iiNet outages and service status in Palmerston, Northern Territory

Problems in the last 24 hours in Palmerston, Northern Territory

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Palmerston, Northern Territory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 4 minutes ago

  @Telstra @iiNet No- I report faults they instantly say its NBN, yet NBN can't find any faults. 4 months at $90 dollars with no 4g back-up. Shocking service, as highlighted here. I will be over with @iiNet by the end of the month and will recommend everyone else to do likewise.

• 
  England's Bali (@thestategovt) reported 4 minutes ago

  hey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines

• 
  redleafelf (@redleafelf) reported 7 minutes ago

  @iiNet we have now experienced a full week of nbn outage and have been given a ring around between you and @NBN_Australia nbn tells me @iiNet reports the fault but you say you don't have details. Not good enough from both.

• 
  Viscount TJ (@spanner77) reported 14 minutes ago

  @iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed

• 
  Bye Bi & GLTQIA Smoko (@annieljensen) reported 18 minutes ago

  Do you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep you’ve spoken to today says “I’m glad we’ve been able to resolve the issue”. .@iiNet 😡

• 
  Books (@Books4566) reported 20 minutes ago

  @iiNet after 16 hours said ‘internet will be up by latest 6pm’. Well it’s now 7:18pm and still no internet. Though I’ve paid my monthly subscription on 13th March. As @iiNet have monthly access without ‘outage’ to my account. Should I tell @iiNet that my bank account has an outage?

• 
  Rod L (@lavo96) reported 20 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 22 minutes ago

  Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 28 minutes ago

  @Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.

• 
  Graham Lauren (@cloudcitizen) reported 29 minutes ago

  @DodoAustralia’s emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. Worse, I am told its mobile people don’t work on a weekend. So far, its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.