NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 03/31/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Karamea18 Ted (@Karamea18) reported

    @NBN_Australia don't ask me to complete a customer satisfaction survey if you haven't fixed the problem

  • IntegralProtein 𝙽𝚒𝚌𝚔  (@IntegralProtein) reported

    @FOXTEL_Help @monkeybjnr If this isn’t fixed by Monday 5PM ACST I am literally switching providers. My neighbour has no issues with their internet connection through Superloop, it is not an NBN issue, it is a Foxtel issue.

  • g890306y y0710890306g (@g890306y) reported

    Oh @NBN_Australia no outage in my area don’t need me to tell me to check or send me the link! How about do your job and fix the problem first

  • Optus Optus (@Optus) reported

    @ShadyLebo Sorry to hear about your experience with your NBN service. I can see that there is a reduced service flag for NBN in the Holland Park area. So we can investigate further for you, could you send us a DM where we will verify some additional details? - Dillon

  • NBN_Australia nbn® Australia (@NBN_Australia) reported

    @g890306y Good morning. As mentioned, all appointments are booked and managed by your provider and their own internal nbn support team. Unfortunately, as the wholesaler, we cannot assist with appointments and encourage you to liaise with your provider for clarification. 1/2

  • brinlystorm brinly (@brinlystorm) reported

    I’ll release more user friendly patches for this probably next week (I’ve had no internet due to NBN being down due to sydney floods). The code now is super gross :)

  • g890306y y0710890306g (@g890306y) reported

    @Telstra @NBN_Australia I called you and got told it’s been cancelled but no notification sent to me. I cannot wait any longer and the appointment has to happen tomorrow morning you have no right to cancel it last min!! Not saying you pushed my appt back serval times already!! Unacceptable

  • DieterJansen7 Dieter Jansen (@DieterJansen7) reported

    @ama_vice Like many older vulnerable patients I am well set up at home for video consults but not one GP or Specialist has been willing/able to set one up even when asked directly. I'm in suburban Adelaide so no NBN problems beyond the normal. We need to stop stereotyping the elderly.

  • Optus Optus (@Optus) reported

    @realkimstewart Hey, there. I can see there are some planned works on the mobile network and service impacts flagged for NBN in those areas. So we can investigate further, could you please send us a DM where we can verify service-specific details? – Dillon

  • bozwhite Boz (@bozwhite) reported

    @GuardianAus Skipped NBN due to multiple cancellations, then they reassign a Saturday said unavailable. Rang the relevant parties up, got told computer were down. Not complaining now as got 5g home broadband and suits my needs perfectly