NBN Outage Report in Killarney, Wyong Shire, State of New South Wales

@TPG_Telecom NBN customer and quality of connection and number of dropouts has grown exponentially the past two weeks. Time without connection is now exceeding time connected.

@Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

@MeganLeePhD Had that experience due to lack of NBN, resorting to hotspotting. Its been a critical service for awhile now. Pity so many still lack either a service or a quality service

@QuentinDempster @MrPhillipJHall1 Our NBN goes down whenever there is a storm coming

@TPG_Telecom internet just went down in kincumbrr nsw. No planned maintenance. Is this an nbn issue? Always seems to happen late night

The problem isn't that Medicare needs multiple changes. It's that Medicare was a Labor initiative, inevitably! LNP, reactively once again, but once again, as with so many reactions ie. the NBN rollout, superannuation, etc. , determined to destroy what sticks in their craw!

I am LIVID I have been calling @TPG_Telecom for TWO MONTHS straight now trying to organise my nbn to be installed. The last 4 phone calls I’ve made I’ve just asked for a refund because they can’t provide me service. Putting my Karen pants on, this is ridiculous

@NBN_Australia We did log a call with our ISP and they in turn got informed that an NBN technician was going to come out today between 8-12 only for NBN to cancel it! I am trying to be patient and work but between 1pm and 2pm the connection has dropped out 9 times and it’s still going on!

@NBN_Australia are there any updates with the issues that are occurring on the Central Coast (2257)? I’ve been dropping out every 10 mins for at least 2mins. I’m meant to be working from home, but this is unacceptable!

@AlboMP Our NBN goes down whenever it is going to storm.

@TPG_Telecom NBN dropouts again, persistently having same problem and now customer service directs to online chat, which is hopeless when your internet is down. Hopeless TPG. Am going to churn.

@TurnbullMalcolm @RNBreakfast That's like the only problem with the NBN is we thought you knew what you were doing ..

Honestly, the worst thing about working from home is dealing with NBN, or more accurately, NBN outages. 🙄

Almost 2 hours got get Telstra Big Pond wombles to reset the NBN password. And I know what I’m talking about ... good luck if youre not network savvy. No I don’t want to use your shitty router, I want to use my good one

Been a glorious 3 days with the NBN down. Apparently Telstra are going to actually show up today. It’s been kind of nice tbh.

@alexwantscoffee @NBN_Australia Exactly my thoughts. And no amount of help from the service provider is going to change the amount of users on the node, or as you say, magically turn the copper lines to fibre optic.

@NBN_Australia It’s directly related to the ‘fibre to the node’ loading, that can’t be fixed. Nor can the crap quality of the telephone lines in this area be totally replaced easily.

Big **** off to telstra for somehow making my first gen nbn (fibre to the house baby!) slow as all hell

@Vic_Rollison Gees, we probably still wouldn't have an ETS by now, a 2nd rate NBN and a system which favours the rich and blames the poor and unemployed for wearing those ugly old Vinnie's clothes. Wait a minute

@Telstra Got this message today “Hi, you recently contacted us about the Internet issue on your NBN Service. We believe this is now fixed” Guess what....STILL NOT WORKING!!! #australiasworst company

Having a few problems with the NBN. Using the Internet from my mobile.

Having a few problems with the NBN using the Internet from my mobile.

@OMGTheMess Note they didn't even implement them in a left-wing manner. NDIS has a stupid market model based on our awful jobactive system. NBN had to produce a fat return (partly to repay private financing wtf) and Gonski ensured lots of taxpayer cash went to super-wealthy private schools

@Optus Kartik the #NBN support closes at 6pm, is that a joke??? #Optus #TechFail

My phone and nbn both got shut off today thank you Optus and dodo 🖕🏻 so now im down to using my work phone hahah if anyone would like to help a gal out during this terribly slow month of January I’d appreciate it so much 🥺🫶 BEEMIT Minnie_xo

@OMGTheMess NBN on both sides is a mess. Having it a public entity will suck as governments see horrible when it comes to technology. Now 5G is faster for most use cases then NBN and that has been rolled out much quicker then the NBN was

@hutcho66 Absolutely right, there were so many errors made with the nbn that rests on all sides. Question is now how can it be fixed and how do you convince the pollies that it should be fixed. I thought that when everyone was locked down they would see demand for better uploads, but alas.

@TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.

@TheFeaver 2/2 This outage sadly was an NBN side issue, so impacted all ISP. Services should all be back online now as of about 1pm If there is any issue after reboot of network equipment please call support on 1300 880 905 or livechat via our website Regards, Meg

@TheFeaver 1/2 Hi and sorry to hear! We normally should pass on any outage info via email and Myaussie from NBN so apologies if comms were delayed, I'd suggest calling in case we have some old contact details too