NBN Outage in Boat Harbour, Tweed, State of New South Wales

@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

@NBN_Australia It just seemed to be Thursday evening. Friday there hasnt been any problems at all.

@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

@AndNowItsTime @NBN_Australia I feel your pain. NBN contractors damaged my unit and then redid the installation by laying cable on the garage floor. You're right about lazy, they take easy way irrespective of what it looks like. I've lodged a complaint but wait with baited breath.

@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

@NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

@Telstra we are on NBN but are getting very slow speeds.

@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

I observe the sending activity blue bar on top on screen and see this goes to sudden stop for moment then it send, indication of possible congestions, or nbn network (a new system network in australia) complications.

@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

Oh good, an NBN outage according to Telstra that starts at 6pm. Good stuf

@MuzFN nbn is ******* horrible...

@Coachable_ Yeah nbn is the worst

@TPG_Telecom lolz.. got a phone call from your team offering to upgrade my slow ADSL2 to fast NBN as "it's the best quoted by the @acccgovau..." wanna know what my answer us? I like my slow internet as it works! Thank You though, really.

@NBN_Australia @telstra Received my bill for the first Two Months service Plus a call-out fee I’m sure I signed for all of that somewhere However I am currently applying for the first month free given the (ongoing) issues we’ve had 🤞 (PS- I got an automated response to my DM)

@NBN_Australia thought u guus permanently fixed the issue today. Just lost my connection again. You idiots must hate me... I already lost my job, at least let me play my game to rid me of this stress you useless retards!! FIX IT ASAP

Just to tell me that we have informed NBN team and they will fix address issue. NBN doesn't take call. I don't have online registration with NBN. How can you fix this issue? Dinesh +61 422 341 419. Call after 3.00 PM. Nila +61 421 632 855 call before 1.00PM

@NewtonMark @swearyanthony @techoglot The issue is not HFC itself, but how NBN/Telstra deploy it. It's super frustrating. Wonder if the cost/time saving of using it has really played on on a TCO level?

@Me_SuCat when i tried to get nbn connected at my current house, they connected it to the wrong place, said my house never existed, and it was my fault somehow anyway??? planning to spend tomorrow on the phone with the ISP until i get some ANSWERS i am SO FRUSTRATED!!!

@XboxANZ @Telstra , if I want to use all access for this, how do I go about that? I used to be a customer of yours. Would switch home internet back to you (hfc nbn) if required, assuming I can still get 100Mbps with a static IP and unlimited traffic (more to avoid worrying about that)