NBN Outage in Healesville, Yarra Ranges, State of Victoria

@colin_aus @BeauGiles @Aussie_BB I vote for Aussie BB too... yes call centres are in Gippsland in country Victoria... Personally I’m with Vodafone NBN who are great, but if you want top service then Aussie BB is the way to go. My friends who are with them rave about them.

@senpai_madara dw nbn is the fix bro!!!!!

Love it when my internet cuts out and it the nbn not the Wi-Fi modem so I can't just turn it off and on again to fix it 😒

still no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful

Ha I’m having an unscheduled nbn outage at home… because of a scheduled power outage

@redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)

Hey @Optus trying to transfer to nbn on pc but your chat is not working

Thanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!

Although my understanding is that’s it’s an NBN outage, not a @VodafoneAU outage. So there’s not a lot they can do other than tell me there’s an outage. Which they did. Now back to my original request...

Improve the NBN, increase competitive price value in the sport streaming service markets

Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn

Somehow despite an NBN installer attending, and all the Appropriate Lights being lit, the service is still "in progress" and therefore my grandparents still have no internet 2 weeks after moving.

@NBN_Australia seeking your help to ensure services are connected and prioritized, waiting 6 months to be entered into the system so we can procure from a service provider is a long time to wait...PLEASE HELP #SOS #WeNeedConnectivity

@NBN_Australia Thanks, Optus have smsd re local outage. Nothing on Twitter, crazy!

@Optus NBN outage in Thornbury 3071. Dead at my place...

NBN confirms it is an area outage and is working to fix it.

NBN had been kind of spotty today. Clearly an infrastructure issue. It's been out now for almost an hour.

@adamajacoby @davidbewart Sounds good to me. Plus fix the nbn.

@LwHP_Token Never had that problem #nbn

Yeah, NBN really has terrible PR if this is their response to a journo.

@keanimj @MyRepublicAU @NBN_Australia My service has been terrible for a while now. Changing service providers tomorrow. #myrepublicdidntworkforme

@Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter

@Optus @NBN_Australia If the speed was at least getting above 50 Mbps, I’d attribute it to network congestion. However, 50 Mbps seems to be a hard limit, when I’m paying for 100 Mbps.

@thatdavidhooper I am having heartburn from Optus and NBN.Having them out to repair my NBN fault for a third time in a week.Thank goodness I don’t rely on it to work from home. I would be in strife.With pretty much a duopoly on services and monopoly on network,they don’t really strive to please.

@katherinefeeney Mine said 2 minutes but I’m on the NBN so could be down to that.

NBN is more evidence that businesses organized by government always turn to shit.

First world prices for third world service and quality. Great work @NBN_Australia you're an absolute disgrace. I'm not even gonna blame @MyRepublicAU because their hands are tied and you'll both handball the blame. No accountability whatsoever.

@NBN_Australia I'm at a friend's right now. They haven't had service for four days. Same thing as last time, but then it was two weeks.

Well our #nbn connection has been down more in the last half hour than it had been up. I was just trying to get some damn work done.

I guess I finally fixed the 4G network issue on my Note 8 phone and NBN drop outs over 5 weeks...

@kristoforlawson @iTnews_au @rycrozier Ive been getting 120 down for the past 6 years with Telstra cable. NBN should be using GB speeds

@NBN_Australia I have responded via DM. The only acceptable solution is to use the internal wiring I had installed when building the house, remove the conduit and perform any repairs needed to the property (inside and out) and clean up your mess.

They mentioned '*****' in training today, a type of tech issue for a particular nbn class. I lay no claim to being mature, but the entire room couldn't keep a straight face when discussing '*****'...

@TPG_Telecom I’ve had the nbn for a few months now and everytime it rains the internet cuts out. We’ve called support so many times and y’all just tell us to record when it happens. Literally everytime it rains. Fix this.

@Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!

The sad thing is with some govts we can't afford to have them in power for 4 or 5yrs. The current one is prime example. We have to endure more of what they gave us, bad self-centred, wasteful govt. Look at what we got. NBN ppl hate, money wasted on Murray River & more

Omg i fixed the internet without having to call tech support or getting help from anyone. Turns out the modem sitting in a puddle returns it to factory settings and I somehow know how to configure the nbn. Yay now I can watch TV in bed again.

I must be bored. Just spent 30 mins on phone with 4 diff people trying to get me to access “their server as I have an NBN problem”. Love mucking with scammers and hackers. I start off naive and get smarter as the call goes on. I want them to hang up 🤣 #Hackers #wastetime #fun

A lot of people are reporting that their landline phone doesn't work once they've connected to the NBN.

@platykitten I hate this government, so we pay more for the shit service they gave us with the NBN

Coalition know the #NBN is complete shite Never talk about it Media never talk about it You’d think they both had a conspiracy of silence about it

@lynlinking Yeah they did the same with the NBN. Thought they would have learned but NO. Somewhere down mates of these crooked pollies are laughing because they’ll make double profit once in Aus and the second time selling it at a loss to African pirates. Cognitive dissonance is a b!tch

@gwxr496 @NBN_Australia I think Barnaby was looking after you. Better late than never ..... but it’s already obsolete ..... I thought of moving to Swaziland as there internet is faster 😂😂

@jbugs14 @NBN_Australia @VodafoneAU Well then that’s poor service by NBN

@jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good

@AaronDodd @call_me_tomasso @PaulFletcherMP NBN is absolute crap,just doesn't stack up another con job pulled on us.

NBN Woes part 3: the technician on Tuesday connected us to the wrong damn pole, and there might be an issue with the new cable he installed. Not even surprised tbh

@jmodoh Never let this government near anything to do with IT. They are incompetent. (exhibit 1 - The NBN)

@SkyNewsAust @myGovau No one doing any work bcz #AUSvENG, well #melbourneweather also so f***ed up, so most quite #Australian trying to lodge #TaxReturn with worst NBN #Broadband, then we crashed #MyGOV also #HappyFriday Welcome to #Australia #auspol

NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

@NBN_Australia Oops router issue abuse rescinded

@bob_dragisic @TurnbullMalcolm @MrKRudd The fibre to the premises would have delivered all of us an excellent internet service, instead we have the third rate abomination that is called the NBN. Rudd was a brilliant leader.

@sugarwookie The worst of it came the other day - my mother-in-law lives a km away from us, doesn't use the internet at all, but had her phone transferred over the NBN as still has to happen... (cont'd)

@VoltOCE @NBN_Australia Same, totally dropped out now. Works, then is slow, then uplink lights blinks and it stops.😡Brisbane for me. @NBN_Australia

@Carolgirl99 @Suncorp Suncorp is run by AIs, so I was informed by my broker. They rejected my home loan appln coz I had NBN issues. They also refused to send me a loan rejection letter. Glad the big banks think Suncorp is a joke so I had no issues with my home loan despite this. Avoid at all costs!

Apparently my 3-6 mbps NBN speeds are too slow to even qualify as "broadband".

Read your NBN contracts people. They don't guaranteed a promised speed! Your contracts says...up to! You are paying for a service that often can't deliver.

So apparently @NBN_Australia can't tell me why my install date has been pushed back 6 months AGAIN. Can't tell you how glad I am they opted to use Telstra's existing HFC network instead of rolling out fibre like they are doing next block over...

Hey @ScottMorrisonMP @NBN_Australia why are we a first world country with internet service that costs a bomb but is so slow or doesn’t work at all. it makes Australia Post look good! #NBN 🤯you do the math because my bank account surely knows.

@raejohnston Rae, we never met nor dealt with each other when I was at NBN. And if any of my team were disrespectful I’d have dealt with it had I known.