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NBN Outage Report in Harpers Hill, Maitland Municipality, New South Wales

Why is my NBN service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Harpers Hill, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Harpers Hill, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at NBN

NBN is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Harpers Hill, New South Wales

Latest outage, problems and issue reports in Harpers Hill and nearby locations:

  • novahollandia
    Justin Holland (@novahollandia) reported from Maitland, New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @DoctorKarl Damn straight. We’re 20 years behind with the NBN. We could have been world leaders yet now I think we’re out of the top 20 in terms of speed.

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @ScottMorrisonMP you lot have done your bit on cracking down on the Internet by giving us this shitty version of NBN. Can’t stream video and type on the net half the time with this shit.

  • novahollandia
    Justin Holland (@novahollandia) reported from Maitland, New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • jesspritchard89
    Jess Pritchard (@jesspritchard89) reported

    @Telstra nbn keeps dropping out, 4G keeps dropping out. No response in hours on support chat, support line out of hours. No outages for our postcode... how are we meant to get help?!?!

  • mightystickbug
    Ang (@mightystickbug) reported

    @JPhoenix7 I'm watching from NHL app -> Chromecast -> TV on NBN connection. Every game has been glitchy as hell. For a now-but-not-forever solution, can you watch at a lower def? I don't remember how to tweak that though

  • benjdunn
    benjdunn (@benjdunn) reported

    @NBN_Australia We have a WhatsApp group for our neighbourhood. It seems at least seven of us have had multiple issues with our NBN connections since the storm. Everyone is with different providers so it seems like an NBN issue. Are you solving this at an area level ?

  • Jysamon
    Jy samon (@Jysamon) reported

    @Telstra Do you guys even do anything anymore?..... Been trying to get help with your connection issues for days now! WTF is wrong with your NBN honestly.....

  • missleetulloch
    Lee Tulloch Credible Woman (@missleetulloch) reported

    @Telstra Hi Matty I need a phone number to talk to a sales person about an NBN plan. An actual person. Not a number that cuts off when I wait or sends me to a messaging service. Your message service began a conversation yesterday and then just forgot about me.

  • SameerCharles
    Sameer Charles (@SameerCharles) reported

    @Optus Well I am speaking with your tech support and NBN for last 2 days. Tried like million things. If you cant fix something, accept it so we can move to other provider. However, since you have wasted days of work I have to make sure others know about this. @Optus

  • Truturns
    Les Ross (@Truturns) reported from Sunshine Coast, Queensland

    @tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

  • rhinmoshroca
    rhin moshroca! @ stormblood ⚔️🔥 (@rhinmoshroca) reported

    ok its been over an hour and my nbn router is still flashing and not working??? im gonna unplug it again soon and just hope letting it rest more works

  • kvy123
    kevin fregon (@kvy123) reported

    @Telstra I've just spent two weeks trying g to get my intermittent NBN fix. Raised half a dozen INC and three technician appointments. All to be closed off with a text saying there's nothing wrong. The last appointment was closed before is hung up from customer service. Goodbye.

  • TamaWiringi
    TamaWiringi (@TamaWiringi) reported

    @MyRepublicAU Is NbN down in Nowra is it a carrier issue?