iiNet outages and service status in St Albans, Victoria
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- iiNet generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (57%)
- Wi-fi (29%)
- E-mail (14%)
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in St Albans, Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Albans, Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
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Internet | 8 days ago |
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10 days ago | |
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Internet | 14 days ago |
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Internet | 16 days ago |
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Wi-fi | 16 days ago |
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Wi-fi | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near St Albans, Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
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Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria@DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.
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Tiffany Carroll (@PacIsLiving) reported from Melbourne, Victoria@iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.
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inFeZa: Classic (@inFeZa) reported from Melbourne, Victoria@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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Neil Killick (@neil_killick) reported from Melbourne, Victoria@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria@iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.
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Krystin Beth-Moore (@krysbethmoore) reported from Melbourne, VictoriaDear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.
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༨པκཇ (@Chuckajoe) reported from Melbourne, Victoria@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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golfon5 (@golfon5) reported from Melbourne, Victoria@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, Victoria@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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Jay Ball (@JayBallzup) reported from Melbourne, Victoria@iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.
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PolarK (@Karina_Melbs) reported from Melbourne, Victoria@iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus
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Serena.S. (@mojopin66) reported from Melbourne, Victoria@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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Sean Donovan (@seandonovan01) reported from Melbourne, Victoria.@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier
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Neil Killick (@neil_killick) reported from Melbourne, Victoria@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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salleeSOLACE™️ (@salleeofficial) reported from Melbourne, VictoriaHey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.
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Pyrex Flask (@pyrexflask) reported from Melbourne, Victoria@iiNet is there a 5g NBN outage in 3182?
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Duyen Ho (@duyenho) reported from Melbourne, Victoria@iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Young (@Gary_Young2) reported@iiNet What is wrong with your 4G internet. Drops out all the time & I'm only 10km from CBD in Perth. Customer service is rubbish want you to be at home to test system when I have to be at work. Had a gut full!
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Graham Lauren (@cloudcitizen) reported@DodoAustralia’s emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. Worse, I am told its mobile people don’t work on a weekend. So far, its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.
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Diane Dromgold (@DianeDromgold) reported@iiNet @WealthxTracey Hang on, then what is? I’m going to a lot of expense, and being frustrated by @iiNet not being willing/able to help.
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Bye Bi & GLTQIA Smoko (@annieljensen) reportedDo you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep you’ve spoken to today says “I’m glad we’ve been able to resolve the issue”. .@iiNet 😡
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❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reportedSo I’ve been a customer of @iiNet for 12 years so far, and my internet has just been suspended for an invoice being 11 days overdue 🤨😩😡
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Frank Torre (@franklycott) reported@iiNet our internet down for 2 days. Ring support. Business centre is closed (closed at 5.30pm on Sunday). But I called at 4.50!! What rubbish service is this!!??
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🇦🇺 Northern Territory Consumers for THR (@VaperNt) reportedI'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.
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David T (@david84tran) reported@iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem
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Llama (@AustralienLlama) reportedEver since @internode got sold to @iiNet the service has gone to absolute ****. Customer service is **** and slow. And I can tell they dont care. Been an Internode customer for over 10 years, think it's time to leave. @superloopau , what's your customer service like?
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Frank Torre (@franklycott) reported@iiNet no phone service. No Panic alarms. No CCTV coverage!! Well done iinet and TPG!! No service. No help. No care!!