NBN Outage in Helidon, Lockyer Valley, State of Queensland

@ZachWeiner Part of the other side of the issue was that once the NBN came into your area, the original phone lines shut down, so you had to get an NBN plan. A lot of telcos shoved people onto a 12 Mbps plan, which was never designed for internet use, only as a phone line

@NBN_Australia How about before doing any research you start fixing existing faults in your awful network, constant drop outs every single day for months on end with no sign of it being fixed. Bloody disgraceful.

So we route the call from our mobile over our wifi, down the NBN line and eventually it makes its way back onto the Telstra phone network to be passed off to where ever the call is terminated.

@TPG_Telecom my internet speeds are very slow, please help. it should be running at 5x the speed and i have nbn :(

@Sunsplashsun @Senator_Patrick @ScottMorrisonMP this bunch of criminal amateurs have stuffed this country..they have squandered decades of surpluses, record gas, coal and iron ore incomes on tax cuts for their mates, stuffed the environment, bungled NDIS, scuttled GONSKI, gutted NBN, war games where we should never have been.

@BarrySteeleTNL @NBN_Australia I wouldn't call it #Fraudband, due to #NBN catering for multiple technologies, as existing Hybrid Fibre Coaxial (HFC) cabling can support symmetrical throughput speeds of up to 10Gbps using DOCSIS 4.0 QAM & number one country listed on global speed index only averages 262Mbps etc

@NBN_Australia When do you expect we can be in the top 5? What investment would be necessary? Imagine the national benefits. We need #FTTP not #Fraudband Copper is incompatible with a 21st century national communications network. Wireless won't cut it. We need direct fibre to everyone. Please

@emmettdepalmer We're sorry to hear this, Emmett. nbn may deliver a one-time charge of $300 to the phone and internet providers that place an order for an nbn broadband network. It's up to the service provider whether they pass this on to the customer. 1/2

@NBN_Australia north Annandale (Sydney) area. regular brownouts, or full connection drop, VERY slow uploads. I've ordered a 5G service to augment as it's unusable for work

I hate the NBN @NBN_Australia have to pay $300 new development fee before I can move my service to new rental address. Are landlords suppose to pay this or reimburse you. Don’t want to ask for $300 before I’ve even signed the lease. I cannot afford that right now

The @NBN_Australia network is just awful. I feel bad for them because there is nothing they can do about it. I can't even get my work done, sigh.