NBN

NBN Outage Report in Richmond, Hawkesbury, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Richmond, Hawkesbury, State of New South Wales 03/13/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Tiim_ Timothy Harrison 🤙 (@Tiim_) reported from Sydney, State of New South Wales

    Quality is still better than my @NBN_Australia service.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Aussie_BB Oh, the issue isn't you guys, it's the wholesale residential service options that NBN gives you to sell with poor uplink speed options...

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    My @NBN_Australia HFC service is down. Fault logged with my RSP (@Aussie_BB). I wonder if nbn will book "planned maintenance" again to fix the fault - it conveniently stops the "unplanned outage" timer when they do that...

  • petehanssens Peter Hanssens (@petehanssens) reported from Sydney, State of New South Wales

    @mattgillard @Aussie_BB Yep, the customer service person just said that I was one of the 30% of households that can’t get more than 100mb/s via the @NBN_Australia

  • dianainoz2 Diana (@dianainoz2) reported from Sydney, State of New South Wales

    @simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH

  • jensenoz John Jensen (@jensenoz) reported from Sydney, State of New South Wales

    @Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!

  • mcreal15 .michelle bamborough💧 (@mcreal15) reported from Sydney, State of New South Wales

    @drpete00 Libs biting their bums now #NBN Never forgive Malcolm behind Abbott’s bum ditching Labor’s gold standard internet for everybody as if we’d never need fast internet #auspol

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia Could I please someone from support to call me

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @NBN_Australia I have checked and it’s definitely a local outage.

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @Loulaloulaa @BrettMasonNews @PatsKarvelas @TurnbullMalcolm Possibly Turnbull is speaking out about #robodebt because he knows Morrison was the responsible minister. Whereas he won't admit #nbn failure because that was all down to him. Not really so authentic & admirable .

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.

  • ThatPascoeWoman 💦Jaqi Pascoe (@ThatPascoeWoman) reported from Sydney, State of New South Wales

    I’m praying. Of all the wretched, spineless, turncoat, appeasing gestures Turnbull made to the pseudo-religious fascists in his party while in office, that amendment takes the bloody cake. It’s more damaging to democracy than even an inferior NBN - but fortunately simpler to fix.

  • vacant3rdman Anthony Horton (@vacant3rdman) reported from Sydney, State of New South Wales

    The issue being that recent firmware versions are (supposedly) FTTC NBN compatible, but the original version isn't. So I had to download the firmware update to phone via 4G, & am now transfering it to laptop over Bluetooth so can then upload to the router via WiFi...

  • SMHFConvoy 🤖SMHFConvoy🤖 (@SMHFConvoy) reported from Sydney, State of New South Wales

    Okay something just happened around Katoomba, sirens blaring and the modem keeps switching between NBN and mobile network.

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @TooheyMatthew @AlexanderDowner @QandA Government ministers would be better prepared if they actually did useful things for the people of Australia. Fletcher the guru of telecoms brought us nbn. No wonder they obfuscate with generalities and spin. Horrible to watch people squirm even if deserved.

  • danilic Dan Ilic 🧴👐 (@danilic) reported from Sydney, State of New South Wales

    NBN at our house is so bad it's freezing during this NBN scene during How to Stay Married.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @NBN_Australia @CannabisFairy69 Hi Sarah - seems that local power issues caused some grief. Hard reset (with the reset button) of the CPD has brought things back online.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @DaveIrving99 @snapipup @zdnetaustralia It's a total failure since LNP Government got involved, it's overpriced, outdated, way too slow & Australian taxpayers are being double hit 💸💸💸 & recently Parliament passed a monthly increase to give NBN additional 💸💸 for what......to assist Murdoch 👎🏾👎🏽👎🏿💩🤡

  • JaneCaro Jane Caro (@JaneCaro) reported from Sydney, State of New South Wales

    Dear @NBN_Australia our IT support guy has fixed it. Apparently it was simply the technician who did (in Jason’s words) half a job. But thanks for getting back to me.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Onderdagg Önder (@Onderdagg) reported

    @allisonnovelo Markets are bad but you are a savior! nbn

  • LennaLeprena Lenna Leprena 🎸🎼🎺🎻🎷🎹 (@LennaLeprena) reported

    @favfavalore I bought a new iPad from @Telstra with a data only plan..it arrived on Monday but it takes up to 7 days for the sim to be activated..how poor is that for service..luckily I run it off my wifi anyway..but it would have been too bad if the NBN went down and I needed the mobile!

  • LiquidWIFI Liquid (@LiquidWIFI) reported

    NBN killed the stream wtf I wanted to continue playing!!!

  • kemshal Guy Kemshal-Bell (@kemshal) reported

    @SpinTelAU appalling customer service. An order placed on 29 August for a standard NBN residential connection still not provisioned

  • FOrestFire_219 FOrestFire (@FOrestFire_219) reported

    @DingoAteMyDonut @overwatch2watch Nbn is your solution

  • christopherrul8 Christopher Rule (@christopherrul8) reported

    @Telstra @andrew_thaler My Telstra NBN is slow as is Brisbane. I can hardly load a google page.

  • paulipaulyk Paul K (@paulipaulyk) reported

    @NBN_Australia there’s been an NBN outage in my area since 2am and it’s still not been fixed. The NBN has not provider any updates to my isp on when it will be up and running again. Some of us require the nbn to actually work at home. Very disappointed at the nbn lack of news.

  • HerbalGill Gill Stannard (@HerbalGill) reported

    Here we go again.@iiNet @NBN_Australia down again in 2050. 3rd major outage since last Wed. Any idea when service will return? #WFH

  • pangolincovid Its Time (@pangolincovid) reported

    Some Australian rural communities suffer worse internet access than some “poor villages” in Africa Boo Hoo, they would be the rural towns that voted for Murdoch/Coalition's destruction of Labor's world class NBN

  • RobRoy16276502 Rob Roy (@RobRoy16276502) reported

    @melaniedoak My phone and internet have been useless for over one year due to NBN connected to a corroded Telstrs cable NBN Co worse than useless, yet $6 million of our taxes down the drain as bonuses for execs