iiNet

iiNet Outage Report in Burwood, Whitehorse, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Burwood, Whitehorse, State of Victoria 05/17/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.

  • SiCozens Simon Cozens (@SiCozens) reported from Melbourne, State of Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet And it’s back down again...

  • waynecmurphy Wayne Murphy (@waynecmurphy) reported from Melbourne, State of Victoria

    @jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

  • Karina_Melbs PolarK (@Karina_Melbs) reported from Melbourne, State of Victoria

    @iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    .@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

  • Japandaman71 🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, State of Victoria

    @iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.

  • ToniRawGazer ToniRawGazer (@ToniRawGazer) reported from Melbourne, State of Victoria

    I'm over this bullshit again no internet. Come on iiNet fix my problem

  • C_Davie97 Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • seandonovan01 Sean Donovan (@seandonovan01) reported from Melbourne, State of Victoria

    @iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then

  • JayWarsAu Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, State of Victoria

    @iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    @iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.

  • salleeofficial salleeSOLACE™️ (@salleeofficial) reported from Melbourne, State of Victoria

    Hey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.

  • nivanovski Nick Ivanovski (@nivanovski) reported from Melbourne, State of Victoria

    @iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.

  • duyenho Duyen Ho (@duyenho) reported from Melbourne, State of Victoria

    @iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • hubba_hummus hubba hubba hummus (@hubba_hummus) reported

    @jones_writer @iiNet I might not be you provider. Nbn is crap. Though if you’re looking for a different isp superloop are good. (Sorry iinet, nothing against you, I’ve only been with superloop they’ve been good to me)

  • Orda_CS pappa orda (@Orda_CS) reported

    @oHrtzy @iiNet That’s ****** man, it’s so bad. I think I was paying for something near that too. I couldn’t even play a game and have my phone on the wifi. Let alone have my wife watch Netflix and be on the internet too

  • themadhacker Martyn Davis 💉 (@themadhacker) reported

    Dear @iiNet - just bought an eero wifi mesh system, which won’t work as you use pppoe over nbn modem (why oh why didn’t I search). So either help me bridge it with your existing wifi router or bye bye iiNet hello new isp. Your help desk said out of scope.

  • TezzaCoops Teri Cooper (@TezzaCoops) reported

    @iiNet is there an issue in St Kilda tonight? My normally good home wireless speed is less than 1mbps and has been for 2 hours. Please advise, thanks

  • DevolvedRob Rob Hill (@DevolvedRob) reported

    We got a notification from @iiNet that there would be some disruption to our internet service in the wee hours of this morning and our service now is basically non-existent. I can’t wait until we move house soon and go with literally any other provider

  • SirNasaRoyal Sir Marc Nasa Royal (@SirNasaRoyal) reported

    @iiNet Before one can call you they need to log into toolbox That’s the error She can not log into toolbox I’ve tried to help her and confirm it’s impossible I told her to use another company

  • JamesBrickwood James Brickwood (@JamesBrickwood) reported

    @MikeySlezak @iiNet Aussie Broadband. $70 a month and help desk is based here in Australia

  • billbennettnz Bill Bennett (@billbennettnz) reported

    @seamus @iiNet It is is almost impossible to buy speeds as low as 20Mbps in New Zealand any more. Can only do so if you are one of the two or three percent stuck on a poor quality copper connection or have 1st generation fixed wireless.

  • Orda_CS pappa orda (@Orda_CS) reported

    @AGrumpyScotsman @another_streamr @iiNet Agreed. I left iiNet a year or so ago after years of pathetic Internet and awful customer service. They also charged me for 2 month after I cancelled too so watch out for that AussieBB is goated though, couldn’t recommend enough

  • Orda_CS pappa orda (@Orda_CS) reported

    @WolfQveenttv @iiNet HAHA WTF. Forcing you to pay more for a service that’s worse and that you don’t even need @iiNet logic