NBN Outage Report in Sunderland Bay, Bass Coast, State of Victoria
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at NBN
NBN is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Wi-fi | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Robert Nash (@robertnash74) reported from Melbourne, State of Victoria
@Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!
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BKhawks70 (@BKHAWKS70) reported from Melbourne, State of Victoria
Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN
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Jarrod Robins (@jarrodrobins) reported from Melbourne, State of Victoria
@NickRossTech @NBN_Australia I had installers come out 3 times now 1. Put the box on crooked 2. Came back next day to connect cabling to the pit across road 3. Third guy came and inspected pit in front of house, then left Next day my “ready for service” is not ready, needs “more work” but they won’t say what
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Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria
@NBN_Australia Apparently, I have upstream and downstream sync, but the online light never settles and then the modern starts over after 30 seconds or so.
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Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work
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Sophie Welsh (@soph_welsh) reported from Melbourne, State of Victoria
Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder
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Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria
Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.
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michael barnes (@Barnesm_) reported from Melbourne, State of Victoria
@Loud_Lass I got a letter gave 12 month notice, got on to it straight away, still took 4months to get a working NBN connection up and running. I wiuld advise Don't leave it to later or it might no be installed when old network cut off.
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Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria
@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria
@NBN_Australia It is! But we need an explanation as to what the issue is!!
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Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria
@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
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Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria
@NBN_Australia I did twice and no one knows issue..
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mektronik (@mektronik) reported from Melbourne, State of Victoria
@GeochemOz @Alabasterade NBN was deliberately broken so more $$ could be funneled to pensioners!
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Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria
@NBN_Australia Apparently, I have upstream and downstream sync, but the online might never settles and then the modern starts over after 30 seconds or so.
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Drew James. 加油 (@trainspotter67) reported from Melbourne, State of Victoria
All I want from @Telstra is a working nbn service. Just please.
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Drew James. 加油 (@trainspotter67) reported from Melbourne, State of Victoria
Hey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.
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Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria
@GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!
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Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria
Had a power flutter and the nbn cable modem won't sync now. Bugger. Guessing it is a broader outage.
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💧PossumBilly (@possumbilly) reported from Melbourne, State of Victoria
I'm really desparately sorry for them. Could be better though if they had gone into receivership.. Looks like the crap NBN cunning plan isn't working for them. 🤣🤣🤣🤣🤣🤣🤣
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The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria
@Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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La Niña Spurway (@nick_spurway) reported
Hi @BelongAU I sent you a dm last night that’s twice you’ve stuffed this nbn move and nobody’s contacted me or my sister could I please get some help?
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JGWN (@Ng88Mr) reported
@cityofsydney can u please ask the @NBN_Australia contractors to please come back and fix their shoddy work on the footpath. It’s a trip hazard for residents. - Charles St Erskineville 2043
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Seb Duncan (@SebDuncan) reported
@doctormcdougall @turna23 @Optus Wait until they assure you that 'you will not be charged for the period of no service'. Then promptly charge you anyway. That's my favourite part about being an Optus NBN customer. The worst telco in Oz (except for all the others)
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Deb (@debmaygal) reported
@Telstra Hi Telstra team. Is there an nbn outage in 3186? Can’t even check on your outages page.
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Lachlan (@MenacingLachy) reported
@VodafoneAU Our nbn modem has had its 4g backup lights on for most of the day and aren’t turning off. Is there a way to fix this? As the speeds aren’t what I’d like for gaming while the backup lights are on
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caitlin (@astrocaitlins) reported
@Optus someone ordered an nbn internet plan using my optus account and it's being sent to some random address i have never heard of. support has told me i am unable to cancel it for another 24 hours because the modem is being shipped. is there anything that can be done right now?
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caitlin (@astrocaitlins) reported
this is the second time in a number of weeks that a company has accidentally put my email down for someone else's order and now i apparently have an optus nbn order on the way lmaooo i hate it here
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Robert Watkins (@twasink) reported
I'll tag @purdah123 in on this, because I know he likes to hear about how good the NBN can be _sometimes_ (Of course, I found out about the connection being active because I had a tech out here looking into why my connection has been flaky; problems in the pit)
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Mysteron (@TGUZ72) reported
@Optus why is my NBN lagging like a dog going to the vet? Streaming one TV show (no other household usage) is far too much for you? Switch over to 4G just for advertising? This is poor service that has gone on for weeks now. Had enough.
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Tim Roberts (@TimboRoberts) reported
@Optus I'd hardly call 6mbps "NBN" I'm paying for 100mbps... and I expect 100mbps when I need it this time of the bloody year! There's no outages in my area, I've done all the troubleshooting, you best be figuring this **** out.