iiNet outages and service status in St Albans, Victoria
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jun 14, 2:39 PM GMT+10.
- Internet (60%)
- Total Blackout (20%)
- Phone (20%)
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in St Albans, Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Albans, Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Total Blackout | 3 days ago |
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Melbourne
|
Internet | 9 days ago |
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Melbourne
|
Internet | 15 days ago |
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Melbourne
|
Phone | 19 days ago |
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Melbourne
|
Internet | 30 days ago |
|
Melbourne
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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iiNet Issues Reports Near St Albans, Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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golfon5 (@golfon5) reported from Melbourne, Victoria@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Matt Parker (@matt_j_parker) reported from Melbourne, Victoria@iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us
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salleeSOLACE™️ (@salleeofficial) reported from Melbourne, VictoriaHey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.
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PolarK (@Karina_Melbs) reported from Melbourne, Victoria@iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus
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Joe Connell (@josephsconnell) reported from Melbourne, Victoria@WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal
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Serena.S. (@mojopin66) reported from Melbourne, Victoria@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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Neil Killick (@neil_killick) reported from Melbourne, Victoria@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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Sean Donovan (@seandonovan01) reported from Melbourne, Victoria.@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier
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Daimo (@Daymeaux) reported from Melbourne, Victoria@iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!
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Sean Donovan (@seandonovan01) reported from Melbourne, Victoria@iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then
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Cillian Davie (@C_Davie97) reported from Melbourne, Victoria@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
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Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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Jay Ball (@JayBallzup) reported from Melbourne, Victoria@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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inFeZa: Classic (@inFeZa) reported from Melbourne, Victoria@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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Jay Ball (@JayBallzup) reported from Melbourne, Victoria@iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.
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༨པκཇ (@Chuckajoe) reported from Melbourne, Victoria@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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Daamon Parker (@daamon_parker) reported from Melbourne, Victoria@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Tiffany Carroll (@PacIsLiving) reported from Melbourne, Victoria@iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.
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Anthony Rees (@AnthonyRees) reported from Melbourne, Victoria@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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freddstid (@freddstid) reported@iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to
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Viscount TJ (@spanner77) reported@iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed
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Sid - NT Seniors Advocate (@tenancy_toolbox) reported3/3 Cancelling the account Wanted to contact @iinet biz support, kept being pushed to @tpg, TPG then said we can't help you, you need to speak with iinet biz support. You used to have premium customer service!
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Al Garlando (@iamalbyg) reported@iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.
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goldnutter 𓆏⬡⬢🌊 𓀡 cowabunga (@GoldNutter) reported@iiNet you extended my billing period, is the system going to auto bill me today or ? Otherwise how am I going to pay since you STILL send text to the wrong number when I try to login to toolbox. Sheesh.. I called and waited on hold twice already over this
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Graham Lauren (@cloudcitizen) reported@DodoAustralia’s desperate texts and emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. It has now missed the boat. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.
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Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported@iiNet Will do. And will hang up!
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Julia Lawrinson (@julialawrinson) reported@iiNet Any chance of getting a resolution to the issues you've caused this century?! Still no callback.
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StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported@iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.
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FreshGlade (@FreshGlade) reported@iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.