NBN Outage in Boat Harbour, Tweed, State of New South Wales

@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

@Telstra no NBN connection and 4G extremely slow at Banora Point

Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

@THE_Russell Wow. Just when you thought This buffoon Gov. Would never beat Their farcical NBN Catastrophe. $ 80 Billion spend on a system little better than what it replaced? Now Spending double that on Subs that will be obsolete 15 years before they are delivered?

@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

@NBN_Australia It just seemed to be Thursday evening. Friday there hasnt been any problems at all.

@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

@AndNowItsTime @NBN_Australia I feel your pain. NBN contractors damaged my unit and then redid the installation by laying cable on the garage floor. You're right about lazy, they take easy way irrespective of what it looks like. I've lodged a complaint but wait with baited breath.

@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

@NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

@Telstra we are on NBN but are getting very slow speeds.

@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

@ardtarig Hi Donald, so that we are on the same page your NBN internet side is working fine after installation however the home phone side is not working, is this correct? Kartik

@Optus . NBN installed today. Still not able to receive telephone calls. NBN technician advised to contact optus if not working after two hours

I’ve since managed 3/4 (re-seat cable) and 4/4 (settle for lower resolution) so I can declare victory for now and get on with disconnecting the NBN NTD UPS battery before the feeping drives me mad.

@NBN_Australia NBN crap 6,4KB/sec. on 7.23PM Eastern time QLD , Australia stop been rooster ....we pay you not so cheap ?.

@twitchimb Hate to destroy your hopes but I’ve received heaps of notifications about maintenance taking place and my internet hasn’t improved. NBN is just horrible 😭 hopefully that’s not the case for you though 🤞

@BelongAU we have been waiting on a call back as we are moving house next week and don’t have NBN in the new place. This is becoming urgent as we need a service when we move in. Can some please contact me?

@TelstraEnt The most terable and useless service is Telstra NBN and to get support from Telstra you have to wait trogugh the phone sometime 30 minutes very bad service

@PatsKarvelas does her normal anti-Australian rant in preference for China and criticises Australia for not using Huawei in NBN. How totally ignorant she is, has no concept why Huawei was rejected But, is more than happy running Australia down Defund the rotten ABC joint

@EauSabrina @1stChoiceLiquor I’m sorry to read this, Sabrina. You could have downloaded 2 tracks from Kanye’s new album in half that time through our NBN. (And that’s with the constant drop-outs and interference from bird droppings). As for the booze, support your local bottlo. ~Derek

@kate_eviva Thank you for making us aware Kate, scam callers can be very creative with the way they approach the general public. nbn doesn't make unsolicited calls. Your service provider manages your connection including your speeds. 1/2