iiNet outages and service status in St Albans, Victoria

Problems in the last 24 hours in St Albans, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Albans, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	18 hours ago
Melbourne	Total Blackout	19 hours ago
Melbourne	Internet	20 days ago
Melbourne	Internet	25 days ago
Melbourne	Total Blackout	29 days ago
Melbourne	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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iiNet Issues Reports Near St Albans, Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported 2 minutes ago from Melbourne, Victoria

  @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

• 
  Jay Ball (@JayBallzup) reported 6 minutes ago from Melbourne, Victoria

  @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

• 
  PolarK (@Karina_Melbs) reported 8 minutes ago from Melbourne, Victoria

  @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

• 
  Tiffany Carroll (@PacIsLiving) reported 18 minutes ago from Melbourne, Victoria

  @iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.

• 
  ༨པκཇ (@Chuckajoe) reported 23 minutes ago from Melbourne, Victoria

  @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

• 
  Beags (@B_e_agle) reported 24 minutes ago from Melbourne, Victoria

  NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

• 
  Neil Killick (@neil_killick) reported 28 minutes ago from Melbourne, Victoria

  @StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.

• 
  λ (@bbmelb) reported 30 minutes ago from Melbourne, Victoria

  @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

• 
  Jay Ball (@JayBallzup) reported 31 minutes ago from Melbourne, Victoria

  @iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.

• 
  Pyrex Flask (@pyrexflask) reported 31 minutes ago from Melbourne, Victoria

  @iiNet is there a 5g NBN outage in 3182?

• 
  Adam Brown (@AdamBrownAspect) reported 32 minutes ago from Melbourne, Victoria

  @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

• 
  Joe Connell (@josephsconnell) reported 37 minutes ago from Melbourne, Victoria

  @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

• 
  Daamon Parker (@daamon_parker) reported 37 minutes ago from Melbourne, Victoria

  @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

• 
  Duyen Ho (@duyenho) reported 39 minutes ago from Melbourne, Victoria

  @iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem

• 
  Nick Ivanovski (@nivanovski) reported 40 minutes ago from Melbourne, Victoria

  @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

• 
  stephen atkinson (@steveacko) reported 40 minutes ago from Melbourne, Victoria

  @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

• 
  🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported 44 minutes ago from Melbourne, Victoria

  @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

• 
  Jac Beecroft (@CultofJack) reported 47 minutes ago from Melbourne, Victoria

  @Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.

• 
  Wayne Murphy (@waynecmurphy) reported 55 minutes ago from Melbourne, Victoria

  @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

• 
  Serena.S. (@mojopin66) reported 58 minutes ago from Melbourne, Victoria

  @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mika (@NotMikaa_) reported 1 minute ago

  Bro, I’ve been with @iiNet for 10 years with no issues, in the last month I’ve had insane latency issues and they just tell me “it’s beyond their control” to fix, well guess it’s time to swap providers.

• 
  Lathaniel Sydney (@LathanielS5437) reported 2 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  John Morgan (@Johnymorgz) reported 3 minutes ago

  @iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website

• 
  steve new (@kipper1958) reported 5 minutes ago

  How crap are @iiNet .. cancel the grapevine mail service .. no notifications or advice this is happening .. no support to customers .. had this email for 18 years so you can imagine work involved updating new email .. do IiNet care .. nope don’t return calls emails online forms

• 
  animal chin (@Jacobage) reported 6 minutes ago

  @iiNet I CANNOT MAKE CALLS, SEND EMAILS OR USE THE INTERNET BECAUSE YOU CUT ME OFF A DAY EARLY. I NEED THE INTERNET TO BE ABLE TO ARRANGE FOOD TO KEEP EATING!!!! I ONLY HAVE A COUPLE OF HUMDRED DOLLARS FOR TBE NEXT QEEK THOUGH BUT NEED TO BE ABLE TO ARRANGE FOOD! PLS FIX

• 
  Shane Yokom (@Yokom361) reported 6 minutes ago

  Absolutely disgusted at @iiNet support and service. Three phone-calls to update a credit card, total hold time - 4 hours. Currently up to the second phone call and 4 transfers totally 2.4 hours and counting to cancel my business services. On hold to yet another department.

• 
  Graham Lauren (@cloudcitizen) reported 7 minutes ago

  DON’T EVEN GET CLOSE TO @DodoAustralia. It tells me: You're missing out! We noticed you haven’t activated your SIM yet! But it hasn’t ******* sent them. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.

• 
  GillianA 🌺 (@_IndianPacific) reported 13 minutes ago

  Pretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28

• 
  Rod L (@lavo96) reported 13 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Nik (@dalekman9999RP) reported 13 minutes ago

  @iiNet i have sent a message. Having issues currently.