iiNet Outage in Caulfield South, Glen Eira, State of Victoria

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

 No problems detected at iiNet

iiNet problems in the last 24 hours in Caulfield South, State of Victoria

iiNet Outage Chart in Caulfield South, Glen Eira, State of Victoria

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(71.78%)
Total Blackout
(11.23%)
Wi-fi
(7.95%)
E-mail
(6.30%)
Phone
(2.19%)
TV
(.55%)

iiNet Outage Map Near Caulfield South, Glen Eira, State of Victoria

The most recent outage reports and issues originated from Melbourne, Elsternwick, Caulfield South, Glen Iris, Caulfield, Burwood and Balwyn.

Melbourne Internet
Melbourne Internet
Melbourne Internet
Melbourne Internet
Melbourne Internet
Melbourne Internet

iiNet in Caulfield South, State of Victoria Comments

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iiNet Issues Reports Near Caulfield South, State of Victoria

Latest outage, problems and issue reports in Caulfield South and nearby locations:
  • C_Davie97 Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

  • vap0urz Vap0urz (@vap0urz) reported from Melbourne, State of Victoria

    @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @iiNet second outage in as many months.... starting to wonder why I’m still with you

  • Chuckajoe ༨པκཇ (@Chuckajoe) reported from Melbourne, State of Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

  • CarCarLaJenkins Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, State of Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • MrDTJames Daniel James (@MrDTJames) reported from Melbourne, State of Victoria

    @iiNet 38 down, 34 up.

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • B_e_agle Beags (@B_e_agle) reported from Melbourne, State of Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • steveacko stephen atkinson (@steveacko) reported from Melbourne, State of Victoria

    @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

  • mojopin66 Serena.S. (@mojopin66) reported from Melbourne, State of Victoria

    @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

  • bbmelb λ (@bbmelb) reported from Melbourne, State of Victoria

    @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

  • neil_killick Neil Killick (@neil_killick) reported from Melbourne, State of Victoria

    @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

  • neil_killick Neil Killick (@neil_killick) reported from Melbourne, State of Victoria

    @StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.

  • sytrader David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, State of Victoria

    @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

  • golfon5 golfon5 (@golfon5) reported from Melbourne, State of Victoria

    @iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman

  • inFeZa inFeZa: Classic (@inFeZa) reported from Melbourne, State of Victoria

    @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

  • Tonestar01 Tonestar (@Tonestar01) reported from Melbourne, State of Victoria

    How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service

  • daamon_parker Daamon Parker (@daamon_parker) reported from Melbourne, State of Victoria

    @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    @iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

  • PacIsLiving Tiffany Carroll (@PacIsLiving) reported from Melbourne, State of Victoria

    @iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.

  • Antdk1 Anthony Kung (@Antdk1) reported from Melbourne, State of Victoria

    The @iinet ads would have to be the most annoying I have ever endured. I would never join purely because of the guy off these ads! #annoying

  • _AmandaGill Amanda (@_AmandaGill) reported from Melbourne, State of Victoria

    @iiNet my internets been down for three days and your call centres have a one hour wait #CustomerService #CustomerExperience

  • dishitd dishitd (@dishitd) reported from Melbourne, State of Victoria

    @iiNet Moreover none of your customer service representatives ever get in touch. I have to call them bearing 1 hour waits

  • dishitd dishitd (@dishitd) reported from Melbourne, State of Victoria

    @iiNet That is not a no-worries situation for me. I have been calling almost daily and no progress has been made so far. I have to wait on call for more than an before getting disconnected without even talking with a support person and you are saying no worries

  • JoshDWanless _|øš|-| \/\/@ñł£šś (@JoshDWanless) reported from Melbourne, State of Victoria

    @iiNet hey I called you guys 2 hours ago and used your call back service. It said it would be an hour and I still haven't received a call.

