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iiNet

iiNet Outage Report in St Albans, Brimbank, Victoria

Why is my iiNet service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in St Albans, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at iiNet

iiNet is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 61% Internet (61%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)

Live Outage Map Near St Albans, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 39 minutes ago
Melbourne Wi-fi 3 hours ago
Melbourne Wi-fi 2 days ago
Melbourne Internet 10 days ago
Melbourne Wi-fi 17 days ago
Melbourne Wi-fi 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near St Albans, Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • SiCozens
    Simon Cozens (@SiCozens) reported from Melbourne, Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • Karina_Melbs
    PolarK (@Karina_Melbs) reported from Melbourne, Victoria

    @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

  • seandonovan01
    Sean Donovan (@seandonovan01) reported from Melbourne, Victoria

    .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

  • Japandaman71
    🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria

    @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

  • ToniRawGazer
    ToniRawGazer (@ToniRawGazer) reported from Melbourne, Victoria

    I'm over this bullshit again no internet. Come on iiNet fix my problem

  • nivanovski
    Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • nivanovski
    Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria

    @iiNet And it’s back down again...

  • artemis_s_moon
    Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria

    @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • vap0urz
    Vap0urz (@vap0urz) reported from Melbourne, Victoria

    @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

  • AdamBrownAspect
    Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

  • artemis_s_moon
    Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

  • salleeofficial
    salleeSOLACE™️ (@salleeofficial) reported from Melbourne, Victoria

    Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

  • Rachelmor94
    Rachel Moran (@Rachelmor94) reported from Melbourne, Victoria

    @iiNet second outage in as many months.... starting to wonder why I’m still with you

  • AdamBrownAspect
    Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria

    @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

  • Japandaman71
    🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • waynecmurphy
    Wayne Murphy (@waynecmurphy) reported from Melbourne, Victoria

    @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

  • salleeofficial
    salleeSOLACE™️ (@salleeofficial) reported from Melbourne, Victoria

    @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

  • JayWarsAu
    Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

  • C_Davie97
    Cillian Davie (@C_Davie97) reported from Melbourne, Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • swegen31
    Alex Johnston (@swegen31) reported from Hobart, Tasmania

    @iiNet I’ve been trying to get through to pay my bill. Can you please help.

  • catiger1
    Catherine (@catiger1) reported

    Seriously poor service @iiNet My elderly father has not had phone service for 3 weeks while waiting on a sim that turned up last Thursday and it’s still not activated. Not good enough!

  • riathebold
    リーア。チェッテル (@riathebold) reported

    @iiNet I'd like to make a complaint about a recent experience with a sales team member. How do I go about this, please?

  • tuo2
    Jordan Wightman (@tuo2) reported

    @iiNet my nbn hfc connection is flapping tonight in Randwick NSW. I’ve checked the support page and the nbn page and there aren’t any outages noted. Thoughts?

  • DocB__
    Ron Baumann 💧 (@DocB__) reported

    20 minutes on a call trying to cancel the useless 4mbps wireless service I was conned into signing up for with @iiNet. Plenty of hoops. What a bunch of miserable, incompetent flogs.

  • RebeccaRamsey10
    Rebecca Ramsey (@RebeccaRamsey10) reported

    @iiNet had nothing but issues please wound my money asap

  • warwickpauld
    Ancient IT Geek Tesla 🔋owner. Triple Vaxed (@warwickpauld) reported

    @iiNet hi is there a problem with Vdsl2 in North Canberra It keeps dropping out. 7/6/2922 2pm

  • fluffylynx
    Riley (@fluffylynx) reported

    @WolphIsWatching @iiNet iiNet suffered too many mergers. We've had a good experience with Aussie broadband NBN so far though. The one time we had to call them for some obscure technical setting we needed they actually understood and were able to help. Really need to move my mobile plans across too.

  • GumleKate
    Kate (@GumleKate) reported

    @iiNet @WhistleOut_AU Don’t bother. They are incompetent. Disconnects services without authority and hide behind overseas call centres. Avoid them and get better service elsewhere

  • GumleKate
    Kate (@GumleKate) reported

    @iiNet Don’t bother. They are incompetent. Disconnects services without authority and hide behind overseas call centres. Avoid them and get better service elsewhere