NBN

NBN Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 03/21/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    @MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Interesting I was forced by NBN from cable to their solution - halved my connection speed

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • BigunitGrant Grant Dewberry (@BigunitGrant) reported from Hervey Bay, State of Queensland

    Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • mahootna2 Real (Not a bot) Robin :) (@mahootna2) reported

    @redruby17 @NBN_Australia @iiNet Not so often now that some copper has been replaced. Mainly speed issues now.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @dwyer_david 2/3 In your case wherein the NTD is missing, we will need to coordinate with the NBN Co in organising an onsite tech visit for the installation of the NTD. Our Service Delivery team are the one tasked to handle cases like this. -Mc

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    @NBN_Australia Not online despite the issue logged as resolved and text message sent to advise me it's solved. This is the worst experience Lights flashing all over the place. No option but to cancel and go with 5g. How can it be this bad?

  • WeTheVoters2013 Observer 🕵️🇦🇺🌏-living in a covid-normal 😁👏 (@WeTheVoters2013) reported

    @oc_gwen Thanks - but your experience with the #nbn doesnt give me much confidence. What annoys me is that I had an excellent broadband service before having to connect with the # nbn- now I dont have any Internet at all.

  • Westozy johno (@Westozy) reported

    @KrispyOz31 @abcnews Covid app is government run and so is nbn. Of course they fail. Plus I never mentioned or compared to covid app so if you're just looking to troll then piss off.

  • therealocker Ocker (@therealocker) reported

    @vanOnselenP I would like to know what his strategy is if Google shuts down search in this country. Actually what is their policy for the future of communications. They ruined the NBN. Auspost is not doing well. When will they have some vision for the future?

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Left_in_Limbo Hi there, this sounds like a known scam call. nbn will never cold call you about this. The best thing you can do is hang up and ignore them, and if you're unsure if it's real or not, please contact your provider to double-check. 1/2

  • descry Descry 🇦🇺 // Twitch: DescryAU (@descry) reported

    @NBN_Australia you're annoying the everliving **** out of me. tech came out, nets fine. you're congested to a point nobody is getting 40mbps to anywhere outside of Perth. fix your **** I swear to ******* god

  • oferzelig 𝓞𝓯𝓮𝓻 𝓩𝓮𝓵𝓲𝓰 (@oferzelig) reported

    - Incident #2: said my NBN modem stopped working. They said they're "looking into this" and after 50 (!) minutes they eventually told me NBN service works so there must be an equipment fault - which is what I literally said at the start of the conversation.

  • mahootna2 Real (Not a bot) Robin :) (@mahootna2) reported

    @redruby17 @NBN_Australia @iiNet Telstra. iiNet, Aussie Broadband and Telstra are pretty much the first choices. The real issue here is crappy copper. Had some replaced but the whole lot is ancient. Ended up contacting our local MP. 4 months later had some new copper. I feel your pain. :(