  • WazzaH46 Wazza (@WazzaH46) reported from Melbourne, State of Victoria

    @iiNet can you please check NBN connectivity .. I'm trying to set up a new FTTC service 329595858 but it's not connecting. Thanks 😃

  • StepmeisterOz Snickers (@StepmeisterOz) reported from Melbourne, State of Victoria

    @bowie_in_space I’ve been with iinet for 11 years and their customer service is superior. I can’t get a great speed but that’s not them it the infrastructure in my area.

  • FlagstaffRoy Roy Rogers (@FlagstaffRoy) reported from Melbourne, State of Victoria

    I understand the process but it is the line that is the problem..I am onto @iiNet who said a text and a technical would be sent 86yo there must be a better way to treat our elderly @iiNet will give Telstra details so it can be fixed

  • FlagstaffRoy Roy Rogers (@FlagstaffRoy) reported from Melbourne, State of Victoria

    @Telstra My mums nbn still not working came on for a short period then off again since weekend still not working I am in Melbourne no technician sent as promised just buck passing bad customer service from @iiNet next step ombudsman. This is not the way to treat our elderly.

  • FlagstaffRoy Roy Rogers (@FlagstaffRoy) reported from Melbourne, State of Victoria

    My mums internet came on for a short period then off still not working no technician as promised I am in Melbourne at a conference next step ombudsman...this is a disgrace everyone passes the buck @iiNet to @Telstra and our elderly suffer no phone either bad bad bad

  • jacojac Jack Jacobs (@jacojac) reported from Melbourne, State of Victoria

    @iiNet @ii_joshy Who's Jacob.... Just cancel the account!

  • jacojac Jack Jacobs (@jacojac) reported from Melbourne, State of Victoria

    @iiNet @ii_joshy So sneaky @iiNet Charged me for a replacement modem that I never asked for. I actually said in a email when they suggested it "To be clear I will not use your god awful modems" and then when I called to query it they couldn't find the notes...

  • jacojac Jack Jacobs (@jacojac) reported from Melbourne, State of Victoria

    @iiNet @ii_joshy So someone called me last night from @iiNet, I explained the issue and she agreed with me about how the service should have been provisioned on a different port and that it was understandable why I would want to leave iiNet because of the issues that I've had...

  • MikeRoss29 Michael Ross (@MikeRoss29) reported from Melbourne, State of Victoria

    @iiNet we have signed up with iinet over a week ago and have not had any communication about modem being delivered after contacting via email, or the service being activated after sending required documents. An update would be great....

  • Hayleyyemma Hayley Thrupp (@Hayleyyemma) reported from Melbourne, State of Victoria

    @iinet replacement modem issued last Friday. Just rang to check on delivery status and they told me it’s been delivered yet I received nothing. I want this resolved today or I’m cancelling my service. 2 weeks without internet and soon to be 3 if you have to send another out!

  • AlvinNg Alvin Ng (@AlvinNg) reported from Melbourne, State of Victoria

    @iiNet @iiTalW Was on the phone for three hours and didn’t manage to fix it. It’s with the Faults team now.

  • Hayleyyemma Hayley Thrupp (@Hayleyyemma) reported from Melbourne, State of Victoria

    I’ve tried 2 modems and my internet still isn’t working yet the “support” staff (they’ve done everything but support) insist I wait a week for a new modem to try. Just send a bloody technician out to my apartment so my internet is fixed! Sub-standard service all week from iiNet

  • aurantiacoXI Irena (@aurantiacoXI) reported from Melbourne, State of Victoria

    @iiNet @iiWaheeb It’s a wireless connection. I received a new modem a couple of months ago but it doesn’t seem to make much of a difference. I’ll call the support line soon for help, thanks for responding.

  • Hayleyyemma Hayley Thrupp (@Hayleyyemma) reported from Melbourne, State of Victoria

    I’ve been trying for 2hrs to fix my cable wifi @iiNet. Just dropped out all of a sudden and now I keep getting redirected to Gateway HTTP intercept page. Tried multiple devices and modems, factory reset etc and still nothing. Help!

