NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 12/25/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • FelixPalmer14 Felix Palmer (@FelixPalmer14) reported

    @NBN_Australia Now four weeks without internet and our ISP is telling us to make a complaint to our MP in order to get a response. This is absurd! We have multiple people who work at home and we need internet!

  • aussiebigblue bigblue (@aussiebigblue) reported

    @vincent13031925 Starlink is only viable in Australia for people living in areas where high speed internet connectivity is either too expensive, unreliable or not available! Starlink - $800+ up front, then $130 pm! e.g. my High speed (NBN 100mb/10mb) service is $65 pm!

  • ChryslerMerryl Merryl Chrysler (@ChryslerMerryl) reported

    @NBN_Australia what number should I call when NBN fail to turn up at confirmed half day window and don't have the courtesy to use my number?

  • MinervasRefuge Lantern Abby (@MinervasRefuge) reported

    @NBN_Australia Our ISP has marked it as an outage a few hours ago. It's just a waiting game now.

  • Paulo16348801 Paulpoint (@Paulo16348801) reported

    @Peter_Fitz @LeftyLongtitude NBN, submarines, aged care, Ruby Princess, airport land purchase, have the vaccines been stuffed up too, oh dear poor Scotty 😬

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @pauld08 Oh no! That would annoy me too, Paul. When the service is affected, has this been reported to your provider? Your provider will run through some troubleshooting and if they are unable to resolve it they will log it to nbn support. 1/2

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @rjwilson01 We are sorry to hear about this, Ross. nbn can only identify any service-related issues if and when they are reported to them by providers.1/2

  • seamusmateus Seamus (@seamusmateus) reported

    My NBN(Internet) in Metro Perth is down because I'm connected to the Geraldton Internet Exchange......which is 400km away, and they have power outages due to a cyclone. FFS Australia, have you ever heard of joined up thinking? @NBNCoSupport @NBN_Australia #Geraldton #Seroja

  • Lexieguest Alexis Guest (@Lexieguest) reported

    @NBN_Australia really disappointing service today - appointment confirmed no less than 4 times and then when I ring @Telstra told NBN technician not coming. No communication and now have to wait another week for appointment? How can this be? Service?

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @Steen_Dr At the moment, we are unable to identify what's causing your issue as we're not detecting any fault. You may try doing a hard reset on your NBN Box to refresh it to see if this will help with your issue. 1/2 -Mel