NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 11/24/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • dragons2194 Joe REDV YNWA (@dragons2194) reported

    @K_Blake9 @jdrama68 @Optus Had the same problem as well a few months back except I couldn’t reach anyone from Telstra..thing that worked for me was turning the power off the nbn box from the power outlet, unplug the power cable for about 30 seconds from the NBN box, put it back in and switch the power on

  • nikolidos nikoS (@nikolidos) reported

    @maystation4 @iiNet Hey mate did you end up getting your problem sorted? Have been having a similar issue myself. NBN tech even came out to my area and still dropping out

  • Frankie2193 Frank (@Frankie2193) reported

    @K_Blake9 @Optus Last 2 days I’ve had issue with my Optus nbn.. as you said all connected but no internet on phones /laptops ..

  • K_Blake9 Blake (@K_Blake9) reported

    Anyone ever had this issue with their NBN? - Power light was green (normal) - Optical light was flashing green (normal) - Uni-D was flashing amber (normal) - Router said connected to the internet - Yet you couldn’t connect to the internet at all on any device. #AskTwitter

  • 3uroh euroh🕺 (@3uroh) reported

    @NBNClan @tacmade ok? answer my question wtf is a NBN

  • PhilipH97456919 Harizon88 (@PhilipH97456919) reported

    @XTweeptweep01 @heidimur Don't spread misinformation idiot. They should be able to do that if the federal government rolled out their vaccines better than they rolled out NBN

  • boymc Dave McPherson ⛰️🏃🏽👨🏽‍🚒 (@boymc) reported

    @NBN_Australia Nope. Your technicians broke my internet and left. I'm on the phone to the amazing @Aussie_BB. The ONLY issues I've ever had in 2 years with the NBN have been NBN techs breaking it at the pit out the front.

  • triplezerotv Leigh (@triplezerotv) reported

    yeehaw @NBN_Australia issues again. Getting several drop outs throughout the day but apparently it’s ‘not enough’ for them to give a **** & they keep rejecting the support tickets. I can’t work from home, stream or play multiplayer games with drop outs it’s ******.

  • alexlouden Alex Louden (@alexlouden) reported

    @KaiBrach maybe they should get the nbn rollout team to help

  • brobson_politic Ben Robson (@brobson_politic) reported

    @NBN_Australia Why does @NBN_Australia think boiler-plate responses are appropriate? - This was -not- a planned outage! - This was -not- a provider outage! - This -was- an NBNCo unplanned outage of around 14 hours. Customer satisfaction comes from expectation management & transparency.