NBN outages and service status in Townsville, Queensland

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

• 
  Tristan Davey (@twistieman) reported 4 minutes ago from Townsville, Queensland

  @Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.

• 
  Tristan Davey (@twistieman) reported 19 minutes ago from Townsville, Queensland

  Hey @NBN_Australia. Is there any way I can sign up for outage notifications for an address? Got caught out by a maintenance outage tonight.

• 
  Scott Edwards 💉 (@SEdwards0108) reported 39 minutes ago from Townsville, Queensland

  Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

• 
  Scott Edwards 💉 (@SEdwards0108) reported 56 minutes ago from Townsville, Queensland

  I think I spent about 3.5 hours trying to arrange an NBN service provider change. Success to be determined soon (I hope).

• 
  Tristan Davey (@twistieman) reported 56 minutes ago from Townsville, Queensland

  We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wolfie (@BakerTheBrit) reported 3 minutes ago

  Oh my phone is not working and captor is on her belly on the floor under the desk trying to reset the nbn box. Giggle might have to call the fire brigade to winch her back on her feet. I’m snoopervising and playing with cords I normally can’t get to.

• 
  feliz navidud (@DesignedToFade) reported 6 minutes ago

  The @NBN_Australia > Service Provider must be one of the worst customer experiences there is. NBN are the issue when there’s an outage, customers aren’t able to talk to NBN for info, and service providers give vague information to customers because they aren’t kept informed.

• 
  Catriona MacMaster (@CatrionaMacMas1) reported 6 minutes ago

  @bluewavedream That is a stupid observation - NBN owned by Australia, Starlink owned by Elon Musk and his whims and dictator like behaviour.

• 
  Hobbie (@Hobbie4C) reported 11 minutes ago

  @Riogallica NBN is always a cluster. The whole NBN-ISP-customer chain is absolute *****. A virtual guarantee all problems will take longer to resolve.

• 
  Lindsay (@linzoconnor) reported 11 minutes ago

  @eamonhamilton Ahhh... I confess, that makes things easier. I mean, fuel is 50c/L, everyone has a B-21, NBN works, no stupid cold weather, force design whatever I want, F1 is on FTA.... Ahhhhhhh

• 
  Kim Bickley (@somesomm) reported 12 minutes ago

  @DodoAustralia how long is the NBN outage in Newcastle East expected to last?

• 
  Ezzeddine | عزالدين (@ezzh_) reported 18 minutes ago

  @m1nhaxo That’s nbn for you it’s garbage

• 
  Vic (@ImVicLoLagain) reported 21 minutes ago

  @robboclancy @LCHF_Matt @pikkkkaro looks like ur even dumber then bro because the original post said >invented wifi >bad wifi. not invented wifi bad internet , ur making the conflation. our wifi is only good by our standards , id argue it's not very good in general. our NBN now though I'd say isn't bad

• 
  Hydra Boom (@HydraBoom) reported 24 minutes ago

  @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.

• 
  Mark (@markhumooney) reported 26 minutes ago

  @LCHF_Matt @SkyNewsAust Hilarious so how is that done via NBN. How do fire, emergency services weather services, local, state and federal government agencies do this in one area. Being done now. How does an emergency text system send warnings that have gigs of data. You’re just proving you have no idea