NBN Outage in Healesville, Yarra Ranges, State of Victoria

@chrisurquhart Unless you wished to highlight how bad the NBN is

@JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”

@Optus yep the #nbn here in Noble Park Nth is still not working..

@__Rounders__ @mattrfrancis Done that as well. When the Foxtel/NBN bloke came last time he told me I never needed to worry about the aerial socket again. And the aerial cable they provided isn't compatible with the Foxtel box.

So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving

@schmidtyr71 I had NBN call me on Tuesday morning out of the blue. I begged them to come over, which they did. I had one technician, then two spend all day and half the following, fixing the issue. The ISP called me when they were there, telling me they were escalating my matter.

@artfulbunny The raspberry pi just monitoring, the Ups is covering router, NBN and the fail over 4g connection.

@Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

@suziesheehy My brother said he’s never seen one w/ 3 cables but should be the Foxtel one unless it’s a retrofit from prev users & need an adapter to change the connection… best bet might be NBN tho as your ISP may deflect anyways 🤔 He has a hybrid box at home tho & can check if it helps?

What a rubbish broadcasting is this? Probably you need to increase the servers, watching the #Ashes on @kayosports is a pain in the back with buffering issues. I'm on 50MBPS NBN. #KayoSports

I expected nbn to auto complete 161-169 Princes Hwy with either Lucknow or Bairnsdale and to say whether nbn is available. Because telcos need to know customer addresses. I didn't expect nbn to say whether an address has already been connected.

I dunno how I keep coming back to identifying vulnerabilities with telcos. 15yo missing Is Lucknow VIC real? Four'n Twenty made there. Pretty sure Lucknow but Patties says Bairnsdale... East Gippsland website down. Land VIC map doesn't have 161-163 Princes Hwy. Check nbn...

Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?

Every minute I sit on hold to fix this NBN issue I think about starlink a little more

@superloopnet @NBN_Australia Already discussed issue with @superloopnet. You can keep your $5.00.

Is anyone in #Reservoir having problems with their #optus #nbn connection?

Significant @superloopnet outage to nbn service since 6:11pm Saturday. No advice posted for resolution of service. Online Uni exam tomorrow.

The greatest irony is seeing the outcome of the LNP's substandard NBN delivery in their poor videoconference connections to parliament. #auspol

@Optus 5 days no NBN service and always get a reply from a bot that I will be directed to an expert but the “expert” apparently doesn’t know the answer.

@superloopnet Hi Superloop, is there an outage in Essendon, VIC, 3040? Can’t seem to get the internet working. #superloop #NBN

@redruby17 Yes. Today, both NBN and mobile with either drop outs and reductions in speed. Last 2 weeks, sporadic NBN with both drop outs (loss of modem lights) and reductions in speed. Sick of being told to, "Turn modem off and on. See no problem, all fixed". It's sporadic 😑.

@Telstra As an update, we’ve had no help in the last 4 days. Telstra got billing address wrong, messed up and disconnected NBN connection to the premises, can’t find account info, and we’re churning through mobile data trying to run a business tethered! Moving mobiles and nbn to iiNet

@isaacmcintyre @Aussie_BB @TPG_Telecom Unfortunately from my understanding, in cases like this, it doesn't matter which ISP you're with. You either have a ****** area or ****** lines which falls directly on NBN, and completely out of the control of ISP's. I can't speak highly enough of AussieBB & their service.

NBN is now trying increase its wholesale prices, and thereby retail prices, for its **** product blaming increased competition from other forms of suppliers. I thought the capitalist model claims that increased competition leads to lower prices?

@NBN_Australia Worst customer experience I’ve ever encountered. Message on 23/4 advising would resolve in 7 days. Message 2 on 3/5 requiring another 10 days then feedback survey on 16/5, which I completed. Posted on Twitter on 20/5 with escalation team, yet still no update 😡

@redruby17 We've been having trouble for months.... TPG have given up sending daily 'NBN' repair & emergency repair updates. Isn't the FTTN internet just grand? Especially when copper cable keeps getting flooded.

@HenryTheEgg @KirstyLNeedham You have half an argument here. The Port of Darwin issue was 100% a bad decision. But on Huawei, the government blocked telcos from using them ( not just NBN, but all telcos).

@theage @zoesam93 Our new government has inherited an infrastructure debacle that will take time to fix. Increasing the cost of access to the #NBN is wrongheaded.

@Optus 1/2 1. Your service has been more than disappointing this year, with constant service interruptions. 2. Brisbane 4103 post code been experiencing NBN outages for the past 3 days (Optus service anyway) To point 2 it is more irritating that it is intermittent it would

@smh @zoesam93 Dear @NBN_Australia — simply put, do better! Your network deserves to be shown up for the joke that it is. It was barely good enough and then incrementally delivered to lesser and lesser standards.