NBN Outage in Scarness, Fraser Coast, State of Queensland

@MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

@MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

@mitch_champ already got belong, they said our stuff would be set up within 2-5 days then they sent me a message saying our nbn would be activated on 4th feb. dumb ****, you cant even call them, you have to use the stupid support thing via email but every single response is automated

@normanswan @MSMWatchdog2013 So, we're going to have to repeat the whole exercise later - at even greater expense? Sounds like another #LNPfail FRACAS to me [think NBN, only this time - withpeople's lives]. Good one @ScottMorrisonMP NOT! Caring more about $ than people is a VERY BAD LOOK for a leader.

Internet down again for "NBN CONNECTION ISSUES". I'm not even connected to the NBN??? Lying scumbag degenerates

@GreetSj Wave your hand. Sometimes when the NBN goes down the thing activates a a DSL mode or something. CORRECTIONS?

@alastairmoore Hey Alastair, thanks for getting in touch with us. We're sorry you're having issues with setting up your NBN and getting connected to our support team. Our call support team is available on 133 937

Moved out today and everything’s been smooth so far...expect for the NBN set-up. @Optus, why do you have a 24/7 messaging system but j can’t phone anyone to fix these problems. What’s the point?? Love your work but please help.

@fiveless @Telstra I’ve Given up. Will make the reluctant jump to NBN and go with aussiebroadband. At least they have customer service.

@johnny_doe2010 @PopsieWagga1 @noplaceforsheep NBN sucks *****.

@deniseshrivell We were forced onto NBN FTTN. Our ADSL2 service was more reliable and faster. NBN is ****

@ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.