NBN

NBN Outage Report in Townsville, State of Queensland

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The latest reports from users having issues in Townsville come from postal codes 4814.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Townsville, State of Queensland 05/09/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Townsville, State of Queensland

The most recent NBN outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville E-mail
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Internet
AustraliaTownsville Internet
AustraliaTownsville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • twistieman Tristan Davey (@twistieman) reported from Townsville, State of Queensland

    We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    I think I spent about 3.5 hours trying to arrange an NBN service provider change. Success to be determined soon (I hope).

  • twistieman Tristan Davey (@twistieman) reported from Townsville, State of Queensland

    @Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Carcharos Bern (@Carcharos) reported

    Really, @NBN_Australia? A 'planned outage'? My cable modem got fried in a thunderstorm. If you planned that, then, wow! 😳

  • JohnnyLydon Johnny (@JohnnyLydon) reported

    @Magpie1954nBird @Telstra I was charged for both my adsl internet AND a yet to be connected nbn service. I had to go to a Telstra store to get it sorted to avoid an indefinite wait on the phone. They couldn’t even get through. It took ages for the mess to be sorted.

  • Sandrew_0 🕯️ ⬅️1.5 m➡️😷 Wear a mask & physically distance (@Sandrew_0) reported

    @abcnews This is what LNP govts do; gradually erode good social benefit schemes. They would never have introduced an NDIS. It takes a Labor govt to do good & then the LNP try to undo them, sometimes quickly (like Medibank, the carbon price & NBN), otherwise slowly like this. #AusPol

  • ButIJustGotHere Steven Pearman (@ButIJustGotHere) reported

    Internet been down all day! Did something happen to @NBN_Australia ?

  • dave_it Dave Porter (@dave_it) reported

    @kayosports Having issues this weekend - either the AFL resets and starts the match from the beginning, or I get the percentage pause to resume that takes 20-30 seconds to come back to the match - I'm on an NBN Fibre to the Home 100MEG, speed is not an issue!

  • wilfrog1968 william constable (@wilfrog1968) reported

    **** NBN news Sun 16/5 Rockets From Hamas v Jets, tanks, US support? **** right off!

  • Dave2307 David Li (@Dave2307) reported

    @Telstra I’m not at my friend place their internet service was down entire day yesterday it was using Back Up 4G Speed 20mbps download 1mbps upload while Telstra NBN in my place is very slow as well I got 150mbps spose to have 250mbps.

  • nemshilov Nikolay Nemshilov (@nemshilov) reported

    @Aussie_BB Your tech support and NBN technicians have been bouncing me between each other for months to no end, and my internet keeps disappearing for a whole day every few weeks

  • ClaireBuysBooks claire ♿️ (@ClaireBuysBooks) reported

    @Telstra our NBN isn’t working but everything on our modem says it should be. I’ve tried to reset the modem by unplugging etc but it’s not working still. Any ideas?

  • Optus Optus (@Optus) reported

    @NassMartino Were you issues with your NBN Nass? If so, please send through a DM and we will follow up with you -Quade