NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 12/03/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DoodyDarren Darren (@DoodyDarren) reported

    @Louise_J_17 @Dorothy23897725 @AlboMP The coalition has never saved us from anything. All they know how to do is destroy, corrupt or sell. Medibank. Medicare (WIP) NBN Airports. Ports. Combank. Telstra. Carbon price. ... ... ...

  • vanessadevineee nessy (@vanessadevineee) reported

    @Optus customer service is absolutely appalling. It’s like speaking to a robot. Not useful at all when you’re trying to sort something that isn’t your fault! No compassion on their behalf. I don’t recommend getting nbn with them.

  • dekrazee1 Knight Rai Raiosaurus (@dekrazee1) reported

    NBN has been down since 5.30pm. So, yeah, there's that.

  • geofflangdale Geoff Langdale (@geofflangdale) reported

    @Picketer Like one of the other responders suggested, you could do this from a flat in Docklands with a NBN connection and a ChatGPT login.

  • cameronjhamill Cameron (@cameronjhamill) reported

    @NBN_Australia Hi NBN, The network status page for my address says there's no fault detected and the NBN is live. My NBN modem however has no lights displaying on it whatsoever. Indicating to me either the unit is faulty or the NBN isnt live. I don't mean the ISP's router I mean the NBN modem.

  • christmbaa link dm cek bio ❣️ christmas 🎄 (@christmbaa) reported

    NBN_Australia Hi NBN, our NBN has been down continuously since 26 January 2023. The most recent date for a restoration of service was 5pm on 6 February 2023 but it's still not up. Is there a severe issue with the NBN where I live? In Colyton 2760.

  • ReturnoftheOP1 💧 @FrereOP@mastodon.au 💧🇺🇦 (@ReturnoftheOP1) reported

    @tingeling_au I have IINET 12MB/s HFC and I have a 4G (Koganmobile) backup dongle on my Fritz!Box 7350 router. When the NBN goes down the dongle automatically takes over. When I test the speeds, The 4G is faster than the NBN!

  • cameronjhamill Cameron (@cameronjhamill) reported

    @NBN_Australia Can I please enquire as to what the actual technical issue is with the service in Colyton?

  • bpat_alpha bpat (@bpat_alpha) reported

    Hey @Optus your support services are diabolical. I have been going backwards and forwards between Optus and NBN for 3 hours. For the life of someone sort your processes out!

  • samstrades Sam 🇦🇺🇺🇦 (@samstrades) reported

    @samuelsays11 yep, that and plus labor/greens should give priority to building social housing; we spent $100b on building NBN, pretty sure $100b would enable us to solve housing problem (80k on waiting list for social housing in NSW alone)