iiNet Outage Report in St Albans, Brimbank, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (72%)
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E-mail (12%)
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Total Blackout (7%)
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Wi-fi (7%)
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Phone (3%)
Live Outage Map Near St Albans, Brimbank, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near St Albans, State of Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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Matt Parker
(@matt_j_parker) reported
from
Melbourne, State of Victoria
@iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us
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Anthony Rees
(@AnthonyRees) reported
from
Melbourne, State of Victoria
@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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Kit McMahon
(@kitmcmahon) reported
from
Melbourne, State of Victoria
Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?
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Nick Ivanovski
(@nivanovski) reported
from
Melbourne, State of Victoria
@iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.
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Sean Donovan
(@seandonovan01) reported
from
Melbourne, State of Victoria
@iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then
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Sean Donovan
(@seandonovan01) reported
from
Melbourne, State of Victoria
.@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.
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Joe Connell
(@josephsconnell) reported
from
Melbourne, State of Victoria
@WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal
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Jac Beecroft
(@CultofJack) reported
from
Melbourne, State of Victoria
@Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.
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Nick Ivanovski
(@nivanovski) reported
from
Melbourne, State of Victoria
@iiNet And it’s back down again...
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Duyen Ho
(@duyenho) reported
from
Melbourne, State of Victoria
@iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem
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Krystin Beth-Moore
(@krysbethmoore) reported
from
Melbourne, State of Victoria
Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.
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Jay Stevens ☠🦓
(@JayWarsAu) reported
from
Melbourne, State of Victoria
@iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING
(@Japandaman71) reported
from
Melbourne, State of Victoria
@iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.
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Daimo
(@Daymeaux) reported
from
Melbourne, State of Victoria
@iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!
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salleeSOLACE™️
(@salleeofficial) reported
from
Melbourne, State of Victoria
@iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.
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Duyen Ho
(@duyenho) reported
from
Melbourne, State of Victoria
@iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.
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bruce baxter
(@brucebax) reported
from
Melbourne, State of Victoria
@iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?
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Matt Parker
(@matt_j_parker) reported
from
Melbourne, State of Victoria
@iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Miriam Cosic
(@miriamcosic) reported
@iiNet Due to numerous reasons every second ******* week. For two years. How about you just find a way to keep it working all the time? I’m paying for a continuous service, not a maybe, maybe not, in and out service.
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L Gervasoni
(@Gervo1865) reported
@iiNet Back on now but this is more than troubleshooting. I'd say wet spring in bad telstra pits and overly split copper. Up to 5 times a day drops out for 15 to 30 mins at a time and o switch to phone for work. No sign of getting better ... @NBN_Australia
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👣 🌏 💫 Wiimpitja 🌳 🦅 🐾
(@pauldutton1968) reported
@Lee_Tennant @iiNet That’s all we’ve had for two months of issues with the same broadband response to “fix” the problem. It’s bigger issue clearly if you’d check the history of complaints on the damn service.
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Theirreverentlawyer
(@irreverentlaw) reported
@iiNet I am online. My fetch activation key doesn't work. My internet is working. When I call your call centres I get told I am not online. Which is frustrating as that is now not the problem
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Dame Holly says #gladysmustgo
(@Lee_Tennant) reported
@pauldutton1968 @iiNet The worst part was that they'd say they'd do something and never do it and then you have to call again and go through it again. I was ready to kill them, honestly.
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Dame Holly says #gladysmustgo
(@Lee_Tennant) reported
@pauldutton1968 @iiNet I blasted them on social media, it was the only way to get them to give me a call from the local technicians rather than the clueless overseas support staff.
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👣 🌏 💫 Wiimpitja 🌳 🦅 🐾
(@pauldutton1968) reported
@belindasmilne @iiNet I’m sick of receiving the same response when clearly something is wrong otherwise why would we need to continually ring for assistance. Professional service should be able to work out a hands on response would need to occur.
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Anne CL
(@ACLambert) reported
@iiNet Not sure what file you’re looking at but the latest email asks me to complete a survey! Let me know if you’ve got something different! #fail
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Anne CL
(@ACLambert) reported
This is going well. I've been an @iiNet customer for nearly 18 years. Moving house but @iinet doesn't provide a service to the new location so intend charging a break in contract fee of $100. I tried for over a fortnight to move service with me but iiNet doesn't serve new house.
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@iiNet I think there's some outage somewhere. I've tried all the things and in the past I've been too hasty and I received an outage text later that day