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NBN

NBN Outage Report in Glen Iris, Stonnington, Victoria

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Glen Iris, Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 11 hours ago
Melbourne Wi-fi 20 hours ago
Melbourne Internet 1 day ago
Melbourne Internet 3 days ago
Melbourne Internet 3 days ago
Melbourne Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • algo_anthill
    Dancer, your Space Dad ๐Ÿ๐Ÿ๐Ÿ๐Ÿ (@algo_anthill) reported from Melbourne, Victoria

    @NBN_Australia I'm at a friend's right now. They haven't had service for four days. Same thing as last time, but then it was two weeks.

  • poidahdubya
    Poidah Dubya (@poidahdubya) reported from Melbourne, Victoria

    @katherinefeeney Mine said 2 minutes but Iโ€™m on the NBN so could be down to that.

  • cpjones44
    Chris Jones (@cpjones44) reported from Melbourne, Victoria

    @NBN_Australia I have responded via DM. The only acceptable solution is to use the internal wiring I had installed when building the house, remove the conduit and perform any repairs needed to the property (inside and out) and clean up your mess.

  • algo_anthill
    Dancer, your Space Dad ๐Ÿ๐Ÿ๐Ÿ๐Ÿ (@algo_anthill) reported from Melbourne, Victoria

    NBN had been kind of spotty today. Clearly an infrastructure issue. It's been out now for almost an hour.

  • notMattyMac
    Matty Mac | sG (@notMattyMac) reported from Melbourne, Victoria

    First world prices for third world service and quality. Great work @NBN_Australia you're an absolute disgrace. I'm not even gonna blame @MyRepublicAU because their hands are tied and you'll both handball the blame. No accountability whatsoever.

  • Clarke_NZL
    Clarke (@Clarke_NZL) reported from Melbourne, Victoria

    @LwHP_Token Never had that problem #nbn

  • AndrewWirski
    Andrew Wirski (@AndrewWirski) reported from Melbourne, Victoria

    NBN is more evidence that businesses organized by government always turn to shit.

  • RomerJon17
    Rรถmer Jonathan | Ansett (@RomerJon17) reported from Melbourne, Victoria

    I guess I finally fixed the 4G network issue on my Note 8 phone and NBN drop outs over 5 weeks...

  • EFCcorrespond
    The Correspondent (@EFCcorrespond) reported from Melbourne, Victoria

    @Optus NBN outage in Thornbury 3071. Dead at my place...

  • EFCcorrespond
    The Correspondent (@EFCcorrespond) reported from Melbourne, Victoria

    @NBN_Australia Thanks, Optus have smsd re local outage. Nothing on Twitter, crazy!

  • sparxnfrost
    Lord of Origami and Bearded Giantess (@sparxnfrost) reported from Melbourne, Victoria

    They mentioned '*****' in training today, a type of tech issue for a particular nbn class. I lay no claim to being mature, but the entire room couldn't keep a straight face when discussing '*****'...

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @thatdavidhooper I am having heartburn from Optus and NBN.Having them out to repair my NBN fault for a third time in a week.Thank goodness I donโ€™t rely on it to work from home. I would be in strife.With pretty much a duopoly on services and monopoly on network,they donโ€™t really strive to please.

  • AntB77
    Ant (@AntB77) reported from Melbourne, Victoria

    @kristoforlawson @iTnews_au @rycrozier Ive been getting 120 down for the past 6 years with Telstra cable. NBN should be using GB speeds

  • guzmany
    1985OZ (@guzmany) reported from Melbourne, Victoria

    @keanimj @MyRepublicAU @NBN_Australia My service has been terrible for a while now. Changing service providers tomorrow. #myrepublicdidntworkforme

  • terencehuynh
    Terence Huynh ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‘จ๐Ÿปโ€๐Ÿ’ปโœ๏ธ (@terencehuynh) reported from Melbourne, Victoria

    Yeah, NBN really has terrible PR if this is their response to a journo.

  • unintimidating
    tim moss (@unintimidating) reported from Melbourne, Victoria

    @Telstra iโ€™m not concerned about my nbn service. iโ€™m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter

  • algo_anthill
    Dancer, your Space Dad ๐Ÿ๐Ÿ๐Ÿ๐Ÿ (@algo_anthill) reported from Melbourne, Victoria

    Well our #nbn connection has been down more in the last half hour than it had been up. I was just trying to get some damn work done.

