iiNet Outage Report in St Albans, Brimbank, Victoria
Why is my iiNet service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in St Albans, Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at iiNet
iiNet is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
- Internet (61%)
- Wi-fi (20%)
- E-mail (8%)
- Total Blackout (7%)
- Phone (5%)
Live Outage Map Near St Albans, Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 hour ago |
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Wi-fi | 2 days ago |
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Internet | 10 days ago |
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Wi-fi | 16 days ago |
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Wi-fi | 16 days ago |
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Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near St Albans, Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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salleeSOLACE™️ (@salleeofficial) reported from Melbourne, Victoria@iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.
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Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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Cillian Davie (@C_Davie97) reported from Melbourne, Victoria@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria@iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.
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Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
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Wayne Murphy (@waynecmurphy) reported from Melbourne, Victoria@jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.
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Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
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Simon Cozens (@SiCozens) reported from Melbourne, Victoria@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf
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PolarK (@Karina_Melbs) reported from Melbourne, Victoria@iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus
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ToniRawGazer (@ToniRawGazer) reported from Melbourne, VictoriaI'm over this bullshit again no internet. Come on iiNet fix my problem
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Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, Victoria@iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.
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Vap0urz (@vap0urz) reported from Melbourne, Victoria@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria@iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.
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salleeSOLACE™️ (@salleeofficial) reported from Melbourne, VictoriaHey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.
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Sean Donovan (@seandonovan01) reported from Melbourne, Victoria.@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria@DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.
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Rachel Moran (@Rachelmor94) reported from Melbourne, Victoria@iiNet second outage in as many months.... starting to wonder why I’m still with you
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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beau (@cynocephalae) reportedlove @iinet going RED LIGHT down right before class 😭
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SERGIO 🇭🇲 (@SERG1O_D) reportedI'm flabbergasted that @iinet can't block emails to iinet email accounts that purport to be from iiNet support
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The Real Goobly (@TheRealGoobly) reported@ClaraChongMCF @iiNet Hi, Clara… my service provider (iiNet) have sent me messages saying that NBNCo are investigating an outage in Darlo area. It’s definitely an NBN issue, I think; 2nd light flashing on black NBN box, which I think means there’s no NBN connection. Happened about 3 wks ago, too.
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Me (@kyogio990) reported@iiNet Internet has been down all day. What's the issue?
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Clara Chong (@ClaraChongMCF) reported@iiNet @TheRealGoobly Yes - in Darlo too and both Wi-Fi services down
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Ben G (@bgoh29) reported@iiNet is the internet down in the Box Hill area?
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Riff Jet (@TheRiffJet) reported@iiNet Hi @iiNet since you don’t appear to be keen on sending out email Customer Service Feedback forms now a days. Would I recommend #iinet to others, 1 to 10. A BIG Fat Zero. How satisfied was I with the Customer Service, 1 to 10. Another BIG Fat Zero. Anything else to add:
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Riff Jet (@TheRiffJet) reportedHow incompetent is @iiNet customer service? Employee number one transfers me to wrong department, wrong department transfers me to another wrong department, 35 minutes later, waiting on third time is the charm. Big FAT ZERO for customer service iinet.
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Doq 🍬 (@Doqistyle) reported@ahricunt @iiNet help images not loading
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Ian Hopkinson (@hopkinson) reported@MurrayDG @iiNet iiNet is the best there is. I’ve tried them all. I think you’ve just had some bad luck in that specific situation - @kaostoclarity has a contact there