iiNet

iiNet Outage Report in Glen Iris, Stonnington, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Glen Iris, Stonnington, State of Victoria 12/03/2024 09:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (5%)

    Phone (5%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne E-mail
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    @iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.

  • golfon5 golfon5 (@golfon5) reported from Melbourne, State of Victoria

    @iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

  • MrDTJames Daniel James (@MrDTJames) reported from Melbourne, State of Victoria

    @iiNet 38 down, 34 up.

  • neil_killick Neil Killick (@neil_killick) reported from Melbourne, State of Victoria

    @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

  • mojopin66 Serena.S. (@mojopin66) reported from Melbourne, State of Victoria

    @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

  • B_e_agle Beags (@B_e_agle) reported from Melbourne, State of Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • inFeZa inFeZa: Classic (@inFeZa) reported from Melbourne, State of Victoria

    @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

  • steveacko stephen atkinson (@steveacko) reported from Melbourne, State of Victoria

    @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

  • bbmelb λ (@bbmelb) reported from Melbourne, State of Victoria

    @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

  • daamon_parker Daamon Parker (@daamon_parker) reported from Melbourne, State of Victoria

    @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

  • vap0urz Vap0urz (@vap0urz) reported from Melbourne, State of Victoria

    @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

  • CarCarLaJenkins Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, State of Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • sytrader David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, State of Victoria

    @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

  • Tonestar01 Tonestar (@Tonestar01) reported from Melbourne, State of Victoria

    How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service

  • Chuckajoe ༨པκཇ (@Chuckajoe) reported from Melbourne, State of Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

  • neil_killick Neil Killick (@neil_killick) reported from Melbourne, State of Victoria

    @StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @iiNet second outage in as many months.... starting to wonder why I’m still with you

  • artemis_s_moon Artemis Moon (@artemis_s_moon) reported from Melbourne, State of Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Banco248 Banco (@Banco248) reported

    @iiNet Hi guys. My internet is down - are there any issues being experienced in WA 6025?

  • yeet73570768 yeet (@yeet73570768) reported

    @iiNet @WhistleOut_AU More like **** only plan, they don’t even ******* work

  • donstar68 donsparty (@donstar68) reported

    @iiNet @iinet Chris you have all my details yet you keep getting your moronic so called customer service staff to call and I go around and around and around in circles for hours & hours & hours. That’s because iiNet owes me a lot of money so you’re avoiding your mistakes - see Telco Omb

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet 13 hours later, still no call as promised. My second ombudsman complaint has gone out.

  • gomichild Crowbar Jones 🐻 (@gomichild) reported

    @DocB__ @iiNet @Aussie_BB A few years ago I had a lengthy argument with them when I was moving and they couldn’t service the area I was moving to but still insisted on me paying a hefty cancellation fee. Been happy with the Aussie BB service.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau Small businesses AVOID #iiNet. #iiNet is now a serial offender, routinely mischarging – essentially double – us over repeated months for the service it provides. I complained before but received no remedy. AVOID dishonest #iiNet

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @TubbsJTattsyrup @Mezanong @iiNet Same old Pro forma stuff. Seek the recourse I mentioned. It wont cost you money. If you have the reference number from previous inquiries with the Ombudsman, it all relates to an ongoing issue.

  • neonwinter Zane Smith (@neonwinter) reported

    Hi @iiNet you told me to email my Customer Relations case officer, but I'm still yet to hear from them and do not know how I would email them. I was told on Friday that there was no update from them (I didn't know my case was even with Customer Relations!) but that they would 1/4

  • admiral_31 Darren (@admiral_31) reported

    Hey @iiNet any update on the outage in Burwood East? Been offline since 9am, and I need back up ASAP so I can get at least a bit of work done today. NBN outage page just says "Unplanned Power Outage".

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau Small businesses AVOID #iiNet. To give the ultimate lousy customer experience, routinely mischarge those who pay to keep you in business. Learn this, #iiNet, or watch your customers walk. I complained before but received no remedy. AVOID dishonest #iiNet