  • dablackprince HappyChappy II (@dablackprince) reported from Melbourne, State of Victoria

    Hey @iiNet your support services are crap. #thatsall

  • RickyCusolito ☆Ricky☆ (@RickyCusolito) reported from Melbourne, State of Victoria

    @iiNet My net has Gone down right at the wrong t ikme wtf is going on

  • cashmiskit ulysses-miskit (@cashmiskit) reported from Melbourne, State of Victoria

    @iiNet @iiLeoY Still no connection, 60hrs+ and counting, spoke to your team today, can't help me because I'm not named on the contract, even though I have the latest invoice. Offered me a private call out. WTH. What now? I change providers to gain access to the net again?

  • cashmiskit ulysses-miskit (@cashmiskit) reported from Melbourne, State of Victoria

    @iiNet @iimaaj I do, but I don't want to publicly post it. The NBN is down

  • cashmiskit ulysses-miskit (@cashmiskit) reported from Melbourne, State of Victoria

    what's going @iinet? No internet since 2pm, getting a little frustrating in particular since your website says 'no issues' #brunswick your phone line tells me to queue for at least 1hr, c'mon! Get your act together

iiNet Issues Reports

Latest outage, problems and issue reports in social media:
  • CMS_au Craig Subocz (@CMS_au) reported

    @iiNet We have and the support team tell us to wait for resolution of the outage before anything else can happen. This is very frustrating that we can't get a straight answer.

  • CallumPoole19 LordP (@CallumPoole19) reported

    @iiNet Hey mate cheers for the reply, I've restarted it twice through the outlet and once through the router itself, but still says my services are down

  • 01micko raise a glass for Bob (@01micko) reported

    @iiNet I'm pissed off. I got a call at 5.20pm AEST about the NBN appointment I have. FROM A PRIVATE NUMBER. I NEVER trust them. I asked details then divulged info. I got another call at 6.07pm and asked details and they said they couldn't divulge. #fishy #NBNFAIL. Wife getting calls too

  • 01micko raise a glass for Bob (@01micko) reported

    @NBN_Australia @iiNet Oh so it didn't get deleted. **** YOU @NBN_Australia AND @iiNet

  • 01micko raise a glass for Bob (@01micko) reported

    @NBN_Australia @iiNet my last tweet got deleted. I would love to swear but please NEVER call me on 'private number' again. If you do, I will cancel my NBN order and cancel iinet and never use iinet @TPG_Telecom or @Internode EVER again. This a promise, not a threat. #NBNFAIL

  • 01micko raise a glass for Bob (@01micko) reported

    @NBN_Australia @iiNet if I get one more call from a private number you can shove the ******* NBN up your ******* arse. IINET, I'm about to tell you lot to **** off. The amount of phone calls I have had is stupid. #NBNFAIL . 3 fails so far, going for 4

  • HelenRobertson4 Helen Robertson (@HelenRobertson4) reported

    @MarcTennant @nbn @iiNet Almost everyone I’ve known who tried it had issues. One couple tried for 6mths and gave up. They were moving back to the city at the end of the year so decided it wasn’t worth pursuing.

  • LJMURPHY1910 Louis Murphy (@LJMURPHY1910) reported

    @MarcTennant @slsandpet @nbn @iiNet The great unknown and disempowerment of internet “service providers”. Like yelling into a black hole.

  • Sullivan87M Michael Sullivan (@Sullivan87M) reported

    @iiNet I had an awful experience that went for 5 weeks. AWFUL.

  • marcusorrilious Mark (@marcusorrilious) reported

    @iiNet And end up in a scenario that your internet’s down and the staff in South Africa can’t get it back up and running for four days then it’s done remotely without input from you the consumer 🙄 you don’t get told what the issue was neither do you get a reduction in your monthly bill