iiNet outages and service status in St Albans, Victoria

Problems in the last 24 hours in St Albans, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Albans, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	6 days ago
Melbourne	Internet	10 days ago
Melbourne	Total Blackout	14 days ago
Melbourne	Internet	20 days ago
Melbourne	Internet	26 days ago
Melbourne	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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iiNet Issues Reports Near St Albans, Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  Vap0urz (@vap0urz) reported 5 minutes ago from Melbourne, Victoria

  @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

• 
  salleeSOLACE™️ (@salleeofficial) reported 7 minutes ago from Melbourne, Victoria

  @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

• 
  Duyen Ho (@duyenho) reported 11 minutes ago from Melbourne, Victoria

  @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

• 
  Wayne Murphy (@waynecmurphy) reported 13 minutes ago from Melbourne, Victoria

  @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

• 
  Beags (@B_e_agle) reported 23 minutes ago from Melbourne, Victoria

  NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

• 
  Krystin Beth-Moore (@krysbethmoore) reported 25 minutes ago from Melbourne, Victoria

  Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.

• 
  Sean Donovan (@seandonovan01) reported 27 minutes ago from Melbourne, Victoria

  .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

• 
  Matt Parker (@matt_j_parker) reported 30 minutes ago from Melbourne, Victoria

  @iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.

• 
  Michael Carmody (@EmJaeCaer) reported 31 minutes ago from Melbourne, Victoria

  @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

• 
  ༨པκཇ (@Chuckajoe) reported 32 minutes ago from Melbourne, Victoria

  @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

• 
  Jay Ball (@JayBallzup) reported 37 minutes ago from Melbourne, Victoria

  @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

• 
  Carmen LahiffJenkins (@CarCarLaJenkins) reported 39 minutes ago from Melbourne, Victoria

  @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

• 
  Tonestar (@Tonestar01) reported 41 minutes ago from Melbourne, Victoria

  How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service

• 
  🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported 41 minutes ago from Melbourne, Victoria

  @iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.

• 
  Kit McMahon (@kitmcmahon) reported 44 minutes ago from Melbourne, Victoria

  Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?

• 
  salleeSOLACE™️ (@salleeofficial) reported 46 minutes ago from Melbourne, Victoria

  Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

• 
  Sean Donovan (@seandonovan01) reported 47 minutes ago from Melbourne, Victoria

  @iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then

• 
  Tiffany Carroll (@PacIsLiving) reported 52 minutes ago from Melbourne, Victoria

  @iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.

• 
  Daamon Parker (@daamon_parker) reported 53 minutes ago from Melbourne, Victoria

  @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

• 
  Jay Ball (@JayBallzup) reported 56 minutes ago from Melbourne, Victoria

  Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 4 minutes ago

  @iiNet BizSupport total incompetence, billing us after service was cancelled.

• 
  Concerned_Citizen_53 (@excalgarian45) reported 9 minutes ago

  @iiNet I called back again and the same thing has happened !!!! This is basic customer service 101 !!!! I am thinking it is time to start shopping around for new service

• 
  Stefan Tapp (@StefanVXR8) reported 11 minutes ago

  @NBN_Australia @iiNet Why is my internet connection like something from a 3rd world country? The connection is up and down like a prostitutes knickers! I live in Empire Bay, NSW, not feckin Outback Australia!!

• 
  Robin (@Robin34757475) reported 12 minutes ago

  @iiNet @BruinHutchings Was just about to say, I’m having the same problem.

• 
  Bye Bi & GLTQIA Smoko (@annieljensen) reported 13 minutes ago

  Do you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep you’ve spoken to today says “I’m glad we’ve been able to resolve the issue”. .@iiNet 😡

• 
  H u m e r u s 🏳️‍⚧️🏳️‍🌈🇦🇺 (@YoureSoHumerus) reported 15 minutes ago

  Nothing like waiting on urgent communication with an employer only for @iiNet and @WestnetAU webmail to go down for over 6 hours with nary a peep to even acknowledge it on their social media.

• 
  nullb (@nullb4) reported 17 minutes ago

  @iiNet is there anybody operating the business support for hosting any more? I've been trying for 3 days to get into contact, and kept getting put on hold for over 2 hours that leads nowhere each time.

• 
  James Ladd (@jamesladd) reported 18 minutes ago

  @iinet is there an internet outage in Victoria (nbn)?

• 
  iiNet (@iiNet) reported 21 minutes ago

  @WealthxTracey Hey Tracey, like we mentioned in our other reply if your emails belong to an @iinet.net.au address then they won't be affected by the closure of the Hosted Exchange service.

• 
  Late Stage Capitalism Queen 👑 (@NatMcNazz) reported 22 minutes ago

  @iiNet My internet’s down, please help. 🙏