NBN Outage in Balranald, State of New South Wales

@FOXTEL_Help Well it’s buffering all the time and I can stream other services like Netflix without an issue using my Apple TV but as soon as I go back to your Foxtel Now box I can’t stream your service without it buffering all the time. I have the top speed NBN service.

@AllanRaskall @NBN_Australia @Telstra Good luck with your NBN issue Allan. I got rid fo @Telstra a while back because they couldn’t do a simple thing and move me back to them after I was moved to another ISP without my consent. Ended up moving to iiNet, couldn’t’ be happier and getting faster download.

@iiNet The modem is dropping off line. So I’m losing NBN connection. When it comes back up my phone service doesn’t return unless I turn the modem off and back on again.

I’m confused. How come @iiNet can transfer my NBN service from one ISP to them but @Telstra couldn’t transfer my NBN service from another ISP to them? iiNet is doing it all without a tech having to come out. They told me it’s just a simple remote transfer.

Gee @Telstra what happened to my 25Gb extra that was put on my mobile account to help until you people fixed my NBN service. I’m going through my data way too quick because of it.

Oh for **** sake. Had the NBN tech here and was told there is nothing he could do here. Now @telstra is screwing me around saying they need a tech here and telling me my service won’t move back to them until a tech has been. Some one lying to me.

@Telstra I have spoken to NBN Co and they informed me it should be done within 24 hours at most. It’s a simple churn a customer back, it’s not that hard but Telstra being Telstra you have to turn it into the hardest job out there. WHY?

@NBN_Australia This is why the NBN is hated so much. There needs to be changes to protect the customer of ILLEGAL changes to their service. The ISP’s can do whatever and like I said the poor customer suffers because of it. The ISP’s should be fined for doing such changes.

@NBN_Australia You say the NBN Co doesn’t do the changing of ISP’s but the ISP’s say they need you guys to do the changeover. Again it’s the conflicting info and the fact when this type of thing happens the poor customer loses and it’s too bad. It’s not fair.

@telstra Why have I lost my home phone service. We lost our NBN service just before 5pm and when it came back on my home phone has not worked. Have reset and restarted my modem many times with no luck. When I log into my account it doesn’t show my home phone service ??

@iiNet NBN is reporting outage in the area

@Kogan @ruslankogan Our #koganinternet nbn hasn’t worked properly since Saturday. Keeps dropping out and slowing. 1300 010 400 doesn’t connect! Please help!

The NBN has chosen the perfect moment to go down. Will hopefully be able to salvage a stream tonight if the internet comes back early enough.

@david89293299 @smh @zoesam93 yes it is & overpriced. You can subscribe to so many streaming services get all the same content as foxtel & is 1/3 the cost. Only ppl using foxtel are sports fans, maybe some with no or very shit nbn & possibly a couple of dumbos lol

@wheels002 @TimWilsonMP @GregHuntMP Shame you have a member who doesn’t know how to use a phone maybe his NBN is down

@maxblackhole I can’t imagine what’s happening in regional areas of NSW, the Minister for Education is a flake, Gladys only cares about construction, NBN is crap. daughter doing ATAR in a well off area & that’s hard - my heart breaks for most of the state. We need a plan - it’s all state based

We started with the premise that a teacher had to keep track themselves using the ways I mentioned. And complete in schoolbox, which is stored in synergetic. Teachers say that this is taking a lot of time in admin. Highlights kids with bad wifi around cities and rural. NBN huh.

@NBN_Australia Also @Optus hasn’t left any open way for a dangling customer to reach to send a ‘stop’. TPG already installed nbn so quick from the day of request in just 7 days. I am afraid of the bills @Optus might send.

@NBN_Australia No there’s no way to contact them apart from phone and neither I would choose to be their customer by going to their website and signing up as a customer just to get attention. They neither have a free chat support page as @TPG_Telecom has.

@leadegroot @NBN_Australia I didn’t think the “25 Mbps to every premises in Australia” service guarantee was limited to premises which weren’t on the wrong side of Mountains. They’d better hurry up and get digging.