NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 01/08/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • kkasss20 Kasss 🛫🦋✨ (@kkasss20) reported

    @jimi019 Their whole network is down from webpage to call centre to nbn

  • adammalone Adam Malone (@adammalone) reported

    @NBN_Australia Imagine taking support inquiries on Twitter to prevent venting from being publicly surfaced. Just imagine.

  • kkasss20 Kasss 🛫🦋✨ (@kkasss20) reported

    @rattlydags Their whole systems down nbn, phoneline and website so frustrating

  • adammalone Adam Malone (@adammalone) reported

    @khingy @NBN_Australia @beourmate Then guaranteed 4-6 week backlog on new boxes. No compensation or immediate remediation because I don’t deal directly with NBN and ISP can say it’s not their problem. Perfect finger pointing nightmare for end user. Times like these make me want to go all in on a 4G dongle.

  • sev_romero Sev Romero (@sev_romero) reported

    @NBN_Australia This is an ongoing problem that has 1 cause. The degraded FTTN connection is 1.3km from my home (despite there being many closer). If you are truly sorry, than simply fix your infrastructure issue (ie move the FTTN connection or change to FTTC/FTTH). This is your fault (not ISP).

  • JimmyNT James Taylor (@JimmyNT) reported

    @rajeevramani think they've had a total network failure - nbn flaky, website down, not accepting calls

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported

    @jriewolod @Telstra Why anyone continues to sign up to Telstra NBN and home phone is beyond me. There's no option to opt out of a modem many don't need, the mesh wifi booster is overpriced, the service is the worst, oh did I mention there's no discount once you've bought the modem? Thieves.

  • PolettiSteven Steven (@PolettiSteven) reported

    @kellysaysthat Dead set. My NBN hasn't worked properly since this current lockdown started. Anytime I want to stream stuff that isn't YouTube it constantly pauses or just switches between HD and SD. I know it's first world problems, but trying to watch football in SD is a nightmare

  • pony_node Node Pony (@pony_node) reported

    @CJPomfret @Telstra Yes, exactly. I think they do when they want you off old plans they no longer want you to have anymore. My NBN provider rang me after I signed up, as I had chosen a speed that my line would never achieve (50/20) downgraded free of charge.

  • joshjbarnett Josh Barnett (@joshjbarnett) reported

    Thanks to the helpful @NBN_Australia tech at the neighbourhood pit today after the third emergency #NBNoutage in four working days. NBN outage page unhelpful for systemic issue. Now the wait for permanent fix #WFH