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iiNet

iiNet outages and service status in St Albans, Victoria

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Jul 12, 10:29 PM GMT+10.
  • 75% Internet (75%)
  • 25% Total Blackout (25%)

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in St Albans, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at iiNet

iiNet is having issues since 09:40 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St Albans, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 4 days ago
Melbourne Total Blackout 4 days ago
Melbourne Internet 24 days ago
Melbourne Internet 28 days ago
Melbourne Total Blackout 1 month ago
Melbourne Internet 1 month ago

Nearby cities with recent reports

Melbourne

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near St Albans, Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • JayWarsAu
    Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

  • MrDTJames
    Daniel James (@MrDTJames) reported from Melbourne, Victoria

    @iiNet 38 down, 34 up.

  • inFeZa
    inFeZa: Classic (@inFeZa) reported from Melbourne, Victoria

    @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

  • krysbethmoore
    Krystin Beth-Moore (@krysbethmoore) reported from Melbourne, Victoria

    Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.

  • Daymeaux
    Daimo (@Daymeaux) reported from Melbourne, Victoria

    @iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!

  • matt_j_parker
    Matt Parker (@matt_j_parker) reported from Melbourne, Victoria

    @iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us

  • CultofJack
    Jac Beecroft (@CultofJack) reported from Melbourne, Victoria

    @Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.

  • Japandaman71
    🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • bbmelb
    λ (@bbmelb) reported from Melbourne, Victoria

    @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

  • AnthonyRees
    Anthony Rees (@AnthonyRees) reported from Melbourne, Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

  • nivanovski
    Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • vap0urz
    Vap0urz (@vap0urz) reported from Melbourne, Victoria

    @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

  • josephsconnell
    Joe Connell (@josephsconnell) reported from Melbourne, Victoria

    @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

  • kitmcmahon
    Kit McMahon (@kitmcmahon) reported from Melbourne, Victoria

    Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?

  • CarCarLaJenkins
    Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • PacIsLiving
    Tiffany Carroll (@PacIsLiving) reported from Melbourne, Victoria

    @iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

  • B_e_agle
    Beags (@B_e_agle) reported from Melbourne, Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • seandonovan01
    Sean Donovan (@seandonovan01) reported from Melbourne, Victoria

    .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

  • Chuckajoe
    ༨པκཇ (@Chuckajoe) reported from Melbourne, Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • KickFozzyb3ar
    fozzyb3ar (@KickFozzyb3ar) reported

    @iiNet Omfg I've never had a dog **** internet connection or internet issue problem before with you guys I'm very disappointed. I can't stream the only thing is connected in my computer. How can I get verified on @KickStreaming with your dog **** internet 😡😡

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • YoureSoHumerus
    H u m e r u s 🏳️‍⚧️🏳️‍🌈🇦🇺 (@YoureSoHumerus) reported

    Nothing like waiting on urgent communication with an employer only for @iiNet and @WestnetAU webmail to go down for over 6 hours with nary a peep to even acknowledge it on their social media.

  • GoldNutter
    goldnutter 𓆏⬡⬢🌊 𓀡 cowabunga (@GoldNutter) reported

    @iiNet you extended my billing period, is the system going to auto bill me today or ? Otherwise how am I going to pay since you STILL send text to the wrong number when I try to login to toolbox. Sheesh.. I called and waited on hold twice already over this

  • NBN_Australia
    nbn® Australia (@NBN_Australia) reported

    @Books4566 @iiNet If an unplanned outage is listed, our teams will be working hard to fix it as quickly as possible and will keep your service provider updated. If no outage is shown but your service is still down, please contact your provider so they can investigate further. Thanks, Stanley 2/2

  • Ice_Tee_0o0
    Tricia Burns (@Ice_Tee_0o0) reported

    @iinet is there an outage in 2281 area?

  • Simplismm
    zDarkrai (@Simplismm) reported

    @iiNet @Xyenia3 hey can you fix my internet lol its been acting up

  • aussieoutlier
    Aussie Outlier (@aussieoutlier) reported

    Thanks @iiNet for the seamless mobile transfer from Telstra. Does it cost me to use the voicemail service btw?

  • campbehenderson
    Campbell Henderson (@campbehenderson) reported

    @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.

  • passerkirbius
    Lee Davis-Thalbourne (@passerkirbius) reported

    Hi @iiNet, we just lost DSL connection at our St Kilda (3182) home about 10m ago, and your support line queue has blown out to an hour. Is there an outage we should be aware of?