NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 03/25/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MissVivienne10 MissVivienne (@MissVivienne10) reported

    @NBN_Australia I have been checking it since 8am this morning! You are down here since 9pm last night! All my neighbours out. Service provider notes problem is with you.

  • johlyp Johl Provan (@johlyp) reported

    Does anyone else in #melbournelockdown have no internet? Is it my provider or is @NBN_Australia down ?

  • SachaI2517 SachaI (@SachaI2517) reported

    @TPG_Telecom @FabioPSchuck All my neighbors have NBN with other telcos and their internet is working ? Issue must be with TPG, please fix my connection so I can work.

  • DanBoariu Dan Boariu (@DanBoariu) reported

    @TPG_Telecom we've been without Internet (nbn) for 24 hours. Have logged a request in the morning as the service coordinator couldn't help me over the phone. Tomorrow we all need the Internet to work from home and for remote learning.

  • keeganoshi Keegan O'Shea (@keeganoshi) reported

    @NBN_Australia The service provider has confirmed it's an NBN outage and has received no ETA. Please resolve ASAP.

  • CybernetCowboy Kester Valentine (@CybernetCowboy) reported

    @ellymelly Poor Krudd is desperate for attention. Not even smart enough to know SKY isn't free to air TV nor are the Murdoch papers free to read. People are however free to pay for it if that's what they want to do. I refuse to pay for the @AustralianLabor NBN lemon, so i can't sky.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @SachaI2517 Your case has been escalated to our delivery partner - NBN and we are yet to hear back from them regarding the ETA of the service restoration but our engineering team will be in touch with you should an update becomes available. Apologies for the inconvenience. -Geli

  • Juhi_Gupta_JPN Juhi Gupta (@Juhi_Gupta_JPN) reported

    @NBN_Australia @neefp Hi. We have a similar issue to the OP. TPG says the fault is with your network. What's going on?

  • Optus Optus (@Optus) reported

    @bkmp15 Hi Bharath, sorry about your NBN connection issue. Yes, there is a fault reported in your area CARNEGIE, VIC, 3163 at the moment. Kartik

  • Juhi_Gupta_JPN Juhi Gupta (@Juhi_Gupta_JPN) reported

    @ShaunRatcliff @NBN_Australia Hear, hear. We have had great weather down here in Victoria as well and less traffic given the 5km radius restrictions. It's mind boggling why it's taking so long to fix the issue.