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NBN Outage Report in Hervey Bay, Fraser Coast, Queensland

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Hervey Bay, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant
    Grant Dewberry (@BigunitGrant) reported from Hervey Bay, Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

  • BigunitGrant
    Grant Dewberry (@BigunitGrant) reported from Hervey Bay, Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • BigunitGrant
    Grant Dewberry (@BigunitGrant) reported from Hervey Bay, Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • thfc_diajack
    Jack 🇦🇺 (@thfc_diajack) reported

    @ChelsForLife32 @HramboLFC Melbourne is pog, but the nbn is still ****, or is it just the ea servers…

  • matthewlewis061
    Matthew Lewis (@matthewlewis061) reported

    @AlboMP Actually i first adopted nbn in Darwin and now rural North Queensland . There will be issues with a project of this size and hopefully they fix the gaps. Im actually using wireless nbn for my location and its never missed a beat !

  • CrunchieKimochi
    Crunchie Kimochi 🇦🇺❤🇺🇸 (@CrunchieKimochi) reported

    my dad is anti-nbn and do you know why? because he thinks HDD speed = nbn and he refuses to listen to me when I tell him they're not related in any way, shape or form my 71 year old dad is a ******* idiot sometimes

  • heidisapirate
    𝕤𝕠𝕔𝕚𝕒𝕝 𝕘𝕙𝕠𝕤𝕥 👻 (@heidisapirate) reported

    @getdown01 @tofuboi1986 @Aussie_BB Ah okay, that might work. We just have the NBN box and the Optus provided modem/router atm. Dad will probably call Optus a few more times and if it doesn't help then we might do that route.

  • queenwitchiepoo
    ambababooey (@queenwitchiepoo) reported

    @Telstra That service in particular isnt connected with the NBN We have 2 separate land line numbers on the premises and one is connected to our modem but the other is still on its own. The number to call in the text is to get connected to the NBN so i dont know who to contact?

  • queenwitchiepoo
    ambababooey (@queenwitchiepoo) reported

    @Telstra hi telstra, we keep getting a text message about the old network shutting down in relation to one of our services (a business phone #), we already have the nbn in the house but we cant connect that phone to it. is there another solution?

  • saintvillan
    Tim Vickers (@saintvillan) reported

    Awesome work @Optus suspend someone's internet service for an unknown reason and then all go home to bed so no one can help fix the problem. I'll be taking my NBN service to someone else now. #Optus #service #stinks

  • IlanAgranat
    Ilan Agranat (@IlanAgranat) reported

    @tpg @NBN_Australia almost 24 hours with an unplanned NBN outage, any ETA on resolution?

  • AnthonyLee59
    Anthony Lee 🌏 (@AnthonyLee59) reported

    @iiNet NBN is down in Carindale Qld. 4152.

  • Southboi201
    southboi (@Southboi201) reported

    @NBN_Australia @RissMeister This makes me laugh seems like @NBN_Australia doesn't really care about the customers when this is a continuous problem something actualy needs done with this