iiNet outages and service status in St Albans, Victoria

Problems in the last 24 hours in St Albans, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Albans, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	1 month ago
Melbourne	Total Blackout	1 month ago
Melbourne	Internet	2 months ago
Melbourne	Internet	2 months ago
Melbourne	Total Blackout	2 months ago
Melbourne	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near St Albans, Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  Adam Brown (@AdamBrownAspect) reported 2 minutes ago from Melbourne, Victoria

  @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

• 
  Jac Beecroft (@CultofJack) reported 2 minutes ago from Melbourne, Victoria

  @Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.

• 
  stephen atkinson (@steveacko) reported 12 minutes ago from Melbourne, Victoria

  @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

• 
  Anthony Kung (@Antdk1) reported 17 minutes ago from Melbourne, Victoria

  The @iinet ads would have to be the most annoying I have ever endured. I would never join purely because of the guy off these ads! #annoying

• 
  inFeZa: Classic (@inFeZa) reported 21 minutes ago from Melbourne, Victoria

  @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

• 
  Daamon Parker (@daamon_parker) reported 23 minutes ago from Melbourne, Victoria

  @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

• 
  Simon Cozens (@SiCozens) reported 25 minutes ago from Melbourne, Victoria

  @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

• 
  bruce baxter (@brucebax) reported 31 minutes ago from Melbourne, Victoria

  @iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?

• 
  Sean Donovan (@seandonovan01) reported 33 minutes ago from Melbourne, Victoria

  .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

• 
  ༨པκཇ (@Chuckajoe) reported 34 minutes ago from Melbourne, Victoria

  @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

• 
  Jay Ball (@JayBallzup) reported 37 minutes ago from Melbourne, Victoria

  Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

• 
  Vap0urz (@vap0urz) reported 37 minutes ago from Melbourne, Victoria

  @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

• 
  PolarK (@Karina_Melbs) reported 39 minutes ago from Melbourne, Victoria

  @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

• 
  Michael Carmody (@EmJaeCaer) reported 40 minutes ago from Melbourne, Victoria

  @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

• 
  Duyen Ho (@duyenho) reported 43 minutes ago from Melbourne, Victoria

  @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

• 
  Rachel Moran (@Rachelmor94) reported 44 minutes ago from Melbourne, Victoria

  @iiNet second outage in as many months.... starting to wonder why I’m still with you

• 
  Carmen LahiffJenkins (@CarCarLaJenkins) reported 45 minutes ago from Melbourne, Victoria

  @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

• 
  Wayne Murphy (@waynecmurphy) reported 51 minutes ago from Melbourne, Victoria

  @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

• 
  Kit McMahon (@kitmcmahon) reported 54 minutes ago from Melbourne, Victoria

  Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?

• 
  Adam Brown (@AdamBrownAspect) reported 55 minutes ago from Melbourne, Victoria

  @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Duthie (@pduthie_au) reported 3 minutes ago

  @iiNet is there an outage in the Ballarat area? 3350 Have an IP but no traffic flowing after a router restart and an nbn box restart

• 
  Diane Dromgold (@DianeDromgold) reported 6 minutes ago

  @iiNet help please

• 
  Goon (@GameWritersNetw) reported 6 minutes ago

  @iiNet your phone system is useless. It’s a bunch of automated **** and I cannot get to a human support agent. How ******** can I get in touch with you to resolve an issue?

• 
  Benjamin Ryan (@dexter_ryan) reported 8 minutes ago

  @iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call

• 
  Rod L (@lavo96) reported 11 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 12 minutes ago

  @Telstra @iiNet No- I report faults they instantly say its NBN, yet NBN can't find any faults. 4 months at $90 dollars with no 4g back-up. Shocking service, as highlighted here. I will be over with @iiNet by the end of the month and will recommend everyone else to do likewise.

• 
  H u m e r u s 🏳️‍⚧️🏳️‍🌈🇦🇺 (@YoureSoHumerus) reported 13 minutes ago

  Nothing like waiting on urgent communication with an employer only for @iiNet and @WestnetAU webmail to go down for over 6 hours with nary a peep to even acknowledge it on their social media.

• 
  Nick Carr (@NicksaCarr) reported 14 minutes ago

  How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.

• 
  Campbell Henderson (@campbehenderson) reported 14 minutes ago

  @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.

• 
  Marijo Kresoja (@KresojaMarijo) reported 16 minutes ago

  @iiNet, what's the story with the internet outage again in Lyneham ACT?