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NBN Outage Report in Caulfield, Glen Eira, Victoria

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Caulfield, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Caulfield, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Caulfield, Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 2 hours ago
Melbourne TV 5 hours ago
Melbourne Internet 2 days ago
Melbourne Wi-fi 2 days ago
Melbourne Internet 3 days ago
Melbourne Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Caulfield, Victoria

Latest outage, problems and issue reports in Caulfield and nearby locations:

  • OyNAISA
    Naisa Lasalosi (@OyNAISA) reported from Melbourne, Victoria

    @NBN_Australia is there an outage in Melbourne??

  • ianfarrow
    𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー (@ianfarrow) reported from Melbourne, Victoria

    I quite enjoy those calls offering to fix my NBN service. I usually ask them if they are religious and if so, how they reconcile their faith with stealing. Today I told the caller how happy I was that I don't have to go home every night and outline how my day was spent stealing.

  • ppossej
    Michael Jessopp (@ppossej) reported from Melbourne, Victoria

    @franksting I've noticed that my family's data usage has halved since we got a reliable NBN service

  • DaveMesas
    David Mesas (@DaveMesas) reported from Melbourne, Victoria

    @NBN_Australia I have to wait until next Wednesday to get a new NBN box cause the last tenant kept it. I am paying a service, not enjoying it and missing important meetings and projects because my job depends on it. Could you send a technician earlier please? @BelongAU #nbnfail

  • bakerdavid
    David Baker (@bakerdavid) reported from Melbourne, Victoria

    6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.

  • manjulawi
    Manjula Wi (@manjulawi) reported from Melbourne, Victoria

    @TPG_Telecom I gave you a moving order on 13/10 and asked to connect my NBN by 29/10. Today I came to the house and realized that I don't have Internet yet. What kind of customer service is this?

  • EFCcorrespond
    The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, Victoria

    @DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄

  • yungbillydavis
    Billy Davis (@yungbillydavis) reported from Melbourne, Victoria

    @cartisano_ @NBN_Australia I supposedly have another outage with @Optus tomorrow coming up zzz

  • visibleprocrast
    Visible Procrastinations (@visibleprocrast) reported from Melbourne, Victoria

    Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟

  • pamelacurr
    Pamela Curr (@pamelacurr) reported from Melbourne, Victoria

    As NBN resuscitated- let’s not forget the 240 men dumped on Christmas Island with no access to phone internet to contact family and lawyers- 4 slow decrepit computers per 60 men is not 2020 communications

  • grahamwkidd
    Graham W Kidd (@grahamwkidd) reported from Melbourne, Victoria

    The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.

  • DanSilkstone
    Silk's talkings (@DanSilkstone) reported from Melbourne, Victoria

    First day hooked up to @TurnbullMalcolm’s NBN and our 5-laptop homeschool is barely functioning. So exciting to switch from a service that has worked just fine for years to one that is already unable to keep up with what we need it to do.

  • VitoCDoria
    Vito Doria (@VitoCDoria) reported from Melbourne, Victoria

    @Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

  • nchuah
    FairGo (@nchuah) reported from Melbourne, Victoria

    @DaveSharma Not as bad as copper wires for nbn broadband courtesy of Turnbull. Btw nothing wrong with manufacturing trains in Australia .

  • Dlanorx
    Ron Nelly’s son 👀 🦘➡️🇦🇺 (@Dlanorx) reported from Melbourne, Victoria

    Looking at the Government NBN announcement. Always look for what’s Not said, not what’s said. What will the customer connection/reconnection cost and will the customer pay for it

  • marc_cscott
    𝗗𝗿 𝗠𝗮𝗿𝗰 𝗖-𝗦𝗰𝗼𝘁𝘁 (PhD) 📺🎬🖥 (@marc_cscott) reported from Melbourne, Victoria

    @NBN_Australia Yes have spoken more than 5 times. Coming to the house they say it’s fine, but appears to be 1 of the 2 wifi signals the router provides only gives very low speeds. The other is fine, but small distance. I’ll look at a different provider than @foxtel. Appalling customer support.

  • MartzMurph
    Martz (@MartzMurph) reported from Melbourne, Victoria

    @Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

  • alwriting
    Alan J Wright (@alwriting) reported from Melbourne, Victoria

    Every time our neighborhood receives substantial rainfall our totally inadequate copper calamity aka NBN goes on the fritz. This afternoon it has intermittently dropped out, frozen and generally delivered a totally sub par service.

  • DaveMesas
    David Mesas (@DaveMesas) reported from Melbourne, Victoria

    @BelongAU Sure, but it’s definitely not an option wait for 9 days to have my internet connection ready again, don't you think so? @NBN_Australia hope you can send someone asap plz. This is frustrating guys and harder during #melbournelockdown. I'll send a formal complaint @acccgovau

  • alwriting
    Alan J Wright (@alwriting) reported from Melbourne, Victoria

    @theprojecttv @theprojecttv something of a powderpuff examination of the Federal Govt's massive backflip on NBN. Little surprise Malcolm Turnbull batted away any hint of criticism. So many households were dudded by this debacle. Inferior, poor quality delivery. It's no joke.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • SolaceOpossum
    Solace (@SolaceOpossum) reported

    @NBN_Australia I'm sick to death of being told to go to my service provider. My service provider is not the problem here, YOUR damaged equipment is. We were told that our pit was scheduled to be fixed back in APRIL and still we have heard nothing. Where is the accountability here?

  • AliPilborough
    Ali Pilborough (@AliPilborough) reported

    Hey @telstra and @NBNCo can I have an ETA on finishing up the supposed 'planned nbn outage' in 5210? Funny how businesses aren't advised of planned outages.

  • _thomasparkes
    Thomas Parkes (@_thomasparkes) reported

    @bradwolski Insane, phones/NBN so slow!

  • LuvTheLeft
    Ms Squiggles (@LuvTheLeft) reported

    @virgotweet I'm with Optus.NBN totally unreliable. Pay $100 a month for a service that is worthless. Every other carrier in my area users optus so I'm stuck. Kids constantly complaining.

  • ellemcintosh
    Elle (@ellemcintosh) reported

    The data leak at @Optus doesn’t shock me. They canceled my my NBN without contacting me before hand. I pay all my bills on time and I’m the only one on the account. So there is clearly a breakdown somewhere in the company if this is the service they are providing.

  • virgotweet
    Stuart Tomlinson (@virgotweet) reported

    I rang Optus technical support and I have been assigned a case manager , when I asked when he is going tok contact me was told anywhere in the next 24 hours. This means the NBN will not have been working for two days which I find not acceptable.

  • clarkes
    Clarkie. Whatever. (@clarkes) reported

    @rgesthuizen @konstantkaos We never got nbn. As they had issues with a cable, we went with home 4g wireless. NBN finally arrived, but we've stayed with the wireless.

  • HelloSammyG
    HelloSammyG (@HelloSammyG) reported

    @Optus @IsaacsonMarie Hi the press release doesn’t state when affected customers will be notified. Can we assume impacted customers have been notified now ? I have had nothing but problems with optus over the last few months from NBN to mobile outages and now this . It’s time to move! #cyaoptus

  • hax12316
    hax-418 (@hax12316) reported

    @TPG_Telecom I just had the most traumatic experience trying to connect my customer to the NBN. The hours we have spent with incompetent support it beyond words. We have evidence of manipulation and would appreciate if anyone e could help us lodge a complaint.

  • virgotweet
    Stuart Tomlinson (@virgotweet) reported

    Our NBN is still down and I have no internet service on our desktops. The good news though is that I have got my laptop back online this morning and it is working fine now.