NBN Outage in Richmond, Hawkesbury, State of New South Wales

@peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

@trevorlong To be fair, they had to offer 40% additional CVC bandwidth, and streaming providers have cut the visual quality of their product to help the NBN cope. Whilst a lot of the problems with the NBN are not actually @NBN_Australia's fault, they do get a lot wrong.

@Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼

@SBSNews Sorry, but Labor's history has been to take the Communist money both for party and individual funding. Nbn angry of those officials are either very naive or rediculous stupid. You receive monies, your support is expected.

@NBN_Australia Hey @VodafoneAU we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

Hey @NBN_Australia we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

@NickEvershed Countdown until NBN help tweets you with inane comment...

@joshh_dp @daddy_no_ It also done within minutes if you already have NBN - whether it’s node, curb, hfc or fibre - a decent ISP (like AussieBB) can have your service activated within the hour. Fibre just means you can have more than one service at once

@hipstergeddon @gusworldau @NBN_Australia The issue there is that no end-user is actually a direct customer of NBN. RSPs are NBN's customers. End-users are the RSP's customers.

Typical. @NBN_Australia connection down since 4:34pm. Now we have a "Scheduled Outage" from 7:30pm to 10:30pm. Conveniently, this stops any "unscheduled outage " timers they might be measured against...

@MeckeringBoy @SammieMacM @abcnews It's overpriced, it's not worth $51+bn, it's overvalued, taxpayers pay twice because NBN force RSP's to pay too much, it's too slow, it takes too long to get connected, all thanks to LNP & Murdoch......LNP should have butted out & the "most recent" Minister is out of touch 👎🏾👎🏽👎🏿

@NBN_Australia I got a text from Telstra to say theres an outage in the area so looks like it's a known issue and is being worked on

@EVERALDATLARGE It was always going to be shit with the commercial model and nulber of POIs. Turnbull added an extra dimension of shitness by insisting on reusing dilapidated access infrastructure... at least Rudds shitful NBN concept had some scope for upgrades.

@Telstra hi! My NBN service has been down the last 2 hours in Randwick and your outage map doesnt work either when I try that!

Hey @NBN_Australia I hope no one removes your internet connection today without letting you know in advance. That would really be unfortunate. A 9.5 hr outage on a Friday would kill productivity.

Oh good. Yet another 9 hour outage window for “scheduled maintenance” where the notification arrives after the internet has already gone down. Sure would be nice if @NBN_Australia didn’t do maintenance during the hours most people work.

@ajpalm Nearly all the users I support are on the NBN and across all the fixed technology types. A few were on ADSL and we’ve moved them across to NBN. HFC has some known issues that need fixing but that’s an organisational problem not a problem with the technology.

@Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.

Well we had #NBN For all of 5hrs and 20mins today after a 24hour drop out. Losing count on service disruptions now. Provider cannot or will not resolve with #NBN #Aussiebroadband.

Sorry folks, the NBN has failed me once again and the internet is down. More AC later.

Sorry to say... courtesy of the NBN, our Internet is down.... Looking to reschedule for maybe tomorrow night or over the weekend. 🙄

@lizzysawrusrex Installation of NBN service generally takes less than 10 business days but can take longer in some cases, depending on the demand of NBN services in your area and the availability of the NBN technician to perform the installation. (3/4) -Shane

@lizzysawrusrex We noticed that the ADSL2+ service is not working, we'd like to confirm if you have connected the shipped modem/router for NBN. If so, please reconnect the old ADSL2+ service while awaiting for the completion of NBN installation. (2/4) -Shane

I just want to say how much I hate the @NBN_Australia. That is all. I had a 70% chance of getting 250/25 and they couldn't even supply that to a service built and switched on in December 2019. Pathetic.

@Nicktacular42 @Aussie_BB @NatoPotatoTV It was vacant so... I had telstra hook it up years ago when I had new conduit layed down for HFC and took both connections 😅 Both lines are already hooked up/setup for nbn too.

@NBN_Australia Thanks Shane. TPG are looking into it at their end. I think the high-call volumes is part of the problem. According to your link, my address hasn't been connected to the NBN, despite getting told via email I was ready to connect and receiving all my equipment.

@shoemanG They can do further testing and if the issue is with nbn, they'll let us know and we'll work together to resolve and provide updates. Please note providers are experiencing extremely high call volumes & support requests at present and are working with reduced staffing levels. 2/3

@peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

@petermclarty They can do further testing and if the issue is with nbn, they'll let us know and we'll work together to resolve and provide updates. Please note providers are experiencing extremely high call volumes & support requests at present and are working with reduced staffing levels. 2/3

@trevorlong @Aussie_BB @Telstra @NBN_Australia Yep FTTN. It’s horrible!