NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Bay, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Hervey Bay, State of Queensland
Latest outage, problems and issue reports in Hervey Bay and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
@MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
@MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Oli Adams
(@Oli_Adams9) reported
Hi @NBN_Australia , I know you guys are under the pump but are you able to provide more details on the outage? The website just has general info saying it's down but two estimates have been missed. I know that it's hard work but is it like one big problem, lots of small fixes?
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salad
(@biwkeen) reported
WTF NBN ENDED ALREADY
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nbn™ Australia
(@NBN_Australia) reported
@bananman1234 Hey Eric, sorry to hear you are having issues with your nbn service. We suggest contacting your provider for further assistance and troubleshooting. If needed, they will send a fault ticket through to our support team. Thank you, Dev
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Chris Barnes
(@ChrisJBarnes) reported
@NBN_Australia Fairfield VIC 3078 is still disconnected after 72 hrs. How long until resolved? Should I cancel my meetings for another day?
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L .\ U R A13
(@LauraItalia13) reported
@NBN_Australia So it’s day 4 without NBN/landline since the storm on Friday, your website says service has been restored however, @Optus can see there’s still a fault and has organised a technician to come tomorrow if service hasn’t been restored. That’s if anyone turns up. 😡😡
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Limming
(@StyleSpace2) reported
@Telstra Imagine texting with you are more efficient than speaking with your customer service team. After I switch to NBN, the **** went down day by day. That's it. I am done.
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MyRepublicAU
(@MyRepublicAU) reported
@warminded Hi, the outage affecting our NBN customers in Cranbourne has already been resolved. Please restart your modem if the issue persists. Thanks for your patience. We sincerely apologise for any inconvenience caused. Regards, John
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Kizzy
(@katawonga) reported
@NBN_Australia Claims they can’t come to my premises to fix a problem with their on premise infrastructure because of COVID concerns when there are literally NO COVID cases in QLD. I have no idea where they got this idea. I’ve been without internet for 5 days now @CwealthOmb
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Sycoinc
(@sycoinc) reported
@Telstra any word on outages in Hurstville 2220 Area in NSW, my nbn router been blinking on and off for a few hours with the 4g backup on modem being super slow..
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Oli Adams
(@Oli_Adams9) reported
@NBN_Australia Yep thanks. The website actually does give estimated times. Currently it says today at 6am, which has passed. If you are able at all to give a better indication it will allow people to make alternative plans. Otherwise the 6am today fix makes me think it'll be on any minute now.