NBN outages and service status in Heathcote, Victoria

Problems in the last 24 hours in Heathcote, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Heathcote, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pigways (@pigways) reported 4 minutes ago

  @BrowntownBrew @Batman2242 NBN Sats crowded out all private investment. Even it's rollout was ill considered, eg shutting down the interim satellite during the wet season 😳 Specifically what NBN requirements can't be met by starlink ? 🤔 Starlink has ~250k residential subs, 350k total. NBN 300k total.

• 
  Millicent Bystander (@trickyidnego) reported 8 minutes ago

  Waiting for nbn person to fix my internet. Has been down for over 2 weeks. Today my provider will take $$$ from my account to pay for internet i haven't been able to access. Capitalism is a beautiful thing BTW other countries fix stuff on the day but hey, oi oi oi oi

• 
  pigways (@pigways) reported 12 minutes ago

  @Batman2242 Much worse. Starlink is an infinely better service; higher speeds, low latency. NBN satellite cross subsidy alone is more than a starlink subscription. NBN satellites are EOL, they've contracted Amazon's Kuiper for replacement rather than proven starlink 🤪 They hate Elon

• 
  Geoff Payne (@geoffrey_payne) reported 14 minutes ago

  😒 had FTTP NBN connected 2 weeks, incredibly slow speeds, pages don't load & sound intermittent, NBN website says, any/all issues regarding performance MUST go to ISP, they are charging me for 500 Mb/sec.....I'm receiving 80 Mb/sec download speed currently @NBN_Australia 😞

• 
  TassieDevyl (@TasDevyl) reported 15 minutes ago

  @ArtistAffame That's not bad. The only option I have where I am is Fixed Wireless. Essentially 4G/5G cell tower and fixed "antenna" on the roof. NBN service via iinet (TPG). Given the distance from the tower I only get a portion of the theoretical maximum throughput. Costs more than your plan.

• 
  Matte Black (@MattSul96194350) reported 16 minutes ago

  @realRick_AUS I've just been fishing 50km down the vic river in the NT. Starlink had better uninterrupted reception than my NBN at home in the middle of Darwin. The NBN was yet another Labor scam on the taxpayer.

• 
  Jonathan Wilson (@jfwfreo) reported 19 minutes ago

  @immyonboard @Telstra If you are talking about NBN, there are many choices of ISPs that are superior to Telstra. If you need mobile, anyone on the Vodafone network is probably the best (seems to be the most reliable of the 3 networks)

• 
  Richie_Night Owl (@richardmelb05) reported 24 minutes ago

  Our @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment

• 
  Cdbrown (@BrowntownBrew) reported 25 minutes ago

  @Batman2242 @JMarshall63666 That's just a stupid old lie. The concept was determined by an independent cost benefit analysis which determined upgrading to fibre provided the best benefit for the cost based on existing and concept tech. Libs destroyed the plan and the economics of the #nbn

• 
  Orstraya (@orstraya) reported 27 minutes ago

  @FarCueCunce Contractor for NBN Co. My olds were hooked up 10yrs ago and while they used the existing Telstra conduit to the house, the inside install was terrible - left a big hole in the wall behind the NTU, which let spiders into the house until I found it years later and patched it up.