iiNet outages and service status in St Albans, Victoria
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (75%)
- Total Blackout (25%)
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in St Albans, Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Albans, Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 14 days ago |
|
Melbourne
|
Internet | 18 days ago |
|
Melbourne
|
Total Blackout | 22 days ago |
|
Melbourne
|
Internet | 28 days ago |
|
Melbourne
|
Internet | 1 month ago |
|
Melbourne
|
Phone | 1 month ago |
Community Discussion
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iiNet Issues Reports Near St Albans, Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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Duyen Ho (@duyenho) reported from Melbourne, Victoria@iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.
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Neil Killick (@neil_killick) reported from Melbourne, Victoria@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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Rachel Moran (@Rachelmor94) reported from Melbourne, Victoria@iiNet second outage in as many months.... starting to wonder why I’m still with you
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Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, Victoria@iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.
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Matt Parker (@matt_j_parker) reported from Melbourne, Victoria@iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.
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stephen atkinson (@steveacko) reported from Melbourne, Victoria@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Jay Ball (@JayBallzup) reported from Melbourne, VictoriaWow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
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Jay Ball (@JayBallzup) reported from Melbourne, Victoria@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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Tiffany Carroll (@PacIsLiving) reported from Melbourne, Victoria@iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.
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λ (@bbmelb) reported from Melbourne, Victoria@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria@iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.
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༨པκཇ (@Chuckajoe) reported from Melbourne, Victoria@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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PolarK (@Karina_Melbs) reported from Melbourne, Victoria@iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus
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Daamon Parker (@daamon_parker) reported from Melbourne, Victoria@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Jay Ball (@JayBallzup) reported from Melbourne, VictoriaHey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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Jay Ball (@JayBallzup) reported from Melbourne, Victoria@iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.
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Duyen Ho (@duyenho) reported from Melbourne, Victoria@iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem
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Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria@iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.
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Beags (@B_e_agle) reported from Melbourne, VictoriaNBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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bruce baxter (@brucebax) reported from Melbourne, Victoria@iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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goldnutter 𓆏⬡⬢🌊 𓀡 cowabunga (@GoldNutter) reported@iiNet you extended my billing period, is the system going to auto bill me today or ? Otherwise how am I going to pay since you STILL send text to the wrong number when I try to login to toolbox. Sheesh.. I called and waited on hold twice already over this
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Diane Dromgold (@DianeDromgold) reported@RedCruz19 @iiNet Forced system migration. Tech instructions ineffective/insufficient. Don’t answer the calls to help number. I’m so pissed off. Long term client and their written responses have been rude! Very disappointed. I used to rate them.
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Gary Bathgate (@BathgateGa3335) reportedRipped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.
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jimmy jbt (@jimmyjbt) reported@iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back
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djtj (@djtj17) reported@iiNet is there an outage in Yarralumla ACT?
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Benjamin Ryan (@dexter_ryan) reported@iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call
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Rod L (@lavo96) reported@iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.
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Nick Carr (@NicksaCarr) reportedHow’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.
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Campbell Henderson (@campbehenderson) reported@iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.
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Al Garlando (@iamalbyg) reported@iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.