NBN Outage in Capalaba, Brisbane, State of Queensland

Why is the NBN so rubbish in Australia. One more outage and I’m cancelling and moving across to Starlink. Australia should just stick to making hamburgers and coffees as anything else is all just to technically difficult. @NBN_Australia @Aussie_BB

Unfortunately @NBN_Australia is down again so I have to reschedule appointment to get it fixed via @exetel

Found @NBN_Australia is down again after 1 day in #Caboolture

Found @NBN_Australia is down and there is a 16 min queue on @exetel call centre for tech support - I will use 4G till it's up again

@Jondoenotmyname Australia Post is a money earner for Commonwealth government (ie not on a ****...) As for NBN well, ours is down for 3 days now and TPG etc just take the money so not sure who to blame more!

Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

Just resubmitted job application before @NBN_Australia went down again for no reason. Reset isn't working. Luckily I have 4G Android phone.

Another bad weather event, another @NBN_Australia dropout. Oh, and @BelongAU I have put in a support ticket but contacting me during the day might be tough getting hold of me during the day during the week.

@NBN_Australia Service is back up and working but just interested if this kind of damage will affect it in the future but I can’t seem to get a response from @NBN_Australia at all other than to reject any request my provider makes. That is not “as soon as possible”.

.@NBN_Australia has to be the worst company in Australia. I have an exposed NBN cable in my yard, intermittent phone, and they say and I’ve reported it through my service provider. Get an email saying service provider hasn’t put in an “incident” and they’ve closed case.

The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

@abcnews "Starlink's performance is "significantly better" than NBN Co's satellite service, according to a telecommunications analyst". More like Starlink blows Sky Muster out of the water, and that's with only a small number of total satellites launched so far 😳

@MrKRudd And the LNP’s crap NBN was on display for the world. The LNP has turned us into an embarrassing backwater

@SanatanaMishra I never wanted a landline, but for years I had to have one to get ADSL. There were no naked ADSL options in our suburb. Ditched it the moment I got NBN. Only my mother in law and robocalls ever used it tbh.

Looks like no stream tonight because @DodoAustralia can't provide a working internet service despite multiple insurances from their customer service saying my service is "Fine" #nbn #SmallStreamersConnect

@steeviepee @ParamountPlusAU Reality is there are a number of factors that may affect performance. I’m on an NBN100 service so enjoy a good connection right from the start. I’m using an Apple TV device connected to a gigabit wired connection to my router and NBN. Everything is stable and no slow links. 1/2

@BreakfastNews Talking NBN: Pine Creek, NT. Half way Darwin - Katherine August 2021 needed to apply for a Qld entry pass. Not even the local library could open Qld Govt website. If Cessnock is bad, Outback communities are medieval. Cessnock? Election priority? Hunter seat?

Hey @Aussie_BB, any update on an outage in 4151? Nothing reported on your site or @NBN_Australia

Will be without NBN until at least Monday afternoon 😩 However at least the nice representative, Okmar from my service provider offered 25GB free to my mobile.

@NBN_Australia I am still a little meh but I can work again now that I have a negative 'rona test. I have been in contact with Belong but as it's an intermittent issue, they're having trouble diagnosing the problem.

@redruby17 Yes. Today, both NBN and mobile with either drop outs and reductions in speed. Last 2 weeks, sporadic NBN with both drop outs (loss of modem lights) and reductions in speed. Sick of being told to, "Turn modem off and on. See no problem, all fixed". It's sporadic 😑.

@Telstra As an update, we’ve had no help in the last 4 days. Telstra got billing address wrong, messed up and disconnected NBN connection to the premises, can’t find account info, and we’re churning through mobile data trying to run a business tethered! Moving mobiles and nbn to iiNet

@isaacmcintyre @Aussie_BB @TPG_Telecom Unfortunately from my understanding, in cases like this, it doesn't matter which ISP you're with. You either have a ****** area or ****** lines which falls directly on NBN, and completely out of the control of ISP's. I can't speak highly enough of AussieBB & their service.

NBN is now trying increase its wholesale prices, and thereby retail prices, for its **** product blaming increased competition from other forms of suppliers. I thought the capitalist model claims that increased competition leads to lower prices?

@NBN_Australia Worst customer experience I’ve ever encountered. Message on 23/4 advising would resolve in 7 days. Message 2 on 3/5 requiring another 10 days then feedback survey on 16/5, which I completed. Posted on Twitter on 20/5 with escalation team, yet still no update 😡

@redruby17 We've been having trouble for months.... TPG have given up sending daily 'NBN' repair & emergency repair updates. Isn't the FTTN internet just grand? Especially when copper cable keeps getting flooded.

@HenryTheEgg @KirstyLNeedham You have half an argument here. The Port of Darwin issue was 100% a bad decision. But on Huawei, the government blocked telcos from using them ( not just NBN, but all telcos).

@theage @zoesam93 Our new government has inherited an infrastructure debacle that will take time to fix. Increasing the cost of access to the #NBN is wrongheaded.

@Optus 1/2 1. Your service has been more than disappointing this year, with constant service interruptions. 2. Brisbane 4103 post code been experiencing NBN outages for the past 3 days (Optus service anyway) To point 2 it is more irritating that it is intermittent it would

@smh @zoesam93 Dear @NBN_Australia — simply put, do better! Your network deserves to be shown up for the joke that it is. It was barely good enough and then incrementally delivered to lesser and lesser standards.