iiNet Outage Report in St Albans, Brimbank, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (70%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near St Albans, Brimbank, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near St Albans, State of Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
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inFeZa: Classic
(@inFeZa) reported
from
Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
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༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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golfon5
(@golfon5) reported
from
Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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Sporting Photos
(@sportingphotos) reported
from
Long Forest, State of Victoria
Been with @iiNet for 10 years, the unbelievable shit service I’m getting today over an issue has got me wanting to move from them for the first time. That’s right 10 years and they’re treating a loyal customer this way We stuck with them even when we went 2 months without service
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Tonestar
(@Tonestar01) reported
from
Melbourne, State of Victoria
How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Cameron ️🕯️
(@Option1) reported
@redruby17 @iiNet Oh and all the numbers they supposedly come from are spoofed. So if you miss a call from a number you don't know, don't bother calling back. You'll just get the poor unaware innocent who actually does own that number.
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Nic Chamberlain
(@Nicchamberlain) reported
My @iiNet internet has been shaky/slow/useless for 8 weeks. 2MB upload this morning. Supervisor suggestion “you pay for a private technician to check it out”. Serious suggestion. You guys are an embarrassment #telstraindisguise
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Tunic
(@captainflux) reported
@iiNet Your guy left a message saying "it was online and now it is offline", which at least shows you understand the problem I guess. What he didn't say was, "NBN say it's miraculously fixed itself and they're not coming", which is what I'm now being told. Spoiler: it's not fixed.
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💧 Paul
(@paws101) reported
@redruby17 @iiNet hmmmm never had a call for iinet like that..... But not sure what the scam would be!? Or did they ask you to call back or supply info?
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Si
(@Si24644598) reported
@iiNet I would prefer that you sort your routing issues out . I live in Bathurst yet why is it now routing everything thru the Perth server instead of my closest server in Sydney . 90 ping and 11 my down compared to my usual 12-16 ping and 35 down .
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Badger 🦡
(@Badger_tbg) reported
Still no fix to this @iiNet sad face..
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ƙmilo Zuluaga
(@M1ndCr4ck) reported
@iiNet really bad customer service!!! YOU MUST CONTACT CUSTOMER BY PHONE OR DOUBLE CHECK BEFORE MAKE ANY CHANGES!!!!!
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Luke
(@lukeperry85) reported
@iiNet I am having internet dropouts of 30 seconds or so at regular intervals. it is interrupting my gaming sessions. I am on the Ballarat high speed cable. are there known issues today?
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Brad
(@dragonbrother) reported
Well nbn seems to be down. Thanks @iiNet might as well go get lunch lol
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Ropeable
(@wupdater) reported
Speedtest results... 30.0 Mbps down and 0.2 Mbps up. Any other @iiNet customers in #SEQ with same issue? #internetdown #InternetOutage