iiNet outages and service status in Palmerston, Northern Territory

Problems in the last 24 hours in Palmerston, Northern Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Palmerston, Northern Territory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony | mostdope.eth (@0xMostdope) reported 5 minutes ago

  @iiNet What's happened to your quality of service? Mass outages, almost every day... I used to love #iinet, but if this keeps up, I'm leaving for another provider.

• 
  GillianA 🌺 (@_IndianPacific) reported 7 minutes ago

  Pretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28

• 
  Motherofopinion (@MotherofOpinion) reported 8 minutes ago

  @iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice

• 
  🇦🇺Glenn McDonald (@Glenn_SoilAgro) reported 11 minutes ago

  Previously @iiNet couldn’t do check because “internet connection wasn’t working and recommended resetting modem”… which is exactly what we have to do every 5-20 minutes. Gets so bad we look at each other & say “your turn to reset router”. @iiNet is useless. Next step @Starlink

• 
  Kristian Liddiard (@Kliddiard) reported 12 minutes ago

  @iiNet internet has been intermittent and stuffed for weeks. Call and sitting on hold forever kinda makes for an impossible resolution. Just thought you’d like to know that I’ll be logging a logging a complaint with the Ombudsman. No thanks

• 
  FreshGlade (@FreshGlade) reported 13 minutes ago

  @iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.

• 
  Llama (@AustralienLlama) reported 15 minutes ago

  Ever since @internode got sold to @iiNet the service has gone to absolute ****. Customer service is **** and slow. And I can tell they dont care. Been an Internode customer for over 10 years, think it's time to leave. @superloopau , what's your customer service like?

• 
  💧Maria Sofi (@mariasofi) reported 19 minutes ago

  @iiNet Hey iiNet, 5G is down "connected without internet". Care to give the customers some information? (and it's not just me). Also, what is hosted email? I've just seen that you're ending "hosted email". How do I know if I'll be affected?

• 
  johnjet1 (@johnjet0) reported 20 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

• 
  Luke Plunkett (@LukePlunkett) reported 20 minutes ago

  @iiNet seems to be an outage in north canberra after the storm...