NBN Outage in Richmond, Hawkesbury, State of New South Wales

Your life can be ruined in seconds **** you NBN you took my stable wifi connection away from me , now my internet is ******* shit

I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.

My house got forced to switch to NBN and FFS the Internet cuts out every 20 mins and we are at half the ******* download speed What the actual **** have you done , do you know how frustrating this is

@marklevy2gb, @NBN_Australia’s website is down...not helping I still confidence! #nbn #techfail

@NBN_Australia Well.. all NBN have done since November is waste my time.. apparently im not important enough to speak to any manager in your “customer service team” (that’s what Angie from that team told me anyway..). I’ll DM you anyway.. should be fun..

Update. Only partially installed. Seems NBN didn’t connect from outside our development into the development. Delayed until March. Dreadful service and shoddy Project Mgt. Also had to pay additional $16000 for cabling!!. @NBN_Australia #nbn

@mrgnarchr When they can build 5G, sell ‘unlimited’ at the same price as over NBN, but difference is they keep all the $$$ (and don’t have to pay a stupid cut to NBN), why wouldn’t to push it as an alternative that they actually make money from. NBN really ****** things

@mrgnarchr Meh, if the govt wasn’t hellbent on trying to make a profit out of the NBN and actually run it as a utility, we probably wouldn’t see 5G being pushed so hard (stupid NBN CVC pricing)

@Optus I'm on my third day + of 0.20-0.25 mbps on my NBN at home - lodged an online complaint and tried contacting by online chat. Can someone please get in touch in the am.

@slpng_giants_oz @knarfnamduh Try 2 NBN NBN going to be one big costly taxpayers fix...ATFD Free our Refugees Send Dutton to The Hague Smash IPA & have them pay tax, not a charity a business

Hi Optus @Optus - Your NBN seems to be down in 2146 for the last 30 minutes or so. #optusoutage #optus #nbnoutage

@TurnbullMalcolm we don’t need you to tell us the “news”, we all have access to current affairs...alas not via NBN - which happens to be a very expensive piece of crap.

So pre NBN no drop outs at all. Post NBN ever bloody day. WTF. @Telstra sort your shit out.

@TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

@jendudley @Telstra I am a mega geek too. I generally notice bad network performance. I really hate buffering in particular. My wife complained about the NBN being slow the other day, then realised she wasn't on Wi-Fi and it was actually the Telstra 4G service having issues.

What a joke. My NBN is always down. Morrison is so out of touch.

@superloopnet is there an nbn outage in Carlingford my nbn dropped out, ive rebooted my router several time without luck

Remind me.... this is the 21st Century & we supposedly have a mostly fibre internet network @NBN_Australia. So why is it that the slightest wind & I lose connection @Optus I've lost count of how many times our internet has gone down this evening.

4K wars - Optus to show the Tokyo 2020 Olympics in 4K Ultra HD to its 5G Home customers - meanwhile Foxtel has the only broadcast 4K satellite service in AU. Wonder if nbn or Telstra will join the 4K battles! 📺 #Telsyte

@JasonMorrisonAU @NBN_Australia Pathetic. Absolutely pathetic. We are going backwards at a rate of knots. And @NBN_Australia & @Telstra do not care the punishment they are doling out to individuals & businesses due to their incompetence & inability to provide a reliable service.

@NBN_Australia currently can’t connect to the internet for no ****** reason except that there are random ****** outages in Sydney. Internet will connect for few minutes and then off it goes again. Thanks @NBN_Australia you worthless piece of shit.

@JBSFinancialJB @NBN_Australia @Telstra sure was looked like I had a mailware problem 🙄

@NBN_Australia @Telstra Gr8 work shut down my WiFi with scare mess on my screen 2 force me 2 switch to NBN #shockingtactics no internet 😡

@telstra your outage page showing an outage of the NBN in postcode 2087. Cant get any info on how long it’s expected to be down. Have tried all your websites etc. do you have any idea

So now if I want to connect the $380 device we were sold to fix the poorly working backup connection while we wait for the poorly ordered NBN location move to be completely cancelled before it can be re-ordered correctly, I need to buy another sim card for $80/mth to make it work

@GordyPls The concept of over provisioning a service to account for header and encaps overhead isn’t new and has been a standard WAN product factor since before NBN was born. NBN chose to do this solely because they don’t exist to satisfy consumer sentiment. 🙄

Guess I’m lucky I’ve just lost NBN and Foxtel, still have power Very scary storm, some big branches down but luckily no trees

Nice work @Telstra ... issues with internet, " system glitch" inability to have an NBN connection processed and no real time frame for having it rectified...at least you offered the disconnection team 😂

@deniseshrivell Agreed.....but let's wait for the screams when MSM & taxpayers find out the cost on them to fix.........LNP stuffed up our NBN 👎🏿👎🏽👎🏼🤡🤖💩

@Originaltibbedy @marckean @NickRossTech @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB It is my understanding that backward compatibility is limited to a version or two. One of the big delays in Telstra going to DOCSIS3 was apparently because they had old kit (theirs and customers) still on the network.

