iiNet

iiNet Outage Report in Burwood, Whitehorse, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Burwood, Whitehorse, State of Victoria 01/19/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • matt_j_parker Matt Parker (@matt_j_parker) reported from Melbourne, State of Victoria

    @iiNet Not getting much help from that number, to be honest. But they are recognising the constant dropouts. The service is more or less unusable for us

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet Well your lack of service forced me onto NBN. It really isn’t acceptable to throttle my speed from double digits down to 1 or 3kbps...consistently over a number of years.

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet And it’s back down again...

  • duyenho Duyen Ho (@duyenho) reported from Melbourne, State of Victoria

    @iiNet Thanks for your reply Darren. If you mean when I connect from the ZyXel box to my laptop, there is no internet connection. I tried all 4 ports but I also am piggybacking my Ethernet cable to two additional adapters to make it work so that could be a problem

  • JayWarsAu Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, State of Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

  • brucebax bruce baxter (@brucebax) reported from Melbourne, State of Victoria

    @iiNet very upset, been without any internet since the 28/12 and the earliest you can send a technician is the 10th??? Very poor, also perhaps someone can tell me how is it can log into my toolbox without internet and view task information being uploaded?

  • Daymeaux Daimo (@Daymeaux) reported from Melbourne, State of Victoria

    @iiNet Ever since I changed to NBN a couple of months ago, I can’t log in, says it doesn’t recognise my email address, or points of ID to get my login or reset password. Terrible!

  • krysbethmoore Krystin Beth-Moore (@krysbethmoore) reported from Melbourne, State of Victoria

    Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

  • matt_j_parker Matt Parker (@matt_j_parker) reported from Melbourne, State of Victoria

    @iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

  • CultofJack Jac Beecroft (@CultofJack) reported from Melbourne, State of Victoria

    @Ninth_Squirrel @wildgoose666 @slimejam @iiNet Elwood down.

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    @iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then

  • kitmcmahon Kit McMahon (@kitmcmahon) reported from Melbourne, State of Victoria

    Hey @iiNet just wondering if there is an outage around the Essendon Moonee Ponds area now?

  • AnthonyRees Anthony Rees (@AnthonyRees) reported from Melbourne, State of Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

  • josephsconnell Joe Connell (@josephsconnell) reported from Melbourne, State of Victoria

    @WillTaylorNZ @NBN_Australia @iiNet Yea that’s not a good term. It’s basically mobile broadband caught by a modem and turned into a wifi signal

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • duyenho Duyen Ho (@duyenho) reported from Melbourne, State of Victoria

    @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveMUnderwood Dave Underwood (@DaveMUnderwood) reported

    @JulianBurnside What's Telstra? Just kidding. @iiNet for me, after their horribly frustrating customer service slump after being gobbled up by TPG, they've come good again. The tightwads at TPG realised their penny pinching ways were damaging the brand perhaps?

  • TRAVLIC Tom Ravlic FIPA FFA (@TRAVLIC) reported

    @estjune83 @TPLINK @iiNet oh ok. That is curious. May be a problem with that one unit but worth checking out ...

  • tvren Thinus van Rensburg (@tvren) reported

    @whiteyaus1 @iiNet Same issues in 2615 on a NBN ftn connection. Been dropping out every few minutes from around 8pm onwards. Been going on for about two weeks now

  • VelvetTeaLeaf VelvetTeaLeaf (@VelvetTeaLeaf) reported

    .@iinet My internet has been slow for a few weeks now. How is it that it takes up to 5 seconds to load a page yet youtube plays smoothly at 480p? I have FTTB. Postcode 3065.

  • melkettle Mel Kettle 📖🎙🤗 (@melkettle) reported

    Hi @iiNet I just had a call from a mobile number from someone purporting to be from @Telstra saying they have been monitoring my NBN internet speed & it’s slow. So they are upgrading me to fibre optic at no cost. And could I let them know my current internet speed. Is this legit?

  • VelvetTeaLeaf VelvetTeaLeaf (@VelvetTeaLeaf) reported

    .@iinet My internet has been slow for a few weeks now. How is it that it takes up to 5 seconds to load a page yet youtube plays smoothly at 480p? I have FTTB. Postcode 3065. Download speed is 12.8 Mbps.

  • bbbelen2 bbbelen (@bbbelen2) reported

    @iiNet Hi, we don't have any network connection after thunder and flash, who can I connect to?

  • osuldame dame (@osuldame) reported

    @iiNet Been a while without any internet. Was supposed to be hooked up on Tuesday. Paid for a modem and 1st month up front and nobody from iinet can help us. Non existent service. Unacceptable

  • shaunc65581941 shaunc (@shaunc65581941) reported

    @iiNet @NBN_Australia Internet down for the last 2 hours at our home. Please fix your services, frustrating.

  • CH_4202 Tubbs (@CH_4202) reported

    @iiNet my vdsl is offline in Farrer ACT - I have a $90/month business account and phoned to discover that there is no business support until Monday!! 15 years I’ve had internet accounts with @iinet, you just lost yourself a customer. Unbelievable that you have no weekend techs.