NBN

NBN Outage Report in Night jar, Townsville, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Night jar, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Night jar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Night jar, Townsville, State of Queensland 12/18/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Night jar, State of Queensland

Latest outage, problems and issue reports in Night jar and nearby locations:

  • twistieman Tristan Davey (@twistieman) reported from Townsville, State of Queensland

    @Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.

  • twistieman Tristan Davey (@twistieman) reported from Townsville, State of Queensland

    We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    I think I spent about 3.5 hours trying to arrange an NBN service provider change. Success to be determined soon (I hope).

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • m0h1tD |v| 0 |•| ! + 🔹 (@m0h1tD) reported

    @Telstra 1/2 We have had a case open for a faulty NBN FTTC service since 19/12..since then we have been stood up twice by NBN tech who was supposed to arrive onsite to fix.We hired an tech to be present onsite to assist withNBN tech to whom we had to pay 10 hours of time cost plus travel

  • DavidRGardiner David Gardiner (@DavidRGardiner) reported

    @NBN_Australia Technician came out today (right on the dot of 1pm which was impressive) and after fixing a connection down the street speed is back to normal.👍

  • The8ayley Hayley (@The8ayley) reported

    I've been without internet for 18 days, I work from home and I'm losing money because of it. Hurry up and fix this @NBN_Australia @Telstra

  • daggy_dad Daggy Dad (@daggy_dad) reported

    @NBN_Australia Thanks Sarah! I find it hard to believe that a $100b company doesn't have a business continuity plan or SLA's with suppliers? 27hrs later, no update apart from investigating a power outage? Pretty crap for any organisation, let alone a large one

  • TheRealPembo Michael Pemberton 💉💉💉 (@TheRealPembo) reported

    @samanthamaiden I had to help my 89yo neighbour get an NBN-based landline installed. She doesn't have the internet or even a mobile phone. Am I now going to have to lodge the online application for her? WTF? 🤨

  • dazzlemate dazzle8 (@dazzlemate) reported

    @Peter_Fitz I regularly talk to ‘Nicole’ from the NBN - strangely based in India. When that number calls again - and I enquire about Nicole’s health - they hang up….

  • andrewkeith80 andrew keith (@andrewkeith80) reported

    The 7th @NBN_Australia tech has left without fixing the TAPS. He let me hear the support call to NBN. NBN wants a report that the TAP has failed. An intermittent failure is not accepted. WOW. The tech was so frustrated so he sent me documents for TIO case.

  • WegsGaming WegsGaming (@WegsGaming) reported

    @NBN_Australia no internet for almost 2 days now… what’s going on and don’t give me there’s an unplanned outage. Was working fine after the storm and then randomly the next day stopped working and still isn’t… #ACT #Canberra #Spence

  • daggy_dad Daggy Dad (@daggy_dad) reported

    Gee @NBN_Australia 21hr "we are investigating a unplanned power outage" in West Burleigh? What's going on? When's the ETA? Maybe replace your marketing/comms team with actually techs?

  • Giragirl Bundus (@Giragirl) reported

    NBN is ******* useless and telstra are bastards that have closed a job that we've been complaining about for years wanting them to fix it. The wiring needs to be replaced but nooo they use more tape to hold it together even though it barely functions