iiNet

iiNet Outage Report in Balwyn North, Boroondara, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Balwyn North, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn North and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Balwyn North, Boroondara, State of Victoria 02/17/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (12%)

    Total Blackout (12%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (2%)

    Phone (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Balwyn North, Boroondara, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Balwyn North, State of Victoria

Latest outage, problems and issue reports in Balwyn North and nearby locations:

  • Karina_Melbs PolarK (@Karina_Melbs) reported from Melbourne, State of Victoria

    @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet And it’s back down again...

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

  • JayWarsAu Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, State of Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

  • ToniRawGazer ToniRawGazer (@ToniRawGazer) reported from Melbourne, State of Victoria

    I'm over this bullshit again no internet. Come on iiNet fix my problem

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

  • waynecmurphy Wayne Murphy (@waynecmurphy) reported from Melbourne, State of Victoria

    @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    @iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then

  • duyenho Duyen Ho (@duyenho) reported from Melbourne, State of Victoria

    @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • C_Davie97 Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

  • SiCozens Simon Cozens (@SiCozens) reported from Melbourne, State of Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • SamualWarngtm Scaredycat (@SamualWarngtm) reported

    @iiNet any updates on the outage? Comms on how long it’s been going on? Anyone concerned that a hot day in one city had taken down the network across the country? No redundancy??

  • ralphytown Amanda Ralph (@ralphytown) reported

    @DemographyOz @mercernany #iinet are trying to pretend it’s an isolated issue but it is widespread, nationwide. Day 3 now of email down @iiNet

  • imclean557 Ian McLean (@imclean557) reported

    @iiNet Does this also include customer web hosting and Business Cloud services? The latter at least appears out of action.

  • campo62 M (@campo62) reported

    @iiNet Remind me to email you a message of cancellation once you are up and running again. Since yesterday I have been trying to change settings etc thinking the problem was with my phone. Wasted time if only you had sent out a message earlier.

  • Swampduck04 SwampDuck🦆🐃🐅 (@Swampduck04) reported

    @iiNet No communication with your customers is unacceptable. This would never have happened under the old Westnet. Should never have sold to you lot.

  • gregbush Greg Bush (@gregbush) reported

    @iiNet No service in Brisbane either. Cannot receive emails

  • MissMFNQ Martina Christie (@MissMFNQ) reported

    @iiNet An absolute disgrace 24hrs before acknowledging there’s a problem. Even I can use my 4g phone to post a status update to social media it really isn’t that hard, get a guy & his smartphone and say ‘hey go post to FB & Twitter and let our valued customers know that we got problems”

  • perthhacks PerthHacks (@perthhacks) reported

    @chky_cel @iiNet yeah email has been down since yesterday. Forums say that someone may have forgotten to turn on the AC in the server room

  • Jokeown LeftyJo 🌺🌺🌺 (@Jokeown) reported

    Anyone had any luck with @iiNet today? Emails are still down

  • Nic_Innov8 Nic Lindner (@Nic_Innov8) reported

    @MarianneNassar1 @iiNet Me too! Fix it now @iiNet 😬