1. Home
  2. Companies
  3. iiNet
  4. St Albans
iiNet

iiNet outages and service status in St Albans, Victoria

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in St Albans, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Albans, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 18 days ago
Melbourne Total Blackout 18 days ago
Melbourne Internet 1 month ago
Melbourne Internet 1 month ago
Melbourne Total Blackout 2 months ago
Melbourne Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near St Albans, Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • kitmcmahon
    Kit McMahon (@kitmcmahon) reported from Melbourne, Victoria

    Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?

  • PacIsLiving
    Tiffany Carroll (@PacIsLiving) reported from Melbourne, Victoria

    @iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.

  • AnthonyRees
    Anthony Rees (@AnthonyRees) reported from Melbourne, Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

  • salleeofficial
    salleeSOLACE™️ (@salleeofficial) reported from Melbourne, Victoria

    @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

  • matt_j_parker
    Matt Parker (@matt_j_parker) reported from Melbourne, Victoria

    @iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.

  • josephsconnell
    Joe Connell (@josephsconnell) reported from Melbourne, Victoria

    @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

  • krysbethmoore
    Krystin Beth-Moore (@krysbethmoore) reported from Melbourne, Victoria

    Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.

  • neil_killick
    Neil Killick (@neil_killick) reported from Melbourne, Victoria

    @StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • Karina_Melbs
    PolarK (@Karina_Melbs) reported from Melbourne, Victoria

    @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

  • Japandaman71
    🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • Tonestar01
    Tonestar (@Tonestar01) reported from Melbourne, Victoria

    How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service

  • sytrader
    David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, Victoria

    @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

  • matt_j_parker
    Matt Parker (@matt_j_parker) reported from Melbourne, Victoria

    @iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

  • SiCozens
    Simon Cozens (@SiCozens) reported from Melbourne, Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • mojopin66
    Serena.S. (@mojopin66) reported from Melbourne, Victoria

    @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

  • salleeofficial
    salleeSOLACE™️ (@salleeofficial) reported from Melbourne, Victoria

    Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

  • Japandaman71
    🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria

    @iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.

  • duyenho
    Duyen Ho (@duyenho) reported from Melbourne, Victoria

    @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Books4566
    Books (@Books4566) reported

    As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.

  • iamalbyg
    Al Garlando (@iamalbyg) reported

    @iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.

  • breadsommelier
    worm (@breadsommelier) reported

    @iiNet whys my thang so slow cuh cmon $100 a month for this 😭

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • Abloodynicechap
    A Bloody Nice Chap (@Abloodynicechap) reported

    @Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.

  • Books4566
    Books (@Books4566) reported

    @iinet again another full day without internet. You pay them monthly but when the system goes down @iinet just takes your money and laughs in your face.

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • 0xMostdope
    Anthony | mostdope.eth (@0xMostdope) reported

    @iiNet What's happened to your quality of service? Mass outages, almost every day... I used to love #iinet, but if this keeps up, I'm leaving for another provider.

  • PainoPaul
    Paul Paino (@PainoPaul) reported

    @iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??

  • lollypopangel
    Heather (@lollypopangel) reported

    @iiNet is actively blocking use of @discord Discord it an important communication platform for many. This happened to us last month and after following every solution they had @discord_support, who were quick to reply to my emails, worked out to be our ****** ISP.