iiNet outages and service status in St Albans, Victoria
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 19, 2:29 AM GMT+10.
- Internet (100%)
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in St Albans, Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Albans, Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Internet | 2 days ago |
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Melbourne
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Internet | 22 days ago |
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Melbourne
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Internet | 1 month ago |
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Melbourne
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1 month ago | |
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Melbourne
|
Internet | 2 months ago |
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Melbourne
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Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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iiNet Issues Reports Near St Albans, Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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Tonestar (@Tonestar01) reported from Melbourne, VictoriaHow difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
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λ (@bbmelb) reported from Melbourne, Victoria@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Serena.S. (@mojopin66) reported from Melbourne, Victoria@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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Neil Killick (@neil_killick) reported from Melbourne, Victoria@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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Jac Beecroft (@CultofJack) reported from Melbourne, Victoria@Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.
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Jay Ball (@JayBallzup) reported from Melbourne, VictoriaWow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
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Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
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Neil Killick (@neil_killick) reported from Melbourne, Victoria@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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Anthony Kung (@Antdk1) reported from Melbourne, VictoriaThe @iinet ads would have to be the most annoying I have ever endured. I would never join purely because of the guy off these ads! #annoying
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Wayne Murphy (@waynecmurphy) reported from Melbourne, Victoria@jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.
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Joe Connell (@josephsconnell) reported from Melbourne, Victoria@WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal
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Matt Parker (@matt_j_parker) reported from Melbourne, Victoria@iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us
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salleeSOLACE™️ (@salleeofficial) reported from Melbourne, VictoriaHey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.
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Jay Ball (@JayBallzup) reported from Melbourne, Victoria@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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Beags (@B_e_agle) reported from Melbourne, VictoriaNBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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Krystin Beth-Moore (@krysbethmoore) reported from Melbourne, VictoriaDear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.
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Jay Ball (@JayBallzup) reported from Melbourne, Victoria@iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.
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stephen atkinson (@steveacko) reported from Melbourne, Victoria@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Anthony Rees (@AnthonyRees) reported from Melbourne, Victoria@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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GillianA 🌺 (@_IndianPacific) reported@iiNet I shouldn't have had to top up. There was no explanation that there was an issue. I did not receive a text or an email that there was an issue. All I got was "Can't send text by iiNet. Error 28" iiNet support did not know what Error 28 was nor did Mobile support. Ref # 380798763
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GillianA 🌺 (@_IndianPacific) reportedPretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28
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Chris Poynter (@krisp278) reported@iiNet hey is there an issue in 2213 nothing on the network issue pages yet but we have a red light on the nbn router for optical.
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Frank Torre (@franklycott) reported@iiNet no phone service. No Panic alarms. No CCTV coverage!! Well done iinet and TPG!! No service. No help. No care!!
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Al Garlando (@iamalbyg) reported@iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.
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Ó Dubhaigan (@ek_loki) reported@iiNet Worst company I have ever dealt with. I’ve tried to update my phone number for 3 weeks before the bill came out. Log in requires a phone number and 2FA. I’ve never seen such incompetence from a department entitled “Technical Support”. I would not recommend this company to anyone.
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🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported@iiNet BizSupport total incompetence, billing us after service was cancelled.
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Gary Young (@Gary_Young2) reported@iiNet What is wrong with your 4G internet. Drops out all the time & I'm only 10km from CBD in Perth. Customer service is rubbish want you to be at home to test system when I have to be at work. Had a gut full!
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StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported@iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.
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Toast (@VelZeNZ) reported@iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…