NBN Outage in Night jar, Townsville, State of Queensland

Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

I think I spent about 3.5 hours trying to arrange an NBN service provider change. Success to be determined soon (I hope).

@Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.

We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.

@trentyarwood So @NBN_Australia is claiming it's adversely affected by competition from a satellite service that has low 100k customers. I thought they'd be keen to offload traffic from their two big expensive satellites. Maybe they should reflect on their own garbage service model?

@alexkidman @NBN_Australia Now after 2 years and countless service interruptions including disconnecting them (90’s with medical conditions) NBN said max was 15mbs Then you finally fixed the line and 25 mbs and working well.

@NBN_Australia The issue with NBN is your customer the ISP has no ability to have a customer focus, I have signed up for. A Very fast 1,000 mbs service but was told over 500 was OK. My regular experience is varied 100,400, 800, 400 you agree to attend you but don’t bother

@carolduncan @maire19 @NickRossTech Imagine trying to get through the last 2 years without NBN. It's proved it's utility as a vital national infrastructure asset. Ditch the idea of selling it off, and treat it like the national road network and upgrade where needed. All those complex pricing models will disappear.

@elonmusk Billionaire Elon Musk has reportedly played a significant role in driving up the prices across Australia’s NBN phone and internet network… Starlink technology had reduced the NBN’s viability?… interesting 🤔

@NBN_Australia yo instead of raising your prices for your internet plans because people like Elon Musk are doing a better job at providing a better internet service you just idk....FIX YOUR INFRASTRUCTURE 🤔

Australia built a slow NBN, obsolete at launch. Other players entered the market, with better, faster options. The NBN now needs to raise prices, to cover its costs due to exiting users which will cause more to leave. The NLP are to blame, but so are those who voted for them.

@aussiewongm At least you were talking to a human who had some idea and didn't just try to blame NBN and hang up on you after 2 minutes.

@Optus @NBN_Australia INTERNET DOWN MARKET CRASHING NEED INTERNET NOW

@PW_Arts @carolduncan The benefits of the National Broadband Network would only have materialised after it was built. But it wasn't. So SkyMuster never really had a chance #nbn #auspol