NBN

NBN Outage Report in Hay Point, State of Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hay Point, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hay Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hay Point, State of Queensland 04/27/2025 06:05

April 27: Problems at NBN

NBN is having issues since 07:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hay Point, State of Queensland

The most recent NBN outage reports came from the following cities: Mackay.

Loading map, please wait...
City Problem Type Report Time
AustraliaMackay Internet
AustraliaMackay E-mail
AustraliaMackay Wi-fi
AustraliaMackay Internet
AustraliaMackay TV
AustraliaSarina TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hay Point, State of Queensland

Latest outage, problems and issue reports in Hay Point and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • tonywriter1 Tony Writer (@tonywriter1) reported

    @MRowlandMP @CatherineKingMP This looks like a fibre to the node NBN problem Michelle. 🤭

  • agjor Andrew jordan (@agjor) reported

    @AnarchistDicky @PaulFletcherMP @RealRonHoward Disgraceful bullying, Paul Fletcher should be ashamed of himself. Do your job and fix the NBN.

  • erstkate Kate ☕ (@erstkate) reported

    Oh. I just logged in for a second to complain that the NBN at our place not only goes on go slow when it's wet, but also bums out when it's hot, so that's going to be fun.

  • fifthgen70 Amanda (@fifthgen70) reported

    @Optus Next time I will send a DM but I have to say that we never had any issues with broadband wireless previously so it just seems like the NBN has failed us in this instance

  • joshthelad3 joshladd (@joshthelad3) reported

    @NickRossTech @NBN_Australia And $450 to remove battery backup box, which was forced onto me at install, sits there stuck on wall never being used...told them for 10 min job $450 dollars..get stuffed, so I removed it myself @PaulFletcherMP

  • ScrawnyRooster Phil I am Who I am (@ScrawnyRooster) reported

    @teqnomad @DaveMilbo @TheJunglist Turnbull never had the control but he was totally across what was about to be done to the NBN. If a better, more productive Australia was his aim then his job was to convince the LNP that FttH was the only way to go.

  • kwim0110 CeeEm (@kwim0110) reported

    @sweetestplum Now hang on. No argument that Joe is an absolute flog BUT! the disgrace that is our NBN is so patchy that quality of service largely depends on what street you live on. In my HFC (cable) street, Netflix hour is 7pm, and in our house.. the board games come out.

  • sallyriordan1 sallyriordan (@sallyriordan1) reported

    @NBN_Australia What support team. I had NBN turn up at 6.45 am this morning wandering around my premises looking for ‘The Telstra Box’ No appointment, nothing. I’d call that trespass. After locating the box they eventually left and I gave no idea what the resolution is.

  • Asynca A. E. D🍩🍩land✒ 📚🏳️‍🌈 (@Asynca) reported

    @yngESCO @FangettaPlays It depends very much which area you're in. When I moved house, I moved from a patchy service with slow evening speeds and a ping of 80ms locally to Direct NBN cable which was lightning fast and my ping is like.... 23ms now. SO definitely do research about the area you move into!

  • Isha_Bassi Isha Bassi (@Isha_Bassi) reported

    @TPG_Telecom hello! my NBN has been out for over an hour - I checked on the NBN website and they haven’t listed any outages, so wondering if it’s an issue that can be resolved or is being worked on (located in West Pennant Hills, NSW)