iiNet outages and service status in Mango Hill, Queensland

Problems in the last 24 hours in Mango Hill, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mango Hill, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Campbell Henderson (@campbehenderson) reported 20 seconds ago

  @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.

• 
  Books (@Books4566) reported 4 minutes ago

  @iiNet after 16 hours said ‘internet will be up by latest 6pm’. Well it’s now 7:18pm and still no internet. Though I’ve paid my monthly subscription on 13th March. As @iiNet have monthly access without ‘outage’ to my account. Should I tell @iiNet that my bank account has an outage?

• 
  Sela Star (@SelaStarr) reported 4 minutes ago

  @iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless

• 
  H u m e r u s 🏳️‍⚧️🏳️‍🌈🇦🇺 (@YoureSoHumerus) reported 7 minutes ago

  Nothing like waiting on urgent communication with an employer only for @iiNet and @WestnetAU webmail to go down for over 6 hours with nary a peep to even acknowledge it on their social media.

• 
  goldnutter 𓆏⬡⬢🌊 𓀡 cowabunga (@GoldNutter) reported 7 minutes ago

  @iiNet you extended my billing period, is the system going to auto bill me today or ? Otherwise how am I going to pay since you STILL send text to the wrong number when I try to login to toolbox. Sheesh.. I called and waited on hold twice already over this

• 
  Gabby Neill 🏳️‍🌈🏳️‍🌈🇦🇺🇦🇺 (@BangerzGab35) reported 8 minutes ago

  Was HOPING to get onto @Steam and download my games on my PC, BUT: my OLD @iiNet email is INVAILD on Steam, AND it's saying the password IS F*CKING WRONG!!!!! @Steam_Support, PLEASE HELP!!!!!! 🤬🤬🤬🤬😭😭😭😭

• 
  dirtytree (@Dirtytree333) reported 9 minutes ago

  @iiNet it’s very interesting that IiNet seem not to use any of their social media since 2024. It that because of the appalling and depleting customer service like the outage in our area today that was not communicated or corrected in the 14 hours since it went off line ?

• 
  🇦🇺Glenn McDonald (@Glenn_SoilAgro) reported 9 minutes ago

  Previously @iiNet couldn’t do check because “internet connection wasn’t working and recommended resetting modem”… which is exactly what we have to do every 5-20 minutes. Gets so bad we look at each other & say “your turn to reset router”. @iiNet is useless. Next step @Starlink

• 
  🇦🇺Mdub (@mattwallis81) reported 10 minutes ago

  hey @iinet ive been cut off 6 times while going through your phone options, you might want to look into it. im trying to go through to tech support.

• 
  Sarah Brewer (@BrewerVASocial) reported 14 minutes ago

  @iiNet our nbn stopped working last night but there are no outages at all, how can we fix. Wallan VIC?