NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 12/20/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Stephen_OMalley we will begin taking new orders from customers to connect to the nbn™ network via HFC. The recommencement plan is contingent on continued deliveries of stock, which nbn™ has started receiving throughout March, 3/4

  • debbishdotcom Deborah (@debbishdotcom) reported

    @NBN_Australia I really won’t cope if they don’t get it fixed. I kept thinking with so many others in the area having problems it’d get resolved more quickly.

  • rathinpadia Rathin Padia (@rathinpadia) reported

    @NBN_Australia I am not getting NbN speed since past 2 months, complained to Agl so many times, my download speed is 12 mbps and upload is around 2 mbps. Please help

  • mja_1973 Mike مِيكَالَ (@mja_1973) reported

    @NBN_Australia @kumitaguchi Lol so quick to respond here, yet no help when I had to hotspot for 8 weeks while you and the retailer played 'not our fault' tennis. Turns out it was an nbn issue.

  • adammonline AdamM (@adammonline) reported

    @P_bogan @deemadigan @NBN_Australia FTTN and maxed out at 35 Mbps here. 900+ m of copper cable in a ten year old estate (so quite new copper) will do that. I hate to think how bad things are for people in more established neighbourhoods with FTTN.

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra

  • Qld_Steve Steve, edu (@Qld_Steve) reported

    @yestiseye @Dave_Oakden Labor made the same mistake with the NBN. There was inadequate planning, and overpromises of an easy solution to a complex problem, and it's been a **** show since, and will remain a white elephant for another decade until some government quietly kills it.

  • debbishdotcom Deborah (@debbishdotcom) reported

    @NBN_Australia guy finally arrived. Tried replacing modem which didn’t help (I could have told him that cos I’d done a reset and knew modem was fine), so now he’s driven off to look at some box somewhere...

  • chooseajob andrew thomas (@chooseajob) reported

    @Optus My NBN is so buggy and have been waiting 20 mins to speak to a chat agent. Why don't you have 24hr phone support for technical issues?

  • yestiseye 🖖🏾yestiseye (@yestiseye) reported

    @Qld_Steve @Dave_Oakden This. And given the NBN modems are already powered at the premises, that flaw is a present day issue. So either homes *must* have a working mobile service during any outage (which'll be almost all the time, but I dread the case when it isn't). 1/2