1. Home
  2. Companies
  3. NBN
  4. Hervey Bay, Queensland
NBN

NBN Outage Report in Hervey Bay, Fraser Coast, Queensland

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant
    Grant Dewberry (@BigunitGrant) reported from Hervey Bay, Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • BigunitGrant
    Grant Dewberry (@BigunitGrant) reported from Hervey Bay, Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • GregMcgarvie
    Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

  • GregMcgarvie
    Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • BigunitGrant
    Grant Dewberry (@BigunitGrant) reported from Hervey Bay, Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Elyte96
    Sith Elyte🕸 (@Elyte96) reported

    @Dynamics_______ cant get fibre where i live but thats not the issue, it works fine when there isnt obvious issues on the isps/nbn's end

  • KritKitney
    KRiKiT 💉💉 (@KritKitney) reported

    ******** is wrong with the internet in WA at the moment? @Telstra says it’s not them but why are so many businesses and homes having issues? #NBN #Telstra #internetshutdown

  • humbleminion
    Greg (@humbleminion) reported

    So in the latest ***********, @NBN_Australia continue to lie on their rollout map about my property being NBN-ready, and @Telstra read it and (despite me warning in advance that they should not do this) turned off the copper so ADSL doesn't work any more. FFS.

  • articulateL
    Elton 💉💉💉 (@articulateL) reported

    I changed NBN providers from Exetel to Aussie after a support request submitted to Exetel went unanswered for 5 weeks. On asking how their system failed so badly, I was told there was no determinable reason.

  • articulateL
    Elton 💉💉💉 (@articulateL) reported

    I changed NBN providers from Exetel to Aussie after a support request submitted to Exetel went unanswered for 5 weeks. On asking how their system failed so badly, I was told there was no determinable reason.

  • TraceyCoulton
    Tracey Coulton (@TraceyCoulton) reported

    @Telstra It goes against community guidelines to not provide a service since the 19 of December. Fix my NBN - broken since 19th of December

  • TraceyCoulton
    Tracey Coulton (@TraceyCoulton) reported

    @andy_penn @telstra 2 months without nbn cause Telstra don’t now how to fix - get it fixed. Why should I wait till 5th ofMarch for technician when it’s been broken since 19 Dec

  • Goldenjocks
    Drew Morphettville (@Goldenjocks) reported

    @NBN_Australia @GlennBaker47 Wtf do you clowns have a marketing department/budget when your response is “reach out (🤮🤮🤮) to your provider” 🤮🤮🤮🤮? Spend the money on improving the product you peanuts.

  • TraceyCoulton
    Tracey Coulton (@TraceyCoulton) reported

    @andy_penn Fix my nbn

  • Lincolnabe123
    🌏Henry Ross (@Lincolnabe123) reported

    @David_Threlfo They are still having issues with the new studio - not good NBN