iiNet Outage Report in Balwyn, Boroondara, Victoria
Why is my iiNet service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
Problems in the last 24 hours in Balwyn, Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Balwyn, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at iiNet
iiNet is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
- Internet (63%)
- Wi-fi (18%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (5%)
Live Outage Map Near Balwyn, Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Wi-fi | 1 day ago |
|
Melbourne
|
Internet | 10 days ago |
|
Melbourne
|
Wi-fi | 16 days ago |
|
Melbourne
|
Wi-fi | 16 days ago |
|
Melbourne
|
Internet | 16 days ago |
|
Melbourne
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Balwyn, Victoria
Latest outage, problems and issue reports in Balwyn and nearby locations:
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Wayne Murphy (@waynecmurphy) reported from Melbourne, Victoria@jedistocky @slpng_giants_oz @iiNet Glad I switched. @iiNet's service and customer service were going down the toilet, and now I see the support Sky. Puke.
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Sean Donovan (@seandonovan01) reported from Melbourne, Victoria@iiNet This has nothing to do with tech availability. The problem is a week ago I was told I didnt need a tech and then today I get an email saying I have a technician booking for a week and a half from now and I have no net until then
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Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria@HyperionPlays @GutsOCE @Swip3rR @iiNet @Aussie_BB @TPG_Telecom NEVER. EVER. TAKE. THE. FREE. ROUTER. FROM. YOUR. ISP. It is worth every cent that you paid for it.
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria@iiNet I received an sms on Friday saying that the issue would be resolved by the 06/04 and nothing after that.
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Jay Stevens ☠🦓 (@JayWarsAu) reported from Melbourne, Victoria@iiNet having issues with my @NBN_Australia modem upstream lights flickering, and no internet. Brunswick West. Got hung up on when I called, and your online chat is useless.
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Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria@iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks
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salleeSOLACE™️ (@salleeofficial) reported from Melbourne, Victoria@iiNet That would be better then me being on hold for over an hour so if that’s possible that would be amazing. Really appreciate the help.
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salleeSOLACE™️ (@salleeofficial) reported from Melbourne, VictoriaHey @iinet we are on day 6 with no internet. My ticket number is 345331686. It says the issue has been resolved but I’m still without a connection. Can u please get someone to send out a tech ASAP. NBN won’t be connected until April 2nd so We need the ADSL line in the mean time.
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Sean Donovan (@seandonovan01) reported from Melbourne, Victoria.@iiNet your cust service is woeful, Good Friday, a day B4 I move you tell me I need a tech to get my net set up, a week after being told just take your old modem and plug it in. Now I get a 2 week discount and a fob off. You’ll be cancelled the day after I get another supplier
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Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria@iiNet That is my wife. She is at work I made it EXPLICITLY clear to your support person to call my number 0407529906 The account is in my wife’s name and I am an authorized person on the account. We covered this yesterday. They don’t listen.
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Simon Cozens (@SiCozens) reported from Melbourne, Victoria@iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf
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🇯🇵ジャパンダマン 🍐 ANIMAL CROSSING (@Japandaman71) reported from Melbourne, Victoria@DemonicDragon Same one...no resolution. Only some SMS saying it will be checked by the 6th so that’s tomorrow. Not fixed mind you...but checked. And the best part is @iiNet don’t give 2 ***** but if it were one of their execs you just know this would have been fixed already.
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ToniRawGazer (@ToniRawGazer) reported from Melbourne, VictoriaI'm over this bullshit again no internet. Come on iiNet fix my problem
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Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria@iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.
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Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria@iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!
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PolarK (@Karina_Melbs) reported from Melbourne, Victoria@iiNet @VikashRadia Slow to practically non existent in 3000. #iinet #nbn #cactus
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Cillian Davie (@C_Davie97) reported from Melbourne, Victoria@iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.
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Duyen Ho (@duyenho) reported from Melbourne, Victoria@iiNet Sure. Here’s an invoice number 118495392. One of your reps also tried to call and the phone cut out. Not a good day for comms.
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Nick Ivanovski (@nivanovski) reported from Melbourne, Victoria@iiNet Thanks again... though the dropouts are back again. Have turned off connection box and modem for at least 60s... checked to see if it is a signal issue by staying close to the modem. No luck.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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StrangeButTrue (@StrangeButTru11) reported@iiNet Don't forget your netspace customers. Webmail page is now loading but sign-in is not working: "Error: Server Error: cannot read - connection closed?"
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ross (@rossj80) reported@iiNet assume email is still down as I still can’t get in
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Josie (@jackrusseljosie) reported@iiNet Think email is broken again. Tried emailing to and from my Yahoo account, got nothing. Did receive some emails sent this nothing, but nothing from the afternoon of 25 December until yesterday
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Denyse Whelan. #head&neckcancer #survivor (@DenyseWhelan1) reported@iiNet Ok. But that just led me back to tweets I have already seen. Your Company has done its customers no favours at all in this. What a shame, @iinet used to be a good service….now you are not. And many are saying similar.
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Amanda Ralph (@ralphytown) reported@iiNet @jswharton Dear John, no doubt Shane needs the same help thousands of us require. Transparent communication and an honest assessment of when we can expect to have our email service restored #iinet #iinetstilldown @acmadotgov
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Richo Snrub (@whoisricho) reported@iiNet is the extreme weather issue also causing general internet connection problems? I haven't had internet since the afternoon of the 25th. Already done all of the restarts etc.
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Carlo Guevarra (@Mvfcarsenal) reported@iiNet Email is down again
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GG (@actgg) reported@iiNet is your email service still down?
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Shane (@jswharton) reported@iiNet The point I would make is that with email and website down it would have been appropriate for updates to be broadcast via Twitter. Better for your competition to know but keep customers in the loop.
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N95SRPassesItOn (@SallyRMelb) reported@iiNet not awfully happy about getting two texts telling me about my bill today (for first time) just when your service is down over a key period.