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iiNet outages and service status in St Albans, Victoria

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • The most recent signal from this area was received Aug 26, 6:50 PM GMT+10.
  • 100% E-mail (100%)

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in St Albans, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Albans, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne E-mail 2 days ago
Melbourne Internet 2 months ago
Melbourne Total Blackout 2 months ago
Melbourne Internet 2 months ago
Melbourne Internet 2 months ago
Melbourne Total Blackout 2 months ago

Nearby cities with recent reports

Melbourne

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near St Albans, Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • brucebax
    bruce baxter (@brucebax) reported from Melbourne, Victoria

    @iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?

  • AnthonyRees
    Anthony Rees (@AnthonyRees) reported from Melbourne, Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

  • bbmelb
    λ (@bbmelb) reported from Melbourne, Victoria

    @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

  • artemis_s_moon
    Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria

    @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

  • matt_j_parker
    Matt Parker (@matt_j_parker) reported from Melbourne, Victoria

    @iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    @iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.

  • JayWarsAu
    Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

  • duyenho
    Duyen Ho (@duyenho) reported from Melbourne, Victoria

    @iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem

  • sytrader
    David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, Victoria

    @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

  • AdamBrownAspect
    Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria

    @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

  • seandonovan01
    Sean Donovan (@seandonovan01) reported from Melbourne, Victoria

    @iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then

  • B_e_agle
    Beags (@B_e_agle) reported from Melbourne, Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • Rachelmor94
    Rachel Moran (@Rachelmor94) reported from Melbourne, Victoria

    @iiNet second outage in as many months.... starting to wonder why I’m still with you

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

  • artemis_s_moon
    Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

  • nivanovski
    Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • MrDTJames
    Daniel James (@MrDTJames) reported from Melbourne, Victoria

    @iiNet 38 down, 34 up.

  • C_Davie97
    Cillian Davie (@C_Davie97) reported from Melbourne, Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

  • josephsconnell
    Joe Connell (@josephsconnell) reported from Melbourne, Victoria

    @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ScallywagRay
    Ray ⭐️⭐️⭐️ 🐀bag. (@ScallywagRay) reported

    @dmann_deb @iiNet Ours in GWest is down also, Deb, has been since around 4pm..

  • fergoau
    fergo (@fergoau) reported

    @iiNet Because you were so rude to me I have contacted the Telecommunications Industry Ombudsman I will never go with iiNet again. You ruined my life!

  • DrStuartHawkins
    kalowi (@DrStuartHawkins) reported

    moved to New Zealand and @iiNet won't let me close my broadband account without verfifying identity with an Australian ID which I don't have because I am not Australian. 2 weeks of doom loop. Worst internet provider ever.

  • _IndianPacific
    GillianA 🌺 (@_IndianPacific) reported

    @iiNet I shouldn't have had to top up. There was no explanation that there was an issue. I did not receive a text or an email that there was an issue. All I got was "Can't send text by iiNet. Error 28" iiNet support did not know what Error 28 was nor did Mobile support. Ref # 380798763

  • numloxx
    Carsten Bauer (@numloxx) reported

    Emailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.

  • LathanielS5437
    Lathaniel Sydney (@LathanielS5437) reported

    <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

  • NatSariman
    Nat Sariman (@NatSariman) reported

    @iiNet Such a terrible service. Avoid. I was with them for over 10 years. I wish I could get them back. Nothing but problems

  • Jacobage
    animal chin (@Jacobage) reported

    @iiNet I CANNOT MAKE CALLS, SEND EMAILS OR USE THE INTERNET BECAUSE YOU CUT ME OFF A DAY EARLY. I NEED THE INTERNET TO BE ABLE TO ARRANGE FOOD TO KEEP EATING!!!! I ONLY HAVE A COUPLE OF HUMDRED DOLLARS FOR TBE NEXT QEEK THOUGH BUT NEED TO BE ABLE TO ARRANGE FOOD! PLS FIX

  • david84tran
    David T (@david84tran) reported

    @iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem

  • Surfnet_Stuff
    StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported

    @iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.