NBN Outage in Upper Mudgeeraba, Gold Coast, State of Queensland

Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

@NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

@Telstra we are on NBN but are getting very slow speeds.

@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

I observe the sending activity blue bar on top on screen and see this goes to sudden stop for moment then it send, indication of possible congestions, or nbn network (a new system network in australia) complications.

@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

@xSmartalec Very sorry for the troubles you've had with you NBN Internet service. I've replied to your DM so I'll continue to assist you there - Vin

@iambrendanlloyd Hey there, Brendan. Sorry to hear about the NBN issues. I was unable to find any known faults, outages or planned works occurring in Brunswick VIC. I'd be more than happy to take a closer look into this for you though, can you send us a DM? - Nard

@NBN_Australia what is happening with our service here in Shenton park? Provided says it’s an NBN issue and yet all we get is a text 5 hours ago sms no updates!!

I’ve found the nbn stuff doesn’t spread easily and comes off super easily, is basically the problem.

@monica_clare1 Its open slaver now. $30m for airport land, $100BILLION for useless subs, $50 BILLION for useless NBN & $4K / hr for Cormann to fly around Europe. The RW can never ever complain about centrelink waste again. Wait until the rorting in Jobkeeper comes out.

@boymc @NBN_Australia @TurnbullMalcolm I mean, you can't. FTTP can get you close, but not gigabit up and down.

@TPG_Telecom is there an issue with NBN atm, I dropped and can't connect

@georgesbasin @joshburnsmp @Smile__Petal 1. Does not mean they are related 2. They wont understand. Fake Telstra, NBN Amazon ring people everyday and others open their male. Would be an issue with any communication If they were mentally ill they were smart enough to pick up welfare plus a job.

You guys want to know how bad Australian Internet is? We are FORCED to upgrade to NBN with @Telstra and pay $110 for the same internet speed we have now (we were paying $100). But guess what, if you are a NEW CUSTOMER you only have to pay $90. Great treatment of loyal customers!

@iiNet wondering why my nbn is running as slow as a lame dog?