NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

@NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

@MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

@MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

@Optus Stop outsourcing Customer services. They are bullshit . I have tried couple of times contacting them but they send one reply after 4-5 minutes and i am really annoyed. I Got My mobile plan , Optus NBN , Optus 5G with you guys from almost 3 years and still something is wrong

@Optus has Worst Customer service in the history of Mobile network. Worst decision i have made. @Optus Your People are slow as your Optus 5G network. I have suffered for 2 years with you guys. Finally changed to @Optus NBN and the Service you guys provide me is Same as always

@Optus The last actual conversation I had with your inept tech support acknowledged there had been 11 drop outs in the prior 24 hours, and that was after NBN techs replaced everything.

@TPG_Telecom Its already been identified as an NBN outage im just wondering when its going to be fixed. Its been over 12 hours.

@NBN_Australia NBN sucks ****

@TPG_Telecom how much longer will the NBN be disconnected in Rydalmere, NSW? It's been off since 11am this morning! Are u going to reimburse me for the extra data I have had to use from mobile hotspotting so i can work. Service has been terrible lately!! Might be time to change

@Ailuj_Nostrebor Hi Julia - we do apologise that you're facing some troubles with your NBN service. So we can look into this further, could you please DM us? Zac

Dear @Optus The insane slowness and unreliability of both phone and NBN serves only to isolate people with disability further. Please fix this soon. #DisabilityTwitter

@TheProselytiser I have the same problem - pretty sure it's woeful NBN here.

Fuckn Optus worst NBN Provider in Australia 16 plus hours down.