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NBN

NBN Outage Report in Harpers Hill, Maitland Municipality, New South Wales

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Harpers Hill, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Harpers Hill, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Harpers Hill, New South Wales

Latest outage, problems and issue reports in Harpers Hill and nearby locations:

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @DoctorKarl Damn straight. We’re 20 years behind with the NBN. We could have been world leaders yet now I think we’re out of the top 20 in terms of speed.

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @ScottMorrisonMP you lot have done your bit on cracking down on the Internet by giving us this shitty version of NBN. Can’t stream video and type on the net half the time with this shit.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • pugsley551
    Annemarie (@pugsley551) reported

    @NBN_Australia My NBN box is overheating and keeps shutting down. I have been trying to get it replaced for 3 months. Hours of calls with Telstra. Tomorrow’s NBN appointment has been canceled. Why?

  • mchughsiobhan
    Siobhan A McHugh (@mchughsiobhan) reported

    @NBN_Australia Our provider @exetel confirmed: problem lies with @NBN_Australia We only have ghastly Fibre to the Node in Austinmer NSW. We need Fibre to the Premises for reliable wifi. Alas no firm news on when we get FTTP. Can you help?? FTTP for most of Oz was mooted 10 years ago, I recall!

  • pugsley551
    Annemarie (@pugsley551) reported

    @Telstra @noreasonspec My NBN black box is overheating. Keeps shutting down. For 3 months I’ve been trying to get it replaced via Telstra. Only works if I run a strong fan on it. Hours of calls. I complain again to get another technicians appointment for Monday .. Telstra calls ... it’s canceled.

  • ken_killcare
    Ken Nielsen (@ken_killcare) reported

    @awambmrgw @miriamcosic @iiNet The problem is probably with NBN Co for which iiNet is a retailer. A major issue is that because NBN Co has no relationship with the customer it often does not act with a great sense of urgency. It’s insulated from highly annoyed customers.

  • ElvisCOD
    Elvis COD🎮 (@ElvisCOD) reported

    @TheNanikoss Does your area support nbn?

  • lazthegreat
    Laz D (@lazthegreat) reported

    "The new Geelong fast rail will be so slow it doesn’t qualify as fast" its like the NBN all over again. How come we can't build anything.

  • Pete_Spring
    Pete Spring (@Pete_Spring) reported

    Does anyone know the secret of getting tp speak to a human being at @NBN_Australia? Every bloody option I've tried on the telephone menu ends up with a "it's not our problem" or "have a look on our website" 😫😫

  • andsawmadal
    Aaron Sawmadal (@andsawmadal) reported

    @BrentFleeton @MarkMcGowanMP That’s classic Labor right? They usually throw money at the problem, instead of finding the root cause. NBN, the building insulation scheme to name a few.

  • ken_killcare
    Ken Nielsen (@ken_killcare) reported

    @NBN_Australia I understand all that. But in this and many other cases NBN Co is the only 1 who can fix the problem. And it seems that as you don’t have a direct responsibility or relationship to the customer, you don’t act with a great sense of urgency. This needs further investigation.

  • mchughsiobhan
    Siobhan A McHugh (@mchughsiobhan) reported

    @NBN_Australia Sherief, I’m aware of that. Austinmer was ‘planned’ for FTTP in May 2021. But plans are pie in the sky. When are we actually GETTING the FTTP, so we can rely on wifi to do our work?? People overseas can’t believe how bad broadband is in Australia.😟It’s frankly pathetic.