NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 12/04/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Tennkay1 Tennkay (@Tennkay1) reported

    @BugKilla3 @Optus @RunnerSA18 Nationalised? Why on earth would that be the solution? Because the NBN was such a roaring success? Hard NO.

  • hax12316 hax-418 (@hax12316) reported

    @TPG_Telecom I just had the most traumatic experience trying to connect my customer to the NBN. The hours we have spent with incompetent support it beyond words. We have evidence of manipulation and would appreciate if anyone e could help us lodge a complaint.

  • adriancantrill Adrian Cantrill (@adriancantrill) reported

    @carniaux @Aussie_BB @NBN_Australia 240 ish up and down (which is what I'd expect as the max of this connection) - no local shaping yet. I'll be upgrading to 1gig / 1gig on Monday, giving it a few days to baseline.

  • MD82NI Mark Davis (@MD82NI) reported

    @NBN_Australia help me out. How can I tell if one of your staff are actually phoning me?

  • virgotweet Stuart Tomlinson (@virgotweet) reported

    I rang Optus technical support and I have been assigned a case manager , when I asked when he is going tok contact me was told anywhere in the next 24 hours. This means the NBN will not have been working for two days which I find not acceptable.

  • stigfinnaren Neil White (@stigfinnaren) reported

    Ordered #StarLink and had it 4 days later and is performing very well. The NBN satellite service was rudimentary at best and Telstra 4G poor to ok.

  • virgotweet Stuart Tomlinson (@virgotweet) reported

    @randlight No, but I am having trouble with NBN broadband today not working

  • zzippidydoodaa yellow bird (@zzippidydoodaa) reported

    @Internode hi there your website has a glitch. I’m an existing broadband customer & when I go to view your mobile Sim only plans and enter my account details it keeps looping me back to broadband/NBN page and I can’t progress any further. Is happening on both iPhone and desktop.

  • NewsBingle News Bingle (@NewsBingle) reported

    Monarchists with slow NBN internet speed are concerned this morning after finding out the Queen is quite ill. #QEII

  • HelloSammyG HelloSammyG (@HelloSammyG) reported

    @Optus @IsaacsonMarie Hi the press release doesn’t state when affected customers will be notified. Can we assume impacted customers have been notified now ? I have had nothing but problems with optus over the last few months from NBN to mobile outages and now this . It’s time to move! #cyaoptus