NBN Outage Report in Scarness, Fraser Coast, State of Queensland

@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

@NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

@MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

@MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

Having a few problems with the NBN. Using the Internet from my mobile.

Having a few problems with the NBN using the Internet from my mobile.

@OMGTheMess Note they didn't even implement them in a left-wing manner. NDIS has a stupid market model based on our awful jobactive system. NBN had to produce a fat return (partly to repay private financing wtf) and Gonski ensured lots of taxpayer cash went to super-wealthy private schools

@Optus Kartik the #NBN support closes at 6pm, is that a joke??? #Optus #TechFail

My phone and nbn both got shut off today thank you Optus and dodo 🖕🏻 so now im down to using my work phone hahah if anyone would like to help a gal out during this terribly slow month of January I’d appreciate it so much 🥺🫶 BEEMIT Minnie_xo

@OMGTheMess NBN on both sides is a mess. Having it a public entity will suck as governments see horrible when it comes to technology. Now 5G is faster for most use cases then NBN and that has been rolled out much quicker then the NBN was

@hutcho66 Absolutely right, there were so many errors made with the nbn that rests on all sides. Question is now how can it be fixed and how do you convince the pollies that it should be fixed. I thought that when everyone was locked down they would see demand for better uploads, but alas.

@TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.

@TheFeaver 2/2 This outage sadly was an NBN side issue, so impacted all ISP. Services should all be back online now as of about 1pm If there is any issue after reboot of network equipment please call support on 1300 880 905 or livechat via our website Regards, Meg

@TheFeaver 1/2 Hi and sorry to hear! We normally should pass on any outage info via email and Myaussie from NBN so apologies if comms were delayed, I'd suggest calling in case we have some old contact details too