NBN Outage in Urraween, Fraser Coast, State of Queensland

@MichelleKHarper yay!! NBN is finally connected & working. We’re back online after 5 weeks of no internet & hotspotting our iPhones. That’s pretty good service, you’ll never match that in Canada 😊

Dear @Optus it’s been a good 25 years. But, you’re testing us on our changeover to @NBN_Australia Still no internet & 3 no show tech appointments to connect our FTTC so far. Tired of waiting for a tech who never turns up. Now considering what other options are available to us 😕

@MichelleKHarper You won’t believe it. NBN won’t work, none of the troubleshooting worked, now will need to make an appointment for a technician to sort out the problem. Bonus; old internet connection now disconnected so we have no internet access at all #KillMeNow 😕

It's 9.30am, and my @VodafoneAU NBN connection is running at 1/5th of the speed it's supposed to be down, and less than 1/10th of the speed up. It's like this every day. Your service is such a ******* joke that it's practically fraud.

@DodoAustralia What is happening with nbn in coffs harbour, it has been down for nearly 12hrs now

@trentyarwood So @NBN_Australia is claiming it's adversely affected by competition from a satellite service that has low 100k customers. I thought they'd be keen to offload traffic from their two big expensive satellites. Maybe they should reflect on their own garbage service model?

@alexkidman @NBN_Australia Now after 2 years and countless service interruptions including disconnecting them (90’s with medical conditions) NBN said max was 15mbs Then you finally fixed the line and 25 mbs and working well.

@NBN_Australia The issue with NBN is your customer the ISP has no ability to have a customer focus, I have signed up for. A Very fast 1,000 mbs service but was told over 500 was OK. My regular experience is varied 100,400, 800, 400 you agree to attend you but don’t bother

@carolduncan @maire19 @NickRossTech Imagine trying to get through the last 2 years without NBN. It's proved it's utility as a vital national infrastructure asset. Ditch the idea of selling it off, and treat it like the national road network and upgrade where needed. All those complex pricing models will disappear.

@elonmusk Billionaire Elon Musk has reportedly played a significant role in driving up the prices across Australia’s NBN phone and internet network… Starlink technology had reduced the NBN’s viability?… interesting 🤔

@NBN_Australia yo instead of raising your prices for your internet plans because people like Elon Musk are doing a better job at providing a better internet service you just idk....FIX YOUR INFRASTRUCTURE 🤔

Australia built a slow NBN, obsolete at launch. Other players entered the market, with better, faster options. The NBN now needs to raise prices, to cover its costs due to exiting users which will cause more to leave. The NLP are to blame, but so are those who voted for them.

@aussiewongm At least you were talking to a human who had some idea and didn't just try to blame NBN and hang up on you after 2 minutes.