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iiNet outages and service status in St Albans, Victoria

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in St Albans, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Albans, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 1 month ago
Melbourne Total Blackout 1 month ago
Melbourne Internet 2 months ago
Melbourne Internet 2 months ago
Melbourne Total Blackout 2 months ago
Melbourne Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near St Albans, Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • josephsconnell
    Joe Connell (@josephsconnell) reported from Melbourne, Victoria

    @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

  • Rachelmor94
    Rachel Moran (@Rachelmor94) reported from Melbourne, Victoria

    @iiNet second outage in as many months.... starting to wonder why I’m still with you

  • sytrader
    David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, Victoria

    @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

  • PacIsLiving
    Tiffany Carroll (@PacIsLiving) reported from Melbourne, Victoria

    @iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.

  • vap0urz
    Vap0urz (@vap0urz) reported from Melbourne, Victoria

    @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

  • Chuckajoe
    ༨པκཇ (@Chuckajoe) reported from Melbourne, Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

  • steveacko
    stephen atkinson (@steveacko) reported from Melbourne, Victoria

    @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    @iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.

  • neil_killick
    Neil Killick (@neil_killick) reported from Melbourne, Victoria

    @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

  • nivanovski
    Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • MrDTJames
    Daniel James (@MrDTJames) reported from Melbourne, Victoria

    @iiNet 38 down, 34 up.

  • nivanovski
    Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria

    @iiNet And it’s back down again...

  • CarCarLaJenkins
    Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • C_Davie97
    Cillian Davie (@C_Davie97) reported from Melbourne, Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

  • AdamBrownAspect
    Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

  • ToniRawGazer
    ToniRawGazer (@ToniRawGazer) reported from Melbourne, Victoria

    I'm over this bullshit again no internet. Come on iiNet fix my problem

  • matt_j_parker
    Matt Parker (@matt_j_parker) reported from Melbourne, Victoria

    @iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us

  • SiCozens
    Simon Cozens (@SiCozens) reported from Melbourne, Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Anth_Bo
    Anth (@Anth_Bo) reported

    @iiNet hosted email down . I’ve been on hold for 2 hours yesterday and 1 hour today. People are trying to run businesses. What the hell is going on

  • Surfnet_Stuff
    StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported

    @iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.

  • iamalbyg
    Al Garlando (@iamalbyg) reported

    @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

  • BrewerVASocial
    Sarah Brewer (@BrewerVASocial) reported

    @iiNet our nbn stopped working last night but there are no outages at all, how can we fix. Wallan VIC?

  • johnjet0
    johnjet1 (@johnjet0) reported

    @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

  • VelZeNZ
    Toast (@VelZeNZ) reported

    @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • DenyseWhelan1
    Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported

    Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support

  • AndyMoulton
    Andy Moulton (@AndyMoulton) reported

    @iiNet Any idea what's happened to the HFC in Belmont, Victoria? I see the fault page but there's no detailed info. Internet and telephone has been down for 10 hours now.

  • gReb3l
    Greg Bell (@gReb3l) reported

    Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.