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NBN

NBN Outage Report in Kwinana, Western Australia

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Kwinana, Western Australia

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Kwinana, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Kwinana, Western Australia

Latest outage, problems and issue reports in Kwinana and nearby locations:

  • TObabe64
    Heidi Herget (@TObabe64) reported from Westfield, Western Australia

    @iiNet I have been trying to get my NBN order completed for TWO WEEKS. 23 year customer. A disgrace! Ref# 344947889. We are running out of mobile data and have been charged for the order! PLEASE RESOLVE NOW

  • TyrieLinda
    Linda Tyrie (@TyrieLinda) reported from Westfield, Western Australia

    @Ian__P @ellaNbuckland @Centrelink I don't think people ever forget being poor and having to go to a place like Centrelink. Also, their website crashed yesterday with only an extra 90,000 people trying to log on. Our NBN isn't fit for pandemic purpose.

  • LandofRob
    🔥💧 Rob Coughlan (@LandofRob) reported from Westfield, Western Australia

    @viveka @SallyRMelb @NBN_Australia Disgusting. This country has crap service.

  • webprofusion
    Christopher Cook (@webprofusion) reported from Westfield, Western Australia

    @JakeGinnivan @NBN_Australia Vodafone NBN is quite good - it has 4G backup that comes on automatically (so then it's their problem and not really yours). Costs the same as other NBN packages.

  • oby_uno
    mark o'brien (@oby_uno) reported from Rockingham, Western Australia

    @kymbodons @Telstra There’s an outage page - google for “Telstra nbn outage” and then punch in your address after you click on Internet.

  • ImisiBamiro
    Imisi Bamiro (@ImisiBamiro) reported from Westfield, Western Australia

    @seynx It just got better sha, last year it was around that realm of 5mb then they introduced NBN which made it up to that speed. Ah in Naija I was getting up to 10 sha, well I was staying in the same area of that network so I guess I was lucky. Well you're right sha.

  • Jays200
    Jays (@Jays200) reported from Westfield, Western Australia

    @EVTimOZ Perhaps yours is not the best analogy. I have a sub rate FTTN @NBN_Australia service and I don't get a discount for having 480 vids instead of 4K. On the other hand, I'd happily accept financial compensation for changing my energy usage patterns a.k.a demand response.

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    @GrayConnolly Tech came yesterday morning (AWST) to fix up our NBN. Said there was wiring problems in the pits outside my premises. All good now, hopefully

  • turfbrush1
    Glenn Craig (@turfbrush1) reported from Westfield, Western Australia

    @Russell_Woolf @Telstra @NBN_Australia My sister had a problem with her modem, same time as us, Optus had a new one there the next day

  • katx01
    Kat-atonic Moore or less (@katx01) reported from Westfield, Western Australia

    @J_MC_R @7NewsPerth @ScottMorrisonMP Start with the areas with the worst service would be beneficial. I agree that this should all have been done already. NBN aside this government have had 4 months warning to strategise and prepare yet have done absolutely nothing but rorts and holidays.

  • scotty_rockstar
    Scott Lilleyman (@scotty_rockstar) reported from Westfield, Western Australia

    @iiNet having issues with my internet NBN are there any report outages Kalamunda, WA 6076

  • 0sharni
    sharni (@0sharni) reported from Westfield, Western Australia

    The nbn guy has broken my internet on day one of #staycation.

  • suzannejhunt
    Suzie Hunt (@suzannejhunt) reported from Westfield, Western Australia

    I know this is a 1st world problem but it is impossible to work from home #staysafe when we have had inconsistent internet for 3 mths & no internet at all for 3days. @TPG_Telecom & @NBN_Australia are a disgrace. I have DM’d, called hotline, visited community site. No response!

