iiNet Outage Report in Mango Hill, Moreton Bay, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Mango Hill, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mango Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (80%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (2%)
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Phone (2%)
 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near Mango Hill, State of Queensland
Latest outage, problems and issue reports in Mango Hill and nearby locations:
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MurfasaurusRex 
    (@dansheps_) reported 
    
        from
            Brisbane, State of Queensland
    
@iiNet Its too late its all ready with the TIO. Your support team failed to provide adequate support and at times ignored my requests and constantly spoke over me. I guess happens when you cut costs and move support overseas that have no idea about Australian consumer law. Damage done.
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William Smith-Stubbs 🐨 
    (@WilliamCStubbs) reported 
    
        from
            Brisbane, State of Queensland
    
Me: yeah hi I need to configure some settings on my internet settings @iiNet support rep: yeah cool. While this is processing allow me to tell you all about my #COVIDー19 conspiracy theory and how it’s man made population control. Me: 😐
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BlakeGreen118 
    (@blake_andersson) reported 
    
        from
            Brisbane, State of Queensland
    
@timothy_89 @lukeacl @iiNet Lifx uses direct wifi only, the Hue bulbs use a mesh network
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MurfasaurusRex 
    (@dansheps_) reported 
    
        from
            Brisbane, State of Queensland
    
@iiNet Yup already spoken to them and there response tbh is not acceptable at this stage. For your interest here is the invoice that caused this problem. 695673371 you might find this a rather interesting case. This is just the start of the exposure of the illegal billing practices.
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liz franklin 
    (@Mcali4) reported 
    
        from
            Brisbane, State of Queensland
    
@_bohemiaheart @slpng_giants_oz @iiNet @flightcentreAU @myer @JetstarAirways @ladbrokescomau I'll have a ritual burning of my myercard. Never used it much anyway.
 
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon 
    (@Gangrenous) reported 
@iiNet I was just wondering if there was a known issue with iinet not connecting to disneyplus. I can connect to other streaming servers no problem but need to disconnect from my wifi and use my mobile data to use disneyplus.
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Elliott Lovejoy 
    (@ElliottLovejoy) reported 
@iiNet Five days after I was meant to be connected to the internet and still nothing. Multiple phone calls with no resolution
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Suz Berla 
    (@suzcberl) reported 
@iiNet I upgraded from NBN25 to NBN50 on Thursday...20 minutes later I lost wifi... AFTER 5 hours of phone calls... that i made...NO ONE has fixed it or called me back despite assurances. It is NOT my router...it's the config of iinet. I am still waiting for a fix 4 days later!
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jason scheltus 
    (@jasonscheltus) reported 
@iiNet second time my tech support call has been randomly disconnected today! 2 hours plus on the phone trying to rectify a sales team bungle, very disappointing
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Jordan Wightman 
    (@tuo2) reported 
@NBN_Australia @iiNet any update on outage in Randwick NSW? Both of your support pages are indicating no outage, but I’m still disconnected.
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Eyes.ust 
    (@eyes_ust) reported 
@Missamoo @iiNet Try calling them on your mobile because your nbn is down and your VOIP is now unavailable. iiNet then charge your mobile to call them - even when they leave you on hold for 30 minutes. I think this has to be illegal so I have referred the matter to the TIO.
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Clara Chong 
    (@ClaraChongMCF) reported 
@iiNet @TheRealGoobly Yes - in Darlo too and both Wi-Fi services down
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Eyes.ust 
    (@eyes_ust) reported 
@iiNet @HawthornFC Are the memberships for customers who called your helpline using their mobile and then got charged for the call - a call because they were having problems with your service! Does iiNet treat Hawks players x this way?
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Eyes.ust 
    (@eyes_ust) reported 
@iiNet @AnnaWhateley We’ll iiNet let me just advertise for you - Connect Dumber! My business nbn / internet goes down this afternoon 5 days after flood recovery. Issue? The issue is iiNet talked me into a VOIP. 2 calls to support today took 1hr15m. I then receive email stating 100% mob calls used.
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The Real Goobly 
    (@TheRealGoobly) reported 
@ClaraChongMCF @iiNet Hi, Clara… my service provider (iiNet) have sent me messages saying that NBNCo are investigating an outage in Darlo area. It’s definitely an NBN issue, I think; 2nd light flashing on black NBN box, which I think means there’s no NBN connection. Happened about 3 wks ago, too.