NBN

NBN Outage Report in Helidon, Lockyer Valley, State of Queensland

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Helidon, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Helidon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Helidon, Lockyer Valley, State of Queensland 05/09/2025 08:50

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Helidon, State of Queensland

Latest outage, problems and issue reports in Helidon and nearby locations:

  • domslashryan Dooooom (@domslashryan) reported from Toowoomba, State of Queensland

    @ZachWeiner Part of the other side of the issue was that once the NBN came into your area, the original phone lines shut down, so you had to get an NBN plan. A lot of telcos shoved people onto a 12 Mbps plan, which was never designed for internet use, only as a phone line

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MLolderandwiser Maria (@MLolderandwiser) reported

    @Telstra I have spent over an hour on your chat window waiting for my bill query to be fixed & no result. You have upped my NBN plan & charged me an extra $30. I did not ask for or give my consent to this new high speed planPlease fix, I’m not going to waste my time calling you.

  • ckillaby Craig Killaby (@ckillaby) reported

    The lack of communication from @NBN_Australia on a resolution date has been horrific a simple fix is all that is needed. @Telstra who else can we contact to get this issue sorted? @acccgovau ?

  • actualeyez 🐀Andrew Weller (@actualeyez) reported

    @NBN_Australia Ah, but of course it is plausible that most people have NBN and most people have poor NBN performance so you have left yourselves open to these imposters who can call most anyone anytime and have a reasonable chance of finding people gullible enough!

  • Larry89804373 Larry (@Larry89804373) reported

    @TelstraEnt The most terable and useless service is Telstra NBN and to get support from Telstra you have to wait trogugh the phone sometime 30 minutes very bad service

  • ACCAN_AU ACCAN (@ACCAN_AU) reported

    @amy_bainbridge @NBN_Australia @acccgovau Hi Amy, yes unfortunately this is one of a number of NBN scams that are circulating. NBN will never call consumers requesting personal information.

  • KaRathCS KaRathCS (@KaRathCS) reported

    @MordredXYZ @destiny_thememe A long time ago, always wanted to get back into it just never had the time... hopefully when I get NBN might be something I might hop back into I was an insane gunslinger when the game first came out hahaha

  • BigVapingNunga Jude (Sewer Rat) Nunga (@BigVapingNunga) reported

    @HenriMcAlister @NBN_Australia It's a scam, unless you actually ring your provider no one is going to call regarding nbn issues, if you ring nbn they tell you to talk to your provider. Delete and block the number, and whatever you do, DON'T give them passwords or allow remote access, it's a SCAM.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @kate_eviva Thank you for making us aware Kate, scam callers can be very creative with the way they approach the general public. nbn doesn't make unsolicited calls. Your service provider manages your connection including your speeds. 1/2

  • MinervasRefuge Lantern Abby (@MinervasRefuge) reported

    At this rate my twitter account is just going to be me complaining about the shotty NBN/ISP. Any outage longer then 5s is poor, 30mins -> ∞ is shocking... Paying more for a worse service /The Australian Way/

  • MyRepublicAU MyRepublicAU (@MyRepublicAU) reported

    NBN is still investigating the issue.