iiNet outages and service status in St Albans, Victoria

Problems in the last 24 hours in St Albans, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Albans, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Total Blackout	1 hour ago
Melbourne	Internet	6 days ago
Melbourne	Internet	12 days ago
Melbourne	Phone	16 days ago
Melbourne	Internet	27 days ago
Melbourne	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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iiNet Issues Reports Near St Albans, Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  Daimo (@Daymeaux) reported 3 minutes ago from Melbourne, Victoria

  @iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!

• 
  Duyen Ho (@duyenho) reported 5 minutes ago from Melbourne, Victoria

  @iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem

• 
  ToniRawGazer (@ToniRawGazer) reported 10 minutes ago from Melbourne, Victoria

  I'm over this bullshit again no internet. Come on iiNet fix my problem

• 
  Jay Ball (@JayBallzup) reported 17 minutes ago from Melbourne, Victoria

  @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

• 
  Vap0urz (@vap0urz) reported 21 minutes ago from Melbourne, Victoria

  @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

• 
  Krystin Beth-Moore (@krysbethmoore) reported 24 minutes ago from Melbourne, Victoria

  Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.

• 
  Sean Donovan (@seandonovan01) reported 26 minutes ago from Melbourne, Victoria

  @iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then

• 
  Artemis Moon (@artemis_s_moon) reported 28 minutes ago from Melbourne, Victoria

  @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

• 
  stephen atkinson (@steveacko) reported 29 minutes ago from Melbourne, Victoria

  @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

• 
  Jac Beecroft (@CultofJack) reported 29 minutes ago from Melbourne, Victoria

  @Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.

• 
  bruce baxter (@brucebax) reported 31 minutes ago from Melbourne, Victoria

  @iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?

• 
  Jay Stevens ☠🦓 (@JayWarsAu) reported 43 minutes ago from Melbourne, Victoria

  @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

• 
  Jay Ball (@JayBallzup) reported 48 minutes ago from Melbourne, Victoria

  Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

• 
  Simon Cozens (@SiCozens) reported 48 minutes ago from Melbourne, Victoria

  @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

• 
  Matt Parker (@matt_j_parker) reported 49 minutes ago from Melbourne, Victoria

  @iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.

• 
  Cillian Davie (@C_Davie97) reported 53 minutes ago from Melbourne, Victoria

  @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

• 
  Anthony Kung (@Antdk1) reported 53 minutes ago from Melbourne, Victoria

  The @iinet ads would have to be the most annoying I have ever endured. I would never join purely because of the guy off these ads! #annoying

• 
  salleeSOLACE™️ (@salleeofficial) reported 56 minutes ago from Melbourne, Victoria

  Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

• 
  Serena.S. (@mojopin66) reported 56 minutes ago from Melbourne, Victoria

  @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

• 
  Nick Ivanovski (@nivanovski) reported 57 minutes ago from Melbourne, Victoria

  @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Paino (@PainoPaul) reported 2 minutes ago

  @iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??

• 
  Rod L (@lavo96) reported 5 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Anthony | mostdope.eth (@0xMostdope) reported 10 minutes ago

  @iiNet What's happened to your quality of service? Mass outages, almost every day... I used to love #iinet, but if this keeps up, I'm leaving for another provider.

• 
  Wonder Llama 🦙☘️ (@SirWonderLlama) reported 10 minutes ago

  @Anth_Bo @iiNet Same here...1h11m at this stage and no indication of progressing through the queue. Online chat was unhelpful. Same issue as @Anth_Bo

• 
  Gary Bathgate (@BathgateGa3335) reported 11 minutes ago

  Ripped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.

• 
  Independents in. (@Laird_Bruce) reported 11 minutes ago

  @iiNet just canceled my ozemail account after nearly 30 years. That’s how dreadful your service has become, how empty your promises to fix things are, and how💩 your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps

• 
  Graham Lauren (@cloudcitizen) reported 13 minutes ago

  DON’T EVEN GET CLOSE TO @DodoAustralia. It tells me: You're missing out! We noticed you haven’t activated your SIM yet! But it hasn’t ******* sent them. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.

• 
  CombatCat (@CryptoICTkat) reported 19 minutes ago

  @gReb3l @iiNet Mate, just get Starlink. I had issues with iiNet VDSL due to infrastructure issues outside my control, was only getting 2 - 5 Mbps when promised 70 Mbps. They refused to fix the issue and didn't want to reduce/refund bills even though weren't honouring their promise.

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 21 minutes ago

  @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,

• 
  Greg Bell (@gReb3l) reported 23 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.