NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 12/31/2025 21:05

December 31: Problems at NBN

NBN is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • JeromeFahrer Jerome Fahrer (@JeromeFahrer) reported

    Kudos to @NBN_Australia Was having internet troubles (upload speed of 0.2 Mbs, which was very bad for sending emails with attachments). Technician came at the appointed time, climbed up a telegraph pole to replace a rusted and corroded part, everything now good as gold.

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @TammyWolffs @abcnews Usually the impact to 4g or 5g is congestion from people not being able to use #nbn and using their phones instead. There may be some degraded signal strength in heavy weather

  • fayrebumpplayon unladenswallow (@fayrebumpplayon) reported

    @SITC_CEO_Shanna It’s Australia’s story. I live 12km from Brisbane CBD and still don’t have NBN. I have to rely on 4G home wireless because the maximum speed I can get on ADSL is 2mbps. With the 4G tower down for maintenance this week, how does one run their business from home?

  • janr572 Just Jan (@janr572) reported

    Him: “I’d like to know how they got their hands on a 1960’s tank in 1944” #ABridgeTooFar I should not be subjected to this. @Optus @NBN_Australia @Foxtel Hang your heads in shame. GIVE ME BACK MY INTERNET AND FOXTEL IMMEDIATELY!!! #bloodyoutages

  • MitchPommers Chief Problem Solver Mitch (@MitchPommers) reported

    @NBN_Australia unplanned outage fixed at 6PM. Next unplanned outage started at 10AM...

  • fukawi2 ᴩʜɪʟʟɪᴩ ꜱᴍɪᴛʜ (@fukawi2) reported

    Why does @NBN_Australia not have disaster recovery plans for simple power outages? I've invested thousands in emergency power, they've apparently invested zero. The local pizza shop was up and running on a generator within 24hrs ffs.

  • GreenCap13 Harvey Mushman (@GreenCap13) reported

    @SkyNewsAust FOR 8 YEARS the LNP have done nothing. Now their PR man Chris says "looks it's not working!!!" Just like their 💩 NBN It's because of their policies not the technology - There is an easy way to Fix this mess VOTE SCOTT MORRISON OUT

  • shitfor Jim Sim (@shitfor) reported

    @alexbhturnbull Despite seeing so so much, I still underestimate how insanely **** Australia’s internet is after your dad ruined it with his failed NBN.

  • Mitchie950 Mitchie950 (@Mitchie950) reported

    Aussie Broadband just top tier custom service getting someone out on Tuesday to see if they can fix this NBN issue I've been having Absolute legends @Aussie_BB

  • dprk_ebooks DPRK-chan~ (@dprk_ebooks) reported

    @NBN_Australia Cable has not been made safe other than to coil the two ends up. Damage is a copper cable running from the telecom pit in the street to my house and it's an FTTC type connection. Tried to phone NBN and got told it was a provider issue, provider's first date to come out is 17/6.