NBN Outage in Ettalong, Gosford Shire, State of New South Wales

Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

@Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

@Aussie_BB I’ll have to call in later, but you definitely have the updated email as I’ve been getting invoices there for many months now. Is there a separate system that sends out the NBN outage notification that doesn’t just use current email on file?

@Aussie_BB hey folks, just got an email about an NBN outage, but it went to my old email address. Can you check to see if there’s somewhere in your records that may not be updated? Invoices & other emails have gone to the right spot, just this outage notice is misdirected.

@domnixon1984 @Internode @nbn I am going through this same mess at the moment. So poor. I understand things got wrong but the whole customer service process is a mess, I'm furious!

So tired of intermittent slow nbn

NBN down...

@DianneCostin NBN had been down 3 hours here. #LNP 101

@DoctorKarl So sad that NBN is a fail completely system, rather than a Failsafe system.

@Stella_Cluster @DoctorKarl Once you are on NBN,(basically everything) , no power,no phone. Solution is to add back up power where the premiss connects to the network apparently.

We are a decade behind with fast internet. Do you trust the #LNP to fix the #nbn? If not, #PutLNPLast

Nbn is down

@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

@isaacfloyd13 @PaulFletcherMP So another $480m spend on NBN.....an NB that they fkcd.....double what they said spend, 2years late & we are now 22 down the list WW....A total FU......overpriced, underspeed & full of spin

The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

@MeganLeePhD Had that experience due to lack of NBN, resorting to hotspotting. Its been a critical service for awhile now. Pity so many still lack either a service or a quality service

@Optus if there nbn issues in bulleen vic 3105? Had trouble from about 4pm with on and off connection.. I have reset nbn box and router same issues

@its_Aidos1 Honestly, when I was dealing with TPG during 12/21-3/22 I had the same issues over and over. I took out two accounts; one for home and the other, my investment property. Both modems did not work and 10000 phone calls later on top of NBN no-showing 3 times, I went elsewhere.

@RoadknightThe My optus nbn modem died and after a few chats was sent a new upgraded one at no cost plus $25 credit and 25gb on my mobile for the inconvenience. Very happy with their service.

@RoadknightThe Mate , log on to Telstra website , there is a complaint portal , fill that out , complain , say you have a sick person there & trust me they will get back to you really quickly , you may even speak to an Australian ! Are you on the NBN ? need to know

Another day, another @NBN_Australia outage in the Inner West. Really sick of unreliable internet. #LNPfail

Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

@RoadknightThe Starlink is available in Victoria. The NBN was a dead technology destined to fail before it was even finished just as Tony Abbott predicted but was mocked for.

@RoadknightThe Put your address in on a couple of providers sites and see if any other nbn technology is available in your area. Strangely enough my neighbour has hfc optus and its bad but i have hfc telstra and its great.

@RoadknightThe They're lacking bandwidth I'd say. Typical problem across Aus on NBN

@Matt_Tulk Drop outs of the NBN service will rarely be the RSP. You may just be lucky there. Which POI are you on? Possible they have a contention issue (their published graphs would help isolate this) or a backhaul glitch (but that's unlikely to affect a small number of customers).