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NBN

NBN Outage Report in Glen Iris, Stonnington, Victoria

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Glen Iris, Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Total Blackout 19 hours ago
Melbourne Internet 1 day ago
Melbourne TV 1 day ago
Melbourne Internet 3 days ago
Melbourne Wi-fi 3 days ago
Melbourne Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • leo_cadle
    💧 Makin' a Mess #ARRF 🇦🇺 (@leo_cadle) reported from Melbourne, Victoria

    So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days

  • Barnesm_
    michael barnes (@Barnesm_) reported from Melbourne, Victoria

    @Loud_Lass I got a letter gave 12 month notice, got on to it straight away, still took 4months to get a working NBN connection up and running. I wiuld advise Don't leave it to later or it might no be installed when old network cut off.

  • eileen_1956
    Eileen B Kenny (@eileen_1956) reported from Melbourne, Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

  • robertnash74
    Robert Nash (@robertnash74) reported from Melbourne, Victoria

    @Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @NBN_Australia I did twice and no one knows issue..

  • trainspotter67
    Drew James. 加油 (@trainspotter67) reported from Melbourne, Victoria

    Hey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.

  • mikjcal
    Mick (@mikjcal) reported from Melbourne, Victoria

    @colin_aus @BeauGiles @Aussie_BB I vote for Aussie BB too... yes call centres are in Gippsland in country Victoria... Personally I’m with Vodafone NBN who are great, but if you want top service then Aussie BB is the way to go. My friends who are with them rave about them.

  • EFCcorrespond
    The Correspondent (@EFCcorrespond) reported from Melbourne, Victoria

    @Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

  • MattNoonAU
    Matt (@MattNoonAU) reported from Melbourne, Victoria

    @NBN_Australia will go down in history as the biggest white elephant of all time. You should have just let me stay on HFC. Adding the NBN to the front of it has turned it into a steaming pile of dogshit. #nbnshitshow

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @NBN_Australia It is! But we need an explanation as to what the issue is!!

  • gtvone
    Simon Pollock (@gtvone) reported from Melbourne, Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • damethelog
    A’tuin Sneezed (@damethelog) reported from Melbourne, Victoria

    Can someone please explain how @NBN_Australia works. We had perfectly serviceable internet, then a bloke arrives 3 weeks ago and says NBN is going in. But, we don’t need it. Too bad, it’s going in 1/

  • dhiren_adatia
    Dhiren Adatia (@dhiren_adatia) reported from Melbourne, Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!

  • fulv1977
    Fulvio Antonelli (@fulv1977) reported from Melbourne, Victoria

    Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.

  • __medwards
    MTE (@__medwards) reported from Melbourne, Victoria

    Stupid NBN 🙄

  • gtvone
    Simon Pollock (@gtvone) reported from Melbourne, Victoria

    @NBN_Australia I did, but I’m the two months I had left at the address, it didn’t change - I’m about to move back to that address, so we shall see 👌🏻 (and I’m about to move out of this address so I’m not fussed...) ...but it must be damn frustrating for others 🤯

  • trainspotter67
    Drew James. 加油 (@trainspotter67) reported from Melbourne, Victoria

    All I want from @Telstra is a working nbn service. Just please.

  • mektronik
    mektronik (@mektronik) reported from Melbourne, Victoria

    @GeochemOz @Alabasterade NBN was deliberately broken so more $$ could be funneled to pensioners!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamwa
    Doc Croc (@Jamwa) reported

    @NBN_Australia I decided to call on the landline & got through & was entirely done with the call with all information in hand within 10 minutes while the hold on my mobile was approaching 3 hours. 🙃👍 Apparently its known issues in our area & should be fixed by Friday.

  • Jamwa
    Doc Croc (@Jamwa) reported

    @Telstra Hi, your phone support keeps auto-kicking me off to the self-serve chat thing because it thinks our NBN is still awaiting delivery when it actually arrived a week ago & was set up by me yesterday. It's significantly worse than the cable service we had before. Help?

  • AbsentmindedAus
    💧Evelyn Scott (@AbsentmindedAus) reported

    @TPG_Telecom What's the latest in regarding NBN outage in Moorooka/Tarragindi area Brisbane southside? No Internet availability today. Last sms from TPG was around 11.30am.

  • NBN_Australia
    nbn™ Australia (@NBN_Australia) reported

    @holidaydreamer_ Hey Bonnie, we understand how frustrating this could be. nbn is required to deliver a one-time charge of $300 to the phone and internet providers that place an order for an nbn broadband access network service to a new development, 1/2

  • HABANGS1
    HABANGS (@HABANGS1) reported

    @Optus NBN internet disruptions for weeks. Support teams in constant denial mode

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @kingposeidon96 @NBN_Australia Abbott and Turnbull crippled the #nbn when they decided it would be quicker and cheaper to cut corners and deliver an unreliable, costly mixed tech mess network.

  • HABANGS1
    HABANGS (@HABANGS1) reported

    @Optus Never ever move to Optus NBN . Network bad; Support even worse. Some of the poorest support teams ever

  • bull3tblitz34
    Bull3tblitz34 (@bull3tblitz34) reported

    The @NBN_Australia is ******* hopeless, meant to have a technician turn up today to fix the issue, but then they select the wrong MAC address and say we have a data transfer both ways. How stupid can you be. I've now had to make 4 different appointments over the last 2 weeks

  • gagansahni75
    GAGANDEEP SAHNI (@gagansahni75) reported

    @Optus NBN service not working today, any reported ongoing issue?

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM