iiNet outages and service status in St Albans, Victoria
Some problems detected
Users are reporting problems related to: internet, total blackout and e-mail.
Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in St Albans, Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at iiNet
iiNet is having issues since 01:40 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near St Albans, Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
20 days ago | |
|
Melbourne
|
Internet | 2 months ago |
|
Melbourne
|
Total Blackout | 2 months ago |
|
Melbourne
|
Internet | 3 months ago |
|
Melbourne
|
Internet | 3 months ago |
|
Melbourne
|
Total Blackout | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near St Albans, Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, Victoria@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria@iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.
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Serena.S. (@mojopin66) reported from Melbourne, Victoria@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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Pyrex Flask (@pyrexflask) reported from Melbourne, Victoria@iiNet is there a 5g NBN outage in 3182?
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Kit McMahon (@kitmcmahon) reported from Melbourne, VictoriaHey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?
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λ (@bbmelb) reported from Melbourne, Victoria@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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golfon5 (@golfon5) reported from Melbourne, Victoria@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Neil Killick (@neil_killick) reported from Melbourne, Victoria@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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Sean Donovan (@seandonovan01) reported from Melbourne, Victoria@iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then
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inFeZa: Classic (@inFeZa) reported from Melbourne, Victoria@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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Vap0urz (@vap0urz) reported from Melbourne, Victoria@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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༨པκཇ (@Chuckajoe) reported from Melbourne, Victoria@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria@iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.
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Anthony Rees (@AnthonyRees) reported from Melbourne, Victoria@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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PolarK (@Karina_Melbs) reported from Melbourne, Victoria@iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus
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bruce baxter (@brucebax) reported from Melbourne, Victoria@iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?
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Duyen Ho (@duyenho) reported from Melbourne, Victoria@iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.
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Tonestar (@Tonestar01) reported from Melbourne, VictoriaHow difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
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Krystin Beth-Moore (@krysbethmoore) reported from Melbourne, VictoriaDear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.
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Jay Ball (@JayBallzup) reported from Melbourne, VictoriaWow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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cyph (@imcyph) reported@iiNet **** you let me switch isps i hate you so much
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Marijo Kresoja (@KresojaMarijo) reported@iiNet, what's the story with the internet outage again in Lyneham ACT?
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England's Bali (@thestategovt) reportedhey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines
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John Morgan (@Johnymorgz) reported@iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website
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🇦🇺Mdub (@mattwallis81) reportedhey @iinet ive been cut off 6 times while going through your phone options, you might want to look into it. im trying to go through to tech support.
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steve new (@kipper1958) reportedHow crap are @iiNet .. cancel the grapevine mail service .. no notifications or advice this is happening .. no support to customers .. had this email for 18 years so you can imagine work involved updating new email .. do IiNet care .. nope don’t return calls emails online forms
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H u m e r u s 🏳️⚧️🏳️🌈🇦🇺 (@YoureSoHumerus) reportedNothing like waiting on urgent communication with an employer only for @iiNet and @WestnetAU webmail to go down for over 6 hours with nary a peep to even acknowledge it on their social media.
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Goon (@GameWritersNetw) reported@iiNet your phone system is useless. It’s a bunch of automated **** and I cannot get to a human support agent. How ******** can I get in touch with you to resolve an issue?
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@DouglasColquitt (@douglascolquitt) reported@iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.
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Phillip Bigg Ind (@PhillipBiggInd) reported.@TPG_Telecom @Internode @iiNet are all a disgrace, 13+ years with Internode don’t even care if you leave. Worst customer service possible.. All three companies are under one umbrella and it definitely shows when dealing with them. Customer loyalty means **** all