NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 11/22/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • digipsychosis Digital Psychosis (@digipsychosis) reported

    LNP suggesting nuclear power is just like their FTTN NBN rollout. Slow; taking 10 years longer than we need it. Expensive; far more than anything else. Outdated; and therefore pointless. The mere suggestion is absurd. #auspol

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @XMW60950832 Are you able to check if there's any damage cable in the NBN NTD box? -Basil

  • SydneyCityTV SydneyCityTV (@SydneyCityTV) reported

    @Zampakid A couple of years late, but I can now confirm that Colin Baldwin voiced the headlines in this update! If I'm not mistaken he is now (or at least was until recently, not sure if he was one of the many culled in the service's Nine-ification of 2021) Executive Producer of NBN News.

  • laureneyles Lauren Eyles (@laureneyles) reported

    Hi @TPG_Telecom, I’m trying to close my NBN account and move to another telco after a month of poor customer service. I can’t get through on phone (line has dropped twice) or via app message. Could you please help?

  • KylieWoods3 Kylie Woods (@KylieWoods3) reported

    @NBN_Australia so the fourth appointment tomorrow with you in 6 weeks for exactly the same problem we have continued to have. Including the appointment you cancelled, this is now 20 hours of my time, just waiting, let alone all the time on the phone with my ISP. FTTN sucks.

  • tonytone2017 Anthony (@tonytone2017) reported

    For a cable internet service, the #NBN sure drops out a lot 😠

  • SueHogan17 Sue Hogan (@SueHogan17) reported

    @NBN_Australia @greens Southside Brisbane in 2022 and no internet. Provider say NBN issue. No internet until maybe next Wednesday. Work from home is very hard with no internet. Whom do I send my invoice too ?

  • newcastleboyy Fearless Friend (@newcastleboyy) reported

    If I close my NBN service, can I still keep my email address? $59.95 a month is a lot for me atm. Will there be a charge to start an NBN plan up again other than the monthly cost? @AussieBroadband @NBN_Australia

  • DaHugnkiss Ahh-man-duh💉💉💉🤷‍♀️🖖 (@DaHugnkiss) reported

    @Monocotyledon I live 60km from Sydney cbd. Only option was adsl or Skymuster sat. Adsl had faster speeds of 12mbps down & 0.3mbps up. Told nbn fibre never coming here. In came Musks Starlink. Now get 180-250 down & 20 up. Life changing. Cost $45 more per month but totally worth it.

  • waggacrow waggacrow | Wiradjuri Country (@waggacrow) reported

    @PaulFletcherMP And how big was your NBN upgrades? And why are the regions left with such slow speeds?