NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 12/17/2025 01:35

December 17: Problems at NBN

NBN is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • quinndagit ThisisDrLove (@quinndagit) reported

    @whosdatchik_ I havent really been utilising my time off work well to play fortnite.... yesterday there was a suburb wide planned outage of the NBN which we werent notified about.. then today server down lol

  • TheTeshTube Tesh, Cosmic Disappointment (@TheTeshTube) reported

    ive now spent 4 days on an issue they assumed i had, which i do not (double nat) as the second local ip is due to how HFC NBN works in australia, but they ignored the reply where i told them that and just asked to see another traceroute without the IP which is impossible

  • MoonfireDragons Scarkii (@MoonfireDragons) reported

    okay so great news, the nbn people are coming in tomorrow apparently to fix the wiring cause a ******* rat chewed through it apparently, so tomorrow should be a stream hopefully! i miss y'all so much, i can still use this internet but DEAR GOD ITS SO SLOW

  • Dangerman_2 Col Smith (@Dangerman_2) reported

    In a switch from the fake @NBN_Australia and @Telstra scammer calls today's call was (not) from @amazon Prime saying my monthly fee was going to $39.99 and if I wanted to cancel a $29.99 cancellation would be made. I can see how vulnerable people fall for these scams.

  • za4015 Barry Campbell (@za4015) reported

    @NBN_Australia & @iiNet another wasted afternoon where @NBN_Australia failed to turn up or contact the end user to advise they were again palming off their wet network as an outage, not sending anyone. Probably the worst communication between allegedly what are comma companies

  • peternlewis Peter N Lewis (@peternlewis) reported

    My NBN Internet is down. @Optus spent half an hour (on hold and running a test) to give me a case number and a "someone will contact you". Sigh. Looks like a “Snow Day” for me.

  • ivaforgotton ive forgotton (@ivaforgotton) reported

    F#cken Optus: NBN down 16:30onthe 1/2/2020 till o:300 2/1/2022 You Make shaw it goes down after closing time ya C#nts

  • Optus Optus (@Optus) reported

    @Stirling_89 Hi Stirling, I'm sorry to hear that you've been experiencing issues with your NBN. If you send through your complete address via direct message I can see if there's any updated information I can give you about this service reduction. - Harrison

  • kdvale ken (@kdvale) reported

    @TPG_Telecom Hey. NBN is down currently. Mt Druitt area. Can you confirm for any faults or outages?

  • skulled1 arthur norman (@skulled1) reported

    @Paul_Karp @GrogsGamut he looking at his notes and phone for help....bugger the nbn isnt good here thinks scums