NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 01/25/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Keepinitreal_11 Keepinitreal (@Keepinitreal_11) reported

    @AlboMP And when does the ripped off tax paying end user get rebates & reduced bills for this substandard and slow NBN service? Not what was in the brochure people! Govt needs to get on to this now, as all the providers are still profiting handsomely for this rubbish!@ScottMorrisonMP

  • americanozmom Ex-American (@americanozmom) reported

    @NBN_Australia I’ve done that. Multiple times. In fact my DH has filed a new support tic every day for almost a week now. The solution so far from them is for us to hire tech support. What exactly are we paying for?!?!

  • Vatche63 Vatche (@Vatche63) reported

    @AlboMP My daughter tried to order nbn and was informed due to lack of hardware, nbn was not offering hfc service for the time being. She lives in Armadale. No eta, just the option to register interest and you’ll be notified.

  • twiceasrude83 Peter (@twiceasrude83) reported

    @abcperth Pockets of Telstra velocity service still remain and the speed is woeful. We all should be on NBN but they really don’t care

  • MattInSydney Matthew Smith (@MattInSydney) reported

    @DanielBleakley That’s half the reason we wasted billions on a worse NBN. Abbott achieved 2 things at once - an alternative plan to falsely claim was better than Labor’s, and delivered slower internet to delay Foxtel’s competitors, so that Murdoch would support his election campaign.

  • LikelyVictorian MikeyMike (@LikelyVictorian) reported

    @MoaniePandium @DanielBleakley Hey did that in 2020. They watered down the NBN back in 2013.

  • PatHoltAus Patrick Holt (@PatHoltAus) reported

    @Aussie_BB called support line, automated message said there's a WA NBN outage, but NBN status page says it's fine... One of these statements is false. Any updates??

  • TheRealPembo Michael Pemberton (@TheRealPembo) reported

    @jfwfreo @AlboMP And there are probably some customers happy with FTTN with a nice short copper run (e.g. FTTB) and see no reason to spend taxpayer money upgrading it to FTTC. Why should others be left behind because you are happy with your NBN service?

  • bobdownn Bob Down (@bobdownn) reported

    @AlboMP @bruce_haigh Mine looks nothing like that but then we got FTTP, the way Labor meant the NBN to be. A fast, reliable internet service.

  • RealZoeDalton Zoë Dalton (@RealZoeDalton) reported

    @Optus Hey, what’s going on with the constant (and I mean CONSTANT) ‘maintenance’ of our NBN service? There have been more than 20 incidents of ‘maintenance’ in the past 3 months, meaning my service has not been accessible for multiple hours each instance, yet still paying for it