iiNet outages and service status in St Albans, Victoria

Problems in the last 24 hours in St Albans, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Albans, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	1 day ago
Melbourne	Internet	21 days ago
Melbourne	Internet	1 month ago
Melbourne	E-mail	1 month ago
Melbourne	Internet	2 months ago
Melbourne	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near St Albans, Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  Michael Carmody (@EmJaeCaer) reported 2 minutes ago from Melbourne, Victoria

  @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

• 
  Vap0urz (@vap0urz) reported 2 minutes ago from Melbourne, Victoria

  @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

• 
  λ (@bbmelb) reported 3 minutes ago from Melbourne, Victoria

  @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

• 
  Krystin Beth-Moore (@krysbethmoore) reported 4 minutes ago from Melbourne, Victoria

  Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.

• 
  inFeZa: Classic (@inFeZa) reported 4 minutes ago from Melbourne, Victoria

  @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

• 
  Anthony Rees (@AnthonyRees) reported 9 minutes ago from Melbourne, Victoria

  @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

• 
  Adam Brown (@AdamBrownAspect) reported 11 minutes ago from Melbourne, Victoria

  @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

• 
  Beags (@B_e_agle) reported 11 minutes ago from Melbourne, Victoria

  NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

• 
  Duyen Ho (@duyenho) reported 13 minutes ago from Melbourne, Victoria

  @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

• 
  Matt Parker (@matt_j_parker) reported 14 minutes ago from Melbourne, Victoria

  @iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.

• 
  🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported 23 minutes ago from Melbourne, Victoria

  @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

• 
  Adam Brown (@AdamBrownAspect) reported 26 minutes ago from Melbourne, Victoria

  @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

• 
  Simon Cozens (@SiCozens) reported 33 minutes ago from Melbourne, Victoria

  @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

• 
  Cillian Davie (@C_Davie97) reported 43 minutes ago from Melbourne, Victoria

  @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

• 
  Daimo (@Daymeaux) reported 43 minutes ago from Melbourne, Victoria

  @iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!

• 
  Joe Connell (@josephsconnell) reported 45 minutes ago from Melbourne, Victoria

  @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

• 
  Daamon Parker (@daamon_parker) reported 46 minutes ago from Melbourne, Victoria

  @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

• 
  David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported 47 minutes ago from Melbourne, Victoria

  @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

• 
  Rachel Moran (@Rachelmor94) reported 49 minutes ago from Melbourne, Victoria

  @iiNet second outage in as many months.... starting to wonder why I’m still with you

• 
  Serena.S. (@mojopin66) reported 54 minutes ago from Melbourne, Victoria

  @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kalowi (@DrStuartHawkins) reported 10 minutes ago

  @iiNet You guys are the worst! Stealing money and time!

• 
  Stuart (@stueyissickofit) reported 13 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

• 
  🇦🇺Mdub (@mattwallis81) reported 14 minutes ago

  Hey @iiNet seriously having trouble. EVERYTIME i call you can’t hear me but when i ring anyone else they can hear me. Can you please have someone ring me from tech support. Feel free to dm.

• 
  Chris Ó Luanaigh (@coluanaigh) reported 15 minutes ago

  @iiNet your service blows goats now that you're owned by TPG. expect me to leave soon.

• 
  Rod L (@lavo96) reported 16 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Patrick Sedgley (@sedgley_patrick) reported 18 minutes ago

  @iinet when are you going to restore my home internet connection? I've had many conversations with your support line but they never seem to do anything.

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 18 minutes ago

  I'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.

• 
  cyph (@imcyph) reported 21 minutes ago

  @iiNet **** you let me switch isps i hate you so much

• 
  Independents in. (@Laird_Bruce) reported 21 minutes ago

  @iiNet just canceled my ozemail account after nearly 30 years. That’s how dreadful your service has become, how empty your promises to fix things are, and how💩 your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps

• 
  ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 28 minutes ago

  So I’ve been a customer of @iiNet for 12 years so far, and my internet has just been suspended for an invoice being 11 days overdue 🤨😩😡