NBN

NBN Outage Report in Townsville, State of Queensland

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The latest reports from users having issues in Townsville come from postal codes 4817.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Townsville, State of Queensland 01/13/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Townsville, State of Queensland

The most recent NBN outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Internet
AustraliaTownsville Internet
AustraliaTownsville Internet
AustraliaTownsville Internet
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • twistieman Tristan Davey (@twistieman) reported from Townsville, State of Queensland

    Hey @NBN_Australia. Is there any way I can sign up for outage notifications for an address? Got caught out by a maintenance outage tonight.

  • twistieman Tristan Davey (@twistieman) reported from Townsville, State of Queensland

    We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.

  • twistieman Tristan Davey (@twistieman) reported from Townsville, State of Queensland

    @Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    I think I spent about 3.5 hours trying to arrange an NBN service provider change. Success to be determined soon (I hope).

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • JustMe4Now0 JustMe 🇦🇺 (@JustMe4Now0) reported

    @NBN_Australia Can yoi engage with all your customers and provide a service thst works? Second day of no internet 30kms from Melbourne!!!

  • cure9mm cure (@cure9mm) reported

    @NBN_Australia Yeah I talked to iiNet they said it’s an issue with NBN

  • JustMe4Now0 JustMe 🇦🇺 (@JustMe4Now0) reported

    @BelongAU Received a call from support. There IS an unexpected incident. Check NBN outages. It's there.

  • mikebethune Michael Bethune (@mikebethune) reported

    @paulbudde Paul, why does the Government's NBN even sell services that it knows better than the ISP it can't deliver? NBN will happily take and order and activate for 100/40 and charge full payment on the worst of FTTN. Who's at fault here, the network provider or the reseller?#auspol

  • mikebethune Michael Bethune (@mikebethune) reported

    @paulbudde NBN provides RSPs with inaccurate, if any, estimate of the expected available speed in a given location, and yet any shortfall or misinformation to the customer is the RSPs fault? Really? #auspol

  • fidzeh GG | fidzeh (@fidzeh) reported

    @TPG_Telecom @NBN_Australia , I have raised and escalate this twice for the last couple of days, about an on-going issue for the last 7 days, I've been trying really hard to be understanding and give you guys time to resolve this issue, the fact that this outage still happening..

  • genius_clearly Clearly a Stable Genius (@genius_clearly) reported

    @ursulawren @jaredsthumbs @justinbaragona I actually agree with you on many of these things. My point was that those who think the solution is to give all the land back to the nbn are totally unreasonable and actually a hindrance to getting anything done to help the now. It make people double down.

  • winsordobbin Winsor Dobbin (@winsordobbin) reported

    Hey @Telstra My NBN is almost as slow as my old ADSL. Do I get a refund?

  • Joey_yeah joey (@Joey_yeah) reported

    @NBN_Australia received a notification a few hours ago about an unplanned incident affecting my unit. Still have an outage now... can you provide any update?

  • GoranAndonovsk1 Goran Andonovski (@GoranAndonovsk1) reported

    @Optus it’s been over a week since I moved from Telstra to Optus for my nbn and mobile and since day one haven’t had NBN after being told I nbn is active. This is not good enough I never had issues with my Telstra nbn. No one from Optus is responding to my case. Not happy