NBN

NBN Outage Report in Night jar, Townsville, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Night jar, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Night jar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Night jar, Townsville, State of Queensland 12/27/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Night jar, State of Queensland

Latest outage, problems and issue reports in Night jar and nearby locations:

  • twistieman Tristan Davey (@twistieman) reported from Townsville, State of Queensland

    @Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.

  • twistieman Tristan Davey (@twistieman) reported from Townsville, State of Queensland

    We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • PravKalra Prav Kalra (@PravKalra) reported

    @Optus horrible customer experience. After 12 years with optus my simple request to unlock nbn modem so thT it works with other ISP was not done. I have been passed like ball from one person to another for 2 days…all they do is cross sell product but no one is unlocking modem.

  • Sumhairy_dad Sumhairy_dad (@Sumhairy_dad) reported

    The past 2 months I have had a @NBN_Australia “technician” come out to my house to “fix” my service every two weeks. Stop stalling and fix my internet.

  • ChrisFPlatz 🇦🇺Christopher Platz🇦🇺 (@ChrisFPlatz) reported

    @Jensanchez88 @TheLittleKittn **** internet causing severe lag (thanks NBN). game crashing is quite frustrating. (I never had that problem playing Mario in the day)

  • ThomasRosslyn Rozzie (@ThomasRosslyn) reported

    @bradley_kellett And the network NBN

  • msignau msau (@msignau) reported

    @Damo__73_ @BenFordhamLive NBN is a gov owned corporation, they are obligated to recoup the costs of the NBN's creation. The gov paid for the NBN, but you can be damn sure they will claw that money back.

  • dodgydub Paul (@dodgydub) reported

    @optus_help I live on Glen Valley Road forest hill vic. The nbn has gone down nearly one day a week in the last 3 weeks. Why? If it's so unreliable, why aren't you providing sim backup modems? I have to use my mobile data for 4-6 hrs. Obviously it always happens daytime weekdays

  • barbarousellen ellen (@barbarousellen) reported

    there's an NBN outage in my area which means I can't watch Succession 🥲

  • GbellOz Greg Bell (@GbellOz) reported

    3rd-world #NBN, you have 6 months to: 1) Lower my monthly cost by 40% 2) Increase my speed by 2x 3) Give me better customer service when outages happen - having my provider message you and wait doesn't cut it. Meet my demands or I'm switching to Starlink.

  • huouer 杨朱路人甲 (@huouer) reported

    Got it. But my NBN modem’s lights are not solid on. I was told by Optus that is a NBN network issue.

  • pikeonaplate Pikeonaplate (@pikeonaplate) reported

    @Internode hi guys, has anyone reported NBN being completely down? I’ve reset my modem with no luck. I’ve tried ringing the help desk and the wait time is over an hour so I assume something is wrong?