iiNet Outage Report in St Albans, Brimbank, State of Victoria
No problems detected
If you are having issues, please submit a report below.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
-
Internet (80%)
-
E-mail (8%)
-
Wi-fi (6%)
-
Total Blackout (4%)
-
Phone (2%)
Live Outage Map Near St Albans, Brimbank, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near St Albans, State of Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
-
Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
-
Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
-
Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
-
Sporting Photos
(@sportingphotos) reported
from
Long Forest, State of Victoria
Been with @iiNet for 10 years, the unbelievable shit service I’m getting today over an issue has got me wanting to move from them for the first time. That’s right 10 years and they’re treating a loyal customer this way We stuck with them even when we went 2 months without service
-
༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
-
Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
-
Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
-
golfon5
(@golfon5) reported
from
Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
-
Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
-
Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
-
λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
-
Tonestar
(@Tonestar01) reported
from
Melbourne, State of Victoria
How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
-
inFeZa: Classic
(@inFeZa) reported
from
Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
-
Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
-
David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
-
Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
-
Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
-
Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
-
Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
-
stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
whisaldolf
(@freddstid) reported
@iiNet so the status light on the Wi-Fi box goes red every couple of hours after resting it. The bill was paid a couple days ago. Do you know what the problem is? It's fine for a few hours then goes red for some reason
-
katie duggan
(@Katie0o0o0) reported
@iiNet is it normal to wait a month for an appointment with a tech to set up broadband service despite numerous phone calls and 'esculations' from your team ? Have tried to cancel my service but given more false promises that my issues will be resolved as a priority🤔
-
M.R. Cullen
(@MikeCullen73) reported
Hey @iiNet @NBN_Australia how much longer is the outage impacting areas of the Central Coast going to continue. There’s been non internet for over 16 hours.
-
Bridie
(@Bridie_WA) reported
Hi @iiNet, my Westnet email account is not working. I have tried to log in but it says incorrect details and I'm not prepared to put my credit card or bank details into your website so I can receive an email with this info. Please advise what I can do.
-
🔥💧🐝🐝🌱🐞💧
(@AEBayley) reported
Customer service @iiNet up to its usual low standard. Pd invoice on CCard so they send separate invoice for .72c as CC fee after invoice paid. Why are they only corporate not calculating invoice at payment. Will they charge a fee again for CC payment of the SEVENTY TWO CENTS?
-
Tim Richards
(@Aerohaveno) reported
Credit where due - just received excellent service from @iiNet, who upgraded my speed to 100 Mbps while I download a huge amount of backed-up files to my new laptop. and the tech person was in South Africa, so we had a nice chat about Cape Town. :)
-
raoul
(@raoulendres) reported
@iiNet recommends "You should aim to use 2FA wherever it is available" but doesn't seem to support 2FA on their webmail?! (obligatory @troyhunt)
-
Dr Thea Vanags (Dr T)
(@DrTheaVanags) reported
@iiNet Massive thanks to Cheslim who has persevered and fixed my email problems when the other 9 respondents couldnt. Thank you Cheslim!!
-
Dr Thea Vanags (Dr T)
(@DrTheaVanags) reported
@iiNet No surprise here. @iinet will still not permit me to make a complaint and they stilldo not know what the problem is... but they did ask me to send personally identifying information over twitter 😳😳
-
Ron Baumann
(@DrRonBaumann) reported
Switched from @exetel to @iiNet for my @nbn and I have to say, iiNet service is absolutely spectacular. Polite, professional, knowledgeable, and quick. They had me hooked up in minutes. Meanwhile, I'm still waiting for Exetel to get back to me on the service disruption Saturday.