NBN Outage in Ettalong, Gosford Shire, State of New South Wales

The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset

@Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you

@Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?

@Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

@Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

@Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!

@IanSyson @DavidHenning86 NBN is in trouble then 👍🏼

Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.

@Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.

@NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫

@NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

@bigjsl Australia Post managed to get addresses right for years (not saying they're too good at it these days - but surely they're not $600m bad at it) - perhaps they could help? Split the difference, NBN saves money, AusPost makes money and can buy more watches!

@NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?

@Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

@NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

@Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

@Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

@bigjsl @auspost One of the reasons to never work at NBN, when I interviewed there I was told a pub lunch was just fine, but having a pint with it would be a fireable offence.

@AshKyd I have to say, my HFC NBN has been pretty damned stable. A few outages that impacted on multiple premises, but otherwise, my speeds and stability exceed expectations.

@Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

@smh If the telcos had modernised themselves and had full fibre networks it wouldn't be an issue. Or if the NBN was built properly as all fibre. Netflix and the consumer in no way share the blame here.

@NBN_Australia 2/2? Can’t finish a tweet let-alone build a functional quote tool, much less a fit for purpose broadband network.

@NBN_Australia 2/2? Can’t finish a tweet letalone a functions quote tool or broadband network.

@MyRepublicAU Hello, I’ve tried these and it does not resolve my issue. My wifi router is reporting a connection to the NBN modem but no upstream connectivity. This has happened a at least a dozen times in the last 2 months, during work hours.

@NBN_Australia NBN issues in Elsternwick. My provider says it's an NBN outage affecting the area but your online status says no issues. What's the deal? Can't keep a connection for more than 10 mins

@YeahhhhBuddddy I don't have NBN yet as still get 120mbs on cable, but have to swap by August next year. Want to make sure I get a modem that is easier to set up Getflix than trying to break a service providers locked down modem.

@Telstra your internet service is a disgrace!! You made me change from cable to NBN at half the speed and at the same cost. now the internet has been down for a month!! I can't contact you as your phone bots hang up and your message service responds 4 hours later when asleep

@Telstra 6 business days in to getting a faulty NBN internet fixed. Incompetent NBN technicians sent out 4 business days ago to fix issue, left because they didn’t know where the street node is. Seriously what training?? Still waiting, three people working from home...

@CatRoulett3 Mine was ****** up too. I called the support line they told me to turn off the modem AND the NBN box, leave it for a few minutes then turn it back on. That fixed it for me

fix the NBN I'm trying to game here