours are all having an outage as well and we all have different providers. Would be great if someone can fix it ASAP as we all have jobs to do...

  • MuraOCE
    Mura (@MuraOCE) reported

    NBN are actually clowns. "We will fix it on the 5th" nothing happens. Call them today "we don't have net yet, whats up?". I kid you not "oh you but you do have internet!" As i clearly don't all i get back is "we will escalate the problem" no date given. Its been 3 bloody weeks!