@NewtonMark @NBN_Australia Heh. Big T are proposing to use NBN FTTB to deliver an enterprise service to our office in the CBD. I think I’ll decline and use a provider that brings their own pipe in.

@Idealaw @NickRossTech @kcarruthers @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Reminds me, I need to cancel my Telstra Bigpond account now I am on @Aussie_BB NBN...

I really can't wait until I have 5G coverage so a can shove the NBN where it belongs. Sick of dealing with ISP technical support.

**** the #nbn been crap all afternoon on again off again. Losing stuff I upload to God knows where. WTF 65th in the world and falling. And if #nbn tell me to contact my provider I will scream. ITS NOT MY PROVIDERS FAULT.

@Telstra @NBN_Australia I can’t wait anymore to have my NBN DROPOUT compliance fixed that is on going from October 22nd. There were multiple calls with your customer service but no progress yet. Compliance reference 1-2258 557 835 814

@Kezzacarpenter @Optus Yes but it’s working ok now they have there own NBN support team and you get a case manager so not as bad as I thought

Oh goody, half an hour in to an NBN outage. Technology hates me lately.

@lynlinking Blame LNP Government for this, they have stuffed up the NBN & won't be told, won't discuss, won't write down the $51+bn & therefore taxpayers pay twice, once for build & second for overpriced connection deals through RSP's.......LNP were warned......watch how much this costs us

@frogworth Life hack - spend your day in any icy cold Sydney bus on constant loop, tethering 4G on your laptop because the NBN sucks anyway. Cheaper than a co working space.

Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.

Australian broadband has to be amongst the worst in the world. Constantly keeps dropping out. NBN sort yourselves out.

@Optus cutting off all internet with zero notification of NBN cutover date and 1 hour later chat people zero help. Only work from home and studying for masters online. Ombudsman tomorrow, yet again.

@daunce_ @NewtonMark @NBN_Australia Get your uptime robot to @ the NBN Co account every time it goes down.

@NewtonMark @NBN_Australia and of course it should be *cheaper* for you to fix it proactively, if you know you're going to need to fix it anyway.

As if the #nbn will do anything, been going thru this crap since the switchover. #nbn totally unaccountable, and blame the providers. See the connection just like Gov blame everyone else.

Two hours #nbn been down and out. Just come back. Throttling areas and cutting them out. No wonder we are 69th in the world and falling. #nbnco totally unaccountable. Blame providers all the time.

@WayneConnor The NBN skimped on fixed wireless.The constraint is at the radio layer, either microwave link to the tower or the antenna to your house. Changing isp will not help. But I’m sure a smart hacker like you could rig your own radio/laser/WiFi point to point link to somewhere in town.

Well done #nbn another ten minute unknown dropout. It's no wonder when you have millions of GB coming down fibre, and then trying to feed it into drinking straws. Gov sabotage of essential infrastructure.

After a two hour #nbn outage it's back up again. Still waiting for a reply to my DM complaint.

What tragedy #nbn internet gone down again. Third time in this week. Please liaise with #AussieBroadband and fix it.

@AllanRaskall @NBN_Australia @Telstra I can help if you want we’ve had nothing but trouble with ours with combined incompetence of the NBN and Telstra I’ve had to learn how fix it myself

Unbelievable! On hold with @Internode so my NBN can be set up but they never took my off hold. They just hung up on me before even talking to me!

@AllanRaskall @NBN_Australia @Telstra And NBN tech told me on the quiet. I bailed him up in the corner of my lounge after three weeks of failures & no internet. I threatened to destroy the entire network if they don't do something. So he spat it out. I'm tiny by comparison, I still can't believe I scared him. 😂

@GoTheGrey @RedJules4 @NBN_Australia @Telstra @ABCTV Apparently ALL households have to change - whether you like it or not. Much like the old analogue mobile network.. existing networks will be cut off after a certain period once your area is NBN ready.

@MaryABarram @BazzaCC @PaulBongiorno $80m water buy back angus taylor, adani benefits vs cost, frydenberg requesting grassland documents to cover up angus taylor, murdoch shutting down nbn to save foxtel, $30m grant to foxtel annually

@AllanRaskall @NBN_Australia @Telstra Yes, older handsets seem to have a problem with the NBN. Something the government isn't going to tell you up front. Nor will NBN Co. Nor will your telco. All of them, run by a bunch of integrated, professional failures. Many NBN Co techs are ex-Uber drivers with no training.

THE NBN REMAINS THE WORST CASE OF 'PORK BARRELLING' AUSTRALIA HAS SEEN The result of ALP Rudd / Gillard roll out is that instead of rolling out to profitable markets first (as the rest of world would) the NBN lacked revenue and changed to cheaper technology #auspol

@AllanRaskall @NBN_Australia @Telstra NBN is an absolute nightmare, we have had it for around 4 years extremely poor quality service ..

@AllanRaskall @NBN_Australia @Telstra It's a farce, Allan. Whenever it gets cloudy we don't get the signal for any of the @ABCTV channels. 🙄

@NBN_Australia I will also attempt to query neighbours as to their experience - I might get permission to set up logging on their connections to see if it's confined to us or a general node issue.