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NBN

NBN Outage Report in Capalaba, Brisbane, Queensland

Why is my NBN service not working?

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If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Capalaba, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Capalaba, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Capalaba, Queensland

The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.

CityProblem TypeReport Time
Brisbane Internet 2 days ago
Brisbane Internet 2 days ago
Brisbane Internet 2 days ago
Logan City Internet 3 days ago
Brisbane E-mail 4 days ago
Brisbane Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Capalaba, Queensland

Latest outage, problems and issue reports in Capalaba and nearby locations:

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @NBN_Australia We have no alternative as there is no way to contact you directly even though this is your issue, my provider has been given no updates for 7 days.

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Brisbane, Queensland

    1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

  • graham2603
    💦Graham (@graham2603) reported from Brisbane, Queensland

    Is anyone else having trouble with their NBN regularly dropping out or slowing down

  • JestaCat
    Paul M (@JestaCat) reported from Brisbane, Queensland

    @Netflixhelps @92_saif @NetflixANZ And ... Definitely NOT using a VPN or proxy, and have not changed any settings anywhere between NBN and couch since last night. Help!

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @jdaalder No for weeks on and off. Twitter especially but certain websites. Tv streaming is fine which suggests this may be an NBN traffic priority issue

  • damienpbuckley
    Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, Queensland

    From $55 down to $19.99 on release, Turnbull’s memoir is depreciating faster than the NBN

  • unclepete_100
    🖐🏻Pete_Bergs (@unclepete_100) reported from Brisbane, Queensland

    @GHCuthbertson @chrispydog @BieglerTom @NBN_Australia 47M down 18 Up , cannot complain...

  • Mcali4
    ✌liz (Not today) franklin (@Mcali4) reported from Brisbane, Queensland

    @call_me_tomasso Probably the oh so crap version of the NBN..

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Brisbane, Queensland

    @AussieBecka @stufromoz I finally got through! Turns out it's an NBN issue. Technician booked for tomorrow morning!

  • teamallen
    Mark (@teamallen) reported from Brisbane, Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

  • jchimselfbigpo2
    jchimself (@jchimselfbigpo2) reported from Brisbane, Queensland

    Just Bullshit Malcolm, and you know it. You demean yourself trying to justify the total shit/fight NBN you created under the orders of the Mad Monk. You appear to have been enthusiastic in doing so. You will wear this like a wreath while you remain in this Forum.

  • ProfJennyGamble
    💧Prof. Jenny Gamble (@ProfJennyGamble) reported from Brisbane, Queensland

    NBN. Meant to enhance productivity. Meant to be nation building. Great idea - terrible implementation. Instead we have a second rate system - slow and unreliable #fibretothehome #shameLNP.

  • 25MMCC
    ema (@25MMCC) reported from Brisbane, Queensland

    @MadFckingWitch We’re the country who believe the GFC never happened, that the ALP stimulus package was worthy of an austerity plan for the last decade and that the ALP NBN was a huge waste of money! Yep- saving lives and eliminating the CV is definitely a leftist ananda.

  • fourdarklines
    Aidan Gavin (@fourdarklines) reported from Brisbane, Queensland

    Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

  • damienpbuckley
    Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @YaThinkN Also wondering how much of Scummo’s obsession with having kids at school is abject terror of the population at large learning just how bad the NBN is going to be under load

  • iamalexsi
    Alex SI 😷 (@iamalexsi) reported from Brisbane, Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • dwunwin
    Duncan Unwin (@dwunwin) reported

    Is anyone else in Brisbane having issues with @optus NBN? I can't even get onto their site. Yet some services are fine.

  • CGrandma55
    CrankyGrandma55 (@CGrandma55) reported

    @AlexDevantier Optus,,,,Im pretty pissed off ...cant internet bank - keeps timing out . And the bank is doing maintenance this weekend so phone banking and Internet banking is out, And the Optus issues means phones aren't working properly either (NBN)

  • mrmoustache_mr
    Mr. Moustache (@mrmoustache_mr) reported

    @JarrodsTech @NadaOverbeeke feel you man.. WHY NBN SO BAD! :c

  • xr6tbaby
    Xr6tbaby (@xr6tbaby) reported

    @Optus NBN and Mobile internet not working in Toowoomba do use have an idea when services will be restored...

  • erinrileyau
    Erin Riley (@erinrileyau) reported

    @elockwood_ The first one, I asked her to confirm which internet service provider we used “um, Optus?” “No, we don’t use Optus.” “But you do have NBN?” “Yes but with a different provider. If there are issues with the connection, you should be able to tell me who provides the connection”.

  • Joshargh
    Joshargh (@Joshargh) reported

    @Optus what is the issue with internet? is it NBN and mobile devices? Even making calls I am getting voice drop outs in Richlands 4077

  • whipbot
    Tis Hip to be Whip (@whipbot) reported

    @downdetectorau @neimadst I was wondering wtf was going on with MY nBN, than i remembered i had a 5month old "escalated customer reference" that they haven't responded to

  • Joshargh
    Joshargh (@Joshargh) reported

    @Optus I have been unable to use my phone or NBN to even contact you guys prior till now due to no internet or limited connectivity, I am in Richlands 4077. Both my 4g service and my NBN service is impacted and I am unable to remotely work or do my job at the moment. Thanks...

  • josh_croker
    Josh Croker (@josh_croker) reported

    Hey @NBN_Australia, is there an outage in 6010? Your outages page is telling me my address isn't even connected to the broadband access network. And @Telstra is being Telstra...

  • tamasys
    unironic rebecca black stan (@tamasys) reported

    @NBN_Australia That's no problem! Just don't label it as planned when it's not!