NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 03/13/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • gav_mck Gavin McKenzie (@gav_mck) reported

    Anyone else experiencing slow @NBN_Australia via @moretelecomau today?

  • bernievinsonbi1 bernie.vinson@bigpond.com (@bernievinsonbi1) reported

    @CroweDM Good article. U may also mention reason for return of serve Budget hand grenade- b4 2013 election ALP rammed thru NDIS without any Budget offsets & now as it races up to $90bn pa PROBLEM As well, unfunded (but admittedly off-Budget NBN) was ALP creation without cost-benefit work

  • resulyy resuly (@resulyy) reported

    @gav_mck @NBN_Australia @moretelecomau Same here. Extremely slow and cannot work. I also can't contact MORE through the customer number. It would hang up your call automatically if you select technically issue.

  • AnnieWyer Spikeyhair (@AnnieWyer) reported

    @FernandoLongoOZ @MsRonnyB I live in outer Brisbane, our internet cuts out every few minutes - this is a three year old house, we had the NBN installed to the house only a few months ago, and it’s really the biggest piece of 💩y service I’ve ever used. A major city in Australia.

  • HotAutisticMess Rose (@HotAutisticMess) reported

    @Captain_Chaos_X Still waiting on my 5G chip to kick in, would have been useful with my NBN down!

  • a_kiwi_in_oz Climate Change Believer Kiwi (@a_kiwi_in_oz) reported

    @FernandoLongoOZ I live in Brisbane and older suburbs are full of copper wiring. Diabolically slow broadband. Aussies were cheated with the NBN

  • zoqaeski Robbie (@zoqaeski) reported

    It is completely unacceptable that NBN Co has a 48–72 hour response time for faults and issues. Power, water, and other utilities aren't this bad, so the internet wholesaler needs to be held to a higher standard.

  • richy_eSIM Richy (@richy_eSIM) reported

    @ken_killcare @miriamcosic I switched from NBN to @Telstra 5G Home Internet. Typical downloads of 400-600Mbps! The problem is the 1TB cap! One hour of Netflix uses about 5.5GB. I always hit 1TB within the first 12 days of the billing month. Solution? NBN for streaming. 5G for the thrill of it. Lol.

  • PickersgillAG A.G.Pickersgill (@PickersgillAG) reported

    @NBN_Australia Every time it rains I lost internet access. I can't ring my ISP every time it looks cloudy and say "This is it, this is the day we catch 5 outages." It is a ridiculously high standard of failure, esp. given you should be monitoring your network and able to detect this yourselves!

  • Jondoenotmyname Jon Doe (@Jondoenotmyname) reported

    Oh man, I miss the days of dial-up Internet. I hate that we're stuck with this slow and unreliable fixed wireless NBN service. It's literally unusable during so called peak times & more miss than hit at other times. #Auspol #NBN #Internet