NBN Outage in Healesville, Yarra Ranges, State of Victoria

120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.

Hey @TPG_Telecom funny how you’re ADSL service has gone to shit ever since NBN came in the area. But today there have been nonstop dropouts, and I’ve been on nonstop hold trying to talk to someone about the issue.

I’m so sick of our nbn being out. For the past 3 or 4 nights our hfc connection has died during the day, they try and fix it remotely. Eventually they send a tech out, they fix it around 11pm. The next day repeat. It’s our whole area too. Frustrating!

@TT59394759 @tminear @theheraldsun @tamsinroses For once I agree with #ScottyfromMarketing. Don't repeat the sabotaging of the NBN. Build it for 2060, not 2030. It's cheaper both on $$ and outage/reliability to spend extra up front than to try to do piecemeal upgrades later. @DanielAndrewsMP @ptua @ptv_official #MelissaHorneMP

@gthartley Well prepared. I have 3 months worth of beer, 200 packets of Mi Goreng, and two internet connections setup as redundancies to my NBN line, if it goes down.

@BelongAU lmao I’ve been waiting in this phone call for ages hearing about how a fishbowl can impact wifi quality. Nbn is down. I need help pls. Not fish bowl solutions. Thx

@NBN_Australia left in the dark. Experiencing an outage with zero information. Website says planned maintenance within the next ten days with nothing planned at this time.

@regan_k_ @shaunrowland It was a joke. NBN is never working so people are forced to watch FTA Tv.

No no, JB. It’s super great. Except when I get home from work at 7pm. And when I wanna watch tele at 9pm. And when I get up at 5am. And the carrier and nbn didn’t **** us over with the instal at all. So. Great. 🖕🖕🖕🖕🖕

I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger

We've had #NBN not even a month, and this is the second long outage on a weekend. #gripe In many years of having ADSL2+ we never had as many outages!!

@NBN_Australia we had a 4 day outage last week... now up to 2 days. People change their lives to do things online like work from home... pay bills and this is what we get. I'm in Sunshine, Victoria. #NBN #nbnoutage

@iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

TPG are/have been down today most likely due to DNS issues. Getting advice to change DNS to googles public 8.8.8.8 however DNS settings are lOckEd dOwN oN thEiR nBn rOuTerS ... 🙄🙄

@strollingrabbi I’d say so. On the other hand, he hasn’t fixed it, so happy to blame him too. I’m currently awaiting my NBN, dreading it. A friend has let me use his speedy network for now, but he knew what questions to ask when his was installed.

@pwwingman @khtagh I read where we are worse than that. And we're paying millions for a substandard service that is going nowhere. Aust is way back on climate change, education, NBN & on so much more. But we are no. 1 for most corrupt criminal govt. #LNPCorruptionUnplugged #LNPCrimeFamily

Oh yay. So there’s some work on water pipes (or something, I dunno) down on the street outside my apartment building and now my NBN’s out. Looks like they might have severed the cable for the whole building 😫😫

Power outage has borked nbn

@Telstra please fix your nbn so I can watch Netflix without it disconnecting every 5 minutes

Hey @NBN_Australia there’s been an outage in my area of Keilor East since 530am. All power has been restored since 540am it’s now nearly 10am. Please do something about it some people need to work...

Hey @Telstra Your NBN sucks

@HughJeffreys I’m with Kogan Internet - have nbn with them.. experiencing constant drop outs with the service.. Kiflgan support blame nbn

@Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed

@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

My home ADSL is getting so bad I’m honestly looking forward to changing to cable internet when the multi tech mess NBN makes it to my area next year

@Telstra A fault in the street. Requires the NBN team to come back and do works. Apparently that can’t be done till Jan 31st After 2 hours on the phone I managed to get an extra 25GB added to my mobile data. No further resolution possible though I’m told

@Aussie_BB Thanks but I already called. NBN seems to have told AussieBB as much as they’ve told me - zilch, only “solution” is to just wait until they decide to hook it up properly, in contrast to whatever NBN did the last couple of times 😞

@HCICanberra @Birmo @AIBC_Ltd @MEAIndia @IndianDiplomacy Great to see. One request. Please do your best to shut down all the fraud call centers based in India who ring Australian numbers pretending to be CommBank, the NBN, Telstra etc. I get calls everyday. If my mum who has dementia picks up she gets distressed. My neighbor lost 5k

4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.

