NBN Outage Report in Grasstree Hill, Clarence, State of Tasmania

@Optus @NBN_Australia Currently on hold to Optus & online chat. We’ve been told the relocation request we put in doesn’t exist, even though it is in multiple chat threads with Optus who said they’d arrange this. They recognised that our service was previously working, just not with the speed boost WTF

@NBN_Australia @Farmgate138 I like that “experiencing some issues” have had NBN for some years now. We quickly found the baseline service was crap and upgraded to the next level - which is great when it works, but reading the fine print, NBN only warrant it will work for 2mins annually

@BevanShields @AntonEnus "But has no modelling to support the claim" Just like Direct Action emission reduction or the cost of ALP NBN or the $660billion ALP debt blowout etc etc #FreePassToBS

@NBN_Australia An update: called @Optus who transferred us to @NBN_Australia who then told us that there is an outage in the Sandy Bay (Tasmania) area and that the internet would be on in 4 hours (9pm last night). 9pm has been and gone. Standard troubleshooting, eg reboot hardware, etc & nada!

@NBN_Australia **** NBN we have gone into the stone age thanks you this ****. NBN should be sued

organised an nbn visit because my modem and box stopped working when I plugged them back in. Several hours later, a very nice technician gently lets me know that one of the plugs is in the wrong socket. I am never going to emotionally recover from this

@JulianBurnside Have been waiting 3 weeks for broadband connection...this is after 1 month booking notice. Well done @Telstra #telstra ...of course it's NBN fault......**** service. Telstra is awful.

@NBN_Australia Been down this road half a dozen times in last few years. Not nbns fault. Not Telstras fault. Backwards and forwards. Went all the way to ombudsman last time. Telstra said, sorry, can't do anything. Change companies if you like. All using nbns gear so whats the point.

@NBN_Australia Internet was just slowing down at the worst possible times, but it went back on track 👍

@JulianBurnside I complained to Vodafone about my terrible service. (NBN). They gave me a cube thingy that works on the same data as a phone. It costs a bit less than the NBN and hasn’t dropped out once. Very impressed.

@JoshBBornstein I should add that this had a background of the National Broadcaster manipulating the news to help skew an election result. I don't think @abcnews has ever recovered. #nbn #auspol

@Malk_AU Side note its not always the nbn can be the ISP and their routing. Some ISP's may have more 'hops' (bouncing off servers) that make sites seem awfully slow. Or completely 3rd party issues, the nbn still don't have much do with the connections that driver the wider x

@PigManAU lol i passed out in an optus store once on my birthday cause they ****** up giving us nbn while my sister was doing her hsc so we sat there for 4h just for them to tell us they didn't know how to help us 🤡

@NBN_Australia You can’t help Sarah - NBN wrecked the lines on my street during recent maintenance and I have to wait until September to get it fixed. Until then, it keeps cutting out and speed is unreliable.