NBN Outage in Maylands, Bayswater, State of Western Australia

@NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.

I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.

I’d like to thank the @NBN_Australia service personnel who decided to “test” my connection, breaking it in the process, and who didn’t think to inform me he was here until *after* he’d started work. Thanks to him, my previously functioning internet connection now isn’t working.

@shibz_1989 @DeadlineDavis @LachlanLachlang @McTez I’m on the NBN 100 and get 93 down and 35 up consistently.

@reece_wagner I’m getting 16 down with ADSL. @NBN_Australia was due here in Feb. It was changed to August 2020. Now back to May 2019.

@JTNL2007 If the issue is with nbn, they’ll let us know and we’ll work together to resolve the issue. Please note that providers are experiencing extremely high call volumes and support requests at present and are working with reduced staffing levels. 2/3

@Juanita_Phillip Darn, your message sounds more fun. Mine told me that I must press 1 to connect to the nbn service provider NOW!🥱

@BambrickDaz @PeterWMurphy1 @Juanita_Phillip I’ve got the one that says we’re getting NBN and they’ll be cutting off my service in 24 hours if I don’t respond...and I already have NBN

@weezmgk @DoctorKarl Anyway 4G is not the solution. I merely mentioned that you can get better performance on 4G re nbn in some situations.

@Juanita_Phillip Damn. I only get boring old Nicole from the NBN

@ellenmfanning The other issue is apparently NBN co is also reverting to copper lines for the NBN roll-out in lieu of fibre - future proof (time must be running out) and have already bought enough to stretch around the globe 1.25 times, explains why copper (and iron ore) is through the roof atm

@PeterWMurphy1 @Juanita_Phillip Scammers. There's another one my mum keeps getting that claims it's from the NBN and the service will be cut without extra payment. The freaky bit is it's using Australian voices in the recorded message

Those of us foolish enough to invest with #AustralianUnity usually find extremely rude call centre operators long delays and arbitrary cut off of connections. After many hours on hold today they did all that.just like @nbn and@optus

@NBN_Australia See my recent tweet about you guys (again) trying to tell me that the quality of my HFC service installation is Telstra's problem, not yours...

*sigh* @NBN_Australia are at it again. Closed my damaged conduit case saying "It's Telstra, not us" "The cable has nothing to do with nbn infrastructure however I have reported the issue in your name with Telstra." The cable is the HFC cable that provides my NBN service...