  • algo_anthill
    Dancer, your Space Dad ๐Ÿ๐Ÿ๐Ÿ๐Ÿ (@algo_anthill) reported from Melbourne, Victoria

    NBN confirms it is an area outage and is working to fix it.

  • VirginiaBowe
    ๐Ÿ’ง๐ŸŒฑ Virginia Bowe (@VirginiaBowe) reported from Melbourne, Victoria

    @adamajacoby @davidbewart Sounds good to me. Plus fix the nbn.

  • stevescicluna
    Steve Scicluna (@stevescicluna) reported from Melbourne, Victoria

    @Optus @NBN_Australia If the speed was at least getting above 50 Mbps, Iโ€™d attribute it to network congestion. However, 50 Mbps seems to be a hard limit, when Iโ€™m paying for 100 Mbps.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • adammalone
    Adam Malone (@adammalone) reported

    @khingy @NBN_Australia @beourmate Itโ€™s such a weird system. Getting this installed was a nightmare too - dealt with three parties there: ISP, NBN, 3rd party installer. All different companies, no comms between them, and me coordinating messages between. What the actual ****?

  • adammalone
    Adam Malone (@adammalone) reported

    @khingy @NBN_Australia @beourmate Then guaranteed 4-6 week backlog on new boxes. No compensation or immediate remediation because I donโ€™t deal directly with NBN and ISP can say itโ€™s not their problem. Perfect finger pointing nightmare for end user. Times like these make me want to go all in on a 4G dongle.

  • SunJon_67
    ๐Ÿ’‰Brett Jones๐Ÿ’‰ (@SunJon_67) reported

    @davidbewart It's a joke. Remember when Turnbull couldn't get the NBN running so they made him Prime Minister. Remember when Dan was having trouble getting on top of covid, he copped a heap of abuse, now that NSW is getting 500 cases a day more.....nothing. Sick of this hypocrisy

  • adammalone
    Adam Malone (@adammalone) reported

    @NBN_Australia Imagine taking support inquiries on Twitter to prevent venting from being publicly surfaced. Just imagine.

  • NBN_Australia
    nbnโ„ข Australia (@NBN_Australia) reported

    @Scott17492432 Hi Scott, it's a shame that it took those measures. nbn does not have a chat/bot system, as service issues are usually managed by the provider. If, however, a customer is medically vulnerable or experiences a health and safety issue, 1/2

  • AdeleKThomas
    Adele K Thomas ๐Ÿฆ„ ๐Ÿ’‰๐Ÿ’‰ (@AdeleKThomas) reported

    @Qldaah I do really hope they consider home quarantine for double vax peeps though. I really need to leave Vic to get to Qld, and can't come via air or hotel quarantine. Dog, car I can't afford to leave behind, job that needs continuous broadband/NBN for large file uploads...stupid NSW.

  • beourmate
    MATE (@beourmate) reported

    @adammalone @khingy @NBN_Australia Hi Adam, We certainly understand how frustrating this process is for you as a customer. We can assure you if we could, we would just send a new NCD out - unfortunately, nbn doesn't allow us to do this - we need to log a fault & an nbn technician will replace the device.

  • AidenHowlett
    Aiden Howlett (@AidenHowlett) reported

    @jriewolod @Telstra Why anyone continues to sign up to Telstra NBN and home phone is beyond me. There's no option to opt out of a modem many don't need, the mesh wifi booster is overpriced, the service is the worst, oh did I mention there's no discount once you've bought the modem? Thieves.

  • minhmelt
    minh (@minhmelt) reported

    @NBN_Australia LMAO no issues. he ended up working extra hours to help me out. give him a raise

  • joshjbarnett
    Josh Barnett (@joshjbarnett) reported

    @NBN_Australia I already tried that for the previous 4 outages in 17 working days, but with little luck. @Aussie_BB doesn't have access to historic outages apparently, so couldn't tell me much, apart from "network element...requires repair", hence the walk to the pit for the latest outage๐Ÿšถ