iiNet outages and service status in St Albans, Victoria

Problems in the last 24 hours in St Albans, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Albans, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	1 day ago
Melbourne	Internet	21 days ago
Melbourne	Internet	1 month ago
Melbourne	E-mail	1 month ago
Melbourne	Internet	2 months ago
Melbourne	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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iiNet Issues Reports Near St Albans, Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported 4 minutes ago from Melbourne, Victoria

  @iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.

• 
  ToniRawGazer (@ToniRawGazer) reported 7 minutes ago from Melbourne, Victoria

  I'm over this bullshit again no internet. Come on iiNet fix my problem

• 
  PolarK (@Karina_Melbs) reported 8 minutes ago from Melbourne, Victoria

  @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

• 
  Tonestar (@Tonestar01) reported 10 minutes ago from Melbourne, Victoria

  How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service

• 
  🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported 11 minutes ago from Melbourne, Victoria

  @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

• 
  Matt Parker (@matt_j_parker) reported 17 minutes ago from Melbourne, Victoria

  @iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us

• 
  Simon Cozens (@SiCozens) reported 20 minutes ago from Melbourne, Victoria

  @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

• 
  Cillian Davie (@C_Davie97) reported 26 minutes ago from Melbourne, Victoria

  @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

• 
  Sean Donovan (@seandonovan01) reported 27 minutes ago from Melbourne, Victoria

  @iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then

• 
  Jay Ball (@JayBallzup) reported 29 minutes ago from Melbourne, Victoria

  @iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.

• 
  Neil Killick (@neil_killick) reported 31 minutes ago from Melbourne, Victoria

  @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

• 
  Jay Ball (@JayBallzup) reported 41 minutes ago from Melbourne, Victoria

  @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

• 
  Duyen Ho (@duyenho) reported 42 minutes ago from Melbourne, Victoria

  @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

• 
  Jay Ball (@JayBallzup) reported 44 minutes ago from Melbourne, Victoria

  Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

• 
  λ (@bbmelb) reported 45 minutes ago from Melbourne, Victoria

  @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

• 
  salleeSOLACE™️ (@salleeofficial) reported 46 minutes ago from Melbourne, Victoria

  Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

• 
  stephen atkinson (@steveacko) reported 53 minutes ago from Melbourne, Victoria

  @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

• 
  Adam Brown (@AdamBrownAspect) reported 55 minutes ago from Melbourne, Victoria

  @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

• 
  salleeSOLACE™️ (@salleeofficial) reported 55 minutes ago from Melbourne, Victoria

  @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

• 
  Pyrex Flask (@pyrexflask) reported 59 minutes ago from Melbourne, Victoria

  @iiNet is there a 5g NBN outage in 3182?

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  England's Bali (@thestategovt) reported 13 seconds ago

  hey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines

• 
  And yet ... (@heresisted) reported 1 minute ago

  Seriously @iiNet I sent you an email in which I clearly stated I did not have time to talk to you on the phone and yet instead of replying by email you tried to call me AND when I didn't answer YOU KEPT CALLING interrupting my work. Seriously what is your problem?

• 
  Sarah Brewer (@BrewerVASocial) reported 2 minutes ago

  @iiNet our nbn stopped working last night but there are no outages at all, how can we fix. Wallan VIC?

• 
  Wonder Llama 🦙☘️ (@SirWonderLlama) reported 2 minutes ago

  @Anth_Bo @iiNet Same here...1h11m at this stage and no indication of progressing through the queue. Online chat was unhelpful. Same issue as @Anth_Bo

• 
  Al Garlando (@iamalbyg) reported 3 minutes ago

  @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

• 
  🥷🏽 Zack 🥷🏽 (@ZackP1ngu) reported 7 minutes ago

  Hey @iiNet service is normally 90mbs+ but am hitting 1.5 atm. Is there issues in the Malvern area…

• 
  redleafelf (@redleafelf) reported 8 minutes ago

  @iiNet we have now experienced a full week of nbn outage and have been given a ring around between you and @NBN_Australia nbn tells me @iiNet reports the fault but you say you don't have details. Not good enough from both.

• 
  AEB (@AEBayley) reported 8 minutes ago

  Bloody hell @iiNet still down...48hrs and counting 🤬

• 
  Greg Bell (@gReb3l) reported 9 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  Sela Star (@SelaStarr) reported 9 minutes ago

  @iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless