NBN Outage in Caulfield, Glen Eira, State of Victoria

you know the online based software is bad if it’s absolutely not working on a strong FTTP NBN connection 🥴

@NBN_Australia If only that were true. Your infrastructure is the issue.

The ******* nerve of @Optus sending me an offer for unlimited data on 5G knowing full well neither that service or the ******* NBN are available in my area, this after they sent me a bill for wifi totalling $921.34 for one ****** up month. Don’t make out now ya rip off *****.

NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...

Wow this building is like an old treasure. But bc they didn't do the works correctly its a mess to fix the internet and NBN. Idk how this passed government standards like in the city its already done smh

@BelongAU is there a number I can call for support NBN

@StroppyTits mine are combined home/mobile, it’s a family package, 3 mobiles and wifi. I can’t get NBN where I live. Considering it’s Melbourne, it sucks having no NBN when I’m working from home.

Hey @NBN_Australia - a 2 day outage with no ETA is pretty pathetic. But then considering it is by design from the Abbott-Trumble regime that the #NBN is so crap, it's a bit hard to blame you.. #auspol

@MichaelAckland3 what do you actually do in your position? @andy_penn I have been ripped off from business centre to business centre, I haven’t had proper working service for over 12 weeks, PD Monga had nbn installed within 3 days of contacting your office, Do something!!!!

@iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.

@TPG_Telecom I gave you a moving order on 13/10 and asked to connect my NBN by 29/10. Today I came to the house and realized that I don't have Internet yet. What kind of customer service is this?

@franksting I've noticed that my family's data usage has halved since we got a reliable NBN service

@NBN_Australia is there an outage in Melbourne??

@cartisano_ @NBN_Australia I supposedly have another outage with @Optus tomorrow coming up zzz

Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟

Every time our neighborhood receives substantial rainfall our totally inadequate copper calamity aka NBN goes on the fritz. This afternoon it has intermittently dropped out, frozen and generally delivered a totally sub par service.

6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.

@NBN_Australia Yes have spoken more than 5 times. Coming to the house they say it’s fine, but appears to be 1 of the 2 wifi signals the router provides only gives very low speeds. The other is fine, but small distance. I’ll look at a different provider than @foxtel. Appalling customer support.

@DaveSharma Not as bad as copper wires for nbn broadband courtesy of Turnbull. Btw nothing wrong with manufacturing trains in Australia .

@BelongAU Sure, but it’s definitely not an option wait for 9 days to have my internet connection ready again, don't you think so? @NBN_Australia hope you can send someone asap plz. This is frustrating guys and harder during #melbournelockdown. I'll send a formal complaint @acccgovau

@MyRepublicAU Hello, I’ve tried these and it does not resolve my issue. My wifi router is reporting a connection to the NBN modem but no upstream connectivity. This has happened a at least a dozen times in the last 2 months, during work hours.

@NBN_Australia NBN issues in Elsternwick. My provider says it's an NBN outage affecting the area but your online status says no issues. What's the deal? Can't keep a connection for more than 10 mins

@YeahhhhBuddddy I don't have NBN yet as still get 120mbs on cable, but have to swap by August next year. Want to make sure I get a modem that is easier to set up Getflix than trying to break a service providers locked down modem.

@Telstra your internet service is a disgrace!! You made me change from cable to NBN at half the speed and at the same cost. now the internet has been down for a month!! I can't contact you as your phone bots hang up and your message service responds 4 hours later when asleep

@Telstra 6 business days in to getting a faulty NBN internet fixed. Incompetent NBN technicians sent out 4 business days ago to fix issue, left because they didn’t know where the street node is. Seriously what training?? Still waiting, three people working from home...

@CatRoulett3 Mine was ****** up too. I called the support line they told me to turn off the modem AND the NBN box, leave it for a few minutes then turn it back on. That fixed it for me

fix the NBN I'm trying to game here

it shouldn't bloody take 10 hours for NBN to fix an issue with their service not only it's affecting me but oldie people only rely on their home phones and don't use a mobile phone or know how to use it NBN uses VoIP now not the old way

Absolute gold customer service Telstra! *sarcasm font* A 17 year customer rings up to ask if they can get the same deal as a new customer which was offered the day after they signed up for a new NBN connection. Best they can do is a 6 month discount on the same plan. 1/

@rory_manchee Hi Rory, it's disappointing to hear that you're experiencing issues activating your NBN service. If you require further assistance, please feel free to send us a DM. Jono