NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Hervey Bay, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Hervey Bay, State of Queensland
Latest outage, problems and issue reports in Hervey Bay and nearby locations:
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
@MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
@MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Grant Dewberry
(@BigunitGrant) reported
from
Hervey Bay, State of Queensland
Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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chronically-ill schlemiel
(@ntafraidofruins) reported
My NBN is down wtf am I supposed to do with myself? Read a book? Listen to the radio? I don't even own a radio.
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#
(@C00PST3R) reported
Anyone else having trouble accessing @getongab from Australia at the moment. I have tried phone wifi and NBN will not load. It was running ok this morning through to 12pm ??
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shaneoneill
(@shaneoneill) reported
@NewtonMark @NBN_Australia @martyvis There was a scam call I got about a 25mb/s minimum downstream internet service but I only have 15. This should also be investigated.
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Julie Trell 🌈
(@julietrell) reported
from
Sydney, State of New South Wales
@NBN_Australia Thanks for responding. Yes, I called them and they said it was going to be down until 15:00 today according to the information he saw on their system. My neighbor’s nbn was also down.
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Jacob Anderson 🇦🇺
(@JacobAnderson29) reported
@NBN_Australia after storms been having issues with internet. NBN Connection box shows red light and clicking :(
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Usman Ali
(@UsmanAl67280047) reported
@Aussie_BB Absolutely pathetic service! my internet is down since this morning and this was never an issue with NBN and Telstra. Perhaps time to switch back!
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nbn™ Australia
(@NBN_Australia) reported
@FlaminScott77 We are sorry to hear about the disruption to your services. nbn will be able to identify an address/area that requires fault rectification, maintenance, or upgrades when issues have been logged to them by providers. 1/2
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Anthony Hourigan
(@AGHougs) reported
@NBN_Australia Hi NBN. I run a small business and have been trying to get NBN connected since November. Between you & @TPG_Telecom you could not make this any harder if you tried. Your deadline for a resolution with the ombudsman is tomorrow. #smallbusiness
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Ravi
(@Ravi93416423) reported
@iiNet your customer acquisition team for NBN is bullying me with choppy internet after I deferred their request to pay for NBN now, I am moving my service to another service provider, if this is how you sell things to customers, I will make sure you will be penalised for this
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Cyclone
(@therealcyclone) reported
@Telstra I didn't use the app as it was a complicated issue + downloading an app especially is annoying. They think it was to do w/ an internal migration to new billing structures, coinciding w/ unnotified NBN roll-out. Just wish we didn't have to come on here + vent to resolve stuff 😭