  • charlessultana
    Charles Sultana (@charlessultana) reported from Westfield, Western Australia

    @bcurrall80 I know @Telstra gets a bad rap, but I recently jumped from iiNet. Same plan but for extra $10/month get a 4G SIM modem incase NBN goes down. Handy for alarm/cameras etc

  • macequity
    MAC Equity Partners (MEP) (@macequity) reported from Westfield, Western Australia

    The NBN shitness is a much bigger threat than #coronavirus. It is just so bad .. #NBN

  • Misspent_yoof
    P@o (@Misspent_yoof) reported from Westfield, Western Australia

    Given the choice between trying to get customer service from NBN Co or taking the rough end of a pineapple, I won’t even ask for lube. It’s be less painful and have just as much impact on my ability to access the network. @NBN_Australia

  • GerryGannon
    Gerry Gannon 💧 (@GerryGannon) reported from Westfield, Western Australia

    @AusIndiMedia @phbarratt .@TurnbullMalcolm was a fan of the Conroy devised @NBN_Australia but @TonyAbbott ordered him to destroy it and today you have a piss poor imitation of the original. Thanks, Abbott

  • katx01
    Kat-atonic Moore or less (@katx01) reported from Westfield, Western Australia

    This is the REAL reason Morrison keeps twaddling on about kids missing a year of school. Even today the DET connect online learning server is stalling and lagging constantly. Fix the nbn and shut the schools.

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    My NBN is as bad as Pakistan’s batting collapse after lunch

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    @NBN_Australia Can I get a free speed upgrade on my NBN if I have ongoing issues like from 50/20 to 100/40. It’s Friday and I’m still having problems this morning. No phone, no internet connection. Everything is completely down

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • donnerrjay
    donna (@donnerrjay) reported

    @GrogsGamut @iiNet Agreed. I was with them for 14 years!! and they still charged me $200 to cancel when I went to NBN else sign on for another 2yrs. Much happier with Aussie Broadband

  • NewtonMark
    Mark “Bannister-Safe” Newton (@NewtonMark) reported

    Honestly, @acccgovau has never done anything for broadband in Australia except make it worse. The 121 POI decision was appalling, and pushed up prices for a decade. Now, holding ISPs responsible for NBN's service assurance failures instead of forcing NBN to honor them is woeful.

  • Aussie_BB
    Aussie Broadband (@Aussie_BB) reported

    @LocalNews4051 @GrogsGamut @NBN_Australia Have you got in touch with our Support team to look into this? They can be reached on 1300 880 905 or on chat on our website - Paul

  • Not_My_Monkey
    hugs or brains (@Not_My_Monkey) reported

    @jasonandrade @GrogsGamut @Aussie_BB Agree on Aussie BB - I’m on HFC so have occasional issues with ageing infrastructure breaking and their customer service/support/comms has been good (issues are usually at NBN network end)

  • OzMattyD1
    OzMattyD (@OzMattyD1) reported

    @GrogsGamut @iiNet Similar issue when we upgraded our fibre from 100mbit to 1gbit. Not helped by a deficient NBN backbone structure

  • Halesdm
    Haley De Martin 🧼🤲 (@Halesdm) reported

    @Optus I’ve spent over an hour now on your chat trying to work out why our NBN is constantly dropping out/running deathly slow. So far they have confirmed my address, I have been told to run a speed test and describe interval dropouts. Going in circles. Over an hour!Ridiculous

  • zozlewebby_ttv
    Zoe Webb (@zozlewebby_ttv) reported

    When nbn company doesn’t turn up even though they said someone needed to be home between 8-12 this morning as they needed to come inside. Like I get we are in lockdown but what if we all had work and had to cancel that just to sit around for you not to show up :/

  • JamesHenstridge
    James Henstridge (@JamesHenstridge) reported

    @GrogsGamut @iiNet I'm still with iiNet because they have the cheapest plan for my building (a non-NBN FTTB one). But their service is nowhere near what it was prior to the TPG merger.

  • parawolf
    Ian McGinley (@parawolf) reported

    @superscriber Have to wonder though - this has been happening since NBN day 1; is the CVC/AVC process from NBN to the Retailers just too hard? Considering there are all major players not some 2-bit startup with bad practices.

  • kipper1958
    steve new (@kipper1958) reported

    Accc shouldn’t be just charging the telecoms they need to look at @NBN_Australia who are the main cause of this issue ..‘they seem to be a protective species .. worse customer service biggest rip offs all@should be in jail