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iiNet outages and service status in St Albans, Victoria

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Full Outage Map
  • iiNet generated 1 outage signal in the last 24 hours around St Albans, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jun 18, 8:29 PM GMT+10.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Phone (20%)

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in St Albans, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in St Albans, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Albans, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 20 hours ago
Melbourne Total Blackout 5 days ago
Melbourne Internet 11 days ago
Melbourne Internet 17 days ago
Melbourne Phone 21 days ago
Melbourne Internet 1 month ago

Nearby cities with recent reports

Melbourne

2 recent signals

20 hours ago

Community Discussion

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iiNet Issues Reports Near St Albans, Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • waynecmurphy
    Wayne Murphy (@waynecmurphy) reported from Melbourne, Victoria

    @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • Antdk1
    Anthony Kung (@Antdk1) reported from Melbourne, Victoria

    The @iinet ads would have to be the most annoying I have ever endured. I would never join purely because of the guy off these ads! #annoying

  • MrDTJames
    Daniel James (@MrDTJames) reported from Melbourne, Victoria

    @iiNet 38 down, 34 up.

  • Tonestar01
    Tonestar (@Tonestar01) reported from Melbourne, Victoria

    How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

  • Daymeaux
    Daimo (@Daymeaux) reported from Melbourne, Victoria

    @iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!

  • seandonovan01
    Sean Donovan (@seandonovan01) reported from Melbourne, Victoria

    .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

  • josephsconnell
    Joe Connell (@josephsconnell) reported from Melbourne, Victoria

    @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

  • steveacko
    stephen atkinson (@steveacko) reported from Melbourne, Victoria

    @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

  • nivanovski
    Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria

    @iiNet And it’s back down again...

  • brucebax
    bruce baxter (@brucebax) reported from Melbourne, Victoria

    @iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?

  • neil_killick
    Neil Killick (@neil_killick) reported from Melbourne, Victoria

    @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

  • mojopin66
    Serena.S. (@mojopin66) reported from Melbourne, Victoria

    @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

  • daamon_parker
    Daamon Parker (@daamon_parker) reported from Melbourne, Victoria

    @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

  • pyrexflask
    Pyrex Flask (@pyrexflask) reported from Melbourne, Victoria

    @iiNet is there a 5g NBN outage in 3182?

  • inFeZa
    inFeZa: Classic (@inFeZa) reported from Melbourne, Victoria

    @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

  • artemis_s_moon
    Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

  • salleeofficial
    salleeSOLACE™️ (@salleeofficial) reported from Melbourne, Victoria

    Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

  • golfon5
    golfon5 (@golfon5) reported from Melbourne, Victoria

    @iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • PhillipBiggInd
    Phillip Bigg Ind (@PhillipBiggInd) reported

    .@TPG_Telecom @Internode @iiNet are all a disgrace, 13+ years with Internode don’t even care if you leave. Worst customer service possible.. All three companies are under one umbrella and it definitely shows when dealing with them. Customer loyalty means **** all

  • KickFozzyb3ar
    fozzyb3ar (@KickFozzyb3ar) reported

    @LobbyHavoc thank you for the host @iiNet ive been with you guys for years and now its turn to **** fit now or i wont pay the next bill i shouldnt have to keep calling you guys about it

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • miriamcosic
    Miriam Cosic (@miriamcosic) reported

    And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

  • passerkirbius
    Lee Davis-Thalbourne (@passerkirbius) reported

    Hi @iiNet, we just lost DSL connection at our St Kilda (3182) home about 10m ago, and your support line queue has blown out to an hour. Is there an outage we should be aware of?

  • david84tran
    David T (@david84tran) reported

    @iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem

  • wyvernsrose
    Wyvernsrose (@wyvernsrose) reported

    @DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works

  • Abloodynicechap
    A Bloody Nice Chap (@Abloodynicechap) reported

    @Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.