NBN

NBN Outage Report in Townsville, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Townsville, State of Queensland 07/02/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • twistieman Tristan Davey (@twistieman) reported from Townsville, State of Queensland

    Hey @NBN_Australia. Is there any way I can sign up for outage notifications for an address? Got caught out by a maintenance outage tonight.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    I think I spent about 3.5 hours trying to arrange an NBN service provider change. Success to be determined soon (I hope).

  • twistieman Tristan Davey (@twistieman) reported from Townsville, State of Queensland

    @Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.

  • twistieman Tristan Davey (@twistieman) reported from Townsville, State of Queensland

    We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Jade_Tiger62 🇦🇺 Steve Penman 🇦🇺 (@Jade_Tiger62) reported

    @LCHF_Matt We lost power in East Gippsland 3 times last night between 5pm & 8pm No messages, no explanations! I have 3 UPS units on NBN, modem, security system & fridge to minimise damage during these now, frequent events!

  • PipelineH8r 🇵🇸OzDavison🇵🇸 (@PipelineH8r) reported

    NBN is down Have just lost 5 hours of coding in NVIVO because the auto save feature doesn’t work

  • LULU1422__ LULU1422 (@LULU1422__) reported

    @dix0nm8 when nbn first rolled out in my area... oh boy was it bad

  • CompSciFutures Ä̷̬͖̽͗P̷̭̳͔͇̊ on CompSciFutures (∀/∃/acc) (@CompSciFutures) reported

    Now while NBN is frozen, can we please assemble a panel of engineers to assess network state and see what we’ve got.

  • Ron__Jon8s Ron Jones (@Ron__Jon8s) reported

    @mdtlion @abcnews NBN was NOT around in 1903. Wasn’t just 1903 that decades of an Aboriginal workers wages & saving were stolen. Far more than a shillings. You don’t know. Don’t be lazy, find out. Learn t research. Tik tok? Stupid suggestion to make MDT.

  • David_J_Ward David Ward (@David_J_Ward) reported

    @Aussie_BB The NBN service is down. The NBN website says it is not down. It is definitely down. The 4 lights on the NBN box won’t power up correctly. Your phone support just goes round and round in a loop of music not answering my calls.

  • David_J_Ward David Ward (@David_J_Ward) reported

    @Aussie_BB The NBN service is down yet again. The NBN site says there are no outages. That is a lie. The NBN is definitely down. Power Cycling makes no difference. When are you going to fix the problem?

  • MikeFrazer1 Mike Frazer (@MikeFrazer1) reported

    @optus_help There is an unplanned NBN outage at the moment; internet has been unavailable for 5+ hours

  • CipherHashau 🇦🇺 CipherHash 🇦🇺 (@CipherHashau) reported

    @IncogIntellect @Telstra Worse, this is for an NBN service I should have already swapped it to starlink, they've got 1.5hr before they lose another fixed services customer.

  • Portenio1950 @Porteño (@Portenio1950) reported

    No need to increase taxes, fix the mess you created instead: -Stop bringing refugees Perennial Welfare parasites. -Fix NDIS 50 Bn costs. -Fire 1 Million salary useless Bureaucrats -Stop Net Zero Fraud and Renewables subsidies -Stop Foreign Aid money laundering. -Fix NBN 35 billion loses Australia deserves better #Auspol2025