iiNet outages and service status in St Albans, Victoria
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Jul 12, 10:29 PM GMT+10.
- Internet (75%)
- Total Blackout (25%)
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in St Albans, Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Albans, Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 5 days ago |
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Melbourne
|
Total Blackout | 5 days ago |
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Melbourne
|
Internet | 24 days ago |
|
Melbourne
|
Internet | 29 days ago |
|
Melbourne
|
Total Blackout | 1 month ago |
|
Melbourne
|
Internet | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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iiNet Issues Reports Near St Albans, Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria@iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.
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Simon Cozens (@SiCozens) reported from Melbourne, Victoria@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf
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Duyen Ho (@duyenho) reported from Melbourne, Victoria@iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.
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golfon5 (@golfon5) reported from Melbourne, Victoria@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Matt Parker (@matt_j_parker) reported from Melbourne, Victoria@iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us
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Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, Victoria@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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Pyrex Flask (@pyrexflask) reported from Melbourne, Victoria@iiNet is there a 5g NBN outage in 3182?
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Daimo (@Daymeaux) reported from Melbourne, Victoria@iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!
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Daamon Parker (@daamon_parker) reported from Melbourne, Victoria@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Matt Parker (@matt_j_parker) reported from Melbourne, Victoria@iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.
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Rachel Moran (@Rachelmor94) reported from Melbourne, Victoria@iiNet second outage in as many months.... starting to wonder why I’m still with you
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Jay Ball (@JayBallzup) reported from Melbourne, Victoria@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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Vap0urz (@vap0urz) reported from Melbourne, Victoria@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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Serena.S. (@mojopin66) reported from Melbourne, Victoria@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria@iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.
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PolarK (@Karina_Melbs) reported from Melbourne, Victoria@iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus
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Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
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bruce baxter (@brucebax) reported from Melbourne, Victoria@iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart (@stueyissickofit) reportedOk @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.
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Ó Dubhaigan (@ek_loki) reported@iiNet Worst company I have ever dealt with. I’ve tried to update my phone number for 3 weeks before the bill came out. Log in requires a phone number and 2FA. I’ve never seen such incompetence from a department entitled “Technical Support”. I would not recommend this company to anyone.
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Frank Torre (@franklycott) reported@iiNet no phone service. No Panic alarms. No CCTV coverage!! Well done iinet and TPG!! No service. No help. No care!!
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pfizer minelli (@anne_zilla) reported@iiNet hi. My internet is down in west Melbourne. It’s been glitching since the storms. When will it be fixed (not calling because your wait times are terrible and I am meant to be working from home)
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Lathaniel Sydney (@LathanielS5437) reported<ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service
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🥷🏽 Zack 🥷🏽 (@ZackP1ngu) reportedHey @iiNet service is normally 90mbs+ but am hitting 1.5 atm. Is there issues in the Malvern area…
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Patrick Sedgley (@sedgley_patrick) reported@iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.
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Miriam Cosic (@miriamcosic) reportedAnd, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.
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Phillip Bigg Ind (@PhillipBiggInd) reported.@TPG_Telecom @Internode @iiNet are all a disgrace, 13+ years with Internode don’t even care if you leave. Worst customer service possible.. All three companies are under one umbrella and it definitely shows when dealing with them. Customer loyalty means **** all
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Nathan Moraza (@shwing_dusty) reportedThere is a huge amount of endurance required to cancel an @iiNet internet plan. When you speak to someone, they make the call go for so long that you might just give up and stay with them. It's a gauntlet of silly questions and tactics.