NBN Outage in Upper Mudgeeraba, Gold Coast, State of Queensland

@NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

@NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

@NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

@Telstra we are on NBN but are getting very slow speeds.

@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

I observe the sending activity blue bar on top on screen and see this goes to sudden stop for moment then it send, indication of possible congestions, or nbn network (a new system network in australia) complications.

@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

@VodafoneAU You ask to connect over DM but there is no intention to respond. Its past 11 pm and the service hasn’t improved (unlike what you promised) - been without network for past 5 days on 3 devices with Vodafone. If not for Telstra NBN, I couldn’t have even tweeted this. #VodafoneSucks

AMGERY. stupid internet infrastructure... the box that brings internet into our home is faulty... we've had yet another drop out. I called our ISP and they've raised it to nbn..... so guys who's lost the last source of income they had... its me. I'm major depressy now... :'(

Un-fuggen-believable. Been on leave for 2 weeks & because of COVID restrictions haven't gone anywhere. Internet went down this morning. Very strange. Contacted @Internode who have duckshoved it onto NBN. Go back to work Monday & NOW I'm expected to wait at home Tues 8-12!! 😡

@Telstra WTH. My wifi has been slow since April. The people I’m speaking with on the phone refuse to get nbn out to my address. I want it rectified. Paying upward of $100 for nothing

@Aussie_BB I am away from my Aussie Broadband NBN and I would like to be able to use my VoIP phone when I am at my parents place because I don't use a mobile and I need the service to work because it is being paid for so it should work with or without an Aussie Broadband NBN

@backupbear The NBN around my area is *********, drops out all the time, especially when it's windy. Mobile no better, have to go down the street to make a call. How good was going cheap on the NBN.

@TPG_Telecom having terrible service in 3025 today. Speed test is 5mb or less. Have rebooted modem. Nothing on nbn service outages. Can you look into it? Stuck inside with two kids 🤯

nbn why u so slow today

@iiNet Thats correct a case was lodged. This is another event now as the 1st service was restored for 24 hours. Are you going to send someone to provide a temporary service? Don’t give me nbn rubbish. We want service.

@Scamwatch_gov how can I help to shutdown the NBN scam? I was thinking of using a spare phone and letting the scammers access it via AnyDesk, I can send the access code issued by AnyDesk off to them so they can identify their criminal client and block access?