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iiNet

iiNet Outage Report in Brighton Beach, Bayside, Victoria

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Brighton Beach, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brighton Beach, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Live Outage Map Near Brighton Beach, Victoria

The most recent iiNet outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 2 days ago
Melbourne Internet 4 days ago
Melbourne Wi-fi 4 days ago
Melbourne Wi-fi 5 days ago
Melbourne Internet 14 days ago
Melbourne Wi-fi 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brighton Beach, Victoria

Latest outage, problems and issue reports in Brighton Beach and nearby locations:

  • neil_killick
    Neil Killick (@neil_killick) reported from Melbourne, Victoria

    @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

  • CarCarLaJenkins
    Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • neil_killick
    Neil Killick (@neil_killick) reported from Melbourne, Victoria

    @StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.

  • mojopin66
    Serena.S. (@mojopin66) reported from Melbourne, Victoria

    @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

  • golfon5
    golfon5 (@golfon5) reported from Melbourne, Victoria

    @iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman

  • vap0urz
    Vap0urz (@vap0urz) reported from Melbourne, Victoria

    @iiNet This is now the 2nd or 3rd time that I have had to contact / make publicly aware that your product and/or services are ridiculously unrealistic. Fake apologies are useless. I’m sorry to say it but fix your ******* shit!

  • daamon_parker
    Daamon Parker (@daamon_parker) reported from Melbourne, Victoria

    @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

  • Rachelmor94
    Rachel Moran (@Rachelmor94) reported from Melbourne, Victoria

    @iiNet second outage in as many months.... starting to wonder why I’m still with you

  • sytrader
    David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, Victoria

    @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

  • Chuckajoe
    ༨པκཇ (@Chuckajoe) reported from Melbourne, Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

  • bbmelb
    λ (@bbmelb) reported from Melbourne, Victoria

    @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

  • AdamBrownAspect
    Adam Brown (@AdamBrownAspect) reported from Melbourne, Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

  • JayBallzup
    Jay Ball (@JayBallzup) reported from Melbourne, Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • Tonestar01
    Tonestar (@Tonestar01) reported from Melbourne, Victoria

    How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service

  • B_e_agle
    Beags (@B_e_agle) reported from Melbourne, Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • steveacko
    stephen atkinson (@steveacko) reported from Melbourne, Victoria

    @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

  • MrDTJames
    Daniel James (@MrDTJames) reported from Melbourne, Victoria

    @iiNet 38 down, 34 up.

  • inFeZa
    inFeZa: Classic (@inFeZa) reported from Melbourne, Victoria

    @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

  • artemis_s_moon
    Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria

    @iiNet so my 5GHz network disappeared leaving me only my 2.4GHz and having to reset every device we have 🙄 Freaking. Annoying. Thanks

  • artemis_s_moon
    Artemis Moon (@artemis_s_moon) reported from Melbourne, Victoria

    @iiNet Everyone loves a factory reset 😭 Fairly sure i can find a paper clip and 4 hours of my life without a help desk.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • reddwharf
    Rob Jones Whyayeman! (@reddwharf) reported

    @RichardTuffin @iiNet Try Mint. I changed four months ago. No probs. Australian service techs, based in Hobart. Great service.

  • EmilTorroba
    Emil Martin Torroba (@EmilTorroba) reported

    @iiNet service is still dropping out ! Fix it!

  • pina456
    Pina Rigos (@pina456) reported

    @iiNet been a customer for 20 years.. paid for premium Nbn service that was faulty for 7 months.. after requesting to cancel with total frustration they sent out a Nbn technician who found the Nbn box faulty and replaced it. Iinet offered a 3.29 credit! A joke!

  • Taydistrict11
    Jess (@Taydistrict11) reported

    Anyone know of another internet service? My internet isnt working and @iiNet had the nerve to call and ask me to switch to nbn when there normal internet isnt working for me!!!

  • elldeelosang
    Lesley Dimmock (@elldeelosang) reported

    Disgusted and disappointed. Been with @iiNet for 21 years and they can't even meet a request to suspend my billing for the two months I'll be away and not using the service. Time to change providers, methinks...

  • nikolidos
    nikoS (@nikolidos) reported

    @maystation4 @iiNet Hey mate did you end up getting your problem sorted? Have been having a similar issue myself. NBN tech even came out to my area and still dropping out

  • EmilTorroba
    Emil Martin Torroba (@EmilTorroba) reported

    @iiNet For goodness sakes get your act together and provide a reliable service

  • RichardTuffin
    #RichardFromPhotoOps (@RichardTuffin) reported

    @iinet I need to escalate my current issues with your service. Your agents have outright lied to me today. Outright. The recordings will prove it. I'm beyond consolable right now.

  • mickjwilson
    Michael Wilson (@mickjwilson) reported

    Never use @iiNet for any type of service..... 4 from 4 appointments not attend... of course each one is my fault as per the 15 different people I have spoken-to....amazing how I have a case manager who is at the highest level that is always busy!

  • RichardTuffin
    #RichardFromPhotoOps (@RichardTuffin) reported

    @iiNet again... I'm the only Richard Tuffin in Canberra who's a client of yours. If you can't trace down my records based on that information, you're in the wrong job.