@Telstra NBN is down in 3165. Both the cable conversion box says online. No dial tone in the phone. Just trying to have a relaxing night, but seems that's not going to be the case now. :/

@NBN_Australia down at the new place, now the dreaded one hour call with @Optus

@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

@NickRossTech @NBN_Australia I had installers come out 3 times now 1. Put the box on crooked 2. Came back next day to connect cabling to the pit across road 3. Third guy came and inspected pit in front of house, then left Next day my “ready for service” is not ready, needs “more work” but they won’t say what

@NBN_Australia Apparently, I have upstream and downstream sync, but the online light never settles and then the modern starts over after 30 seconds or so.

@NBN_Australia Apparently, I have upstream and downstream sync, but the online might never settles and then the modern starts over after 30 seconds or so.

Had a power flutter and the nbn cable modem won't sync now. Bugger. Guessing it is a broader outage.

Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN

Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder

@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

I'm really desparately sorry for them. Could be better though if they had gone into receivership.. Looks like the crap NBN cunning plan isn't working for them. 🤣🤣🤣🤣🤣🤣🤣

@Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

@Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!

@NBN_Australia I did twice and no one knows issue..

@NBN_Australia It is! But we need an explanation as to what the issue is!!

@GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!

@GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.

@Loud_Lass I got a letter gave 12 month notice, got on to it straight away, still took 4months to get a working NBN connection up and running. I wiuld advise Don't leave it to later or it might no be installed when old network cut off.

@GeochemOz @Alabasterade NBN was deliberately broken so more $$ could be funneled to pensioners!

All I want from @Telstra is a working nbn service. Just please.

@johnmangos @Telstra @NBN_Australia I hear you. Though when you threaten to cancel your services, they put you through to an Australian based customer service team who clean up the mess very well. @Telstra should return all customer service roles to Australia - the language barrier can be very difficult.

Just signed my NBN service over to @beourmate . Wanted to say that I did this based, not only on a great price, but also your support of @CCMariners and @wswanderersfc many thanks. 👌🏻 #ALeague

@DomFlanaganC300 @tpg if you have not got your NBN by TPG, don't even think about it. it is awful.

At least Australia's pathetic excuse of a rail system has the excuse that it is the remnants of one built in the 19th century... unlike the #nbn on which at least $51 billion was wasted in the 21st century, but is not (and will never be) up to 20th century standards.

@TPG_Telecom hi there! I'm have nbn problems in my area kensington 3031 I have restarted the router and modem (the black box) but am still not receiving any Internet

@nodus_tollens__ Just an update to let you know your connection has been added to a known network issue which NBN now has a tech on site to investigate and repair. Thanks for your patience and understanding while we work to get this sorted. - Tal

@NBN_Australia Already logged a week ago. It's a NBN capacity issue. We're now in a NBN maintenance window until Feb 27. Nothing the ISPs can do. We're out of action for the next six days.

@boxcar303 @NBN_Australia I am having the same issue here. @NBN_Australia just failed to act. And they even cancel technician appointments without leaving any reasons. It is sad that my ISP can’t even call NBN or escalate the issue. If NBN doesn’t do anything, my ISP is helpless.

@gaichambers @AlboMP I don't have a problem with the need for NDIS, ***, but Gillard enacted something totally un-costed and it was extremely irresponsible to do that. NBN was totally un-necessary, the govt. should have been a provider of last resort. I just don't trust Labor with money as a result!

@TomPlayford3 @AlboMP I will bow to your superior knowledge Tom but the LNP is holding m(b)illions of NDIS funding back to advantage their current bottom line, Malcolm devastated the NBN and Labor hasn't been in charge for 7 years. Speaking of the poor, LNP reluctance to raise NewStart short sighted.