iiNet Outage Report in Burwood, Whitehorse, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (70%)
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Wi-fi (10%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
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Melbourne | Internet | |
Melbourne | Internet | |
Melbourne | Internet | |
Melbourne | Phone | |
Melbourne | Total Blackout | |
Melbourne | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
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Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Cillian Davie
(@C_Davie97) reported
from
Melbourne, State of Victoria
@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
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stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Simon Cozens
(@SiCozens) reported
from
Melbourne, State of Victoria
@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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Artemis Moon
(@artemis_s_moon) reported
from
Melbourne, State of Victoria
@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
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Adam Brown
(@AdamBrownAspect) reported
from
Melbourne, State of Victoria
@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
@iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Johnson
(@pjohs1627) reported
@iiNet dont try to ring support its useless at the moment
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Allison Fyfe
(@operawords) reported
@iiNet Because I’ve had huge dramas with iiNet recently, thought it was my problem because there was no acknowledgement there was a more widespread problem.
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Peter Bosch
(@PeterBosch914) reported
@iiNet How about upgrading your existing system to work with Outlook on computers outside your network 🤔🤔🤔
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Philip Johnson
(@pjohs1627) reported
@iiNet even the status page is down
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Amanda Ralph
(@ralphytown) reported
So @iiNet any ETA on restoration of services? Are u admitting that you have no back up plan and only a single set of servers in #WA that fail as soon as temp exceeds 42 degrees? #iinet
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ozshena
(@ozshena) reported
@iiNet Your total lack of information for over 24 hrs is what is unforgivable and will be losing you many thousands of customers and possibly include legal action from business clients. Your apology with no fix yet and no timeline for rectification is a pathetic effort.
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Magicistinna
(@Blue_Moon_It_Is) reported
So... boxing day sales are on and a number of sites want me to add the discount code from the email. @iinet how do I do that when YOUR email service has been down for more than 24 hours.
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Denis Charron
(@dccharron) reported
I hope this serious outage at @iiNet will be a wake-up call for management to implement a redundant strategy for mail hosting. To blame the hot weather for an outage is shameful on so many levels. Impact of this 24+ hour outage during a pandemic and Christmas holiday is serious.
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Simon Oliver Wright
(@euphospug) reported
@Nemspy @jen_vevie @iiNet They USED to be WA company, and their customer service was second to none, then after they were bought by TPG (NSW company) it all went to ****
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Nick Pappas
(@Navlakas) reported
@PhillipAdams_1 Appalling service from @iiNet at such a critical time.